


- Own the product analytics of bidgely’s end user-facing products, measure and identify areas of improvement through data
- Liaise with Product Managers and Business Leaders to understand the product issues, priorities and hence support them through relevant product analytics
- Own the automation of product analytics through good SQL knowledge
- Develop early warning metrics for production and highlight issues and breakdowns for resolution
- Resolve client escalations and concerns regarding key business metrics
- Define and own execution
- Own the Energy Efficiency program designs, dashboard development, and monitoring of existing Energy efficiency program
- Deliver data-backed analysis and statistically proven solutions
- Research and implement best practices
- Mentor team of analysts
Qualifications and Education Requirements
- B.Tech from a premier institute with 5+ years analytics experience or Full-time MBA from a premier b-school with 3+ years of experience in analytics/business or product analytics
- Bachelor's degree in Business, Computer Science, Computer Information Systems, Engineering, Mathematics, or other business/analytical disciplines
Skills needed to excel
- Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause
analyses - Excellent understanding of retention, churn, and acquisition of user base
- Ability to employ statistics and anomaly detection techniques for data-driven
analytics - Ability to put yourself in the shoes of the end customer and understand what
“product excellence” means - Ability to rethink existing products and use analytics to identify new features and product improvements.
- Ability to rethink existing processes and design new processes for more effective analyses
- Strong SQL knowledge, working experience with Looker and Tableau a great plus
- Strong commitment to quality visible in the thoroughness of analysis and techniques employed
- Strong project management and leadership skills
- Excellent communication (oral and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams
- Ability to coach and mentor analysts on technical and analytical skills
- Good knowledge of statistics, basic machine learning, and AB Testing is
preferable - Experience as a Growth hacker and/or in Product analytics is a big plus

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- Accountable for entire presales related activity such as Requirements Capturing, Analysis, Proposals, Estimation, Project Timelines
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- Key Account Management for bigger revenue and becoming strategic partners
- Create effective strategies to target new markets after researching and analyzing competitor behavior, change in the market, etc.
- Work with the marketing team to increase engagement in target demographics
- Handle customer relations issues, enabling quick resolution and client satisfaction
- Managing and defining Outbound lead channels which includes data research on targeted companies, campaign management, and follow-up management.
- Attend networking events, community events, and hearings to generate leads
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Desired Skill
- Knowledge of legalities and compliances in staff augmentation in the IT industry
- Proven ability to influence cross-functional teams
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Job Description: We are looking for a talented and motivated Software Engineer with
expertise in both Windows and Linux operating systems and solid experience in Java
technologies. The ideal candidate should be proficient in data structures and algorithms, as
well as frameworks like Spring MVC, Spring Boot, and Hibernate. Hands-on experience
working with MySQL databases is also essential for this role.
Responsibilities:
● Design, develop, test, and maintain software applications using Java technologies.
● Implement robust solutions using Spring MVC, Spring Boot, and Hibernate frameworks.
● Develop and optimize database operations with MySQL.
● Analyze and solve complex problems by applying knowledge of data structures and
algorithms.
● Work with both Windows and Linux environments to develop and deploy solutions.
● Collaborate with cross-functional teams to deliver high-quality products on time.
● Ensure application security, performance, and scalability.
● Maintain thorough documentation of technical solutions and processes.
● Debug, troubleshoot, and upgrade legacy systems when required.
Requirements:
● Operating Systems: Expertise in Windows and Linux environments.
● Programming Languages & Technologies: Strong knowledge of Java (Core Java, Java 8+).
● Frameworks: Proficiency in Spring MVC, Spring Boot, and Hibernate.
● Algorithms and Data Structures: Good understanding and practical application of DSA
concepts.
● Databases: Experience with MySQL – writing queries, stored procedures, and performance
tuning.
● Version Control Systems: Experience with tools like Git.
● Deployment: Knowledge of CI/CD pipelines and tools such as Jenkins, Docker (optional)
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.
Requirements:
- Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
- Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
- Design, create and manage applications, and software integration/migration deployments.
- Implementation services are delivered within scope or manage any changes in project scope, plans.
- Identify potential issues and collaborate with leadership when needed, to develop contingency
- Working with other departments and personnel to ensure information on customer needs are communicated.
- Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
- Assist in Educational webinars, workshops, and more.
- Staying up to date with product features and releases.
- Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
- Updates customer journey playbooks.
- Demonstrate technical acumen to convert plans into workable solutions.
- Communicate a passion for customer success with a team player attitude.
- Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
- Conduct analysis of approved customer content and create a transition plan or migration plan.
- Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
- Responsible for driving consulting milestones and achieving the agreed-upon implementation
- schedule.
- Provide guidance to customers to address critical and/or outstanding issues impacting the
- successful Implementation.
- Actively lead the consulting engagement throughout the implementation.
- Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
- Handle basic support requests during the implementation phase.
- Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
- Always looking for ways to improve our onboarding delivery.
- Maintain product knowledge and consistent education.
- Cross-training with other success functions.
- Other duties may be assigned and/or modified as business needs change
Responsibilities:
- Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
- 2-3 years of experience using HighLevel or other similar vertical solutions.
- Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
- Strong understanding and proficiency in software solutions and professional service offerings.
- 2+ years of customer consulting work experience preferred.
- 2+ years of marketing experience is a plus!
- Strong verbal and written communication skills.
- IT technical skills and platform integrations.
- Experience in managing a diverse group and training each according to company standards.
- Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
- Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
- Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
- Strong analytical and organizational skills with superior attention to detail.
- Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
- Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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About the Role
Hey there! Are you a mastermind looking for your next big challenge? If so, we want you to join our team as our VP of Engineering! We're looking for someone who's driven, experienced, and ready to lead the charge for our tech products and solutions. As the VP, you will manage a team of developers, identify new technologies and implement them to drive business results.
But it's not all about tech - you'll also be working closely with our core team to make sure we're meeting the needs of the market. Basically, you'll be a jack-of-all-trades when it comes to our tech and make sure we're always ahead of the game. So, if you're ready to take your career to the next level and make a real impact, hit us up!
We can't wait to see what you bring to the table.
What You'll Do
• Lead the development team and ensure projects are completed smoothly and on schedule
• Stay ahead of the game by finding and using new technologies to boost the business
• Work hand in hand with the core team to figure out their needs and keep our products on point with the market trends
• Keep our products high-quality, scalable, and secure
Develop and maintain a detailed project plan to track progress and ensure that projects are completed on time and within budget
• Brainstorm and plan the company's tech strategy with the CTO and other important leaders
• Keep up to date with the latest tech trends and find new growth opportunities
• Give the development team technical guidance and be a mentor to them
What You'll Bring
• Bachelor's or Master's degree in Computer Science, Software Engineering or a related field
• A 8+ years of experience leading software development teams, with a track record of delivering complex products
• Technical know-how and experience with the latest software development tech
• Proven experience in identifying and implementing new technologies to drive business results
• Experience handling the challenges and taking advantage of the opportunities that come with working in a startup environment
• Ace leadership, communication, and teamwork skills
• Self-starter with loads of drive and a desire to make things happen
What we would also love to see
• Understand the mobile development landscape especially Android and iOS
• Hands-On experience with API based development

- As a lead engineer, you will be expected to execute and deliver large and complex projects end-to-end, with or without the involvement of other team members.
- Participate in code reviews, app architecture, and design discussions.
- Ensuring timely delivery of all product deliverables.
- Be the go-to person for the team for guidance and troubleshooting.
- Mentoring junior developers and set best practices for coding, reviews, etc.
- Ensuring performance and scalability in all new product features being developed.
You need to have:
- Overall of 5+ years expertise in writing HTML/CSS/JavaScript
- Experience in Angular and preferably React.js
- Expertise in database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries.
- Expertise in all common AWS cloud technologies, knowledge of CI/CD tools, and workflows.
competitive analysis
Be actively involved in SEO efforts (keyword, image optimization etc.)
Provide creative ideas for content marketing and update the website
Measure the performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
planning social media events
preparing social media content
writing blogs
handling social media accounts
- understanding of the front-end and back-end processes;
- ability to work with HTML / CSS;
- ability to work with databases;
- understanding of programming templates and architecture design guidelines;
- profiling and optimizing applications.
2. Grow our channel partner network and increasing engagement with existing network
3. Work on cold calling


Advanced degree in computer science, math, statistics or a related discipline ( Must have master degree )
Extensive data modeling and data architecture skills
Programming experience in Python, R
Background in machine learning frameworks such as TensorFlow or Keras
Knowledge of Hadoop or another distributed computing systems
Experience working in an Agile environment
Advanced math skills (Linear algebra
Discrete math
Differential equations (ODEs and numerical)
Theory of statistics 1
Numerical analysis 1 (numerical linear algebra) and 2 (quadrature)
Abstract algebra
Number theory
Real analysis
Complex analysis
Intermediate analysis (point set topology)) ( important )
Strong written and verbal communications
Hands on experience on NLP and NLG
Experience in advanced statistical techniques and concepts. ( GLM/regression, Random forest, boosting, trees, text mining ) and experience with application.

