
- 2+ years of experience in customer support, preferably within the cryptocurrency or fintech industry.
- Strong communication skills (both verbal and written) with a customer-first approach.
- Ability to troubleshoot and resolve issues efficiently and professionally.
- Proficiency in using support software, CRM tools, and ticketing systems.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work in rotational night shifts as required.

About KoinBX
About
KoinBX is India's most trusted and fastest-growing crypto exchange, dedicated to providing a secure, compliant, and user-friendly platform for crypto enthusiasts and traders across India. As the most trusted and fastest-growing crypto exchange, KoinBX is your gateway to the future of finance, with a user-centric approach, advanced security measures, and an extensive array of cryptos. Our vision is to be the cornerstone of a future where every individual, regardless of background, discovers and harnesses the boundless opportunities of digital assets. KoinBX opens the doors to a future where digital assets play a transformative role in shaping the financial landscape. Our mission is to empower traders by offering a secure and trusted crypto trading platform that is easily accessible to all. We promise to be the gateway ushering in a future of limitless financial possibilities in the realm of digital assets. We provide advanced tools and confidence to navigate the Indian crypto market. We are proud to be 100% compliant with Indian regulations, safeguarding users' funds through robust security measures, including advanced encryption techniques and multi-factor authentication. With over 120 listed cryptos and 150+ active trading pairs, including cryptos like Bitcoin, Ethereum, and Ripple, we provide a comprehensive platform with an intuitive interface, real-time portfolio tracking, and timely price alerts for informed trading decisions. At KoinBX, we offer a wide suite of features designed to meet the diverse needs of both beginner and experienced traders. From instant KYC authentication to low trading fees and high liquidity, our platform is equipped with everything you need to trade cryptos. Join the 5 million+ strong crypto community on KoinBX and begin your crypto journey today. Whether you're a seasoned trader or just getting started, KoinBX is your trusted partner for all your cryptocurrency trading needs.
Candid answers by the company
KoinBX is your gateway to the future of finance, with a user-centric approach, advanced security measures, and an extensive array of cryptos.
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Flora2000 was established in 1999 by Mr. Rehan Yar Khan (Founder & CEO) as an online floral & gift retailer and extended its delivery services across the globe. It is the leader and pioneer of the concept of flowers and gifts in over 190 countries worldwide. Flora2000 passionately strives to be the largest premium-gifting leader with flowers, gifts, cakes being the core verticals driven by people first approach and innovation in all spheres of business. We strive to give our customers a wow experience through continuous innovation of premium products and services by using world class technology and processes. From exquisite bouquets to gift baskets to flowering planters, you are sure to find the perfect expression of your message in our online floral boutique.
We have offices in Mumbai, Europe & UAE. Please visit Flora2000.com for more information |
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The Role |
We are looking for a PHP developer responsible for the development and maintenance of applications aimed at a vast number of diverse devices. The primary focus will be the development of PHP applications and their integration with back-end services. We expect the Developer will have a broad experience at Flora2000 and will play a unique role in the organization. · Write “clean”, well-designed code · Develop and deploy new features to facilitate related procedures and tools if necessary · Design and build advanced applications for the PHP platform · Identify and correct bottlenecks and fix bugs · Help maintain code quality, organization, and automatization · Ensure smooth operations of web processes and infrastructure · Work on bug fixing and improving application performance. · Contribute in all phases of the development lifecycle · Follow industry best practices Create regular and ad hoc reports. |
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Requirements: Attributes, Experience |
· 4 to 8 Yrs experience. · Proficient in PHP 7 & above, HTML5, JavaScript, JQuery Expert and AngularJS. · Experience with PHP MVC frameworks (Laravel, CodeIgniter, Zend, etc.). · Experience in SQL, MySQL, Oracle & MongoDB. · Experience with building restful JSON web services · Strong knowledge of Restful Apis · Knowledge of web technologies like Node.js or CorePHP. · Strive for processes, quality and timely delivery. · Good Exposure to versioning systems like git, stash. · Experience building web services – WSDL, SOAP, REST. · Detail-oriented, proactive and self-motivated. · Team player with ability to work effectively. |
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It all starts with an open culture and working environment with lots of transparency and freedom. Our bosses don’t sit in cabins, no one does. Our diaries are open so everyone can see what the other is doing… |
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Academics |
B.Tech / B.E. |
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Position Reports to |
Technology Head |
As an Engineering Manager, your role would involve architecting systems capable of serving as the brains of complex distributed products. In addition, you’d also closely Managing engineers on the team and contribute to team building.
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