Legal Associate

ROLES AND RESPONSIBILITIES:

We seek an experienced, highly technical, and exceptionally driven Lead Software Engineer to develop a world-class mobile games engineering team in India. You should be comfortable driving change, leading and motivating teams, providing direct feedback, solving complex problems, and, most importantly, establishing a high standard of performance.

Your team will be responsible for implementing highly performant, optimized, scalable, and easily maintainable code for an ambitious FPS shooter game.

RESPONSIBILITIES:

• Establish and maintain a world-class engineering culture appropriate for our mobile games team.
• Set performance standards for engineering excellence and guide junior engineers to help them learn and improve.
• Address the most significant challenges of a shooter game, such as hit accuracy, server-authoritative gameplay, animations, memory utilization, and performance optimizations.
• Collaborate with product managers/producers, designers, and others to understand game features and break down engineering tasks for the team.
• Regularly run profilers to ensure code performance and quality.
• Lead code review sessions.
• Guarantee optimal performance, quality, and stability of the game.
• Develop live operations tools, editor tools, and automation.

IDEAL CANDIDATE:

• Minimum Experience: 5-8 years.
• Extreme technical depth and willingness to spend at least 30% of time doing hands-on coding.
• Ability to reasonably estimate and plan tasks and features.
• Expert understanding of multithreading, asynchronous operations, and thread-safe code.
• Proficient at profiling games to identify bottlenecks and performance issues.
• Maniacal adherence to technical best practices and guidelines with a creative problem-solving approach.
• Deep understanding of data-oriented programming and the Unity DOTS framework.
• Familiarity with backend/networking is a plus.

PERKS, BENEFITS AND WORK CULTURE:

• We foster a culture of continuous learning.
• We value talent and the ability for significant self-improvement.
• Honest feedback and transparency across all departments allow for rapid skill development.
• You will have the opportunity to work on an exciting new game development product with complete autonomy.

About the Role

We are looking for a highly skilled Data Scientist with strong expertise in Machine Learning, MLOps, and Generative AI. The ideal candidate will have hands-on experience in building scalable ML models, deploying them in production, and working with modern AI frameworks, including GenAI technologies.

Key Responsibilities

·      Design, develop, and deploy machine learning models for real-world business problems

·      Work on end-to-end ML lifecycle: data preprocessing, model building, evaluation, deployment, and monitoring

·      Implement and manage MLOps pipelines for scalable and reproducible workflows

·      Utilize tools like MLflow for experiment tracking, model versioning, and lifecycle management

·      Develop and integrate Generative AI (GenAI) solutions such as LLM-based applications

·      Collaborate with cross-functional teams (engineering, product, business) to translate requirements into AI solutions

·      Optimize model performance and ensure production stability

·      Stay updated with the latest advancements in AI/ML and GenAI ecosystems

Required Skills & Qualifications

·      4+ years of experience in Data Science / Machine Learning

·      Strong programming skills in Python

·      Hands-on experience with ML modeling techniques (supervised, unsupervised, NLP, etc.)

·      Solid understanding of MLOps practices and tools

·      Experience with MLflow or similar model lifecycle tools 

·      Practical experience in Generative AI (GenAI), including working with LLMs

·      Experience with libraries/frameworks like Scikit-learn, TensorFlow, PyTorch

·      Strong understanding of data structures, algorithms, and statistics

·      Experience with cloud platforms (AWS/GCP/Azure) is a plus

Good to Have

·      Experience with LLM fine-tuning, prompt engineering, or RAG pipelines

·      Exposure to Docker, Kubernetes, and CI/CD pipelines

·      Knowledge of data engineering workflows 

• 2+ years of experience in customer support, preferably within the cryptocurrency or fintech industry.
• Strong communication skills (both verbal and written) with a customer-first approach.
• Ability to troubleshoot and resolve issues efficiently and professionally.
• Proficiency in using support software, CRM tools, and ticketing systems.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work in rotational night shifts as required.

The candidate should have good knowledge about the job role. Must have good writing skills. Communication skills are must.

Responsibilities

• Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
• Interact with customers regarding their concerns/requests about products and services over calls and email.
• Manage the tickets over the ticketing tool.
• Handle the calls received from clients.
• Process requirements, modifications, and escalate complaints across a number of communication channels.

Skill sets

• Excellent communication and presentation skills.
• Strong customer handling skills over calls and active listening.
• Ability to multitask, prioritize and manage time effectively.
• Ability to stay calm when customers are stressed or upset.
• Ready to work in a 24X7 environment.
• Good computer skills.
• Proficient in Microsoft Office Applications.

Education Required

• Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)

• Collaborate with both internal and external stakeholders to develop digital asset management strategy, integrating the DAL into all relevant business processes

• Master the organization’s digital asset management platform, managing user access, and providing support and training to help ensure accessibility and ease-of-use for both internal and external stakeholders

• Maximize discovery of digital assets by enhancing digital assets with metadata that follows established guidelines and is consistent with business objectives.

• Support lifecycle of image assets after creation, including ingesting, archiving and expiration within DAL and PIM System.

• Responsible for how internal/external stakeholders and qualified external collaborators can access, use, and interact with the company’s digital assets.

• Contribute to the development and implementation of workflows for DAL while documenting best practices and monitor implementation.

• Generate asset reports and conduct audits to maintain and ensure accurate digital asset procedures and policies in both PIM and DAL

• Excellent interpersonal, communication, and team-facilitation skills Strong analytical and problem-solving skills.

• Previous experience with product attribute data, Previous experience with data mapping and data validation.

• Previous experience with digital asset management, Knowledge or and ability to perform data gathering, analysis and process flow design

• Knowledge of SAP a plus, Basic project management skills a plus

• Immediate to advanced skills in Excel required ,Experience with both agile and waterfall project software development methodologies.

• Strong experience in user testing and project management.

• DAM/DAL with major platforms (Widen) a plus.

• Must be detail oriented with strong analytical skills.
• Must be able to work in a fast-paced environment with the ability to manage multiple priorities and multiple deadlines.