Customer support Executive

Job Title : Senior Python Developer – Product Engineering

Experience : 5 to 8 Years

Location : Pune, India (Hybrid – 3-4 days WFO, 1-2 days WFH)

Employment Type : Full-time

Commitment : Minimum 3 years (with end-of-term bonus)

Openings : 2 positions

• Junior : 3 to 5 Years
• Senior : 5 to 8 Years

Mandatory Skills : Python 3.x, REST APIs, multithreading, Celery, encryption (OpenSSL/cryptography.io), PostgreSQL/Redis, Docker/K8s, secure coding

Nice to Have : Experience with EFSS/DRM/DLP platforms, delta sync, file systems, LDAP/AD/SIEM integrations

🎯 Roles & Responsibilities :

• Design and develop backend services for DRM enforcement, file synchronization, and endpoint telemetry.
• Build scalable Python-based APIs interacting with file systems, agents, and enterprise infra.
• Implement encryption workflows, secure file handling, delta sync, and file versioning.
• Integrate with 3rd-party platforms: LDAP, AD, DLP, CASB, SIEM.
• Collaborate with DevOps to ensure high availability and performance of hybrid deployments.
• Participate in code reviews, architectural discussions, and mentor junior developers.
• Troubleshoot production issues and continuously optimize performance.

✅ Required Skills :

• 5 to 8 years of hands-on experience in Python 3.x development.
• Expertise in REST APIs, Celery, multithreading, and file I/O.
• Proficient in encryption libraries (OpenSSL, cryptography.io) and secure coding.
• Experience with PostgreSQL, Redis, SQLite, and Linux internals.
• Strong command over Docker, Kubernetes, CI/CD, and Git workflows.
• Ability to write clean, testable, and scalable code in production environments.

➕ Preferred Skills :

• Background in DRM, EFSS, DLP, or enterprise security platforms.
• Familiarity with file diffing, watermarking, or agent-based tools.
• Knowledge of compliance frameworks (GDPR, DPDP, RBI-CSF) is a plus.

Function Expertise

Maintain oversight of developments in the BFSI, Fintech regulatory environment.

Anti Money Laundering (AML):

Develop internal procedures to prevent money laundering.

Build new scenarios/rules, create BRDs, and evaluate exception reports and alert closures.

Evaluate the performance of AML monitoring tools and negative list screening.

Review policies and procedures in the AML program (KYC/CDD/EDD).

Ensure information consistency with AML policies and regulatory requirements.

Support an annual review of the AML monitoring system and process.

Drive compliance program and monitor systems.

Compliance reviews:

Ensure policies and procedures are followed and monitor improvements.

Monitor regulatory changes:

Interpretation and dissemination of information to departments for implementation.

Focus on self-learning and development on relevant guidelines.

Maintain and periodically review necessary policies under various regulations.

Problem Solving

Proactively manage potential regulatory risks.

Identify inconsistencies in data and transactions:

Formulate strategic recommendations on policies, procedures, and practices.

Develop solutions to address specific challenges faced by business units in regulatory compliance matters, including impact assessments.

Guide transaction monitoring teams:

Address critical areas such as suspicious transactions and name match as per screening output.

Conduct process audits/reviews:

Escalate high-risk issues to management.

Identify and inform changes in legislation and regulatory requirements relating to AML.

Monitor and report critical gaps during reviews:

Recommend corrective actions.

Interaction

Guide and support internal teams:

Conduct face-to-face training for internal teams and business units.

Liaison/follow-up with inter-departments:

Ensure timely completion/updating of compliance tasks.

Report suspicious transactions:

Report to regulators (e.g., FIU) and other stakeholders (e.g., Partner Banks).

Assist the Head of Compliance:

Provide updates to senior management on critical compliance issues for immediate attention and escalation.

To succeed in the role..

Qualifications:-

Any CS / LLB / MBA with at least 6 years of experience in BFSI /Fintech compliance space focusing on AML and KYC related compliance.

Experience in BFSI & Fintech (Prefer compliance persons from NBFC/bank who has experience in handling lending processes, AML compliance, product compliances etc . Should have dealt with Regulatory audits (RBI audits / Inspections) & communicated with regulators actively on compliance related matters).

Responsibilities:

● Design, develop, test, and maintain software applications using Java technologies.

● Implement robust solutions using Spring MVC, Spring Boot, and Hibernate frameworks.

● Develop and optimize database operations with MySQL.

● Analyze and solve complex problems by applying knowledge of data structures and algorithms

Requirement -

Programming Languages & Technologies: Strong knowledge of Java (Core Java, Java 8+).

● Frameworks: Proficiency in Spring MVC, Spring Boot, and Hibernate. ● Algorithms and Data Structures: Good understanding and practical application of DSA concepts.

● Databases: Experience with MySQL – writing queries, stored procedures, and performance tuning.

● Version Control Systems: Experience with tools like Gi

The key aspects of this role:

• Candidate with exceptional programming skills, problem-solving abilities and strong work ethic.

• The candidate has to work on custom programming and web application development for Drupal.

• Testing, maintenance and troubleshooting of existing company sites and resolving issues if any.

• Contributing ideas and efforts towards internal projects and working as part of a team to find solutions on various problems.

• Communicate technical ideas to business users and other teams (design, QA).

• Collaborate with team members and to work independently when needed.

• Eager to embrace current and emerging web technologies.

To be the right fit, you'll need:

• Experience of total 4+ years working on PHP and Drupal 7,8 Development (at least 2+ years in Drupal 8)

• Strong knowledge of MySQL, jQuery, HTML5, CSS

• Experience with Drupal architecture, best practices and coding standards

• Knowledge on Views, Services etc.

• Experience in custom module and theme creation

• Familiar with sub version control systems such as Git or SVN

• Basic knowledge of environment setup for Linux distribution

Roles and Responsibilities

Functional Responsibilities:

1.    Digital Marketing Planning:

·      Plan actions and initiatives that are aligned to the business strategy, and supports the overall marketing goals of MHFA India products

2.    Social Media Coordination:

·      Manage and optimize social media accounts across platforms (Facebook, Twitter, LinkedIn, Instagram, etc.).

·      Create, curate, and share content that encourages engagement, drives traffic, and builds brand awareness.

·      Manage content calendars, scheduling, and publishing to maintain a consistent online presence.

·      Monitor social media conversations, respond to comments, messages, and reviews, and manage online community interactions.

3.    Email Marketing:

·      Plan, execute, and analyze email marketing campaigns to nurture leads, engage customers, and drive conversions.

·      Segment email lists for targeted messaging and personalize content to improve open rates and click-through rates.

·      Monitor and improve email campaign performance based on key metrics and A/B testing.

4.    SEO and SEM:

·      Optimize website content for search engines (SEO) to improve organic visibility and drive traffic.

·      Manage pay-per-click (PPC) campaigns using platforms like Google Ads, monitoring keyword performance, ad copy, and budgets.

·      Analyze and report on keyword rankings, website traffic, and conversion rates to refine strategies.

5.    Analytics and Reporting:

·      Use analytics tools (e.g., Google Analytics, social media insights) to track and measure the performance of digital campaigns.

·      Create regular reports detailing key performance indicators (KPIs), trends, and actionable insights.

·      Make data-driven recommendations for improvements and optimizations based on campaign results.

6.    Stay Current with Trends:

·      Keep up-to-date with the latest trends, tools, and technologies in digital marketing, communication, and relevant industries.

·      Recommend innovative approaches to improve campaign effectiveness and achieve better results.

Organizational Responsibilities

·      Initiate activities in line with to MHFA India strategy and work plan

·      Support director and team in development of MHFA India digital marketing and communications function

·      Support in any other task that may be assigned by the organization

·      Attention to detail and a commitment to maintaining high-quality content and functionality

Are you ready to revolutionize the manufacturing landscape? We're on the hunt for a dynamic OT-IT Expert who’s not just skilled but passionate about transforming operational technology! Join us in optimizing our manufacturing shop floors by auditing and enhancing infrastructure and connectivity. Your mission? Identify those sneaky gaps in our data collection architecture and ensure our machines and sensors talk smoothly to the cloud. If you thrive in IIoT environments and can navigate the complexities of communication protocols like a pro, we want you on our team!

Key Responsibilities:

1. Audit Like a Pro: Dive deep into our existing infrastructure and connectivity on the manufacturing shop floor.
2. Gap Detective: Identify gaps in our architecture for seamless data collection from machines and sensors to cloud systems.
3. Solution Architect: Design and propose the best-suited, cost-effective solution architectures based on your gap analysis.
4. Proposal Wizard: Develop and prepare detailed project proposals that impress stakeholders.
5. Supplier Negotiator: Identify and negotiate with suppliers for the required hardware and peripherals to bring your designs to life.
6. Challenge Anticipator: Plan ahead for potential implementation challenges and devise clever solutions.
7. Project Overlord: Oversee IIoT project implementations to ensure they stay on track and meet objectives.
8. Data Accuracy Guardian: Ensure the accuracy of captured data by validating against actual shop floor values.
9. Data Structurer: Develop and implement data format structuring and standard frameworks that enhance our operations.
10. Quality Assurance Champion: Perform thorough Quality Assurance (QA) on collected data before handing it over to our data engineers.

Required Skills and Experience:

• Extensive experience in IIoT projects involving field communication protocols (Modbus, OPC, PROFINET, PROFIBUS).
• Strong knowledge of PLC programming with hands-on experience in multiple PLC brands (Siemens, Allen-Bradley, Mitsubishi).
• Proficient in auditing and analyzing OT infrastructure like a seasoned expert.
• Expertise in cloud connectivity and data collection systems.
• Creative thinker with the ability to design scalable and cost-effective IIoT architectures.
• Strong negotiation skills to manage vendor relationships effectively.
• Exceptional problem-solving and forward-thinking abilities.
• Solid understanding of manufacturing processes and shop floor operations.
• Proven experience in data validation, structuring, and quality assurance.
• Familiarity with data engineering concepts and the ability to liaise with data engineering teams.

Preferred Qualifications:

• Bachelor's degree in Instrumentation, Information Technology, Electrical Engineering, or a related field.
• Relevant certifications in Industrial Automation or IIoT technologies.
• 5+ years of experience in OT/IT convergence projects within manufacturing environments.
• Experience with data standardization and framework development in industrial settings.

Key Attributes:

• Strategic thinker with a hands-on approach who can get things done.
• Excellent communication skills to connect with both technical and non-technical stakeholders.
• Proactive problem-solver with a history of successful project deliveries.
• Adaptable to rapidly evolving technology landscapes, ready for anything!
• Meticulous attention to detail, especially in data accuracy and quality.
• Strong analytical skills for data validation and structure optimization.

Key Responsibilities:

● Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.

● Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.

● Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.

● Manage employee relations issues, including grievances, conflicts, and disciplinary actions.

● Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees. ● Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.

● Maintain HR records and ensure that employee files are up-to-date and accurate.

● Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.

● Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.

Requirements:

● Bachelor's degree in Human Resources or related field.

● Minimum of 5 years of experience in recruitment, team management, and employee relations.

● Strong knowledge of employment laws and regulations.

● Excellent communication and interpersonal skills.

● Ability to work independently and as part of a team.

● Strong problem-solving and decision-making skills.

● Ability to handle sensitive and confidential information.

● Strong organizational and time management skills.

⌛️ Where will you spend your time?

• Early-stage AI SaaS product with the potential to disrupt the Product Analytics space
• Relentlessly improving performance, scalability, and maintainability on top of being responsible for entire products
• Owning the design process, implementation, and verification of framework components leveraging standard software engineering methodologies
• Translating functional and technical requirements into detailed architecture and design.

🤝 What makes you a good fit?

• 0-2 years of experience in product development, architecture, data structures, algorithms and design.
• Experience with API integrations, database design, and backend frameworks on NodeJS and/or Python
• Experienced with an agile team environment and you prefer being a self-starter.

👀 What process do we follow?

• The whole process is designed so that it can wrap within 2 weeks
• Application: We will keep it simple. You can apply directly through this link. All we ask for is a Resume and a couple of lines around the motivation for the position you are applying for. Additional Portfolio links such as Github, Medium or a Personal website are welcome but not mandatory.
• Screening: We will screen your profile and get back with a decision within 72 working hours.
• Interviews: We will have 3 rounds of technical interviews and 2 rounds of cultural fitment interviews.
• Offer Rollout: If all looks well, we will pop a bottle of champagne.

❤️ Well Being, compensation and how we behave when no one is watching?

We care about your well-being. Along with excellent health insurance, we offer flexibility to work how you want to. We push for physical well-being and in addition to internal health sessions, you get a complimentary annual gym membership.

We assign dedicated work hours exclusively to learning & development initiatives. We respect your weekends and in terms of work hours, we believe in deliverables over anything else. We regularly host team-building sessions, off-sites and encourage discussions around mental well-being and physical well-being over everything else. Most importantly, when our chips are down, we behave the way a family would.

We admire talent and believe in rewarding people for their input. We understand that compensation is an important factor. Our compensation will be respectful to your situation, and the whole process will be transparent from the very minute we speak to you.

Most of us have grown up in a meritocratic culture where actions speak louder. We grew up saying yes to a lot of things outside of our comfort zone and we want to maintain the same without any compromise. When actions speak, we love to celebrate and amplify bold moves. We don’t have answers to a lot of questions and when we falter, we will acknowledge our missteps. There are no closed doors in the way we work. At the end of the day, we are human beings and we will ensure that you can proudly call Crunchit your home.

🍰 What gives you brownie points?

You demonstrate learnability. The founders have spent their years building things mostly independently and at times relying on the collective hive mind of peers. If you are willing to learn and dare to say yes to things that lie out of your comfort zone, you’ll love the growth and transformation.

🏡 Where will you work from?

We are operating out of Central Indiranagar, Bangalore. We are firm believers in "when we sit together on a table, we move mountains". So you will be required to come to our office [WFO], which we have designed with a lot of love and affection :)

Experience: 6+ years

Location: Pune

Lead/support implementation of core cloud components and document critical design and configuration details to support enterprise cloud initiatives. The Cloud Infrastructure Lead will be primarily responsible for utilizing technical skills to coordinate enhancements and deployment efforts and to provide insight and recommendations for implementing client solutions. Leads will work closely with Customer, Cloud Architect, other Cloud teams and other functions.

Job Requirements:

• Experience in Cloud Foundation setup from the hierarchy of Organization to individual services
• Experience in Cloud Virtual Network, VPN Gateways, Tunneling, Cloud Load Balancing, Cloud Interconnect, Cloud DNS
• Experience working with scalable networking technologies such as Load Balancers/Firewalls and web standards (REST APIs, web security mechanisms)
• Experience working with Identity and access management (MFA, SSO, AD Connect, App Registrations, Service Principals)
• Familiarity with standard IT security practices such as encryption, certificates and key management.
• Experience in Deploying and maintaining Applications on Kubernetes
• Must have worked on one or more configuration tools such an Terraform, Ansible, PowerShell DSC
• Experience on Cloud Storage services including MS SQL DB, Tables, Files etc
• Experience on Cloud Monitoring and Alerts mechanism
• Well versed with Governance and Cloud best practices for Security and Cost optimization 
• Experience in one or more of the following: Shell scripting, PowerShell, Python or Ruby. 
• Experience with Unix/Linux operating systems internals and administration (e.g., filesystems, system calls) or networking (e.g., TCP/IP, routing, network topologies and hardware, SDN)
• Should have strong knowledge of Cloud billing and understand costing of different cloud services 
• Prior professional experience in IT Strategy, IT Business Management, Cloud & Infrastructure, or Systems Engineering

Preferred 

• Compute: Infrastructure, Platform Sizing, Consolidation, Tiered and Virtualized Storage, Automated Provisioning, Rationalization, Infrastructure Cost Reduction, Thin Provisioning
• Experience with Operating systems and Software
• Sound background with Networking and Security 
• Experience with Open Source: Sizing and Performance Analyses, Selection and Implementation, Platform Design and Selection
• Experience with Infrastructure-Based Processes: Monitoring, Capacity Planning, Facilities Management, Performance Tuning, Asset Management, Disaster Recovery, Data Center support

About Us!

A global Leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.

We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.

Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.

We have our own products!

Eagle – Data warehouse Assessment & Migration Planning Product

Raven – Automated Workload Conversion Product

Pelican - Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.

Why join us!

Datametica is a place to innovate, bring new ideas to live and learn new things. We believe in building a culture of innovation, growth and belonging. Our people and their dedication over these years are the key factors in achieving our success.

Benefits we Provide!

Working with Highly Technical and Passionate, mission-driven people

Subsidized Meals & Snacks

Flexible Schedule

Approachable leadership

Access to various learning tools and programs

Pet Friendly

Certification Reimbursement Policy

Check out more about us on our website below!

www.datametica.com