Tech Architect

Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills

• English communication skills - Oral, Telephonic and Written
• Pleasant and sweet temperament
• Systematic follow ups with customers
• 0-2 Yrs of experienced candidates can apply.

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

• Execute marketing plans (campaigns, live events such as webinars, 

seminars, networking events etc.) to help generate leads for the sales 

team 

• Build, scale, and optimize digital marketing channels including but not 

limited to SEO, SEM, Facebook, LinkedIn and more. 

• Experience in managing KPIs pertaining to (i)User Acquisition Volume 

(month on month growth) (ii)Customer Acquisition Cost (CAC) (iii)Channel Growth and Mix (iv)Traffic Conversion Rates (iv)Number of experiments 

executed on (velocity, quality, results) 

• Translate the marketing strategy into funnel-focused marketing programs 

to acquire, engage and retain customers 

• Test, analyze, and scale experiments to improve key metrics across 

channels (e.g., landing pages, ad copy, creative, etc.). 

• Design and execute complex, end-to-end marketing campaigns that 

deliver results measured in MQLs and SQLS 

• Create content and materials the showcase the value 100ms creates for 

customers 

• Develop a strategy that combines both technical and content elements, to 

drive ongoing improvements in SEO and organic search results. 

• Develop collaborative partnerships across the organization to identify, 

launch and refine demand generation strategies. 

• Measure, track, and optimize engagement from the top of the funnel 

throughout the customer journey to ensure marketing is accelerating sales efforts to close business. 

You have: 

• A growth-oriented marketer with 2 to 4 years of experience managing and 

executing marketing campaigns including creatives, email marketing, 

tracking, reporting, stakeholders coordination and performance review 

• Well versed with the latest digital techniques and tools and latest digital 

marketing trends 

• Experience in executing marketing campaigns including creatives, email 

marketing, tracking, reporting and stakeholder coordination 

• Experience in working with B2B Saas organizations in a growth-oriented 

marketing role would be highly preferred 

You'll be a great fit if you have: 

• Experience developing digital multi-channel campaigns 
• Solid understanding of LinkedIn, Facebook, Google ad platforms

• Experience using Google Analytics, Google Optimize or similar 

  • Comfortable using Google Sheets or similar for reporting, analytics 
  • Understands the campaign data growth metrics

Relevant Experience: 2-5 years

The position is responsible to carry out product design, tests and other related activities as allocated. Working as a member within the current hardware engineering team, who collectively execute all the necessary activities to design, improve and optimize customer projects and production - especially the reliability and robustness aspects.

Requirements:

1. Graduate in Electronic Engineering or equivalent Minimum 3-5 years working experience in a similar industry Self-driven individual with hands-on skills.
2. Experience of Embedded Electronic Digital, Analog, Power electronic design.
3. Familiarity with ECAD tools for schematic capture, simulation, component selection, PCB design.
4. Experience of design for EMI/EMC.
5. Create manufacturing deliverables for prototypes and production.
6. Application of Design for Manufacturability (DFM) and Design for Testability (DFT) techniques.
7. Experience of debugging and fault finding in new and existing designs.
8. Experience of failure analysis and design review.
9. Experience with tools like Cadence or ORCad.
10. Creation of RFQ package for EMS provider and qualification of offers.
11. Experience of project/task planning.
12. Knowledge of project management tools.
13. Well versed with usage of test equipment like Multimeter, Oscilloscope and maintenance of laboratory equipment.
14. Familiarity with EMI, EMC, Environmental, Mechanical standards and type tests.

About Snaptrude: Figma for Building Design

Snaptrude helps design teams build more efficient & sustainable buildings in 1/10th of the time. Snaptrude instantly generates real-world data around climate impact, budget, compliance, etc helping teams make better design decisions. All this while enabling collaboration between team members and customers to gather feedback in real-time. Backed by Accel Partners with a team of 16 people. We are used by over 4k users globally.

Website:http://snaptrude.com/" target="_blank">http://snaptrude.com/

Location: Remote

Position: Full Stack Engineer

Responsibilities

• Build modular, reusable components and features
• Own & implement modules in the product with a huge amount of autonomy
• Find and address front-end performance issues
• Collaborate with a small and nimble team of engineers

Required Qualifications

• 1+ years of software development work experience, preferably with exposure to front-end Javascript frameworks like ReactJs
• Very strong fundamentals in Javascript programming
• An added benefit if familiar with ExpressJS and/or Django frameworks
• Strong fundamentals in Algorithms & Data Structures
• You learn quickly, regardless of the languages and technologies used
• You have experience taking ownership and shipping entire features end-to-end
• A strong focus on user experience. You're someone who's passionate about building beautiful, modern UI/UX that people love.

Extremely proactive with the ability to thrive in an unstructured and entrepreneurial environment. We offer extremely flexible working policies and the opportunity to be a part of a rapidly growing startup team. Please get in touch!

• Overall Experience: 4-5 years.
• Relevant Experience: 2-3 years.
• Must have knowledge of web technologies: HTML5 CSS, JavaScript, React Native.
• Strong JavaScript fundamentals and ES6 knowledge, React Native / NodeJS, MVC, Design Patterns, REST APIs, Swagger, and AWSFamiliarity with state/data management libraries (Redux).
• Minimum 2 years relevant and real-time experience in React Native.
• Familiarity with code versioning tools such as Git, BitBucket Technology agnostic and confidence to switch technology stacks as per requirement.
• Understanding of programming in general, code optimization, and best practices for software development.
• Understanding of Continuous Integration, and deployment.
• Knowledge of general mobile landscape, architectures, trends, and emerging technologies.
• Experience in automated testing suites, like Jest/ Mocha/ Express, is a plus.
• Experience with Agile Development methodology.
• Familiar with App distribution Process for both iOS and Android.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Role 2-3 years of experience required.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Proficient in rendering components with Native APIs.
• Proficient in TypeScript, JavaScript, modern JavaScript, HTML.
• Proficient in one or more libraries (e. g. Redux, React Router, etc) for state managing and routing in addition to React.
• Proficient in using Git as a control system.

Are you a Finance enthusiast and can handle daily finance processes with ease? Here is a role where you will work with a trendy brand and grow with the brand.

Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

What you need to have:

Experience: 6 to 7 years

Annual CTC: Rupees 3,00,000 to 4,00,000