Lead/Senior Automation Engineer

Description

We’re looking for a QA Engineer to join our fast-paced engineering team and ensure the delivery of high-quality, bug-free software. You’ll be responsible for designing and executing automated test suites, ensuring product reliability, and maintaining QA best practices across the development lifecycle.

This is a hands-on, in-office role based in Coimbatore, ideal for someone who enjoys working closely with developers and product teams to identify issues early and ship stable features faster.

Responsibilities

Design, develop, and maintain automated test cases for web and API testing Execute functional, regression, integration, and performance tests Collaborate closely with developers and product managers to ensure quality from day one Detect, report, and track software bugs using issue tracking tools Contribute to improving QA processes, test strategy, and automation frameworks Write clear and concise test plans, test cases, and test documentation Ensure that every release meets our quality standards and user expectations

Requirements

3+ years of experience in Software Quality Assurance or Test Automation Strong understanding of QA methodologies, testing types, and best practices Hands-on experience with automation tools like Selenium, Playwright, Cypress, or similar Familiarity with programming/scripting languages (e.g., JavaScript, Python, or Java) Knowledge of REST APIs and API testing tools like Postman or REST Assured Experience with bug tracking tools (e.g., Jira) and version control (e.g., Git) Excellent attention to detail and strong problem-solving skills Ability to work from our Coimbatore office full-time

Nice-to-Haves

Experience with CI/CD pipelines and integrating tests into automated workflows Familiarity with performance or load testing tools (e.g., JMeter, k6) Exposure to agile methodologies and working in cross-functional teams Knowledge of mobile application testing (iOS/Android)

Why Join Us?

At our company, QA is not an afterthought — it’s a core part of our engineering culture. You'll have the opportunity to take ownership of testing strategy, work alongside passionate developers, and help build software that users love and trust. We're a close-knit team focused on doing great work, learning continuously, and growing together — all from our Coimbatore office.

Responsibilities:

● Design and build scalable APIs and microservices in Node.js (or equivalent backend frameworks).

● Develop and optimize high-performance systems handling large-scale data and concurrent users.

● Ensure system security, reliability, and fault tolerance.

● Collaborate closely with product managers, designers, and frontend engineers for seamless delivery.

● Write clean, maintainable, and well-documented code with a focus on best practices.

● Contribute to architectural decisions, technology choices, and overall system design.

● Monitor, debug, and continuously improve backend performance.

● Stay updated with modern backend technologies and bring innovation into the product.

Desired Qualifications & Skillset:

● 2+ years of professional backend development experience.

● Proficiency with Node.js, Express.js, or similar frameworks.

● Strong knowledge of web application architecture, databases (SQL/NoSQL), and caching strategies.

● Experience with cloud platforms (AWS/GCP/Azure), CI/CD pipelines, and containerization (Docker/Kubernetes) is a plus.

● Ability to break down complex problems into scalable solutions.

● Strong logical aptitude, quick learning ability, and a proactive mindset

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Job Description:

The candidate should have an Engineering or BSc degree or/and relevant certifications from a reputable institute with 2-16 years of experience. He should be able to work independently and deliver results on schedule. He/She should have good team player skills to collaborate and lead, and share knowledge with others.

The candidate should be interested for a long term stable career to grow with our company and willing to work in 1 PM - 10 PM shift.

.          Should have delivered successful end-to-end development to deployment experience on Web applications and Api’sin last 3-6 years.

.           Must have good experience in Dot net core, MVC, C#, web api, Angular 2+ versions, HTML, CSS, OOPS.

• Experience in MySQL is a must and added advantage to have knowledge of NOSQL database.
• Extensive experience in writing rest full API
• Experience in using version controls such as GIT, Continuous Integration, Continuous Delivery
• Good to have experience in testing and debugging new programs using Firebug, Fiddler, Insomnia, and Postman Developer tools.
• Good in implementing the business rules in different layers like UI, services, and database.
• Should have 2-4 years’ experience in backend development
• Experience in service-based development using technologies such as Web API and RESTful services. 
• Proficient in S/W Development life cycle, Database Designing, and Database creation. 
• Proficient in writing clean, well-structured code with proper abstraction and reusability.

.         Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements.

.         Excellent Communication Skills

  Company Profile:

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

  - Managed IT Services

  - Dedicated Web Servers Hosting

  - Cloud Solutions

  - Email Solutions

  - Enterprise Services

  - Round the clock Technical Support

i2k2 Networks Pvt Ltd.

ROLE SUMMARY:

We are seeking a highly skilled and experienced SDE II .NET Engineer to join our team. As a member of our team, you will work closely with our development team to design, develop and implement software solutions using the .NET framework and related technologies.

QUALIFICATION:

• Excellent academic record – B.E./B.Tech IT, CSE/ MCA
• 3 to 6 years of relevant software development experience with .NET technologies and frontend - Angular 2+/React.js
• Hands-on experience in C#, ASP.NET Web APIs, SQL Server Database with Entity Framework
• Hands-on experience with Angular 2+ or React.js
• Hands-on experience with RESTful Web API
• Hands-on experience in LINQ, Asynchronous programming
• Good understanding of OOPS concepts
• Good Knowledge of JavaScript and JavaScript frameworks
• Experience in integrating different 3rd party APIs (eg. Google Maps, Facebook etc.)
• Good knowledge of GIT
• Good to have: Node.Js, MongoDB, Gulp, Webpack, Azure, AWS, Docker

COMPETENCIES:

● Excellent verbal and written communication

● Willingness to learn and develop your skill set

● Works well within a team environment

● Logical thinker with good problem-solving and analytical skills

● Willingness to get to the root of the problem

● Proactive can do and can think the approach to the job

• Managing the interchange of data between the server and the users.
• Development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end Integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.
• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Integration of user-facing elements developed by front-end developers with server-side logic
• Implementation of security and data protection.

• Should have worked on the Django REST framework.
• Familiarity with some Pandas, Numpy, text parsing/mining and ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Understanding of the threading limitations of Python, and multi-process architecture
• Good understanding of server-side templating languages
• Worked on Amazon cloud solutions
• Understanding of accessibility and security compliance
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming in Python
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills
• Proficient understanding of code versioning tool
• Excellent written and verbal communication skills.
• Should know about HDL and LLD.
• Should know about making python packages
• Should have worked on microservice-based Architecture

• We are looking for a Video Editor who is creative and enthusiastic about creating high-quality, engaging content.

• Use creative video editing techniques to produce innovative content for Daily social media posting, Advertising/Marketing, Awareness campaigns etc.

• Experience in Adobe After Effects, Adobe Premiere Pro, Adobe Photoshop, Adobe Illustrator & Audacity is a must.

• Post-production and editing of all photography and videography.
• Develop graphical animations, GIFs, videos, Typography, and integrate voice-overs.

• Ability to think up creative ideas to promote a brand's products in innovative ways.

• Excellent creative skills and a great eye for detail.

Job Description:

Candidate should have ample of experience in dealing with Civil Engineering Contracts. (Real estate, Infrastructure, civil interior etc.)

 Should be able to handle Tender Documentation
 Should be able to handle Contractual correspondence
 Ready to travel different sites when needed
 Must have worked in a construction company for minimum of 4-5 years as Business Development Manager
 Identifying & networking with prospective clients
 Generating business from existing accounts
 Co-ordination between RO & HO regarding compliance of different company parameters etc.
 To maintain a safe working environment
 To co-ordinate with clients as well as with higher management
 Also to maintain a proper team-spirit & also face different troubleshooting missions
 To interact with consultants & clients on different issues
 Some involvement into planning activities (viz. making of programmes of diff. Activities, ensuring implementation of the same, monitoring of it etc.)
 Developing new business relationships
 Maintaining current business relationships
 Developing marketing strategy and analysis for obtaining new business
 Represent the firm with clients
 Serve as the primary contact with clients
 Coordinate with the project manager and the project leader as to the client’s needs
 Represent the firm at community events, trade shows, conferences, networking event, etc.
 Develop and maintain partnerships within the industry