MSBI Developer

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

We're looking for a high-energy Java engineer to design and implement scalable microservices using Spring Boot. You'll collaborate across teams to deliver clean, efficient, and high-performance backend services.

🛠️ Key Responsibilities

• Design, develop, and maintain RESTful services and microservices using Spring Boot
• Utilize OOP, Java Collections, Exception Handling, and method overloading/overriding in modern coding practices
• Build and optimize multithreaded systems (Threads, synchronization, wait(), notify(), yield()) for performance and scalability
• Write unit and integration tests (JUnit, Mockito, Spring Test) to ensure code quality
• Collaborate with cross-functional teams (QA, DevOps, Product) through code reviews and feature planning
• Diagnose and resolve performance bottlenecksJVM tuning, SQL/caching optimizations
• Adhere to coding standards, best practices, and participate in peer code review

🎯 Required Skills & Experience

• Strong Java fundamentals: OOP, Collections, Generics, Exception Handling
• Concurrency mastery: multithreading, synchronization primitives (wait(), notify(), yield())
• Spring Boot: solid experience building, testing, deploying REST APIs
• Microservices: design, inter-service communication, stateless service patterns
• Testing frameworks: JUnit, Mockito, Spring Test
• Performance tuning: profiling, optimization with JVM settings and database queries
• Tools & practices: Git, Maven/Gradle, CI/CD pipelines, Docker/Kubernetes (plus)
• Soft skills: strong problem-solving, collaboration, and effective communication

Job Overview:

We are seeking a highly experienced and innovative Senior AI Engineer with a strong background in Generative AI, including LLM fine-tuning and prompt engineering. This role requires hands-on expertise across NLP, Computer Vision, and AI agent-based systems, with the ability to build, deploy, and optimize scalable AI solutions using modern tools and frameworks.

Required Skills & Qualifications:

• Bachelor’s or Master’s in Computer Science, AI, Machine Learning, or related field.
• 5+ years of hands-on experience in AI/ML solution development.
• Proven expertise in fine-tuning LLMs (e.g., LLaMA, Mistral, Falcon, GPT-family) using techniques like LoRA, QLoRA, PEFT.
• Deep experience in prompt engineering, including zero-shot, few-shot, and retrieval-augmented generation (RAG).
• Proficient in key AI libraries and frameworks:
• LLMs & GenAI: Hugging Face Transformers, LangChain, LlamaIndex, OpenAI API, Diffusers
• NLP: SpaCy, NLTK.
• Vision: OpenCV, MMDetection, YOLOv5/v8, Detectron2
• MLOps: MLflow, FastAPI, Docker, Git
• Familiarity with vector databases (Pinecone, FAISS, Weaviate) and embedding generation.
• Experience with cloud platforms like AWS, GCP, or Azure, and deployment on in house GPU-backed infrastructure.
• Strong communication skills and ability to convert business problems into technical solutions.

Preferred Qualifications:

• Experience building multimodal systems (text + image, etc.)
• Practical experience with agent frameworks for autonomous or goal-directed AI.
• Familiarity with quantization, distillation, or knowledge transfer for efficient model deployment.

Key Responsibilities:

• Design, fine-tune, and deploy generative AI models (LLMs, diffusion models, etc.) for real-world applications.
• Develop and maintain prompt engineering workflows, including prompt chaining, optimization, and evaluation for consistent output quality.
• Build NLP solutions for Q&A, summarization, information extraction, text classification, and more.
• Develop and integrate Computer Vision models for image processing, object detection, OCR, and multimodal tasks.
• Architect and implement AI agents using frameworks such as LangChain, AutoGen, CrewAI, or custom pipelines.
• Collaborate with cross-functional teams to gather requirements and deliver tailored AI-driven features.
• Optimize models for performance, cost-efficiency, and low latency in production.
• Continuously evaluate new AI research, tools, and frameworks and apply them where relevant.
• Mentor junior AI engineers and contribute to internal AI best practices and documentation.

We are looking for a wordpress champion who has good understanding of developing themes and plugins.

Job Title: CRM/ERP Developer

Job Summary:

We are looking for a talented CRM/ERP Developer to join our team and help us build and customize CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) solutions. The ideal candidate will have a strong background in software development and experience working with CRM and ERP systems. You will be responsible for designing, developing, testing, and deploying custom modules, integrations, and enhancements to meet the specific needs of our organization and clients. If you are passionate about leveraging technology to optimize business processes and improve customer experiences, we want to hear from you.

Responsibilities:

1. Collaborate with stakeholders to understand business requirements and translate them into technical solutions within CRM and ERP systems.
2. Design, develop, test, and deploy customizations, extensions, and integrations for CRM and ERP platforms.
3. Customize and configure CRM and ERP systems to meet specific business needs, including workflows, user interfaces, reports, and dashboards.
4. Develop and maintain documentation for customizations, configurations, and integrations.
5. Troubleshoot and resolve issues related to CRM and ERP systems, including data quality, performance, and integration issues.
6. Stay up-to-date with the latest trends and best practices in CRM and ERP development and integration.
7. Collaborate with cross-functional teams, including business analysts, system administrators, and end-users, to ensure successful project delivery.
8. Provide technical support and assistance to internal teams and clients as needed.

Requirements:

1. Bachelor's degree in Computer Science, Information Systems, or a related field.
2. Proven experience as a Software Developer or Software Engineer, with specific experience in CRM and/or ERP development.
3. Proficiency in programming languages commonly used in CRM and ERP development, such as JavaScript (for CRM customization), C#, Java, or Python.
4. Experience with CRM platforms such as Salesforce, Microsoft Dynamics CRM, or Zoho CRM.
5. Experience with ERP systems such as SAP, Oracle E-Business Suite, Microsoft Dynamics 365, or NetSuite.
6. Strong understanding of CRM and ERP concepts, including data models, business processes, and integration mechanisms.
7. Experience with web services and APIs for integrating CRM and ERP systems with other applications and data sources.
8. Excellent problem-solving skills and attention to detail.
9. Strong communication and collaboration skills.
10. Ability to work independently and as part of a team.
11. Certification in relevant CRM and ERP platforms is a plus.

Benefits:

• Competitive salary
• Opportunities for professional development and career growth
• Dynamic and collaborative work environment
• Flexible work arrangements

If you are passionate about CRM and ERP development and want to contribute to the success of our organization and clients, apply now with your resume and cover letter.

Job Description: 

We are looking for an exceptionally skilled Front-End Web Developer, who can work in a fast-paced environment primarily using the latest front-end development practices (WordPress, HTML / CSS, Svelte.js, Bootstrap / jQuery / JavaScript / PHP).

Responsibilities:

• Designing and building the website front-end.

• Creating the website architecture.

• Designing and managing the website back-end including database and server integration.

• Generating WordPress themes and plugins.

• Conducting website performance tests.

• Troubleshooting content issues.

• Conducting WordPress training with the client.

• Monitoring the performance of the live website.

Coreway Solution is Urgently looking for Web Graphic designer for our International clients. We are Ahmedabad based Web agency, providing full-fledged Web/mobile solutions to clients from more than 20 countries. We want the great mind to join our team.

We don't just offer Job, but we offer Career.

Responsibilities:

• Candidate will be responsible to design the web layouts and app screens for our customers and our products
• Candidate will create different social media related posts
• Candidate will be responsible to create prototype design for websites or apps
• They will report directly to the creative head

Requirements:

• Must have 1+ years of experience in Website layout designing (not html designing but web layout designing photoshop)
• Should easily understand the needs of client based on few necessary inputs.
• Should have deep understanding of psychology of design
• Experience to Figma/Invision will be considered as plus point
• Candidate should use creative angle while creating the user interfaces
• Logo designing and illustrations will be considered as plus point
• Should be crazy to learn trending UI/UX