Senior MES developer

Core Responsibilities:

• Design, develop, and maintain backend services and APIs using Python or Golang.
• Write high-quality, testable, and maintainable code with a focus on performance and scalability.
• Implement automated tests and contribute to CI/CD pipelines.
• Collaborate with product, QA, and DevOps teams for end-to-end feature delivery.
• Troubleshoot production issues and provide timely resolutions.
• Participate in design and architecture discussions to improve system efficiency.
• Contribute to improving development processes, coding standards, and best practices.

Experience and Expertise:

• 2–4 years of experience in backend development with Python or Golang.
• Solid understanding of RESTful APIs, microservices, and distributed systems.
• Strong knowledge of data structures, algorithms, and OOPS principles.
• Hands-on experience with relational and/or NoSQL databases.
• Familiarity with Linux development, Docker, and basic cloud concepts (AWS/GCP/Azure).
• Proficiency with Git and version control workflows.
• Familiarity with AI-powered development tools or exposure to projects involving large language models (LLMs) is a plus.

Skills:

• Strong analytical and debugging skills with the ability to solve complex problems.
• Good communication and collaboration skills across teams.
• Ability to work independently with minimal supervision while being a strong team player.
• Growth mindset – eagerness to learn new technologies and improve continuously.

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Job Details

- Job Title: Director of Engineering

- Industry: SAAS

- Function – Information Technology

- Experience Required: 9-14 years

- Working Days: 6 days

- Employment Type: Full Time

- Job Location: Bangalore

- CTC Range: Best in Industry

Preferred Skills: TypeScript, AWS, NodeJS, mongodb, React.js, WebGL, Three.js, AI/ML, Docker,nKubernetes

Criteria

Candidate must be having 9+ years of engineering experience, with 3u20134 years in technical leadership

Hands-on expertise with React/Next.js, Node.js/Python, and AWS.

Ability to design scalable architectures for high-performance systems.

Should have AI/ML deployment experience

Strong 3D graphics/WebGL/Three.js knowledge.

Candidates should be from SAAS/Software/IT Services based startups or scaleup companies only

Job Description

The Role:

Company is hiring a hands-on Director of Engineering who codes, architects systems, and builds teams. You’ll set the technical foundation, drive engineering excellence, and own the architecture of our AI, 3D, and XR platform.

This is not a pure management role - expect to spend 50–60% of your time writing code, solving deep technical problems, and owning mission-critical systems. As we scale, this role transitions into CTO, taking full ownership of technical vision and long-term strategy. 

What You’ll Own:

1. Technical Leadership & Architecture

● Architect company’s full-stack platform across frontend, backend, infrastructure, and AI.

● Scale core systems: VersaAI engine, rendering pipeline, AR deployment, analytics.

● Make decisions on stack, scalability patterns, architecture, and technical debt.

● Own design for high-performance 3D asset processing, real-time rendering, and ML deployment.

● Lead architectural discussions, design reviews, and set engineering standards.

2. Hands-On Development

● Write production-grade code across frontend, backend, APIs, and cloud infra.

● Build critical features and core system components independently.

● Debug complex systems and optimize performance end-to-end.

● Implement and optimize AI/ML pipelines for 3D generation, CV, and recognition.

● Build scalable backend services for large-scale asset processing and real-time pipelines.

● Develop WebGL/Three.js rendering and AR workflows.

3. Team Building & Engineering Management

● Hire and grow a team of 5–8 engineers initially (scaling to 15–20).

● Establish engineering culture, values, and best practices.

● Build career frameworks, performance systems, and growth plans.

● Conduct 1:1s, mentor engineers, and drive continuous improvement.

● Set up processes for agile execution, deployments, and incident response.

4. Product & Cross-Functional Collaboration

● Work with the founder and product team on roadmap, feasibility, and prioritization.

● Translate product requirements into technical execution plans.

● Collaborate with design for UX quality and technical alignment.

● Support sales and customer success with integrations and technical discussions.

● Contribute technical inputs to product strategy and customer-facing initiatives.

5. Engineering Operations & Infrastructure

● Own CI/CD, testing frameworks, deployments, and automation.

● Create monitoring, logging, and alerting setups for reliability.

● Manage AWS infrastructure with a focus on cost and performance.

● Build internal tools, documentation, and developer workflows.

● Ensure enterprise-grade security, compliance, and reliability.

Tech Stack:

1. Frontend

React.js, Next.js, TypeScript, WebGL, Three.js

2. Backend

Node.js, Python, Express/FastAPI, REST, GraphQL

3. AI/ML

PyTorch, TensorFlow, CV models, Stable Diffusion, LLMs, ML pipelines

4. 3D & Graphics

Three.js, WebGL, Babylon.js, glTF, USDZ, rendering optimization

5. Databases

PostgreSQL, MongoDB, Redis, vector databases

6. Cloud & Infra

AWS (EC2, S3, Lambda, SageMaker), Docker, Kubernetes CI/CD: GitHub Actions

Monitoring: Datadog, Sentry

What We’re Looking For:

1. Must-Haves

● 9+ years of engineering experience, with 3–4 years in technical leadership.

● Deep full-stack experience with strong system design fundamentals.

● Proven success building products from 0→1 in fast-paced environments.

● Hands-on expertise with React/Next.js, Node.js/Python, and AWS.

● Ability to design scalable architectures for high-performance systems.

● Strong people leadership with experience hiring and mentoring teams.

● Ready to code, review, design, and lead from the front.

● Startup mindset: fast execution, problem-solving, ownership.

2. Highly Desirable

● AI/ML deployment experience (CV, generative AI, 3D reconstruction).

● Strong 3D graphics/WebGL/Three.js knowledge.

● Experience with real-time systems, rendering optimizations, or large-scale pipelines.

● Background in B2B SaaS, XR, gaming, or immersive tech.

● Experience scaling engineering teams from 5 → 20+.

● Open-source contributions or technical content creation.

● Experience working closely with founders or executive leadership.

Why Company:

● Hard, meaningful engineering problems at the intersection of AI, 3D, XR, and web tech.

● Build from day zero – architecture, team, and culture.

● Path to CTO as the company scales.

● High autonomy to drive technical decisions.

● Direct founder collaboration on product vision.

● High ownership, high-growth environment.

● Backed by global leaders: Microsoft, Google, NVIDIA, AWS.

Location & Work Culture:

● Location: HSR Layout, Bengaluru

● Schedule: 6 days a week, (5 days-in-office, Saturdays WFH)

● Culture: High-intensity, high-integrity, engineering-first

● Team: Young, ambitious, technically strong

About the Role

We’re looking for a highly motivated and versatile individual to join the Founder’s Office. This is a high-impact role that provides a front-row seat to the inner workings of a fast-growing startup. You’ll work directly with the founder on strategic, operational, and analytical projects that drive the company’s growth.

You’ll act as a force multiplier — ensuring critical initiatives move forward, decisions are backed by data, and execution happens with precision and speed.

Key Responsibilities

• Strategic Projects: Drive high-priority cross-functional projects — from concept to execution — in areas like growth, product, operations, hiring, and fundraising.
• Business Analytics: Analyze business metrics, identify bottlenecks, and create actionable insights for leadership.
• Founder Leverage: Work closely with the founder to manage priorities, research, investor communications, and strategic partnerships.
• Operations Excellence: Streamline internal processes, define KPIs, and ensure accountability across teams.
• Communication & Coordination: Prepare executive updates, investor reports, and internal documentation.
• Special Initiatives: Own zero-to-one experiments or business verticals that need rapid iteration.

• Should have Min 1+ Years exp inexperience in Automotive Industry preferred with knowledge in MS office or similar Industrial experience
• Looking for a male candidate who can join Immediate or Max 15 Days, Also the candidate should be ready to come down for F2F in Chennai
• The ideal candidate should be a Dynamic person with a pleasing personality and good communication skills are required
• Looking for someone with graduation in Mechanical/Electrical/Electronics/Instrumentation Engineering/Business Mgmt Degree

Your Key Responsibilities

• Create product roadmaps and execute product strategies to grow the subscription business.
• Collaborate with business and marketing teams to ensure alignment with Product strategy
• Define metrics to measure the health and success of the subscription business.
• Identify  key levers to grow along each vector.
• Identify and execute opportunities to drive up subscriptions

Role:

• 3+ years of experience working on consumer technology products.
• You can evaluate key business goals and turn them into an effective roadmap.
• Ninja execution skills: You know how to influence people to get things done across any job function.
• You have great problem-solving skills and have an analytical mind to work through complex user problems.
• You are able to evaluate opportunities and progress towards goals without getting bogged down by complexity or ambiguity.
• You continually maintain a prioritized backlog with clear and concise user stories.
• People love working with you.
• You write and communicate your thoughts/ideas effectively.

• Excellent in Jquery, HTML5, CSS, ReactJS or AngularJS.

• Excellent programming skills in PHP Codeigniter / Laravel Framework. (Laravel is mendatory)

• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries
• Familiarity with RESTful APIs
• Must be well versed with software application design and development tools.
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with the whole web stack, including protocols and web server optimization techniques.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
• Excellent written and verbal communication skills.