

• To manage the implementation of MES projects including managing the schedule,team coordination etc.
• Work with the teams to deliver system solutions for its customers and participate in the entire process.
• Facilitate customer workshops to discover and document customer requirements
• Lead customer design sessions to formulate and document customer solutions
• Be the SME for the development and deployment phases of the project
• Participate in the development of business test cases and solution testing.
• Provide onsite customer training.
Skills Expected:
• Excellent presentation and facilitation skills
• Able to work independently and efficiently to meet deadlines
• Able to multi-task multiple priorities in a fast-paced environment
• Self motivated, detail-oriented and excellent organizational and time management skills
• Team player with a ‘can-do’ positive attitude
• Fluent in English (both spoken and written) for communication, interpersonal, organizational,
and presentation skills
• Able to travel frequently
• Have a minimum of eight years of related

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Job Summary: Position Title: Customer Service Executive
Location: Mumbai
Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.
Responsibilities:
• Attending inbound calls involves receiving and responding to incoming calls from customers
• Provide accurate and relevant information regarding products, services, company policies, and procedures.
• Respond to customer inquiries via email in a timely, clear, and professional manner.
• Ensure all customer emails are acknowledged and resolved
• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.
• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.
• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.
• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.
• Assist customers with order tracking, billing inquiries, account management, and product-related questions.
• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.
• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.
• Maintain detailed logs of follow-up actions, resolutions, and outcomes.
• Collect customer feedback and report trends to management for continuous service improvement
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Job Description
We're a fast growing fintech startup based in Pune. In June 2019, we launched, an app to check and monitor credit scores. It is the only app in India that helps consumers improve their credit score via an AI-based score planner.
WE are on a mission to re-imagine credit and payments from first principles and is building a mobile-first credit card in India.
- Roles & Responsibilities:-
Strong proficiency in JavaScript.
Thorough understanding of React.js and its core principles.
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of Ecma Script.
Familiarity with RESTful APIs.
Knowledge of modern authorization mechanisms, such as JSON Web Token.
Familiarity with modern front-end build pipelines and tools.
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements.
A knack for benchmarking and optimization.
We are seeking trustworthy candidates who work efficiently without sacrificing accuracy. Accountants can expect to work with large amounts of numerical data, handle multiple tasks with deadlines, and provide transparent and complete reports to management. You should have a firm grasp of accounting and financial practices and regulations and possess strong computer and verbal and written communication skills.
To ensure success, Accountants should be prompt, honest detail-oriented, professional, and analytical. Top candidates will have excellent presentation skills with the ability to successfully communicate complex quantitative data to decision-makers.
Accountant Responsibilities:
Complying with all company, local, state, and federal accounting and financial regulations.
Compiling, analyzing, and reporting financial data.
Creating periodic reports, such as balance sheets, profit & loss statements, etc.
Presenting data to managers, investors, and other entities.
Maintaining accurate financial records.
Performing audits and resolving discrepancies.
Computing taxes.
Keeping informed about current legislation relating to finance and accounting.
Assisting management in the decision-making process by preparing budgets and financial forecasts.
Accountant Requirements:
Bachelor’s degree in Accounting or related field.
More education or experience may be preferred.
Special licenses or certifications may be required.
Strong analytical, communication, and computer skills.
Understanding of mathematics and accounting and financial processes.
Ethical behavior.
Attention to detail.
Job Types: Full-time, Regular / Permanent
* Should have Inbound & Outbound Calling experience of minimum 6 months.
* Who is extremely good in communication (Written as well as Verbal).
* Who can speak Tamil Language (Mandatory).
* Who can make cold calls to customer.
* Handle both Outbound/Inbound calls.
* Can be on Phone for a long time and familiar using Dialer Systems.
* Must have decent typing speed (At least 20 WPM).
Graduate Fresher's who can speak Tamil can also apply .
Interested Candidates can share their updated CV.
Knowledge in VUE JS is mandatory and selection process will depend 60% on it.
🤘 Who are we?
👌 The takeaway for you?
About the Learning curve in the Job role, the opportunities are plenty as Xongl is working on an inclusive deep tech in the field of distributed computing or storage on the cloud. Cloud will dominate to be the hotbed in India, with the double growth rate than globally in the cloud adoption, till 2030. As a frontend developer Intern, you will have the opportunity to work along with the core team for creating User Interfaces which will be used by enterprise customers. It will give you an edge to understand the client expectations in Enterprise SaaS applications. According to Nasscom, Cloud spending in India is estimated to grow at 30% p.a. to reach USD 7.1 – 7.2 Bn. in 2022.
- Fixed stipend.
- Certificate jointly signed by Xongl and NIT-Trichy
- Letter of recommendation.
- Full-time job offer with ESOP benefits.
The Intern for this position will go through mandatory 4 months of Internship period with a monthly stipend ranged between ₹6K- ₹10K / Month. First two weeks will be the probation period for this internship and the next two weeks will be onboarding training.
🤝 What are we expecting from you?
- Developing front end architecture.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Seeing through a project from conception to finished product.
- Implement APIs developed by the backend Developers.




