HR Manager

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

Job description

Company Description

RAWMART is a comprehensive solution provider and facilitator for Manufacturers (Sheetmetal & steels &Fabrication) and SMEs, focusing on the entire end-to-end manufacturing cycle. We specialize in smart and cost-effective raw material procurement, seamless supply chain management, manufacturing technology integration, quality control, and process efficiency to deliver superior cost and volumetric output. We aspire to develop similar ecosystems across various product verticals and SMEs throughout the country. Our mission is to partner with and develop SMEs nationwide while adhering to our core principles: Involve, Solve, and Evolve.

Role Description

This is a full-time on-site role for a Business Development Manager (Sheetmetal & fabrication) located in Pune. The Business Development Manager will be responsible for identifying and pursuing new business opportunities, developing long-term relationships with clients, and managing customer accounts. Daily tasks include researching market trends, attending industry events, negotiating contracts, and collaborating with internal teams to ensure customer satisfaction and business growth.

Qualifications

• Business Development and Sales skills (Sheetmetal & Fabrication)
• Experience in Market Research and Analysis
• Strong Negotiation and Contract Management skills
• Excellent Client Relationship Management skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience in the manufacturing industry is a plus
• Bachelor's degree in business administration, Marketing, or related field.

Candidate must be able to join immediately and must be very fluent in English must know the basics of HR and recruitment process in line.

Job profile details

Company Name : JNJ Technologies & Services

Job Timing : 10.00 AM – 7.00 PM

Job opening : HR Executive/Recruiter

Working Days : Monday to Saturday

Location : Remote

Qualification : Graduate/Diploma

Requirement : Laptop & Wi-Fi

Position : Full time

Experience : Any

Salary : 15,000 to 25,000 p/m

HR Roles & Responsibilities

To hire for all the open sales potions (BDMs, TLs, and BDAs)

Need to shortlist 8-10 candidates for final round of interview

To generate offer letters

To Achieve Retention targets

To provide quality candidate to the company

Designation - Business Development Associate

Mode - Work from office (On-site)

Experience - 6 months to 4 years

Qualification - Graduation, any degree having an technical edtech exp of selling certification programs

CTC : Between 4 - 7.3 LPA (Including Incentives)

Joining - Immediate Joiners/15 days

Location - HSR Layout

Shift - Day Shift

Interviews will be happening in a walk mode in office premises.

Note : To know more about the interview procedure, and book an appointment, kindly call to this number: (HR - Spoorthi)

Job Description

• Conversion of leads received through various marketing channels.
• Preparing short-term and long-term sales plan towards reaching the assigned goals.
• Proactively identifying cross-selling/up-selling opportunities with the existing customers.
• Identifying references through the existing customer base to increase the sales pipeline.
• Customer Relationship Management.

Roles & Responsibilities:

• Keeping oneself updated about the recent upgrades and projects of the company.
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• Responsible for calling potential customers, explaining our offers and fix meeting for sales team.
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• Responsible for calling customers & answering their queries related to the product/services.
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• Contact potential and existing customers to explain the product & services offered.
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• Keep records of calls & inquiries and note useful information.
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• Asking questions to the customer and understanding their real estate requirement.
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• Set appointments with prospective customers based on our associates’ schedules.

Responsibilities:

. Create exclusive distributors, super stockiest and business associates for the company.

.Guide them and coordinate them to achieve the target towards the entire growth of the company.

.Finding and developing new marketing ideas and improving sales.

. Observe all the stock reports, product orders, re-order etc.

Requirements:

.Bachelor's degree and experience in business, marketing or related field.

.Strong communication skills.

. Basic knowledge of Word, excel, and PowerPoint.

.Minimum age is 30 and the maximum is 60.

Roles & Responsibilities

• Acquire targeted business clients by actively optimizing pipelines and sourcing new leads by a daily cold call on the field until they are engaged.
• Maintain relationships with prospective, new & existing clients to add on new services and increase the business revenue.
• Achieve forecasted sales goals. 
• Manage the sales funnel and source leads and take daily follow-up with them for acquisition
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate product presentation and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert 
• Meet customer requirements (responsive, schedule conscious, etc) and maintain a relationship
• Provide forecasts, reports, marketing intelligence, and competitor information to build strategies & increase business revenues.
• Attend and represent the Company at local and national exhibitions and meetings.
• On-board customers and keep the communication alive to build high CSAT scores.
• Handle after-sales services & queries of the client.

Technical Skills: Good at analytics, Content Creation Strategies, Good at maintaining reports.

About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 

Job Description:  We are currently seeking a Social Media Expert with an extensive understanding of creating new content ideas, monitoring competitor tactics, and Creating New Strategies for social media that will work. You need to have the ability to train others.

Roles and Responsibilities:

•  One should be Excellent at analyzing the competitors 
•  Must have an innovative mind and should be responsible for creating Content 
•  Excellent knowledge in understanding the Analytics
•  He must Be good at creating New Strategies 

mandatory Skills:

• Excellent communication skills
•  Work Report Submissions
•  Team Player
•  Able to Handle Multitasking 
•  Should be Good at Training (Very Very Important) 
•  Good at Planning Strategies.

Responsibilities:

• Performing an end-to-end recruitment process of identifying the job vacancy, analysing the job requirements, sourcing apt candidates from various platforms, reviewing applications, screening, shortlisting and selecting the right candidate.
• Help develop and tailor company HR policies, educate the team, and continue to make Wherehouse great, progressive place to work.
• Act as a cultural ambassador and help drive agency events and culture initiatives.
• Foster positive employee relations and work to solve any employee issues that surface or are brought to your attention.

Requirements:

• HR Generalist with experience of 1-2 Year/s, preferably in a B2B SAAS Company.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Thorough knowledge of employment- related laws and regulations.
• Extensive knowledge of HR policies and systems.
• Ethical, respectful, and able to deal with confidential and sensitive matters.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Must have thorough industrial knowledge.
• Professional approach to time, costs and deadlines.