Ad Operations and Campaign Manager / Ad Trafficker

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Working Days: 6 Days (5 Days-WFO, Sat- WFH)

Job Description:

We are seeking a skilled QA Tester with expertise in Vulnerability Testing to ensure the security, functionality, and reliability of our applications. The ideal candidate will have experience in penetration testing, security testing methodologies, automation, and compliance standards.

Key Responsibilities:

• Develop and execute test cases, scripts, and security test plans for applications and APIs.
• Perform vulnerability assessments and penetration testing on web, mobile, and cloud-based applications.
• Identify security loopholes, conduct risk analysis, and provide actionable recommendations.
• Work closely with development and DevOps teams to ensure secure coding practices.
• Automate security testing and integrate it into CI/CD pipelines.
• Test applications for OWASP Top 10 vulnerabilities, SQL injection, XSS, CSRF, SSRF, etc.
• Utilize security tools such as Burp Suite, OWASP ZAP, Metasploit, Kali Linux, Nessus, etc.
• Conduct API security testing and validate authentication & authorization mechanisms.
• Document security vulnerabilities and collaborate with teams for remediation.
• Ensure compliance with industry standards like ISO 27001, GDPR, HIPAA, PCI-DSS where applicable.

Required Skills & Qualifications:

• 3+ years of experience in Quality Assurance with a focus on Security & Vulnerability Testing.
• Strong knowledge of penetration testing tools and security frameworks.
• Experience with automated security testing in CI/CD (Jenkins, GitHub Actions, GitLab CI, etc.).
• Proficiency in manual and automated security testing of web and mobile applications.
• Familiarity with scripting languages like Python, Bash, or JavaScript for automation.
• Experience working with cloud platforms such as AWS, Azure, or GCP is a plus.
• Strong understanding of HTTP, APIs, authentication protocols (OAuth, JWT, SAML, etc.).
• Knowledge of network security, firewalls, and intrusion detection systems (IDS/IPS).
• Certifications like CEH, OSCP, CISSP, or Security+ are an added advantage.

We are solving complex technical problems in the financial industry and need talentedsoftware engineers to join our mission and be a part of a global software development team. As a Java Full Stack Developer, you will be responsible for designing, developing, and maintaining enterprise applications using Java and Angular. You will collaborate with cross-functional teams to define, design, and ship newfeatures, and you will work closely with Architects to ensure the technical feasibilityof designs and implement them accordingly

BUSINESS DEVELOPMENT EXECUTIVE

About Us

Brevistay is the fastest growing hourly hotel brand in India. It is a marketplace to connect hoteliers with customers with the USP of anytime check-in and check-out preferably in slots of 3,6 and 12 hours. Started in 2016, Brevistay has grown in more than 70 cities and onboarded 4000+hotels.

Brevistay is leader in short stay segment and breaking the pre-existing and centuries-old pattern of noon check-in and 11 am check-out system and creating a new way of conducting business. At Brevistay you get quality stays, affordable rates, amazing offers, flexibilities such as book now pay later, instant hotel booking confirmations, faster refunds, free cancellations, and a 24x7 available Customer Support team to answer booking or travel related queries. All these give our guests the freedom to book a hotel first and plan their travel next.

About the Role

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Responsibilities:

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients by signing up hotel partners across the region for the brevistay portal.
• Responsible for building and sustaining relationships with the partner hotels.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Skills Required:

• Degree in marketing, business administration, or similar.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are highly goal driven and work well in fast paced environment
• Professional yet affable disposition.
• Neat, well-groomed appearance.
• Emboldened by challenges.

Perks:

1. Work from Home for other cities except NCR cities (Mandatory to visit field)
2. Medical Insurances
3. Learning and Development
4. Travel Allowances
5. Potential Individual Earning Opportunities

#What we believe in

• Commitment
• Integrity
• Ownership
• Reimagine the possible
• Transparency

• Timely preparation and implementation of training calendar on monthly and annual basis
• Identifying the training needs of the employees and nominating for the suitable programs
• Timely nominations for all training programs (Internal & External) and making arrangements/ communication/ coordination
• Organizing induction training programs
• Conducting training programs for front line employees by aligning organizations’ learning strategy with business objectives
• Preparing monthly and annual training MIS and maintaining record of all trainings in HRMS/ERP

What you must have:

• Strong communication and presentation skills
• Ability to research and develop training material
• Excellent time management, problem solving, organization and leadership skills
• Good command over MS office tool
• Knowledge of various tools/ aids used in training     

Desired Candidate Profile

• CA with more than 8 years of experience in Finance, Accounts, Tax, Budgeting, Liaising, Purchase, Data Analysis and Fund Management
• Demonstrative excellence in conceptualizing and implementing effective management systems to improve financial controls and financial discipline in the organisation
• Expert in analyzing existing systems and procedures, designing internal control systems, facilitating and influencing effective decision-making based on intensive financial analysis of facts and figures
• Excellent in managing the business continuity and disaster recovery plans
• Track record in managing the equity transactions, guiding and advising management on operations, business structuring, financial planning, etc
• Expertise at streamlining processes, identifying unprofitable functions, evaluating control procedures thereby facilitating effective and disciplined performance
• Excellent relationship building and interpersonal skills
• Ability to connect, inspire, influence, confront and challenge people in order to improve process, systems and eventually achieve operational efficiency
• Exceptional interpersonal skills and analytical bent of mind thus being able to comprehend and explain complex financial data easily with a track record of high achievement