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Key Account Manager ( WFO )
Key Account Manager ( WFO )
LogIQ Labs Pvt.Ltd.'s logo

Key Account Manager ( WFO )

HR eShipz's profile picture
Posted by HR eShipz
2 - 4 yrs
₹3L - ₹8L / yr
Bengaluru (Bangalore)
Skills
KAM
Key account management
Customer Relationship Management (CRM)

Role Overview:


We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.


Key Responsibilities:


  • Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
  • Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
  • Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
  • Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
  • Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
  • Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.



Required Skills & Qualifications :


  • Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
  • Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
  • Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
  • Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
  • Adaptability: Ability to pivot strategies in a fast-paced, digital-first market


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About LogIQ Labs Pvt.Ltd.

Founded :
2019
Type :
Services
Size :
20-100
Stage :
Raised funding

About

]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.


Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.


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Shubham Vishwakarma

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