Lead UX Designer

Job Description below:

Required Skill Set

Senior Software Engineer- Java

• Experience in Core Java 5.0 and above, Data Structures, OOPS, Multithreading, Algorithms, Collections, Unix/Linux
• Possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS
• Good knowledge of multi-threading and high-volume server-side development
• Basic working knowledge of Unix/Linux
• Excellent problem solving and coding skills in Java
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Job Brief-

·       Understand product requirements and come up with solution approaches

·       Build and enhance large scale domain centric applications

·       Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines

Company: AISpire360 Role: Senior Voice AI Engineer (Independent Contractor, Full-Time Engagement) Location: Remote (India-based preferred; must overlap 4–6 hours daily with London + US Eastern) Engagement: Full-time independent contractor — long-term Compensation: Competitive, paid in USD, monthly. Senior staff-level rates.

About AISpire360

We are building the operating system for medical practices in the US. Our flagship product is ARIA, an AI receptionist that handles inbound and outbound calls, intake, scheduling, eligibility, prior authorization workflows, and after-hours coverage for medical practices. We are in active production deployment with our first practice — a spine surgery practice at the Hospital for Special Surgery in New York. Multiple specialty practices are in our deployment pipeline.

The platform is built to be specialty-agnostic. The voice agent stack is the universal foundation. Knowledge layers (spine surgery, primary care, behavioral health, dermatology, cardiology, pediatrics, etc.) plug in as configuration. One platform, many specialties.

We are venture-backed, founder-led, and shipping. The technical decisions you make here will be in production within weeks.

What You'll Own

You are the technical anchor for the voice agent. You will be responsible for:

Real-time voice system

• Voice agent stack on ElevenLabs Conversational AI (and evaluation of Retell, Vapi, LiveKit alternatives as we scale)
• STT and TTS configuration, voice tuning, language and accent handling
• Turn-taking, barge-in, end-of-speech detection, latency budgets
• Driving end-to-end voice latency below 700ms (we currently target 600ms)
• Quality vs. cost tradeoffs across voice tier selection (Premium / Turbo / Standard)
• Silence-detection optimization for outbound calls (95% silence-discount realization)

HIPAA + PHI infrastructure

• BAA-compliant hosting architecture (AWS-based, BAA in place)
• PHI detection and redaction pipeline (AWS Comprehend Medical + custom pre-filters)
• Encryption in transit and at rest, audit logging, 7-year retention compliance
• Access controls, RBAC, kill-switch infrastructure
• HIPAA Security Rule compliance for technical safeguards

Agent orchestration and tools

• LLM integration (GPT-4o, Claude Sonnet, with model routing for cost optimization)
• Tool calling for scheduling, eligibility checks, prior auth lookups, calendar booking, task creation
• Multi-turn conversation state management
• Multi-topic call handling and structured task generation
• Safety-critical keyword detection and escalation routing

Integrations

• EHR integration (Epic, Athena, eClinicalWorks — at least one in V1)
• Insurance eligibility APIs (Availity, Change Healthcare, payer-specific)
• Calendar integration (Google Calendar, Microsoft 365, Cal.com)
• SMS and email gateways (Twilio, SendGrid)
• Practice-specific webhooks for task manager surfacing

Multi-tenant platform foundations

• Per-practice configuration loading (specialty profile + practice profile)
• Per-tenant isolation, data segregation
• Specialty-specific intake schemas, triage rules, safety keywords
• Production observability (tracing, metrics, latency monitoring per practice)

Required Experience

You should be able to demonstrate, in a live walkthrough with code in hand, that you have shipped production voice AI systems. Specifically:

• 3+ years of production voice/conversational AI experience. Not chatbots — actual real-time voice agents handling live phone calls. ElevenLabs, Retell, Vapi, LiveKit, OpenAI Realtime, Deepgram, or equivalent.
• Deep familiarity with at least 2 of: ElevenLabs Conversational AI, Retell AI, Vapi, LiveKit Agents, OpenAI Realtime API. Production deployment experience required, not demo experience.
• HIPAA and PHI handling experience in production. Not theoretical. You have signed BAAs, deployed in HIPAA-compliant environments, and built PHI redaction pipelines.
• AWS infrastructure expertise. Specifically: ECS or Fargate, Lambda, S3 with encryption, KMS, CloudWatch, IAM, VPC, BAA-eligible service selection.
• AWS Comprehend Medical or equivalent PHI detection experience.
• Twilio or equivalent telephony provider experience. SIP trunking, inbound/outbound call flows, recording and transcription pipelines.
• Latency optimization in real-time systems. You have hit sub-700ms voice latency in production and can explain the trade-offs you made.
• LLM production experience. GPT-4o, Claude, or equivalent. Prompt engineering, tool calling, structured outputs, model routing for cost.
• Python or TypeScript fluency. Production code, not scripts.
• API integration experience. REST, webhooks, OAuth, async patterns. Bonus if you've integrated with EHRs (Epic FHIR, Athena, eClinicalWorks).

Nice to Have

• Healthcare domain experience (EHRs, clinical workflows, medical terminology)
• Prior auth or eligibility verification workflow experience
• Multi-tenant SaaS architecture experience
• SOC 2 audit experience
• Experience with knowledge graphs (PostgreSQL + pgvector, Neo4j, or similar)
• Open-source contributions to LangChain, LiveKit, Pipecat, or similar voice/agent frameworks
• Demonstrated ability to ship to production fast (not perfectionism — pragmatic engineering)

What This Engagement Looks Like

• Independent contractor. You invoice us monthly. We pay in USD via wire transfer or Wise.
• Full-time engagement. This is your primary work. We expect ~40 hours/week of focused output.
• Long-term. We are not looking for a 3-month engagement. Expect this to run 12+ months.
• You sign a BAA with us. This is non-negotiable due to the nature of the work.
• You are eligible for future equity grants as we formalize the team structure.
• Direct working relationship with our CTO (London-based) and founders (NYC and India).
• Time-zone overlap required: at least 4–6 hours of daily overlap with both London and US Eastern. Indian Standard Time evenings (6 PM IST onward) work well.

How We'll Evaluate You

Our hiring process is fast and substantive. No take-homes. No multi-round bureaucracy.

1. Initial screen (30 min): Background, what you've shipped, compensation expectations, BAA-readiness.
2. Technical deep-dive (90 min): Walk us through a production voice AI system you've shipped. Code in hand. Architecture diagrams. Real production numbers — latency, cost per call, scale. We will ask follow-up questions about specific decisions you made.
3. System design (90 min, live): We give you a design problem — a HIPAA-compliant voice agent for a medical specialty we don't yet support. You design end-to-end on a whiteboard / Excalidraw. We probe trade-offs.
4. Founders + CTO conversation (60 min): Mutual fit. You ask us hard questions. We answer honestly.

Total: 4–5 hours of your time. We'll move from first conversation to offer in 7–10 days for the right candidate.

What We Will NOT Accept

• Take-home assignments produced by other AI tools. We will ask you to walk through code live; if you can't explain decisions you didn't make, the interview ends.
• Resume claims you can't substantiate. We verify employment via EPFO/UAN where applicable.
• "I've done LLM chatbots" experience without production voice agent experience. They are not the same skill.
• Engagement structures that conflict with this being your primary work.

How to Apply

Send a brief message with:

1. A link to a production voice AI system you've shipped (or, if NDA'd, a description of the architecture and your specific contribution).
2. Two or three sentences on why this role fits you specifically — not a generic cover letter.
3. Your current compensation expectation in USD per month.
4. Your earliest start date and current time-zone availability.

We read every message. We respond within 5 business days, including with "no" answers. We don't ghost.

• Identify new revenue opportunities and meet appropriate targets set out by management.
• To understand thoroughly and establish appropriate channels/mediums of reaching the target audience keeping the budget in mind. 
• To prepare weekly action plan along with the team.
• Tracking Pipeline, Call reports, Lead tracker report and updating it in the CRM
• Responsible for selling our festivals to prospective sponsors and alliance partners against agreed targets
• Responsible for Relationship building & key account management with the existing clients to get more business                  
• Doing market research & Preparing database
• Scheduling meeting with the respective people
• 2-3 years Experience in Marketing & New Business Development with an exposure to Brand management, Brand promotion, Digital Media, Mass communication ,Media Sales
• Full time MBA - Sales & marketing from a reputed institute

• Good experience in Javabackend/J2EE, Eclipse, Javascript, XML, Data Structures, Database 
• Should have good experience working in Springboot.
• Good experience in JSON / RESTful API / Web Services.
• Experience with Design Patterns.
• Experience in AWS and Queuing systems is an advantage
• Basic estimation experience
• Self starter and quick learner
• Should be able to work in a growing environment that is very dynamic and challenging
• Good oral and written communication skills
• Highly self motivated and directed
• Ability to work without a lot of supervision
• Experience in working in a team-oriented and collaborative environment.

• Managing distributors and seller and improve the efficiencies in terms of both- retention (% active, D90 retention etc.) and transaction (% transacting, count and amount of transactions from different user cohorts) of newly acquired and existing base
• Designing promotional pricing schemes, subscription packs, communication plans and taking other tactical and strategic steps to increase transactions and engagement on the platform
• Working across departments(i.e. data science, CX, sales, marketing etc.) to deliver a superior experience for distributors and sellers
• Building the needed infrastructure and continuously innovating on ways to reach new and returning users through a variety of communication channels
• Partnering with product teams throughout the organization to leverage and influence existing internal growth and engagement technologies
• Conducting competitive analysis to understand industry trends for how to engage and convert users
• Working closely with product, marketing and data science to identify the right features essential for growth of business and engagement of users
• Measuring and assessing the impact of experiments, their business impact and sharing them with leadership

Desired Candidate Profile

• B.E./ B.Tech and/or MBA
• 7 to 8 years of total experience and 2 to 5 years of experience in handling sales, business development, city operations in an operations intensive role
• People management experience
• A proactive approach to problem solving with high focus on customer empathy    

Job Description

We are looking for anmobile iOS developer. The ideal candidate needs to be able to hit the ground running in our fast-paced environment, and be comfortable to iterate quickly and push new code every day.

Responsibilities

• Design, develop, test, deploy, maintain and improve software and processes
• Integration with a number of third-party services
• Write high quality, high-performing and well-tested code
• Turn design requirements and prototypes into a working app
• Work closely with the technology and design teams
• Excellent communication, collaboration, and documentation

• Highly motivated, adaptable and passionate learner with a strong work ethic ethic

Requirements

• Proficiency with Objective-C and Swift

• Deep knowledge of the iOS SDK, OO, data modelling, design patterns, TDD/BDD, JSON/RESTful APIs, clean code and UX

• Analysis, profiling and optimization techniques
• Agile methodology