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Job Title : Technical Content Writer

Experience : 1 - 2 years

Job Location : Madurai (On-site)

We are seeking an experienced candidate to support PhD scholars across all departments in high-quality academic paper writing.

Job Description:

• Strong skills in academic and technical writing, including experience in analysing the nature of the work.
• High level of accuracy and attention to detail in writing and editing.
• Good written and verbal communication skills.
• Ability to manage multiple projects and meet deadlines.
• Strong commitment to participation and excitement to recognize risk.
• Possess thorough knowledge of the education field and write the research materials according to client needs.
• Achieve and maintain relevant product knowledge.
• You will assist in creating high-quality academic content that aligns with our research initiatives and promotes our mission

Key Responsibilities:

• Conduct literature reviews and gather data from credible sources.
• Analyze research findings using statistical/analytical tools.
• Collaborate with researchers and faculty to refine methodologies.
• Write and edit academic/technical content (reports, papers, articles).
• Ensure accuracy, originality, and adherence to citation standards.
• Translate complex topics into clear, structured content.
• Maintain organized documentation and research databases.
• Deliver high-quality outputs within deadlines.
• Coordinate with editorial/research teams to meet project goals.

Roles & Responsibility:

• Collaborate effectively as a team player, quick learner, and proactive self-starter.
• Set clear goals, monitor team performance, and ensure timely delivery of quality research outputs.
• Conduct in-depth research on technology, innovation, and related fields.
• Review, edit, and refine content for clarity, coherence, and academic standards.
• Demonstrate expert-level English writing with strong technical and innovative content development skills.
• Maintain up-to-date knowledge of research activities and emerging trends.
• Coordinate with project managers to allocate resources, prioritize tasks, and meet deadlines.
• Exhibit strong verbal and written communication, technical writing, and editing skills.

Qualifications & Skills:

• Any Bachelor’s or Master’s degree
• Strong analytical and critical thinking.
• Academic writing and documentation skills.
• Familiarity with research tools (SPSS, Python, R, Excel, etc.).
• Knowledge of referencing styles and academic standards.
• Attention to detail and ability to work with complex data.

Why Join Us?

• Opportunity to work on diverse academic and technical projects.
• Growth-oriented work environment.
• Competitive pay and rewards based on performance.
• Opportunities for professional development and advancement.
• A workplace that encourages teamwork and inclusion

Role & Responsibilities:

• Proven working experience in mobile app development using React Native.
• Extensive experience in native mobile development for both Android and iOS platforms.
• Solid understanding of JavaScript and its core principles including ES6+ syntax.
• Proficiency with React and its ecosystem.
• Experiencing in building pixel-perfect, buttery smooth UIs across both mobile platforms.
• Proficiency and expertise with consuming RESTful APIs and asynchronous programming and knowledge of offline storage.
• Knowledge in creating and publishing APK file to both play store and app store.
• Knowledge of modern authorization mechanisms, such as JSON Web Token and authentication flows like OAuth. 
• Knowledge of mobile app development lifecycle and best practices.
• Experience with code versioning tools such as Git.
• Excellent problem-solving and debugging skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

If interested kindly share your updated resume on 82008 31681

Operations Executive – Roles and Responsibilities

Objective:

To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.

🔧 Core Responsibilities

1. Training Session Coordination

Responsibilities:

• Coordinate and execute training sessions as per schedules.
• Ensure trainers and learners have all necessary information and access.
• Prepare training kits, tools, and digital resources.

Key Tasks:

• Send session invites and joining links (Zoom/MS Teams).
• Share pre-training materials with participants.
• Monitor live sessions and assist with technical support if needed.

2. Trainer & Client Communication

Responsibilities:

• Act as a liaison between trainers, learners, and internal teams.
• Ensure smooth communication before, during, and after training sessions.
• Address basic queries and escalate issues where needed.

Key Tasks:

• Confirm trainer availability and session readiness.
• Communicate session changes, delays, or cancellations.
• Collect trainer session feedback and pass it to QA or management.

3. Data Entry & Reporting

Responsibilities:

• Maintain accurate records of sessions, trainers, attendance, and client feedback.
• Assist in preparing performance, delivery, and utilization reports.
• Ensure real-time updates to CRM, LMS, and other internal tools.

Key Tasks:

• Update trackers (Google Sheets/Excel) after each session.
• Log trainer invoices, session feedback, and issue tickets.
• Support weekly and monthly reporting tasks.

4. Operational Support Activities

Responsibilities:

• Support the broader operations team with document prep, session audits, and internal coordination.
• Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
• Coordinate across teams (sales, finance, sourcing) to close operational loops.

Key Tasks:

• Help prepare certificates of completion for learners.
• Follow up on trainer documents for finance team (for payout processing).
• Update session timelines or calendars as per changes.

5. Quality & Compliance Assistance

Responsibilities:

• Ensure sessions meet delivery quality benchmarks.
• Follow checklists and SOPs for session execution.
• Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).

Key Tasks:

• Track feedback scores and session satisfaction ratings.
• Help review recordings or reports for quality assurance teams.
• Flag non-compliance issues to senior operations members.

🧠 Required Skills:

• Strong communication & interpersonal skills
• Basic knowledge of CRM/LMS tools and Google Workspace
• Attention to detail and time management
• Team-player with multitasking ability
• Willingness to work flexible hours across global time zones

Min 3 yrs of working in Android

Min 2 yrs of working in iOS

Min 6 months working in React Native

Min 1 yr of team handling experience

Development

Strong in data structures and algorithms

Strong problem solving and analytical abilities

Hands-on with SOLID design principles

Should have developed and delivered successful mobile app projects

Experience in -

Consumer facing apps

Analytics SDKs integrations

Marketing SDKs integrations

Performance optimisation

SQL databases

Building production grade mobile applications

Experience in working in Agile/Scrum projects and fast paced environments

Preference for candidates with :

Payments/financial systems background

Personality

Result oriented

Initiative taker. Not expecting spoon feed.

Team player - looking beyond personal KRAs and helping the team succeed

3H - Humble, Honest and Hard-worker

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

The Mobile Application Developer will be the primary resource responsible for Envoy’s mobile offering.  They will develop improvements using Ionic, as well as manage deployment to the appropriate app stores.

Key Responsibilities:

• Develop solutions in Ionic with focus on building scalable, maintainable and secure code, while providing an intuitive, modern user experience
• Actively collaborate with business, production support, and other software engineers
• Maintain the mobile apps status and manage deployments to Google’s and Apple’s app stores
• Keep up to date and champion the latest mobile technology and methodologies

Position Requirements:

• At least 7 years of experience with mobile development OR a modern web platform such as Angular, React or Vue.js
• At least 2 years of experience and demonstrated expert knowledge of Ionic.
• Experience with maintaining and deploying mobile applications to Google’s and Apple’s app stores
• Ability to “own” a project and be a strong contributor without constant management.
• Strong written, verbal and presentation skills

Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.