Junior Flight Control Engineer

🚀 We're Hiring | Site Reliability Engineer (SRE)

📍 Location: Hyderabad (Hybrid)

💼 Experience: 4–6 Years

P99Soft is looking for a skilled Site Reliability Engineer (SRE) to join our engineering team. If you're passionate about building highly available, scalable cloud infrastructure and driving automation across modern DevOps environments, we'd love to hear from you.

Key Responsibilities

- Design, implement, maintain, monitor, and support backend servers and microservices infrastructure.

- Build and maintain automation tools for development, testing, operations, and IT infrastructure.

- Participate in 24/7 on-call support for production incidents (PagerDuty).

- Collaborate with cross-functional teams to ensure seamless deployments and operational excellence.

- Define and improve SRE processes across development, testing, releases, and support.

- Troubleshoot complex infrastructure and production issues.

- Drive infrastructure automation and continuous process improvements.

Implement security best practices, vulnerability assessments, and risk management.

- Perform incident management and root cause analysis (RCA).

- Monitor system health, customer experience, and operational KPIs.

Required Skills

- Cloud Platforms: AWS, GCP

- Containerization & Orchestration: Docker, Kubernetes, Rancher, Amazon EKS, Amazon ECS, GKE, Elastic Beanstalk, Google App Engine

- Infrastructure as Code (IaC): Terraform, AWS CloudFormation, GCP Deployment Manager, Ansible

- Monitoring & Observability: Prometheus, Datadog, Alertmanager, Thanos, AWS CloudWatch

- CI/CD: GitLab CI/CD, Jenkins

- Scripting: Python, Golang

- Version Control: GitLab, Perforce, Subversion

- Operating Systems: Ubuntu, CentOS, Amazon Linux, Red Hat Enterprise Linux

If you have hands-on experience managing cloud-native infrastructure, Kubernetes environments, DevOps automation, and production operations, we'd love to connect with you.

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About MyOperator

MyOperator is a Business AI Operator platform that enables businesses, teams, and AI agents to work together seamlessly for customer operations such as Sales, Support, Escalations, Feedback, and Refund processes. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows including voice bots, WhatsApp automation, and intelligent call routing.

We are building for reliability, speed, and impact. MyOperator values ownership, critical thinking, and execution. This is a high-expectation, high-learning environment where engineers are empowered to solve complex problems and build systems that directly affect customer outcomes.

Role Overview

We are looking for a skilled and proactive Site Reliability Engineer (SRE) to take end-to-end ownership of production reliability, observability, and performance engineering across MyOperator’s AI-powered communication infrastructure.

This role is not operational-only — it requires strong system design thinking, deep troubleshooting ability, and a production ownership mindset. You will define reliability standards, build observability frameworks, lead incident response, and drive SLO-based engineering practices across distributed AWS and Kubernetes environments.

Key Responsibilities

• Own production reliability, uptime, latency, and error budgets across critical services.
• Design and manage production-grade monitoring using Grafana, VictoriaMetrics (Prometheus), and PromQl, AWS CloudWatch.
• Define and enforce SLIs, SLOs, and SLA thresholds for AI communication systems (voice bots, WhatsApp APIs, call routing).
• Build real-time operational dashboards for incident response, capacity planning, and leadership visibility.
• Implement end-to-end distributed tracing using OpenTelemetry (OTEL Collector).
• Design and maintain centralized logging with strong correlation between logs, metrics, and traces.
• Create SLO-based alerting systems with minimal noise and fast incident detection.
• Lead incident response lifecycle: alert triage, mitigation, RCA documentation, and preventive improvements.
• Drive MTTR reduction through structured monitoring, automation, and reliability engineering practices.
• Monitor and troubleshoot AWS EKS (Kubernetes) production workloads.
• Instrument and monitor LLM API integrations, AI inference pipelines, and messaging systems.
• Analyze logs using OpenSearch / ELK for anomaly detection and root cause identification.
• Automate operational workflows using Python or Bash to eliminate manual toil.
• Drive performance optimization, scalability improvements, and capacity planning.
• Collaborate with engineering teams to instrument new services from day one.

Required Skills & Qualifications

• 3–6 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.
• Hands-on experience with:
• VictoriaMetrics / Prometheus (time-series monitoring)
• Grafana dashboards and visualization
• PromQL for writing complex queries and alerts
• Experience implementing distributed tracing using OpenTelemetry (Mandatory).
• Strong experience with centralized logging systems (ELK / OpenSearch / Loki).
• Experience with alerting frameworks such as Alertmanager or Grafana Alerts.
• Strong understanding of SLIs, SLOs, SLA design, and reliability engineering principles.
• Hands-on experience managing AWS production workloads (EC2, RDS, ELB, CloudWatch, IAM).
• Experience with Kubernetes (AWS EKS preferred).
• Familiarity with CI/CD pipelines and automation tools.
• Good understanding of Linux systems, networking, and cloud infrastructure.
• Experience handling production incidents and participating in on-call rotations.
• Ability to automate operational tasks using Python or Bash.

Good to Have

• Experience with OpenSearch / ELK log pipelines and anomaly detection.
• Kubernetes monitoring (pod health, node metrics, autoscaling behavior).
• CI/CD observability integration (Jenkins, GitHub Actions).
• Experience in monitoring LLM APIs and AI inference pipelines.
• Familiarity with MLOps or AI observability tools (Arize, WhyLabs, etc.).
• Service mesh exposure (Istio).
• Infrastructure as Code (Terraform, CloudFormation).
• Experience with chaos engineering or load testing tools.
• Multi-cluster or multi-region architecture exposure.

Key Expectations

• Ownership of production systems and high availability.
• Strong troubleshooting and debugging skills.
• Focus on automation and reliability improvements.
• Proactive approach to incident prevention.
• Ability to reduce alert noise and improve signal quality.
• Data-driven approach to reliability engineering.

This Role Is Not For

• Candidates with purely development experience and no production ownership.
• Candidates without real incident response or on-call experience.
• Freshers or candidates with less than 3 years of experience.

As a Backend-End developer, you will be responsible for building the server side of the web applications. You should have the ability to write clean code, modular, and loosely coupled code by the use of design patterns. you should be able to break down and architect complex software. You will be building high scale products on that account good to have experience in building highly scalable and reliable systems.

What will you do at Medibuddy?

• Build and manage REST API stack for MediBuddy Mobile and Web Apps.
• Design, Develop and architect Instant Messaging Engines.
• Low level Design [Classes, Code, DB design]
• Deployment and prod Env Monitor
• High level Design [System architecture, Caching, Queue] [Mid level]
• Integrate with ML and NLP engines , Build Chatbots.
• Data analytics, User Analytics & App Analytics.
• Build Web Applications & Dashboards.
• DevOps, DBMS & Scaling on AWS.
• 
  

What makes you a match for us? 

Academic background: B.E/B.Tech from top ranked colleges.

● 3+ years of experience with building backend applications.Web Apps & Analytics.

● Experience in deploying applications at scale in production systems.

● Experience in building and managing API endpoints for multimodal clients.

● Enthusiasm to learn and contribute to a challenging & fun-filled startup.

● Knack for problem solving and follow efficient coding practices.

● Hands on experience with 

Tech stacks ::NodeJS, Nest.js, Express JS, Python - Django

SQS,RabbitMQ, SNS

Databases/Datastores:: Mysql, Redis, Memcache, Mongodb

Logging:: ELK,Cloudwatch

AWS:: RDS, ECS, EBS, Cloudwatch, ELK, Redshift

Protocols:: HTTP, XMPP, MQTT, Socket.io, TCP

Version Control: Git

What does Engineering do @ MediBuddy?

To deliver high quality products, the Engineering team has over 190+ engineers with skill sets across Android, iOS, NodeJS, .NET, Backend, Fullstack, QA, Data Science, Data Engineers, Security, DevOps etc. We use microservices architecture on AWS cloud. Our Engineering teams are organized as Pods with Weekly sprints. We solve a variety of user, product and business problem statements at scale under one roof, which is very unique. 

We're simultaneously building - 

1. Digital communication stack (video, chat and call consultations with Doctors) Ecommerce stack (medicine delivery) 
2. Hyperlocal stack (lab tests @ Home) 
3. Transactions stack (for all healthcare transactions) 
4. Booking of services stack (for in clinic doctor consultations) 
5. Data security, data science stack (NLP, imaging, video, audio based data problems and data analytics) 
6. B2B stack (for large corporates to provide healthcare to employees and large insurers to provide healthcare services to policyholders)

Responsibility:

• Lead the planning and execution of the product roadmap, aligning with the overall business objectives
• Define and prioritize product features based on customer feedback, data analysis, marketing demands and
• domain requirements.
• Drive the product development process, from ideation through release, ensuring timely delivery and high-
• quality outcomes
• Collaborate closely with engineering, marketing, and sales, to drive successful launch, development, and
• advancement of B2B products
• Establish and maintain strong relationships with key stakeholders, including customers, to gather insights
• and ensure product satisfaction
• Provide clear and concise communication of product vision, goals, and progress to both internal teams and
• external stakeholders
• Conduct market research to identify trends, customer needs, and competitive landscape, informing product
• strategy and decision-making
• Monitor product performance through metrics, iterating on the product strategy as needed to achieve
• business objectives
• Mentor junior product managers in terms of general learning and product/feature-specific guidance
• Be responsible for feature validation, both in terms of quality and user satisfaction.
• Requirements:
• 5-8 years of relevant experience in software product management
• At least 3 years of complex B2B software product management experience
• Analytical mindset with a willingness to go deep into problem-solving
• Being data-driven is essential; inclined to use data to validate assumptions and business assertions
• Strong technical understanding of the software development process and general design constructs
• Impeccable collaboration and communication skills
• Bias for action: Default setting is to take action to move the product forward and improve customer
• experience
• Empathetic: Can deeply embed in the customer perspective and translate their needs to crisp, detailed and
• actionable product requirements
• Thrives in a complex, ambiguous, and fast-paced environment, driving agile experimentation
• Understanding of the US healthcare industry is a big plus
• Prior start-up experience is a plus 

Roles and Responsibilities

• Manage and execute Organic Lead Generation, Social Media Marketing strategies with the team.
• Generating Organic leads through various social media handles.
• Define requirements, tasks, and resources associated to Online Branding, SMO etc.
• Monitor team performance and motivate team members to achieve all goals;
• Recognize high performance and reward accomplishments;
• Mediate and resolve any conflicts or issues;
• Suggest and organize team building activities;
• Work on achieving individual as well as team targets

Desired Candidate Profile

• Minimum Graduate or Post Graduate.
• Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex & Comex)
• Fluent English Communication, Sales & Marketing Skills require.
• Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
• Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefits

• Desired Incentives.
• Overseas Trip by Company.
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.

1. Manage and support LAN/WAN infrastructure including routers, switches, firewalls, and load balancers.

2. Monitor network performance and ensure system availability and reliability.

3. Troubleshoot network issues and outages.

4. Implement security tools, policies, and procedures.

5. Maintain documentation of configurations, diagrams, and procedures.

1. Strong hands-on experience with Cisco, Juniper, or similar network equipment.

2. Familiarity with network monitoring tools (e.g.. SolarWinds, Wireshark).

3. Basic understanding of firewall and VPN configurations.

4. CCNA or equivalent certification preferred.

Role - Manager - Paid Social, India (Gurgaon, Bangalore, Mumbai)

Overview of job -

Our Client is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Manager – Performance Marketing for its Services Hub . In this role, you will be responsible for a massive opportunity to build and be a part of largest performance marketing setup. This role assumes responsibility of crafting a performance strategy for clients and create success stories. 

This role reports to the Director – Performance Marketing  

What your day job looks like -

● Develop strong relationships with counterparts in regional teams (Europe, U.S., Asia)

● Support the training and growth of your local Social team

● Enforce Social best practices with a focus on platform expertise, consistency, and quality of work delivery

● Be accountable for consistent work delivery to regional teams by ensuring a high quality of output

● Serve as point of escalation for your team and take ownership of resolving any issue

● Provide career development and coaching for your team

● Line manage 2-5 direct reports

● Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done

● Present strong and effective communication across all levels 

What you’ll bring:

● You are proficient in English

● You have 5+ year experience of planning and managing Social campaigns

● You have a high-level knowledge of Paid social platforms

● You possess strong analytical skills and a natural affinity for numbers ● You are able to examine raw data, draw conclusions and develop actionable recommendations as needed

● You have experience maintaining quality standards at scale

● You have experience providing service to local teams from a centralized location

● You have a passion for everything digital, with an active interest and understanding of online advertising industry trends

● You have excellent communication skills, both verbal and written

● You are proficient in Microsoft Excel and Google Sheets 

JOB DESCRIPTION:. THE IDEAL CANDIDATE WILL:

• Ensure new features and subject areas are modelled to integrate with existing structures and provide a consistent view. Develop and maintain documentation of the data architecture, data flow and data models of the data warehouse appropriate for various audiences. Provide direction on adoption of Cloud technologies (Snowflake) and industry best practices in the field of data warehouse architecture and modelling.

• Providing technical leadership to large enterprise scale projects. You will also be responsible for preparing estimates and defining technical solutions to proposals (RFPs). This role requires a broad range of skills and the ability to step into different roles depending on the size and scope of the project Roles & Responsibilities.

ELIGIBILITY CRITERIA: Desired Experience/Skills:
• Must have total 5+ yrs. in IT and 2+ years' experience working as a snowflake Data Architect and 4+ years in Data warehouse, ETL, BI projects.
• Must have experience at least two end to end implementation of Snowflake cloud data warehouse and 3 end to end data warehouse implementations on-premise preferably on Oracle.

• Expertise in Snowflake – data modelling, ELT using Snowflake SQL, implementing complex stored Procedures and standard DWH and ETL concepts
• Expertise in Snowflake advanced concepts like setting up resource monitors, RBAC controls, virtual warehouse sizing, query performance tuning, Zero copy clone, time travel and understand how to use these features
• Expertise in deploying Snowflake features such as data sharing, events and lake-house patterns
• Hands-on experience with Snowflake utilities, SnowSQL, SnowPipe, Big Data model techniques using Python
• Experience in Data Migration from RDBMS to Snowflake cloud data warehouse
• Deep understanding of relational as well as NoSQL data stores, methods and approaches (star and snowflake, dimensional modelling)
• Experience with data security and data access controls and design
• Experience with AWS or Azure data storage and management technologies such as S3 and ADLS
• Build processes supporting data transformation, data structures, metadata, dependency and workload management
• Proficiency in RDBMS, complex SQL, PL/SQL, Unix Shell Scripting, performance tuning and troubleshoot
• Provide resolution to an extensive range of complicated data pipeline related problems, proactively and as issues surface
• Must have expertise in AWS or Azure Platform as a Service (PAAS)
• Certified Snowflake cloud data warehouse Architect (Desirable)
• Should be able to troubleshoot problems across infrastructure, platform and application domains.
• Must have experience of Agile development methodologies
• Strong written communication skills. Is effective and persuasive in both written and oral communication

Nice to have Skills/Qualifications:Bachelor's and/or master’s degree in computer science or equivalent experience.
• Strong communication, analytical and problem-solving skills with a high attention to detail.

About you:
• You are self-motivated, collaborative, eager to learn, and hands on
• You love trying out new apps, and find yourself coming up with ideas to improve them
• You stay ahead with all the latest trends and technologies
• You are particular about following industry best practices and have high standards regarding quality

• 5+ years of object-oriented software development of web applications
• 5+ years of C# in a .NET environment
• Preferable Experience in Cloud Technologies (AWS, AZURE)
• Experience with MS SQL stored procedures, database design and optimization
• Experience developing and utilizing web services
• Experience with high volume consumer oriented web sites
• Experience working in an Agile Scrum environment
• Experience with formal test procedures, release management
• Preferable Travel industry experience preferred, especially programming associated with GDS’s - SABRE, Farelogix, and Travelport
• Ability to distill complex business needs into functional requirements
• Excellent follow-up, verbal and written communication skills
• Excellent problem solving skills and an ability to make good decisions
• Team player with a professional attitude
• Ability to manage multiple tasks and maintain tight schedules
• Ability to work effectively with a geographically dispersed team in India

Strategic and Development Responsibilities

• Ability to "think outside the box"
• Ability to provide accurate and timely project estimates.

Pluses:

• Experience with Angular JS frameworks and Mobile Development.
• Experience with developing machine learning algorithms.
• Experience on projects that required localization/globalization
• Experience with MS SQL Reporting Services
• Knowledge of web farm configuration and best practices

Software Tools/Languages

Required:        MS Visual Studio, MS SQL Server Management Studio, IIS, AWS

C#, Web Services, MS SQL (stored procedures), Jenkins, DevOps Tools.

Education