Customer support Executive

Position Title: Sales Consultant – IT Solutions

Locations:

 Work From Office: Rajkot, Gujarat

 Remote: Available only for candidates based in Pune, Mumbai, or Delhi

 Company: Elluminati Inc. (https://www.elluminatiinc.com)

 Work Mode: On-site (Rajkot) or Remote (Pune, Mumbai, Delhi)

 About the Role

Elluminati Inc. is hiring an experienced and articulate Sales Consultant who specializes in technical or IT solution sales. This role focuses on consulting with prospective clients, understanding their challenges, and aligning those needs with Elluminati’s software development solutions. You'll work closely with international clients, provide tailored consultations, and close deals—no cold calling or scraping required.

We are open to:

 On-site candidates in Rajkot, Gujarat

 Remote professionals based in Pune, Mumbai, or Delhi

 Key Responsibilities

•  Engage with qualified leads to understand business goals and offer customized IT solutions.
•  Conduct client discovery calls, demos, and technical consultations.
•  Draft tailored proposals, solution scopes, and commercial terms in collaboration with internal teams.
•  Collaborate cross-functionally with product, engineering, and delivery teams for smooth client onboarding.
•  Maintain accurate records and forecasts in CRM systems.
•  Stay updated with industry trends and client verticals to identify new opportunities.

 Skills & Experience Requirements

 ✅ Must-Have Skills

•  3–5 years of experience in technical/IT sales, solution consulting, or custom software sales.
•  Deep understanding of software development services, SaaS, and digital transformation.
•  Fluent English communication skills (spoken and written) for international client interaction.
•  Track record of success in consultative sales with medium to large organizations.
•  Proficiency with CRM tools such as Zoho, HubSpot, or Salesforce.

 ➕ Nice-to-Have Skills

•  Experience working with international clients, especially from the US, UK, Gulf, or Latin America.
•  Familiarity with agile development practices, discovery phases, and technical pre-sales support.
•  Understanding of mobile app, enterprise software, or web platform solution selling.

 Why Join Elluminati Inc.?

At Elluminati Inc., we build cutting-edge IT solutions for businesses around the globe. As a Sales Consultant, you’ll serve as a trusted advisor to international clients, guiding them through the solution selection process and closing deals that bring measurable impact. Join a team that values growth, communication, and technical excellence—whether you work from Rajkot or remotely from Pune, Mumbai, or Delhi.

Roll : Technical Trainer

Skills Required: Html,Css,Bootstrap,Javascript,Reactjs,Nodejs,Expressjs,MongoDB

Exp: 2 - 5yrs in training.

• Candidate should have strong knowledge of Javascript and HTML5 Canvas
• Should have knowledge of HTML5 Canvas Drawing Pad
• Experience in HTML5 Canvas is a must
• Thorough semantics-level understanding of HTML5 Canvas
• Good understanding of JavaScript programming and DOM manipulation
• Understanding and deployment of Responsive Web Design
• Understanding of how web design/dev is related to web Performance

• Candidate should be available to join immediately

Job Title: Mid-Level Frontend Developer (React/TypeScript)

Job Description: We are looking for a Mid-Level Front End Developer with 2-3 years of experience in React and TypeScript to join our team. The ideal candidate should have a strong understanding of React and TypeScript, and be able to write high-quality, maintainable code. They should also be familiar with module CSS, have experience working with component libraries and state management frameworks, and have a passion for creating beautiful and intuitive user interfaces.

Responsibilities:

●      Develop high-quality, scalable, and maintainable code using React and TypeScript

●      Collaborate with cross-functional teams to design and implement new features

●      Participate in code reviews and contribute to code quality improvement initiatives

●      Use our in-house component library and Storybook to develop reusable components

●      Work with Recoil.js for state management and Context API for in-house libraries

●      Write clean, efficient, and well-documented code that follows best practices

●      Ensure code quality and maintainability through automated testing, linting, and code analysis

●      Stay up-to-date with the latest trends and technologies in front-end development

Requirements:

●      2-3 years of experience in developing front-end applications using React and TypeScript

●      Strong understanding of HTML, CSS, and JavaScript

●      Familiarity with module CSS and component libraries

●      Experience with state management frameworks like Recoil.js and Context API

●      Strong understanding of code quality and best practices

●      Excellent problem-solving and analytical skills

●      Good communication and teamwork skills

●      Bachelor’s degree in Computer Science or a related field is preferred

Job Description

• Be a champion for technical solutions on the Microsoft platform with a keen understanding of Dynamics NAV/BC development practices, and a good knowledge of other development techniques. Should have done upgrades from previous versions and data migration from various legacy applications.
• Provide capability to develop sector-specific templates to enhance the out of the box Dynamics NAV/BC functionality, giving a unique selling point and also a resaleable asset.
• Work closely with the architecture team to design and develop our most complex customer needs, providing development only where these requirements cannot be met through configuration. Creating high quality and sustainable client solutions and project documentation.
• Meet and exceed customer expectations of business knowledge, skills and behavior. Identify business/project risk and mitigate or communicate as necessary.
• Participate in pre-sales activities as requested.
• Support practice development activities such as defining and configuring industry-specific templates.

Responsibilities:

• Be a champion for technical solutions on the Microsoft platform with a keen understanding of Dynamics NAV/BC development practices, and a good knowledge of other development techniques.
• Work closely with the architecture team to design and develop our most complex customer needs, providing development only where these requirements cannot be met through configuration.
• Provide capability to develop sector-specific templates to enhance the out of the box Dynamics NAV/BC functionality, giving a unique selling point and also a resaleable asset.
• Support practice development activities such as defining and configuring industry-specific templates.
• Participate in Pre-sales activities as and when required.

Technical Skills:

Primary Skills Required(Dynamics NAV/BC)

• Extensive experience with Dynamics NAV/BC up to the latest versions
• Broad Dynamics NAV/BC module understanding covering all core modules and additional add-on solutions
• Direct experience in consultancy and solution architecture within a Microsoft Gold Partner environment
• Track record of Dynamics NAV/BC implementation experience either as a team member or team leader.
• Knowledge of NAV/BC implementation and end to end implementation
• Experience with NAV/BC interfacing and integration. Experience in gathering technical requirement. upgrades and migration knowledge is important
• Beneficial to know Agile and Sure Step methodologies
• Experience in other technologies such as D365, SQL, Power BI, SSAS, SharePoint along with knowledge of Azure and .Net;
• Strong verbal and written communication skills, along with well-developed interpersonal skills and an ability to relate to clients and colleagues

Secondary Skills:

• Knowledge of SQL Server, MS Azure, Power BI, SSRS.(Required)
• Good to have someone with Auto domain expertise. Should have very good experience in client handling

Soft Skills Required:

Strong personal organization and time management skills

Yearly salary range: ₹4L - ₹8L + Bonus

All employees will receive a proportional yearly profit share based on their salary. In total, 10% of WhyDonate’s profits will be paid out to employees.

Job Description

We are looking for a full-time remote Back-end JavaScript Developer with 3+ years of experience.

You will be working on new features and maintenance of the WhyDonate platform. Code quality and scalability are a must. Besides writing new code, you will be fixing bugs and monitoring any new errors that come in. You will be working in a fully remote team of 10+ people.

WhyDonate is a product-based company that has been live since 2013. WhyDonate is a fundraising platform that helps charities and individuals to collect donations online. 

Hiring Process

1. Introduction interview
2. Technical interview
3. Test assessment

Must-haves

• 4+ years of Software development experience
• 3+ years of experience with JavaScript/TypeScript
• Experience with REST API's
• Good English language and communication skills

Nice to have

• Experience with back-end development (Node.js)
• Experience with DevOps and Cloud Hosting (Cloudflare, CI/CD)
• Experience with mobile development (React-Native)
• Worked on multiple publicly released web applications
• Knowledge of Elasticsearch
• Knowledge of Redis
• Knowledge of JavaScript testing frameworks

Responsibilities

• Feature development
• Monitoring and fixing bugs
• Uptime, performance and security
• Architecture
• Code quality

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19,
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

• Work with Product Managers and Business to understand business/product requirements and vision.
• Provide a clear architectural vision in line with business and product vision.
• Lead a team of architects, developers, and data engineers to provide platform services to other engineering teams.
• Provide architectural oversight to engineering teams across the organization.
• Hands on design and development of platform services and features owned by self - this is a hands-on coding role.
• Define guidelines for best practices covering design, unit testing, secure coding etc.
• Ensure quality by reviewing design, code, test plans, load test plans etc. as appropriate.
• Work closely with the QA and Support teams to track quality and proactively identify improvement opportunities.
• Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
• Grow technical skills in the team - identify skill gaps with plans to address them, participate in hiring, mentor other architects and engineers.
• Support other engineers in resolving complex technical issues as a go-to person.

• 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
• Extensive experience in developing extensible and scalable web applications with
  • Java, Spring Boot, Go
  • Web Services - REST, OAuth, OData
  • Database/Caching - MySQL, Cassandra, MongoDB, Memcached/Redis
  • Queue/Broker services - RabbitMQ/Kafka
  • Microservices architecture via Docker on AWS or Azure.
  • Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.

• Extensive experience with cloud based architectures and how to optimize design for cost.
• Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
• Experience with CI/CD processes and design for testability.
• Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
• Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
• Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
• Excellent verbal and written communication with stakeholders in a matrixed environment.
• Long term experience with at least one product from inception to completion and evolution of the product over multiple years.

• We are looking for an enthusiastic TeleCaller Representative to contribute in generating sales for our company.
• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• An effective telesales representative must be an excellent communicator and have superior people skills.
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

• The goal is to help the company grow by bringing in customers and developing business.