Technical Associate- Back Up and Storage

Work Location: Bhyandar

Management Skills:

 Team Management

 Communication Skills

 Presentation Skills

 Project Management Skills

Domain Skills:

 Strong technical expertise in networking, systems administration, and desktop support.

 knowledge of networking, managing LAN, WAN Devices

 with server administration (Windows Server, Linux).

 with virtualization technologies viz. VMware, Hyper-V).

 Strong project management and organizational skills.

 Excellent communication, interpersonal, and problem-solving skills.

 Ability to work independently and as part of a team.

 Strong customer service orientation.

Role Overview

We are seeking a ServiceNow Product Owner with deep expertise in ServiceNow modules (CSM, ITSM, HRSD)

and strong scripting and data-handling skills.

This role focuses on translating real enterprise workflows into structured, data-driven AI training tasks, helping improve reasoning and understanding within AI systems. It is not a platform configuration or app development role — instead, it blends functional ServiceNow knowledge, prompt engineering, and data design to build the next generation of intelligent enterprise models.

Key Responsibilities

·    Define decision frameworks and realistic scenarios for AI reinforcement learning based on ServiceNow workflows.

·    Design scenario-driven tasks mirroring ServiceNow processes like case handling, SLA tracking, and IT incident management.

·    Develop and validate structured data tasks in JSON, ensuring accuracy and clarity.

·    Write natural language instructions aligned with ServiceNow’s business logic and workflows.

·    Use SQL queries for validation and quality checks of task data.

·    Apply prompt engineering techniques to guide model reasoning.

·    Collaborate with peers to expand and document cross-domain scenarios (CSM, ITSM, HRSD).

·    Create and maintain documentation of scenario patterns and best practices.

Required Experience

·    4–6 years of experience with ServiceNow (CSM, ITSM, HRSD).

·    Deep understanding of cases, incidents, requests, SLAs, and knowledge management processes.

·    Proven ability to design realistic enterprise scenarios mapping to ServiceNow operations.

·    Exposure to AI model training workflows or structured data design is a plus.

Preferred Qualifications

·    ServiceNow Certified System Administrator (CSA)

·    ServiceNow Certified Implementation Specialist (CIS-ITSM / CSM / HRSD)

·    Exposure to AI/ML workflows or model training data preparation.

·    Excellent written and verbal communication skills, with client-facing 

Mandatory Skills: Scripting (Javascript, Glide Script), JSON Handling, SQL, Service Now Modules (ITSM, CSM, HRSD) and Prompt Engineering.

• At least 5 year of experience in Cloud technologies-AWS and Azure and developing. 
• Experience in implementing DevOps practices and DevOps-tools in areas like CI/CD using Jenkins environment automation, and release automation, virtualization, infra as a code or metrics tracking.
• Hands on experience in DevOps tools configuration in different environments.
• Strong knowledge of working with DevOps design patterns, processes and best practices
• Hand-on experience in Setting up Build pipelines.
• Prior working experience in system administration or architecture in Windows or Linux.
• Must have experience in GIT (BitBucket, GitHub, GitLab)
• Hands-on experience on Jenkins pipeline scripting.
• Hands-on knowledge in one scripting language (Nant, Perl, Python, Shell or PowerShell)
• Configuration level skills in tools like SonarQube (or similar tools) and Artifactory.
• Expertise on Virtual Infrastructure (VMWare or VirtualBox or QEMU or KVM or Vagrant) and environment automation/provisioning using SaltStack/Ansible/Puppet/Chef
• Deploying, automating, maintaining and managing Azure cloud based production systems including monitoring capacity.
• Good to have experience in migrating code repositories from one source control to another.
• Hands-on experience in Docker container and orchestration based deployments like Kubernetes, Service Fabric, Docker swarm.
• Must have good communication skills and problem solving skills

Designation: Specialist - Cloud Service Developer (ABL_SS_600)

Position description:

• The person would be primary responsible for developing solutions using AWS services. Ex: Fargate, Lambda, ECS, ALB, NLB, S3 etc.
• Apply advanced troubleshooting techniques to provide Solutions to issues pertaining to Service Availability, Performance, and Resiliency
• Monitor & Optimize the performance using AWS dashboards and logs
• Partner with Engineering leaders and peers in delivering technology solutions that meet the business requirements 
• Work with the cloud team in agile approach and develop cost optimized solutions

Primary Responsibilities:

• Develop solutions using AWS services includiing Fargate, Lambda, ECS, ALB, NLB, S3 etc.

Reporting Team

• Reporting Designation: Head - Big Data Engineering and Cloud Development (ABL_SS_414)
• Reporting Department: Application Development (2487)

Required Skills:

• AWS certification would be preferred
• Good understanding in Monitoring (Cloudwatch, alarms, logs, custom metrics, Trust SNS configuration)
• Good experience with Fargate, Lambda, ECS, ALB, NLB, S3, Glue, Aurora and other AWS services. 
• Preferred to have Knowledge on Storage (S3, Life cycle management, Event configuration)
• Good in data structure, programming in (pyspark / python / golang / Scala)

C++ Developer 

Permanent, Full time 

Summary: 

Our firm, SynOption is into trading technology, headquartered in Singapore and development office in Noida as of now. We are involved in building an FX and derivative trading system, spanning reference data, pricing, order execution, post-trade systems, and market analytics. In 2021, we would be opening offices in the UK and US and branch in Mumbai, India 

What we expect: Very good C++ Developer who have experience in design, development, debugging of multi-threaded large scale application with good understanding in data structures on Linux packaging, functional testing and deployment automation very good with problem solving 
 

1. Key responsibilities : 

1. Understand fundamental design principles and best practices for developing backend servers and web applications 

1. Gather requirements, scope functionality, estimate and translate those requirements into solutions 

1. Implement and integrate software features as per requirements 

1. Deliver across the entire app life cycle 

1. Work in a product creation project and/or technology project with implementation or integration responsibilities 

1. Improve an existing code base, if required, and ability to read source code to understand data flow and origin 

1. Design effective data storage for the task at hand and know how to optimize query performance along the way 

1. Follow an agile methodology of development and delivery 

1. Strictly adhere to coding standards and internal practices; must be able to conduct review code 

1. Mentor and possibly lead junior developers 

1. Contribute towards innovation 

1. Performance optimization of apps 

1. Explain technologies and solutions to technical and non-technical stakeholders 

1. Diagnose bugs and other issues in products 

1. Continuously discover, evaluate, and implement new technologies to maximize development efficiency 
    

1. Must have / Good to have: 

1. 6+ years experience with C++ development 

1. Design and implementation of high-availability, and performant applications on Unix environment 

1. Advanced knowledge of C/C++, Object Oriented Design, STL 

1. Good with multithreading and data structures 

1. Develop back-end components to improve responsiveness and overall performance 

1. Familiarity with database design, integration with applications and python packaging. 

1. Familiarity with front-end technologies (like JavaScript and HTML5), REST API, security considerations 

1. Familiarity with functional testing and deployment automation frameworks 

1. Experience in development for 3-4 production ready application using C++ as programming language 

1. Experience in writing unit test cases including positive and negative test cases 

1. Experience of CI/CD pipeline code deployment (Git, SVN, Jenkins or Teamcity) 

1. Experience with Agile and DevOps methodology 

1. Very good problem-solving skills 

1. Experience with Web technologies is a plus 
    

About the role:

As a product engineer I/II, you will be responsible for continuous improvement of Cashfree experience for all our customers and end- users. You will dream big but identify and take small steps towards achieving that goal. You will receive great feedbacks at every step of the development cycle from your peers to our customers and end- users.

You may be working on architecting the money disbursement flow or creating most- friendly interface for consumer payment. All our engineers identify as generalist and building products that are useful and delightful are core to our engineering culture.

You're more than a coder. You wil be part of entire product process, from conceptualizing till post- launch evaluation. You should have deep empathy for the users to minimize the gap between what we build and what they need. Have sound judgement to balance between code writing speed and it's maintainability. Knowledge of variety of server- side/ frontend frameworks is desirable but not compulsory

Build large scale web applications with Single Page Applications (SPA) architecture.

Experience to develop MV(C) based front end frameworks.

Experience with JavaScript, HTML, CSS.

Experience with JavaScript frameworks like Angular, preferably React.JS.

Good understanding of asynchronous request handling, partial page updates, AJAX and Redux.

Proficient with Chrome Developer Tools.

Additional Preferred Qualifications

Experience in Restful API services.

Experience in using performance, analytics and UX tools.

Experience with pull request process and contributing to OSS on github.com.

Experience with unit testing frameworks Mocha and Chai.

Experience with Jenkins.