QA Lead Testing

Pre-production:

Prepare the ideal work place layout and ensure

adherence to the standardised methods and layouts

Take up discrepancies in the sewing operations

with respective design team / Customer for

resolution.

Identify potential over consumption of accessories

and estimate the same.

Arrive at the Standard Minute Value (SMV) from

first principles using GSD software

Line Balancing

Coordinate with the head supervisor and allocate

SMOs/machines appropriately to various

operations, maintain optimum WIP flow between

operations, as well as clear bottlenecks.

Loading Plan

Give feedback on the loading plan to Shift

Managers and concerned people in planning, as

well as maintain efficiency in the assigned lines as

per plan, so as to maintain the overall factory

efficiency as per plan

Style Overlap

Plan and schedule style overlaps in coordination

with Group leaders, as well as allocate work

effectively, so as to have a minimal drop in

efficiency during style changes.

Prepare the Work Distribution Plan & the Work

Flow Charts, as well as plan the machine set-up

along with the Group, so as to achieve the required

through put time.

Pilot Study for new styles

Conduct pilot studies to identify and document

variations against the Article Description, so as to

minimise bottlenecks during bulk production.

Submit the First Commission Report, identifying

the process bottlenecks (critical operations, sewing

methods, work aids), so as to minimise the

This document is the property of MAS Holdings (Pvt) Ltd and the information contained herein is confidential. Persons receiving this document

are responsible to maintain confidentiality except when absolutely necessary and should be consistent with intended use.

occurrence of related issues during bulk production.

Training and development

Operator Improvement

Observe, improve and monitor the sewing method

of the operators according to the AD, ensure that

they follow the correct method and improve their

performance, as well as suggest new work aids, so

as to improve overall efficiency of the production

floor.

Multi-skilling

Identify operators and train them in coordination

with the Group leaders on various operations

(Multi-Skilling), so as to facilitate line balancing.

Facilitate the pilot-run for new styles, prepare

machine layouts, feeding plans & Standard Work

Sheet (STW), avoid wastage before the completion

of 50 pieces, participate in change-over meetings

and inform the persons concerned

Ensure all style analyses are carried out, verify and

obtain all relevant information on the styles

including operation sequence, methods, standard

minute values (SMV), machine / attachment

requirements

Review the following reports and forward to

relevant personnel to facilitate production:

Daily efficiency report

Hourly production file

Machine requirement reports

Daily Production Start Date (PSD) report

Reports

Prepare various reports viz. Work Distribution

Plan, Pilot Study Report, Work Flow Charts,

Monthly Operational Performance Report etc. to

facilitate decision making.

Perform additional duties commensurate with the

current role, as and when requested by management

What You will do

• Website and software application designing, building, or maintaining.
• Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.
• Conferring with teams to resolve conflicts, prioritise needs, develop content criteria, or choose solutions.
• Directing or performing Website updates.
• Developing or validating test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
• Editing, writing, or designing Website content, and directing team members who produce content.
• Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups.
• Back up files from Web sites to local directories for recovery.
• Identifying problems uncovered by customer feedback and testing, and correcting or referring problems to appropriate personnel for correction.
• Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems.
• Determining user needs by analyzing technical requirements.

What you will need

• 5-7 Years of Experience 
• Bachelor's degree in Web development or related field, or relevant experience.
• Solid knowledge and experience in programming applications.
• Skills Knowledge React JS & Next JS
• Proficient in JavaScript, HTML,CSS.
• Proficient in Routing, Api Management & Security.
• Dedicated team player.
• Ability to thrive in a fast-paced environment.
• Solid ability in both written and verbal communication.
• Knowledge of programming language and technical terminology.
• Able to develop ideas and processes and clearly express them.
• High degree of independent judgement.
• Able to solve complex problems

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

What you need to have:

Role: AUTOSAR
Location: Hyderabad, IN
Fulltime

6 to 8 + Years’ experience

Skills Needs

Must Have

• Experience in AUTOSAR (OS, COM, DCM, Mem & BswM)
• Hands on experience in working with any one of the commercial AUTOSAT stack (EB/Vector/Mentor Graphics/KPIT stack)
• Hands on experience in working with compiler settings, linker optimizations etc.
• Hands on experience with any one of the design tools (EA/Rhapsody)
• Hands on experience in working with requirement management tools, configuration management tools
• Strong debugging skills
• Should be proficient in using Trace32 debugger & writing scripts
• Proficient in understanding arxml files and component integration

• Experience/knowledge on OS, Multicore systems, RTE & Automotive ethernet protocol modules.
• Experience/knowledge on UML is an added advantage
• ADAS domain knowledge
• Should be able to provide estimations for a work package and work with SW PM in preparing the project plan
• Knowledge on ASPICE for SWE areas

Job R&R

Roles:

• Provide overall SW Arch to team
• Consider Consistency and reusability.
• Assignment of ASIL to system elements.

Responsibilities:

• Decompose into software functional components.
• Analyze the critical path based on special requirement of certain categories (e.g. Safety, Security).
• Define software component budgets for MCU resource (Runtime, RAM/ROM)
• CPU Loading and calibration strategy.
• Model the dynamic behavior
• State Mechanism and time diagrams for operational mode.
• Describe components and Interfaces.
• Evaluate the design decisions and document their justifications for future maintenance.
• Internal and external interfaces (physical, Functional and Contents) with reference to its specification in required database.

About us 

GRG India is a leading provider of end-to-end loyalty management services in India. We help large and mid-size companies acquire, engage, retain and influence their customers, employees and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. 

Following are examples of what we do: 

• Design a mechanic loyalty program for a large auto ancillary company, wherein the mechanic gets incentivized every time he influences the vehicle owner to buy original OEM spare parts 
• Send promotional offers to customers of large banks to make them use specific banking channels (e.g. Net Banking, Mobile App etc.) or products (e.g. Remittance, Loans etc.) 
• Acquire and grow the customer base of a large MNC agro chemical company by using farmer referral programs and instant gratification rewards.
• Engage HNI customers of a large real estate company with high-end exclusive benefits, privileges, and rewards 
• Assist one of India’s top credit card issuing company to reduce employee attrition and increase sales across multiple sourcing channels 

With a reputation that’s been built over a decade of providing successful loyalty management solutions, we’re now embarking upon a journey of creating highly modular, scalable, and mostly standardized products.  

We have recently launched a SasS product  Lets Buzzz, an employee engagement platform that helps drive performance and innovation at the workplace. It is a comprehensive product designed to empower business. from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.  

If making a difference to the working culture across companies sounds exciting, then this is the job for you. 

We expect you  to play a critical role in developing the sales strategy. You will be responsible for all Sales Activity, more specifically, identifying, developing and closing new opportunities. In addition to having a successful track record in business acquisition working with middle and senior level management, you will also demonstrate a proactive approach to building new relationships. Essential that you are a focused performer who is in the habit of beating Sales targets.

Reports to 

AVP - Product Sales  

3 best things about the job 

1. Work in a rapidly evolving industry where scalable tech products have a huge impact 
2. Have complete ownership of product sales  
3. Potential for the role to evolve into a business leadership role 

Measures of success 

• Building and implementing a successful Sales Strategy. 
• Healthy pipeline of clients and prospective business opportunities. 
• Over achieving sales targets assigned. 
• Win long term business deals. 

Responsibilities of the role 

• To constantly keep oneself updated with key trends in the market.  
• Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue. Networking within assigned client organizations to understand organizational structures and prospective business needs and sale opportunities. 
• Devise strategies and execute tactics to pitch and secure new business.  

• Liaise with the rest of the team on a day to day basis to obtain all new sales leads and proactiveness in putting forward suggested actions to achieve sales targets 
• Responsible for reporting as per business requirements. Assessing assigned client contractual situations to ensure the best possible agreement structure is in place to lock in clients 

What you will need  

• You are self-motivated and have high levels of energy about what you do and the products you are presenting.  
• A great balance of business and commercial acumen along with understanding of technology and SaaS products 
• A strong bias for using relevant analytical tools and taking data-driven decisions 
• Ability to work with multiple internal and external stakeholders 
• Excellent verbal and written communication skills. 

• Collaborate with Product Managers, CTOs & Engineering Managers to plan a Technical Roadmap aligned with the company’s product vision.
• Collaborate with Tech leads, CTO, Engineering Managers to execute the technical roadmap using Agile methodologies for product development.
• Break down the technical roadmaps into epics & user stories for smooth execution. Facilitate the creation and maintenance of proper product documentation.
• Work with development leads so that product requirements & estimates are well-understood.
• Collaborate with product teams to jot down the technical implementation requirements & engineering aspects of user stories & PRDs.
• Conduct meetings with customer support, marketing & product teams to maintain a roadmap for the internal team’s technical requirements

Payments & Finance

• With the help of engineering teams, build secure & robust payment infrastructures & systems.
• Help the product & tech teams build useful payment experiences, lay down the foundation for introducing lending & other financial services on the platform. Be an expert on multiple payment mechanisms & institutions governing the payment flows in the country.
• Research about the technical feasibility & implementation of Escrow Use-cases.
• Be updated with the latest Payments & finance technologies and service providers. Act as a “Subject Matter Expert” on all things Payments & Finance for our Tech & Product teams. Monitoring & Analytics
• Understand and analyze the flow of payments on the platform, build dashboards to track Payments Conversion Rate & Payments Success Rate. Run A/B tests and experiments to improve PCR & PSR.
• Use database queries to analyze performance indicators, evaluate experiments, evaluate sprint reports & success, etc.
• Setup dashboards & systems to track crashes, errors, exceptions, and bugs on production. Formulate processes and workflows to reduce the same.

Qualifications: Experience

• Prior experience of working in/with Payments & Fintech industry, Payment Gateways, Nodal/Escrow Accounts, and Lending is a must.
• Bachelor’s degree in computer science or equivalent.
• 4+ years of experience in software architecture, design, development, and technical product management.

Technical Skills

• Working knowledge on public clouds such as AWS, GCP, Azure.
• Past experience with hands-on engineering, product, or QA is a strong bonus.
• Working knowledge with monitoring tools like New Relic, Sentry, Cloudwatch
• Very good knowledge of SQL/NoSQL is a must
• Should be familiar with Application App Release cycle
• Proficient in Internet standards & technologies including REST
• Experience with DevOps, CI/CD, Automation, etc.
• Robust and evolving knowledge of current web & mobile app technologies.

Soft Skills

• Ability to prioritize and manage multiple milestones and projects efficiently.
• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
• Detail-oriented, advanced problem-solving skills with a customer-centric approach.

Job Description- Content Operations Manager

Job Summary

We are looking for a qualified Content Operations Manager to join our team. You will be responsible for auditing, editing & creating contents for our Application. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices.

Our ideal candidate is an experienced professional with demonstrable creative writing skills. Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience.

Job Role & Responsibilities:
- Review push notifications for Indian users and optimize for higher click rate and user engagement.
- Review the user report content and set category for sensitive contents.
- Work closely with the VidMate team members by offering information of local culture and     mobile Internet industry. Assist in activity planning and content management.

Job Requirement:

• Good English communication skills.
• Qualification: Graduate/ Post Graduate Degree (Prefer Graduate from Mass Media and Communication/Journalism).
• Working experience in mobile Internet industry would be a plus.
• Collaborative team player in a cross-cultural working style. Practice a high degree of self-motivation to complete assignments.

Job Type: Full-time

Job Location: Pune.