Software Automation Testing- Preferred Immediate Joiners

Job description

Job Title: AI-Driven Data Science Automation Intern – Machine Learning Research Specialist

Location: Remote (Global)

Compensation: $50 USD per month

Company: Meta2 Labs

www.meta2labs.com

About Meta2 Labs:

Meta2 Labs is a next-gen innovation studio building products, platforms, and experiences at the convergence of AI, Web3, and immersive technologies. We are a lean, mission-driven collective of creators, engineers, designers, and futurists working to shape the internet of tomorrow. We believe the next wave of value will come from decentralized, intelligent, and user-owned digital ecosystems—and we’re building toward that vision.

As we scale our roadmap and ecosystem, we're looking for a driven, aligned, and entrepreneurial AI-Driven Data Science Automation Intern – Machine Learning Research Specialist to join us on this journey.

The Opportunity:

We’re seeking a part-time AI-Driven Data Science Automation Intern – Machine Learning Research Specialist to join Meta2 Labs at a critical early stage. This is a high-impact role designed for someone who shares our vision and wants to actively shape the future of tech. You’ll be an equal voice at the table and help drive the direction of our ventures, partnerships, and product strategies.

Responsibilities:

• Collaborate on the vision, strategy, and execution across Meta2 Labs' portfolio and initiatives.
• Drive innovation in areas such as AI applications, Web3 infrastructure, and experiential product design.
• Contribute to go-to-market strategies, business development, and partnership opportunities.
• Help shape company culture, structure, and team expansion.
• Be a thought partner and problem-solver in all key strategic discussions.
• Lead or support verticals based on your domain expertise (e.g., product, technology, growth, design, etc.).
• Act as a representative and evangelist for Meta2 Labs in public or partner-facing contexts.

Ideal Profile:

• Passion for emerging technologies (AI, Web3, XR, etc.).
• Comfortable operating in ambiguity and working lean.
• Strong strategic thinking, communication, and collaboration skills.
• Open to wearing multiple hats and learning as you build.
• Driven by purpose and eager to gain experience in a cutting-edge tech environment.

Commitment:

• Flexible, part-time involvement.
• Remote-first and async-friendly culture.

Why Join Meta2 Labs:

• Join a purpose-led studio at the frontier of tech innovation.
• Help build impactful ventures with real-world value and long-term potential.
• Shape your own role, focus, and future within a decentralized, founder-friendly structure.
• Be part of a collaborative, intellectually curious, and builder-centric culture.

Job Types: Part-time, Internship

Pay: $50 USD per month

Work Location: Remote

Job Types: Full-time, Part-time, Internship

Contract length: 3 months

Pay: Up to ₹5,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Work from home

Work Location: Remote

Must have skills:

1. GCP - GCS, PubSub, Dataflow or DataProc, Bigquery, Airflow/Composer, Python(preferred)/Java

2. ETL on GCP Cloud - Build pipelines (Python/Java) + Scripting, Best Practices, Challenges

3. Knowledge of Batch and Streaming data ingestion, build End to Data pipelines on GCP

4. Knowledge of Databases (SQL, NoSQL), On-Premise and On-Cloud, SQL vs No SQL, Types of No-SQL DB (At least 2 databases)

5. Data Warehouse concepts - Beginner to Intermediate level

Role & Responsibilities:

● Work with business users and other stakeholders to understand business processes.

● Ability to design and implement Dimensional and Fact tables

● Identify and implement data transformation/cleansing requirements

● Develop a highly scalable, reliable, and high-performance data processing pipeline to extract, transform and load data

from various systems to the Enterprise Data Warehouse

● Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical

data definitions

● Design, develop and maintain ETL workflows and mappings using the appropriate data load technique

● Provide research, high-level design, and estimates for data transformation and data integration from source

applications to end-user BI solutions.

● Provide production support of ETL processes to ensure timely completion and availability of data in the data

warehouse for reporting use.

● Analyze and resolve problems and provide technical assistance as necessary. Partner with the BI team to evaluate,

design, develop BI reports and dashboards according to functional specifications while maintaining data integrity and

data quality.

● Work collaboratively with key stakeholders to translate business information needs into well-defined data

requirements to implement the BI solutions.

● Leverage transactional information, data from ERP, CRM, HRIS applications to model, extract and transform into

reporting & analytics.

● Define and document the use of BI through user experience/use cases, prototypes, test, and deploy BI solutions.

● Develop and support data governance processes, analyze data to identify and articulate trends, patterns, outliers,

quality issues, and continuously validate reports, dashboards and suggest improvements.

● Train business end-users, IT analysts, and developers.

Role: .NET Developer

Exp: 5-7 Years

CTC: up to 15 LPA

Required Qualifications:

• 5+ years of professional software development experience.
• Post-secondary degree in computer science, software engineering or related discipline, or equivalent working experience.
• Development of distributed applications with Microsoft technologies: C# .NET/Core, SQL Server, Entity Framework.
• Deep expertise with microservices architectures and design patterns.
• Cloud Native AWS experience with services such as Lambda, SQS, RDS/Aurora, S3, Lex, and Polly.
• Mastery of both Windows and Linux environments and their use in the development and management of complex distributed systems architectures.
• Git source code repository and continuous integration tools.
• Proficient with debugging and profiling distributed systems.

Hiring for the position of Technical Manager responsible for Backend and infrastructure for mobile app and website.

Role

●        Talented Leader who will be responsible for Leading a group of talented technical individuals to build scalable, and secure products

●        Leads our Back-End and infrastructure

●        Drives architecture and the design of enterprise mobile/web/API solutions at scale

●        Work with Product, Testing and Infrastructure teams to understand product vision and requirements

●        Oversee the development and execution of development plans and report on execution

●        Work with Product and testing teams to understand product vision and requirements

●        Has deep exposure to all aspects of engineering, modern web, desktop & mobile application architectures, data modelling, high level design, low level design, non-functional technical requirements and visual design

Requirement

●        8+ years of experience in hard core development in predominantly product development companies

●        Strong troubleshooting, debugging and problem-solving skills

●        Proven track record of building scalable and reliable services on Cloud

●         Architecture & Design

●        Solid experience of designing end-to-end architecture and design of applications using one or more platforms for large-scale high-throughput solutions

●        Design and implement technical governance process as appropriate across the application development lifecycle

●        coding guidelines, quality standards, best practices, code acceptance criteria, automation

●        Experience in collaborating with the team in reviewing application architecture. - Node.js, Web Services REST, MySQL/MongoDB/NoSQL

Education: Engineering/MBA

What You’ll Do:

• Work closely with the core team to understand their needs and ensure that our products are meeting the needs of the market.
• Designing database structure that are easy to maintain, improves data consistency and are cost effective in terms of disk storage space
• Identify, prioritise and execute tasks in the software development life cycle
• Develop tools and applications by producing clean, efficient code
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Build efficient, testable, and reusable PHP modules

What You’ll Bring

• Bachelor's in Computer Science, Software Engineering or a related field.
• A 5+ years of experience in developing desktop and mobile web applications
• Strong knowledge of core PHP with experience of working with MVC framework such as CodeIgniter & Laravel
• Experience with object-oriented PHP programming
• Experience with third party API integration
• Experience in managing AWS services
• Previous experience creating scalable applications
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

• 5+ Years of experience in performance testing
• Must have proven experience in JMeter.
• Willing to join in a short notice period (20-25 days)
• Excellent proficiency in architecting and designing performance tests at an enterprise/application level on a variety of technical stacks based on the understanding of the architecture
• Excellent analytical skills and proficiency to dig down and pinpoint performance issues and recommend probable tuning solutions

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support