Customer support Executive

Job Title: Network Engineer / IT Infrastructure & Support

Experience: 2–5 Years

Location: Remote (India) | Work From Home

Employment Type: Full-Time

Key Responsibilities

• Provide remote desktop and end-user support for hardware, software, network, and connectivity issues.
• Manage user accounts, access controls, and Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive).
• Administer AWS services including EC2, S3, IAM, VPC, and AWS WorkSpaces.
• Configure and troubleshoot Cisco switches, routers, firewalls, VPNs, VLANs, DNS, and DHCP.
• Manage Windows Server, Active Directory, Group Policy, and on-premises infrastructure.
• Support backup, disaster recovery, security controls, and compliance initiatives.
• Maintain technical documentation, SOPs, and infrastructure records.
• Collaborate with cross-functional teams on infrastructure projects, cloud migrations, and operational support.
• Participate in rotational shifts to provide 24/7 support coverage.

Required Skills

• AWS: EC2, S3, IAM, VPC, AWS WorkSpaces
• Microsoft 365 Administration & Azure Entra ID (Azure AD)
• Active Directory, DNS, DHCP, Group Policy
• Windows Server Administration
• Cisco Networking (Switches, Routers, Firewalls)
• VPN, VLAN, SSL, Remote Access Technologies
• Network Monitoring, Backup & Disaster Recovery

Preferred Certifications

• AWS Cloud Practitioner / SysOps Administrator
• CCNA
• Azure Fundamentals (AZ-900)
• Microsoft 365 Certification
• ITIL v4 Foundation

Work From Home Requirements

• Windows 10/11 Laptop (Intel i5, 8GB+ RAM)
• 100 Mbps+ Broadband Internet
• AnyDesk Installed
• UPS/Inverter Preferred

Experience: 10 to 20 years

Location: Bangalore

We are seeking a passionate and skilled Java Technical Lead with 8 to 12 years of experience in product

development and team leadership. As a key member of our global software development team, you

will be responsible not only for solving complex technical problems but also for leading and mentoring

engineers, driving the design of scalable systems, and ensuring high quality delivery across projects.

Experience in leading development teams, managing end

to end project delivery, and working directly

with clients to translate business problems into technical solutions is essential.

Key Responsibilities:

Lead the design, development, testing, a nd deployment of scalable Java applications.

Break down client/business problems and define clear technical tasks for the team.

Provide technical guidance and mentorship to team members throughout the development

lifecycle.

Collaborate with cross functiona l teams to deliver new features and enhancements.

Participate in and lead code reviews, ensuring adherence to best practices and maintaining

code quality.

Own and drive the architecture and design discussions for new modules and systems.

Ensure timely deli very of project milestones and proactively resolve technical blockers.

Evaluate and integrate new tools and technologies to improve efficiency and product quality.

Serve as the primary technical point of contact for your team and stakeholders.

Required Ski

lls:

8+ years of hands on experience in Java development.

Proven experience in building products or applications from scratch (not just

maintenance/support).

Strong object oriented programming skills and hands on experience with Spring, Spring Boot,

Hibernate, etc.

Solid understanding of system architecture, design patterns, and microservices architecture.

Experience in leading small to mid sized teams and managing technical delivery.

Proficiency in data structures, algorithms, and performance optimiz ation.

Strong communication and stakeholder management skills.

Experience working with RESTful APIs and cloud platforms such as AWS, Azure, or GCP is a

plus.

Good understanding of SQL and NoSQL databases.

Strong debugging, troubleshooting, and problemStrong debugging, troubleshooting, and problem--resoresolution skills.lution skills.

Desired Attributes:

Desired Attributes: Excellent problemExcellent problem--solving and decisionsolving and decision--making skills.making skills. High levels of ownership, accountability, and selfHigh levels of ownership, accountability, and self--drive.drive. Strong team leadership and collaboration abilities.Strong team leadership and collaboration abilities. Proactive attitude and commitment to engineering excellenProactive attitude and commitment to engineering excellence.ce. Recognitions or awards in previous roles are a big plus.Recognitions or awards in previous roles are a big plus. Passion for continuous learning, coaching others, and improving team capabilities.Passion for continuous learning, coaching others, and improving team capabilities.

About Wissen Technology:

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unpa

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain ralleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with bestCanada, with best--inin--class infrastructclass infrastructure and development facilities. Wissen has successfully delivered ure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional

Wissen Technology provides exceptional value in mission critical projects for its clients, through value in mission critical projects for its clients, through thought leadership, ownership, and assured onthought leadership, ownership, and assured on--time deliveries that are always ‘first time right’.time deliveries that are always ‘first time right’.

Our team consists of 1500+ highly skilled professionals, with leadership and senior management

Our team consists of 1500+ highly skilled professionals, with leadership and senior management eexecutives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and xecutives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development,

Wissen Technology offers an array of services including Application Development, Artificial Intelligence Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a

We have been certified as a Great Place to WorkGreat Place to Work®® for two consecutive years (2020for two consecutive years (2020--2022) and voted 2022) and voted as the Top 20 AI/ML vendor as the Top 20 AI/ML vendor by CIO Insider.by CIO Insider.

We’re on the lookout for a passionate Full Stack Developer with 0 to 1 years of experience to join our growing team at The Red Arc. If you love solving problems, building clean code, and collaborating in a dynamic environment then this could be a perfect fit for you.

What we’re looking for:

💼 0 to 1 Years of experience.

🧑‍💻 A degree in BE, BTech, BSc IT, or a related field.

🛠️ Frontend skills: HTML, CSS, JavaScript, Angular, and basic React.js

⚙️ Backend experience with Node.js, REST APIs, and MySQL

🧩 Familiar with Git/GitHub, basic debugging, deployment

✨ Bonus if you’ve worked with React projects on GitHub, or have experience with TypeScript, testing tools, or CI/CD

But more than skills, we’re looking for someone who’s:

✔️ Eager to learn

✔️ A team player with good communication

✔️ Curious, proactive, and ready to grow with us

Job role : Java full stack developer

Experience : 3-7yrs

Location : Chennai

Must have

6+ total years of experience

Primarily frontend - 65% (4+ years of very strong relevant experience with Java script and ReactJS) - mandate

Backend - 35% (2.5+ years of very strong relevant experience with Java, Spring Boot

Database - very very mandate (Relational Database - MySQL, PostgreSQL, MongoDB).

Mainly looking for a candidate who has a very strong hands on, great exposure to the above mentioned skills.

Chennai(Daily to be reported to office)

Requirements

 Strong expertise in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks like

ReactJS

 Solid understanding of server-side languages and frameworks such as Java/Spring Boot.

 Experience with relational and non-relational databases (e.g., MySQL, PostgreSQL, MongoDB) and data

modeling principles.

 Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative

environment.

 Effective communication skills and ability to articulate technical concepts to both technical and non-

technical stakeholders

Title:                            Test Automation Engineer (Senior)

Type:                            Permanent

Region:                      India (Mumbai)

Location: Hybrid

About the Role:

Join our dynamic QA Automation Team and take your career to the next level! We are looking for Senior Level Automation Engineers to join our team and grow with us long term. You will have the opportunity to work with cutting-edge technologies and bring your expertise in using Bash, JavaScript, testing APIs, web services, and webpages, Cloud (Azure, AWS, GCP. This is a hybrid role, meaning you will need to spend 1-2 days in the office each week.

Responsibilities:

·       Develop and execute automation scripts using open-source tools

·       Identify, record, document thoroughly and track bugs

·       Perform thorough regression testing when bugs are resolved

·       Monitor debugging process results

·       Track quality assurance metrics, like defect densities and open defect counts

·       Create detailed, comprehensive, and well-structured test plans and test cases

·       Estimate, prioritize, plan, and execute testing activities

·       Stay up to date with new testing tools and test strategies

Required Experience:

·       At least 5 years’ experience in test automation for Senior Level.

·       Proven work experience in web-based and/or mobile based quality assurance best practices

·       Strong knowledge of software QA methodologies and processes

·       Strong experience with automated testing tools (e.g., JMeter, Selenium)

·       Scripting experience using Bash, JavaScript or NodeJS

·       Experience in testing APIs, webservices, and webpages

·       Experience in writing clear, concise, and comprehensive test plans and test cases.

·       Experience in working in an Agile/Scrum development process

·       Knowledge of Continuous Integration and Continuous build

·       Experience working with Cloud (Azure, AWS, GCP)

·       Advanced experience in defect management and prioritization

·       Excellent analytical skills, with demonstrable experience driving issues to resolution

·       A good eye for identifying opportunities to add greater value and accuracy to our current testing processes

·       Experience with High Traffic Public Web Sites, security testing, scalability, and performance challenges of server-side code, knowledge of Kubernetes, Docker, or any container orchestration

About Ovyo

Ovyo works globally with companies in the TV, Media & Networks industries including household content brands and operators. Our people provide consulting services to build the platforms, test the apps, and drive the programmes that shape the way the world watches video and connects. Our management team is in the UK, and we have technical, and operations teams based in India, South Africa, Europe, and the Americas.

Responsible for the overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with project management governance.

• Overseeing the total project list and in particular the key critical projects
• Sharing project status with senior management on a regular basis
• Resolves complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
• Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
• May supervise day-to-day work of junior level employees, but will not typically have formal management role.
• Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
• Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
• Ensures resources are assigned to project & monitor commitment.
• Ensures change control is executed throughout project.
• Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.
• Tracks actual project costs, identify variances, and reforecast project costs as needed.
• Measures project management performance against standards.
• Ensures appropriate project staffing levels.
• Establishes project communication needs and create project communication plan.
• Creates the project risk management plan.
• Partners with cross function peers to create, administer, track, and eventually close project contracts.
• Client conversation and onboarding experience in middle office or portfolio accounting area
• PMP certified candidate is preferable..

Responsibilities:

* 3+ years of Data Engineering Experience - Design, develop, deliver and maintain data infrastructures.

* SQL Specialist – Strong knowledge and Seasoned experience with SQL Queries

* Languages: Python

* Good communicator, shows initiative, works well with stakeholders.

* Experience working closely with Data Analysts and provide the data they need and guide them on the issues.

* Solid ETL experience and Hadoop/Hive/Pyspark/Presto/ SparkSQL

* Solid communication and articulation skills

* Able to handle stakeholders independently with less interventions of reporting manager.

* Develop strategies to solve problems in logical yet creative ways.

* Create custom reports and presentations accompanied by strong data visualization and storytelling

We would be excited if you have:

* Excellent communication and interpersonal skills

* Ability to meet deadlines and manage project delivery

* Excellent report-writing and presentation skills

* Critical thinking and problem-solving capabilities