Customer support Executive

Job Title: Backend Engineer - NodeJS, NestJS, and Python

Location: Hybrid weekly ⅔ days WFO (Bengaluru- India)

About the role:

We are looking for a skilled and passionate Senior Backend Developer to join our dynamic team. The ideal candidate should have strong experience in Node.js and NestJS, along with a solid understanding of database management, query optimization, and microservices architecture. As a backend developer, you will be responsible for developing and maintaining scalable backend systems, building robust APIs, integrating databases, and working closely with frontend and DevOps teams to deliver high-quality software solutions.

What You'll Do 🛠️ 

• Design, develop, and maintain server-side logic using Node.js, NestJS, and Python.
• Develop and integrate RESTful APIs and microservices to support scalable systems.
• Work with NoSQL and SQL databases (e.g., MongoDB, PostgreSQL, MySQL) to create and manage schemas, write complex queries, and optimize performance.
• Collaborate with cross-functional teams including frontend, DevOps, and QA.
• Ensure code quality, maintainability, and scalability through code reviews, testing, and documentation.
• Monitor and troubleshoot production systems, ensuring high availability and performance.
• Implement security and data protection best practices.

What You'll Bring 💼 

• 4 to 6 years of professional experience as a backend developer.
• Strong proficiency in Node.js and NestJS framework.
• Good hands-on experience with Python (Django/Flask experience is a plus).
• Solid understanding of relational and non-relational databases.
• Proficient in writing complex NoSQL queries and SQL queries
• Experience with microservices architecture and distributed systems.
• Familiarity with version control systems like Git.
• Basic understanding of containerization (e.g., Docker) and cloud services is a plus.
• Excellent problem-solving skills and a collaborative mindset.

Bonus Points ➕ 

• Experience with CI/CD pipelines.
• Exposure to cloud platforms like AWS, GCP or Azure.
• Familiarity with event-driven architecture or message brokers (MQTT, Kafka, RabbitMQ)

Why this role matters

You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

At Revv, we are redefining the self-drive experience by offering our customers convenient, flexible, and innovative ways to rent cars. Our mission is to deliver seamless mobility solutions through cutting-edge technology and exceptional customer experiences.

We are looking for a Senior Product Manager to lead the development and execution of our product vision. In this role, you will collaborate with cross-functional teams, analyze market trends, and leverage data-driven insights to build impactful products that enhance the self-drive experience. If you are passionate about solving customer problems, driving product innovation, and scaling products that make a difference, we’d love to hear from you!

As a Senior Product Manager, you will own and drive the product lifecycle from ideation to launch and beyond. You will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative products that meet customer needs and align with our business goals. This role requires strategic thinking, customer empathy, and a proven ability to execute in a fast-paced environment.

Responsibilities:

• Product Strategy and Roadmap: Define and prioritize the product roadmap in alignment with company objectives and market needs.
• Market Research and Customer Insights: Conduct thorough market research and analyze customer feedback to identify opportunities and gaps.
• Cross-functional Collaboration: Work closely with engineering, design, and business teams to define product requirements and ensure timely delivery.
• Product Development: Lead the product lifecycle from concept to launch, ensuring high-quality deliverables.
• Performance Metrics: Define, monitor, and analyze key performance indicators (KPIs) to measure product success and inform future enhancements.
• Stakeholder Communication: Communicate the product vision, progress, and performance to internal and external stakeholders effectively.
• User-Centric Focus: Advocate for the customer at every stage of the product development process to ensure the best possible user experience.

Requirements:

• Experience: 4-6 years of experience in product management, preferably in [ConsumerTech, Ecommerce or Mobility ].
• Education: Bachelor's degree in [relevant field, e. g., Business, Computer Science, or Engineering]; MBA is a plus.
• Strategic Thinking: Proven ability to define a vision and execute a product strategy to achieve business outcomes.
• Technical Acumen: Solid understanding of technology and the ability to work closely with engineering teams.
• Analytical Skills: Strong data-driven decision-making skills with the ability to translate insights into actionable strategies.
• Leadership: Experience leading cross-functional teams and managing stakeholders at all levels.
• Communication: Excellent verbal and written communication skills.
• Adaptability: Thrives in a fast-paced, agile environment with the ability to manage multiple priorities effectively.

Responsibilities:

● Develop and curate engaging, brand-centric content for social media

platforms, ensuring a consistent and compelling brand voice.

● Craft internal communications that reinforce our brand's identity, mission,

and values, fostering a strong and united company culture.

● Offer creative input for marketing campaigns, helping to differentiate our

brand and achieve campaign objectives.

● Stay up-to-date with market trends, competitor analysis, and industry

developments

● Craft compelling ad copy that captivates readers and turns them into our

brand advocates.

● Create savvy, relatable memes that will make people click the "Share"

button.

● Editing, proof-reading and summarizing copy to present and promote

messages to various audiences

Requirements:

● 2-5 years of copywriting experience.

● Excellent writing, editing, and proofreading abilities with impeccable

grammar

● A good understanding of marketing concepts and being able to

modify your copy to achieve set campaign goals.

● Aware of the most recent trends

● A quirky and creative mind that can turn the mundane into the

extraordinary.

● A strong portfolio that demonstrates your proficiency in creating social

media content and internal branding materials.

● A team player who is eager to collaborate closely with designers and

marketing specialists to develop a smooth brand experience.

● Attention to detail and a keen eye for visual aesthetics

• Data Scientist with 4+ yrs of experience
• Good working experience in Computer vision and ML engineering
• Strong knowledge of statistical modeling, hypothesis testing, and regression analysis
• Should be developing APIs
• Proficiency in Python, SQL
• Should have Azure knowledge
• Basic knowledge of NLP
• Analytical thinking and problem-solving abilities
• Excellent communication, Strong collaboration skills
• Should be able to work independently
• Attention to detail and commitment to high-quality results
• Adaptability to fast-paced, dynamic environments

Great opportunity to work in Roots Innovations Pvt.ltd., We simplify the RPA (Robotic Process Automation) platform with AI-powered Bots to manage business processes & compliance for all types of industry sectors.

Profile – Backend Developer (Node JS)

Educational Qualification: BE/B.Tech/BCA/BCS/MSC/MCA/MCS/M.Tech(Certification course will be Advantage)

Experience - Fresher

Job Description:

· Implement a robust set of services and APIs to power the back-end application

· Optimize application for maximum speed and scalability

· Implementation of security and data protection

· Follow and understand architecture design and implementation on
development, testing, implementation, and documentation.

· Conduct reviews and conduct team training on the complex features of NodeJS.

· Analyze business/functional requirements and translate them into
concrete tasks

· Manage Product releases

Skill Set Required:

· Knowledge on NodeJs or any NodeJS frameworks

· Good knowledge of Relational and NoSQL databases (MongoDB)

· Exposure to Cloud Environments like AWS, MS Azure or Google Cloud

· Knowledge of an interest in Agile Methodologies, such as Extreme Programming (XP) and Scrum

· Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI)