HDFC Life Insurance Consultant

If making things that look good AND perform is your thing - read this.

If your idea of a great day is opening Canva or Photoshop and losing track of time, if you're the friend who redesigns everyone's Instagram posts before they go live - this internship was basically built for you.

We're not looking for someone to fill a template. We're looking for someone who wants to get better at this, fast, with real audiences reacting to what they make - not a portfolio piece nobody ever sees.

The work - and yes, it's a lot of variety

This is not a one-trick internship. You'll get your hands on everything:

• AI-assisted content creation — using AI tools to speed up ideation, generate first-pass concepts, and produce content faster, alongside your own creative judgment on what's actually worth shipping
• Manual editing and design — because AI gets you 70% there, and the craft is in the other 30%. Photoshop, Illustrator, Premiere, CapCut — real hands-on skill, not just prompting
• Static ads and carousels for Meta and Google that have to earn a click in under 2 seconds
• Scroll-stopping hooks — the first frame or first line that decides if someone keeps watching or swipes past
• Short-form video and reels — trimming, pacing, captions, motion graphics
• Website graphics — icons, banners, illustrations across our product pages
• Organic social content and templates the whole marketing team will use

The key aspects of this role include:

• Design, build, and maintain scalable applications using Python.

• Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.

• Act as a subject matter expert for Application Software developers and Engineers.

• Handle server-side code for a production platform and contribute to new features

To be the right fit, you'll need:

• More than 4+ years of experience as a software developer in Python, with knowledge of at least one Python web framework such as Django, Flask, etc.

• Good understanding of common design patterns and architecture principles to design reliable and Scalable applications

• Strong communication skills

• Knowledge of databases line NoSQL or MongoDB

• Good to have AWS and Docker or Web services

• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS

We are looking for an experienced and creative Graphic Designer to join our team! As a Graphic Designer at our company, you will be responsible for editing, and producing photos, gifs, and all kinds of content related to imagery, plus be a part of our email marketing team.

As video has become the best way to communicate the company's messages on online platforms, your position will play an important role in our company's success.

You’ll edit them accordingly per the requirements.

This Job is Work from the office in Malad East & offers no work-from-home opportunities.

Experience and complete knowledge of:

• Adobe Photoshop, AI, & Lightroom.
• Experience as a graphic designer or in a related field.
• Demonstrable graphic design skills with a strong portfolio.
• A strong eye for visual composition.
• Effective time management skills and the ability to meet deadlines.

• Implementing functional HRMS and internal databases across all departments and locations
• Ensuring the integrity of internal database files, tables, and reports
• Analyzing and evaluating the HR data and reports
• Managing maintenance and accuracy of employee data for analysis, regulatory compliance, reporting and distribution
• Managing the relationship between the HRIS Partners and the company
• Developing and sustaining appropriate controls to maintain and report on information
• Managing other HR Ops, as per organizational need

Desired Candidate Profile

• 1+years of experience in the HR domain and relevant experience in Automation
• Extensive experience in Employee lifecycle management
• Thorough knowledge of MS Excel, Word, and PowerPoint
• Hands-on experience with HRMS Tools    

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

Responsibilities

• Deliver end to end quality and automation independently using agile methodologies
• Translate deep insight of architecture, product, specifications into a robust test plan covering all aspects of testing including functional, reliancy, performance, load, scalability and security. 
• Evaluate & apply the latest tools, techniques and research insights to drive improvements into a world-class data analytics engine
• Develop robust test automation that is reliable and maintainable and provides accurate assessment of product quality
• Integrate test automation scripts into build system for repeatable execution
• Collaborate with other engineering and customer success functions to simulate customer data and usage patterns  to execute test runs, identify and  fix customer issues and make sure that customers get highly reliable, reliant and optimized Dremio experience 
• Analyze and debug customer issues in customer environments.
• Actively participate in code and design reviews to maintain exceptional quality and deepen your understanding of the system architecture and implementation

Basic Requirements

• B.Tech/M.Tech/Equivalent in Computer Science or a related technical field 
• 8+ years of QA/automation engineering experience on large scale distributed systems
• Deep understanding in Authentication, Single Sign-on and Identity Management systems like AWS IAM, Azure AD, Ping, Okta and Auth0
• Hands on experience in testing Role based Access Control Authorization Model in Cloud and Database Systems
• Proficiency in any of Java/C++/Python/Go and automation frameworks
• Hands on experience in integration of automation using CI/CD tools like Jenkins
• Experience in planning and executing QA/Automation tasks to completion and taking ownership of quality during a set of sprints.
• Experience in designing, implementing, executing and analyzing automated  tests for complex, production system software.
• Experience in analyzing deep product issues and following issue resolution 
• Hands on experience of working projects on AWS, Azure and Google Cloud Platform 
• Understanding of distributed file systems like S3 or ADLS or HDFS and HIVE
• Hands on experience with various Backend/UI automation frameworks and tools

• Ability to create reusable components to automate repeatable, manual activities

• Ability to write technical reports and summary and present to leadership team
• Passion for learning and delivering using latest technologies
• Excellent communication skills and affinity for collaboration and teamwork
• Passion and ability to work in a fast paced and agile development environment.

Preferred Qualification 

• Hands on experience of multi-threaded and asynchronous programming models
• Hands on experience in Data Lake and Catalog systems

What you need to have:

• Proven experience in augmenting customer experience and ratings at a company
• Ability to work independently.
• Prior experience or deep understanding of Omni-channel business strategies.
• Strong Understanding/ keen interest in technology/ automation.
• Strong interpersonal Skills
• Proven Experience in managing teams.
• Excellent Written and Spoken Communication Skills
• Hands on experience in managing teams and getting results.
• Should have worked on integrating a CRM for a company.
• Strong analytical abilities and an empirical thought process.
• Ability and readiness to work and thrive in an ambiguous and constantly changing environment.
• Keen interest and prior experience in building systems and processes from the ground up.
• Deep understanding of business and business metrics
• Ability to stretch long hours.
• Proactive approach to business problems.
• Candidates with prior marketing experience are preferred.
• Excellent problem identification and solving abilities.
• Inquisitive bent of mind.
• Strategic thinking and the ability to make holistic and well-grounded in reality business plans.
• Should exhibit strong leadership abilities.
• Should understand Web Technologies.
• Tier 1 B-Schools with 6 to 8 years’ experience.
•  

Full Stack Developer with excellent and strong experience in the design and development of secure and high performing applications/products using MEAN Stack on Cloud-based architecture using DevOps processes.

Roles and Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product.
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages.

Technical Experience/skills & Qualifications required:

• Degree in Computer Science
• 6 to 8 years of experience in Information Technology with at least 4+ years in MEAN stack development
• Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
• Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
• Development experience for both mobile and desktop.
• Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
• Experience with cloud message APIs and usage of push notifications
• Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
• Experience in developing applications on the cloud platform especially AWS
• Familiarity with database technology such as MySQL, Oracle, and MongoDB
• Understanding and implementation of security and data protection.
• Experience working with JIRA and Gitlab
• Maintain code integrity and organization
• Experience working with graphic designers and converting designs to visual elements.

Other Generic and Behavioural Skills

• Experience in Healthcare domain and HIPAA compliance awareness would be a big plus
• Strong team player and ability to adapt to a dynamic and agile environment
• Design thinking and ability to deliver innovative solutions
• Strong organizational and project management skills
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to details

Why should you apply:

• Great opportunity to be a part of booming Healthcare sector and ride the wave
• Big opportunity to work with the leadership team which promotes and encourages innovation-driven thought process and execution
• Opportunity to work with young minds using the latest technologies
• Ability to work in an environment that will enable you to realize ownership with the freedom to learn and deliver a great product
• Fantastic opportunity to grow with the company and achieve great heights of success.

Ability to interact with team members and stakeholders from different cultures within and outside India