ML Engineer

Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.

● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.

● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.

What are we looking for?
Attitude 
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics

What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future

What you can expect in the next 12 months

Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.

Within 3 months

- You should be able to manage the portfolio assigned with some
dependencies on your peers.

- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.

Within 6 months

- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.

Within 12 months

- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.

Makemytrip || Backend Developer
Areas of responsibilities:
 Involvement in the full software development life cycle within broadly defined parameters and providing
software solutions keeping into consideration the software quality needs
 Design and defining the interaction between the different component pieces
 Write efficient code based on brief given by team lead.
 Fast prototyping of proof-of concept features / application based on brief.
 Develop and maintain new features on Java stack
 Own the delivery of an entire piece of a system or application
 Management and execution against project plans and delivery commitments
 Work closely with the peers and Leads to develop the best technical design and approach for new product
development
 Build software solutions for complex problems.
 Compliance with build/release and configuration management process
 Responsibility to develop unit test cases for his/her project module.
 Execution of appropriate quality plans ,project plans ,test strategies and processes for development
activities in concern with business and project management effort
Desired Profile:
 GoodunderstandingofObjectOrientedProgrammingConcepts,hands-onknowledgeonJavastack
(Spring/Hibernate)
 Development across multiple browsers/platforms on Website
 Good Understanding of SQL/NoSQL data stores
 Fair Understanding of Responsive High Level Designs
 Work experience in product/start-up company is a plus
 Familiarity to MVC, SOA, RESTFull web services
 Work with other teams and manage time across multiple projects and tasks in a deadline driven, team
environment
 Good to have knowledge of Javascript (AngularJS/ReactJS)/HTML/CSS/JQuery front-end code across a
broad array of Interactive web
 Understand agile methodology and instill best practices into the process.

How would you like to use your development skills to bring the difference? PivotRoots is looking to hire a mid-senior level developer in PHP to join our growing Organisation. Working alongside front-end developers, designers and other back-end developers, you will be responsible for delivering fast, scalable solutions to any eCommerce site, mobile app or CMS project given to your team. We are an upcoming digital marketing agency with renowned industry experts, looking to recruit a Senior PHP developer to join our Mumbai operations and help grown a dev team from scratch. Our ideal candidate will have: A good working knowledge of PHP( Core Php, Object Oriented Php) and applying the language to solve problems. Must have worked on MCV frameworks – Laravel, code igniter, Cake PHP & Zend. Experience with JavaScript and jQuery for producing AJAX applications. Strong time management skill with the ability to work well under pressure. Experience developing on WordPress/Drupal/Magento The ability to solve problems and identify and implement the best solution is critical. Strong testing and eye to detail. Bugs happen, however any level of work should be delivered in a working state. To be considered for this position is it essential you have an impressive portfolio and have extensive knowledge of PHP of skills mentioned above. You will be self-motivated, accurate, organised and skilled…..yes for all this, but more than anything you should have that eye to do things differently. If this role sounds like it might be for you then send us your CV ASAP on [email protected].

We're urgently looking for a ROR developer to join our highly motivated team.

Experience Required- 1-3years

Skills Required:

• Experience in Rails 5
• Good knowledge of MySQL and PostgreSQL
• Experience with popular libraries and APIs such as jQuery, Bootstrap, Ajax.
• Experience in front-end technologies, such as JavaScript, HTML5, and CSS3 will be highly valued.
• Proficient understanding of code versioning tools like GitHub, SVN.
• Knowledge of CI/CD tools is a plus.
• Deploying and maintaining Multistage, Multitier applications in staging and production environments.
• Client Interaction, Addressing client needs.
• Problem-solving attitude with a passion for technology.
• Team worker who can effectively coordinate and communicate with other teams.
• UI technology experience in REACT a plus.
• Must have good communication skills as the candidate will have to interface with clients.
• Candidate having good knowledge of Shopify.

< Good hike on current salary .
<Friendly environment.

<5 days working.

Looking for experience candidate in C , Linux and LTE Knowledge .
Notice period less than 30 days .

JOB SYNOPSIS Designation: Senior Software Engineer Company: Vince Software PVT LTD Experience: 4+ years Location: Bangalore/HSR Layout Reports To: Development Manager. Job Description of Sr. Software Engineer at VINCE Software Pvt Ltd The Software Engineer would play a significant role in the design and implementation of the technological solution for clients. He will need to work individually as well as a part of the development team developing and maintaining one or more of the products for our clients in an innovative and deadline driven environment. The position reports to the appropriate technical lead/development manager. Candidate Profile Candidate should have 4+ years of experience and should have: - Good Experience in .Net Framework, C#, ASP.Net, MVC, WPF, MVVM, SQL Server 2008. Hands-on experience in technologies like HTML5, CSS, JavaScript (React JS / Angular JS), JQuery, XML. Good understanding of WCF, Object Oriented Design, with experience working in high transactional products. Have strong concepts of OOPS. An idea about designing and should be good in using design patterns. Good hands-on experience with databases. Writing high-quality code using coding guidelines. Effectively debugging code. Self-starter with an excellent appreciation of technology. Communicate effectively with the client. Candidate must work well in a team and independently. Candidate should have written and verbal English communication skills. Knowledge of any ERP system would be a plus. Feel free to reach via email or Phone (9741483579, 7338559996) to get the info of the company and other related information. Interviews are conducted on all the weekdays between 11:30 AM - 6:30 PM. please reply back with your comfortable date and time. Address: VINCE Software Pvt Ltd IndiQube – HEXA, 3rd Floor, A- wing, 9th Main, 6th Sector HSR Layout Bangalore-560102 Landmark: Next to Lawrence Public School, HSR Layout.