Sales Engineer

NNIIT is a leading Ed-tech company committed to revolutionizing education through innovative digital solutions. We strive to empower individuals in the K9 and K12 segments, providing them with tools and resources to excel in the digital age. We are currently seeking a passionate and experienced Business Development Associate to join our dynamic team.

Job Title: Human Resource Director

Salary Range: Up to 10 LPA + Incentives

Location: Hyderabad (On-site)

Overview: As the Human Resource Director for our innovative e-learning platform, you will play a vital role in managing and overseeing all aspects of human resources. Your responsibilities will include developing and executing HR strategies that align with our organizational goals, ensuring a productive, engaging, and inclusive work environment. You will lead a team of HR professionals and collaborate closely with department heads to support our mission of providing high-quality educational services globally.

Key Responsibilities:

• Strategic HR Leadership:

Develop and implement HR strategies and initiatives aligned with the overall business strategy.

Drive organizational development efforts to foster a culture of continuous improvement and innovation.

Lead the HR team in setting clear objectives that support the company's mission and vision.

• Talent Acquisition and Management:

Oversee the recruitment and hiring process to attract and retain top talent.

Develop effective strategies for talent retention, career development, and succession planning.

Implement performance management systems to enhance employee productivity and engagement.

• Employee Relations and Compliance:

Serve as a trusted advisor to management on HR-related issues and employee relations matters.

Ensure compliance with labor regulations and employment laws in all operational areas.

Foster a positive work environment through effective communication, conflict resolution, and fair policies.

• Training and Development:

Design and implement training programs that align with employee development needs and business goals.

Support continuous learning and skill development initiatives to enhance employee capabilities.

Evaluate training effectiveness and adjust programs as necessary to optimize outcomes.

• Compensation and Benefits:

Oversee compensation and benefits programs to ensure competitiveness and fairness.

Monitor industry trends and benchmarks to make informed decisions regarding compensation packages.

Manage budgeting and forecasting for HR operations, including payroll and benefits administration.

• HR Systems and Processes:

Implement and optimize HR systems and workflows to streamline operations and enhance efficiency.

Maintain accurate employee records and ensure data privacy and security standards are met.

Utilize HR analytics to drive data-driven decisions and measure HR effectiveness.

Qualifications:

• Proven experience as an HR Director or in a similar senior HR role within the e-learning or tech industry.
• Strong knowledge of HR practices and employment laws.
• Demonstrated leadership skills with the ability to build and manage high-performing teams.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Strategic mindset with the ability to translate business needs into HR initiatives.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
• HR certification (e.g., SHRM-SCP, SPHR) is a plus.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health benefits package.
• Opportunities for professional growth and development.

Join us in revolutionizing the e-learning industry by leading our HR efforts to support and empower our talented team. If you are passionate about education and HR leadership, we invite you to apply and make a meaningful impact with us.

 We look forward to hearing from you!

• Seniority Level
• Director
• Industry
• E-Learning ProvidersEducation Administration ProgramsHigher Education
• Employment Type
• Full-time
• Job Functions
• Human ResourcesAdministrativeManagement
• Skills
• 
  
• Budgeting & ForecastingHR AnalyticsSales ManagementCustomer Relationship Management (CRM)Training and Development (HR)Business RequirementsCommunicationNegotiationPayroll AdministrationEmp

Desired Candidate Profile For Embedded Developer Role

1. Proficient in C language
2. Proficient in Linux application development, TCP/IP protocol, multi-threaded programming, basic encryption algorithm,
3. familiar with Linux system commonly used API and commands, proficient in basic debugging means and methods.
4. Proficient in STM32 and other SCM development, skilled in using Keil and other integrated development environment,
5. proficient in serial port communication programming, Bluetooth, GPIO, SPI, EEPROM and other development, proficient in basic debugging means and methods.
6. Have basic hardware skills and knowledge, can draw PCB and read circuit diagrams, can use an oscilloscope and other tools for debugging.
7. Familiar with embedded system, free-RTOS, RT-Thread, etc.
8. Fluency in both spoken and written English.

Requirements:

• Good verbal and written communication skills and interpersonal skills required
• Software& Application learning abilities
• Any Graduation ( Technical will be preferred)
• Experience in a similar role or experience will be preferred
• Able to promptly answer & support related Phone calls, chats & Emails.
• Good knowledge of Microsoft excel and other tools

Roles & Responsibilities:

• Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
• To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
• Should be able to customers get to the root of their problems quickly.
• Following up with clients to ensure the problem is resolved
• Maintaining records of each phone call for future reference.
• Offering exceptional customer service and satisfaction.
• Ability to meet deadlines and prioritize tasks.
• Produce periodic reports of technical support operations to company management.
• Using remote desktop connections to provide immediate support.
• Raising tickets to the technical team as and when required to solve technical issues
• Properly escalate unresolved issues to appropriate internal teams like development and QA teams
• Creating support manuals for end uses for step by step guide for the features

7+ years of experience with Design, development & architecture.

• Experience in software development with minimum 3 plus years of architecture experience.
• Experience in Core JAVA 8
• Experience in Java J2EE, Microservices
• Experience in Java - Spring, Java - SpringBoot, GCP , Hibernate,JDBC
• Experience in Multi-threading, Performance and Scaling is a plus
• Have used the RDBMS and NoSQL databases like MySQL/Oracle, MongoDB, Cassandra, Neo4J Risk for production ready software’s
• Cloud Native application design experience is a plus
• CICD – Release Pipeline experience
• Experience in application of principles of Architecture Design
• Experience building large scale, high performance distributed systems
• Strong understanding of modern development techniques and processes such as Dev Ops /Cloud
• Promoter of Agile/Scrum, TDD and CI/CD best practices
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with Delivery managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

About the company

Qrata is hiring for a product based startup. Their product solves homework evaluation for teachers, leading to the elimination of marks/grades, and use AI to foster a more creative generation of children. Remarkable homework app that lets teachers assign objective & subjective homework by choosing from a question bank. It also gamifies homework for students.

Mobile Developer (Flutter)

This role is perfect for a highly-skilled engineer who wants to explore new technologies, push their skills to the limit, have creative freedom, and feel like they have significant ownership of major features.

Role and Responsibilities

• Translate and build the designs and wireframes into high quality UI code.
• Use of Model-View-Controller ( MVC) and Model-View-ViewModel-Controller

           (MVVM)

• Explore possible architectures for implementing new features.
• Resolve any problems existing in the system and suggest and add new features in the complete system.
• Follow the best practices while developing the app and also keeping everything structured and well documented.
• Ensure security guidelines are always followed while developing the app.
• Maintain software through product lifecycle including design, development, verification and bug fixes.

Required Skills

• 3+ years of mobile app development (with 1-2 years in Flutter)
• Experience in Android or iOS
• Experience with Mobile design patterns e.g MVVM, GoF etc.
• Experience in writing secure mobile applications
• Fluent in Git

• Experience interacting with REST based services
• Understanding of software development life cycle
• Strong knowledge of different architecture approaches
• Knowledge of Dart programming language

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.