SEO Executive

We are looking for a skilled PHP Full Stack Developer with 3-5 years of hands-on experience in web development. The ideal candidate will have expertise in PHP programming and a proven track record working with Magento, WordPress, and Laravel frameworks. As a PHP Full Stack Developer, you will be responsible for end-to-end development and maintenance of web applications.

Responsibilities:

Full Stack Development:

• Design, develop, and maintain scalable and high-performance web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Implement features across the entire application stack, from front-end to back-end.

Laravel Development:

• Build and maintain Laravel applications, ensuring scalability and performance.
• Implement custom functionalities and features in Laravel projects.
• Collaborate with the team to create robust and scalable Laravel-based solutions.

Shopify Development (Node.js):

• Develop and customize Shopify applications, themes, and plugins using Node.js.
• Build custom Shopify APIs and integrations to support business needs.

Database Management:

• Design and optimize database schemas.
• Perform database migrations, updates, and maintenance.

Integrations:

• Integrate third party applications, plugins.
• Use/ develop APIs and webhooks for integrations.

Code Quality and Standards:

• Write clean, well-documented, and efficient code.
• Follow coding standards and best practices for PHP development.
• Conduct code reviews and provide constructive feedback.

Troubleshooting and Debugging:

• Diagnose and resolve technical issues across various platforms.
• Collaborate with the support team to address client-reported problems.

Collaboration and Communication:

• Work closely with designers, project managers, and other developers to achieve project goals.
• Provide regular updates on project progress and actively participate in team meetings.

Qualifications:

• Bachelor's degree in Computer Science, IT, or a related field.
• 3-5 years of hands-on experience in PHP full stack development.
• Proficiency in Magento, WordPress, and Laravel frameworks.
• Strong knowledge of PHP, MySQL, HTML, CSS, JavaScript, REST API, Webhooks and related technologies.
• Experience with version control systems, such as Git.
• Understanding of web standards, performance optimization, and security best practices.
• Excellent problem-solving skills and attention to detail.
• Effective communication and collaboration skills.

If you meet the qualifications and are enthusiastic about contributing to cutting-edge web development projects, we encourage you to apply for this exciting opportunity.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for an experienced Backend Engineer to join our growing team of engineers to help build and maintain our products. You should have prior experience being responsible for building sufficiently complex features by yourself. 

Responsibilities:

• Implement product features by writing clean, robust, reusable code with tests
• Bring new ideas and best practices to improve the team and the codebase

Requirements:

• At least 3 years of relevant professional experience
• Sound knowledge of programming languages like Python
• Experience working with web application frameworks like Django
• Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Experience developing REST APIs and a good understanding of best practices around building APIs
• Good communication skills
• Passion to solve complex technical problems and troubleshoot the issue

We are looking for Full Stack Developer.

Experience - 2 to 5 years 

Location - Ahmedabad 

5 Days working 

Required Skills:

• Should have strong hands on experience in Node.js, React.js & Angular.js.
• Deep understanding of object - oriented JavaScript and design principles and standards, and has a solid programming background
• Experience handling different browser capabilities
• Hands - on experience in UI optimization best practice implementations
• Demonstrated ability to accurately estimate and scope development work
• Good analytical and problem - solving skills
• Communication skills are imperative both in written and in verbal form
• Excellent organizational and coordination skills