Associate - Customer Happiness

Deliver engaging classroom and/or online training sessions on topics including:

Python for Data Science Data Analytics using Excel and SQL

Statistics and Probability

Machine Learning and Deep Learning

Data Visualization using Power BI / Tableau

Create and update course materials, projects, assignments, and quizzes.

Provide hands-on training and real-world project guidance.

Evaluate student performance, provide constructive feedback, and track progress.

Stay updated with the latest trends, tools, and technologies in Data Science.

Mentor students during capstone projects and industry case studies.

Coordinate with the academic and operations team for batch planning and feedback.

Assist with the development of new courses and curriculum as needed.

Role : Team Leader

Locations : Bandra / Mazgaon / Borivali

Key Responsibilities Area

• Follow work schedule time and safe work practices.
• Follow grooming and uniform guidelines as per the 1441 Pizzeria Grooming Guide
• Effectively open and operate the assigned outlet within the policies and guidelines of the company,
• ensuring 100% customer satisfaction at all times and protecting stakeholders interests
• Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervisionof manpower and scheduling
• Own and manager peak period business as per standard operating procedures
• Ensure readiness and realistic projections / forecasting on the shift'
• Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective action
• Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts
• Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment
• Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer delight
• Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.
• Execute inventory and cost control process to control food wastage and preserve quality on the shift
• Train and certify the new and tenured team members regularly to deliver consistent performance on the shift
• Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations

Skillset Required

 Flexibility to work in rotational shifts, including weekends and holidays. Weekly off will be on weekdays

only.

 Customer Service Skills: Ability to interact with guests politely, handle queries, and deliver a positive

dining experience.

 Communication Skills: Clear and effective communication with team members, managers, and customers.

 Upselling & Sales Skills: Ability to recommend menu items and drive additional sales through suggestive

selling.

Time Management: Ability to prioritize tasks and manage time efficiently during peak service hours.

 Hygiene & Safety Awareness: Understanding of cleanliness standards, food safety, and personal

grooming norms.

Qualification & Age Criteria

Educational Qualification:

Minimum 12th Pass.

Graduation ,Diploma or certification in Hospitality/Hotel Management is an added advantage.

Experience:

3–5 years of experience in QSR, restaurant, or hospitality industry preferred.

Age Criteria:

22 to 30 years (flexible based on experience and role suitability).

Language Skills:

Good proficiency in English and Hindi

iOS Engineer – AI Platforms & Immersive Experiences

Company: Jio Reality Labs

Location: Navi Mumbai, India

Job Type: Full-Time

Job Summary

Jio Reality Labs is looking for a skilled iOS Engineer to build high-performance, scalable mobile

applications for AI-driven, real-time, and immersive platforms used by millions of users. This role

focuses on creating intuitive, responsive, and visually rich iOS experiences for AI/ML dashboards,

real-time analytics, and AR/VR-enabled applications.

Responsibilities

1. Mobile Application Development

 Build and maintain scalable, high-performance iOS applications using modern development

frameworks and tools.

 Develop intuitive user interfaces for AI/ML workflows, real-time analytics dashboards, and

enterprise tools.

 Translate product requirements and UX designs into clean, maintainable, and reusable code.

2. Real-Time & Data-Driven Interfaces

 Implement real-time UI updates for streaming data, live metrics, and system monitoring

dashboards.

 Work with APIs and WebSockets to render low-latency, data-intensive views.

 Ensure smooth user experience under high-traffic and high-data-volume scenarios.

3. UI/UX & Performance Optimization

 Optimize mobile application performance for speed, responsiveness, and scalability.

 Ensure compatibility across iOS devices, screen sizes, and OS versions.

 Collaborate closely with designers to deliver polished, immersive user experiences.

4. Platform & Architecture

 Design mobile architecture that supports modularity, scalability, and long-term

maintainability.

 Implement state management, reusable components, and modular libraries to support

complex applications.

 Contribute to mobile development standards, best practices, and reusable design systems.

5. Collaboration & Delivery

 Work closely with backend, AI/ML, data engineering, and platform teams to integrate APIs

and workflows.

 Participate in code reviews, sprint planning, and technical design discussions.

 Support CI/CD pipelines and production deployments.

Required Skills & Qualifications

 Strong experience in iOS development using Swift (preferred) or Objective-C.

 Hands-on experience with UIKit and/or SwiftUI, and modern iOS architecture patterns

(MVVM/MVC).

 Solid understanding of mobile UI principles, Auto Layout, and responsive design.

 Experience consuming REST APIs and working with real-time data (WebSockets, streaming).

 Familiarity with performance optimization techniques and debugging tools (Instruments,

Xcode tools).

Preferred Skills

 Experience building dashboards or data-intensive mobile applications.

 Familiarity with data visualization frameworks.

 Exposure to AR/VR or graphics-intensive interfaces (ARKit, RealityKit, Metal).

 Experience with design systems, component libraries, and accessibility standards.

 Understanding of cloud-based deployments and CI/CD workflows.

We are seeking talented and motivated Full Stack Web Developer to join our team. The ideal candidate should have hands-on experience in front-end, back-end, databases, and cloud deployment. You will be responsible for designing, developing, and maintaining scalable web applications, working closely with cross-functional teams in a fast-paced environment.

Responsibilities

• Design and develop responsive front-end applications using modern frameworks (React.js / Angular / Vue.js).
• Build and maintain RESTful APIs / GraphQL services using Node.js, Express, Django, or similar.
• Develop robust back-end systems with focus on performance, scalability, and security.
• Work with databases (MySQL, PostgreSQL, MongoDB, etc.).
• Deploy and manage applications on cloud platforms (AWS / Azure / GCP).
• Collaborate with designers, product managers, and DevOps engineers in an Agile environment.
• Write clean, reusable, and testable code following best practices.
• Debug, troubleshoot, and optimize application performance.

Required Skills

• Front-end: React.js / Angular / Vue.js, HTML5, CSS3, JavaScript (ES6+).
• Back-end: Node.js / Express.js / Django / Spring Boot.
• Databases: MySQL, PostgreSQL, MongoDB.
• Version Control: Git, GitHub, GitLab.
• Cloud Deployment: AWS / Azure / GCP.
• CI/CD basics and DevOps awareness.

Preferred Skills (Good to Have)

• TypeScript for scalable front-end development.
• Experience with Docker / Kubernetes.
• Familiarity with microservices architecture.
• Test automation (Jest, Mocha, Cypress).
• Exposure to Agile/Scrum methodologies.

Eligibility

• B.E / B.Tech / M.E / M.Tech / MCA / M.Sc (IT/CS).
• 2–5 years of experience as a Full Stack Developer.
• Strong problem-solving and analytical skills.

.

Description

We're seeking a qualified and motivated Business Development Executive who is responsible for developing the sales team.

As a remote worker, building good customer relationships, and closing deals for our annual car and bike subscription products.

Auto mechanics is a growing company that prides itself on the quality of its products and the commitment to customer satisfaction.

Our team is passionate about what we do and we strive to achieve excellence in every aspect of the business. The successful

candidate will be an integral part of our dynamic team and will be responsible for driving our growth through effective sales strategies.

Requirement & Skills

Develop a growth strategy focused both on financial gain and customer satisfaction

Communication and negotiation skills

Proven sales track record

Ability to build rapport

Experience: 1 - 3 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: BA in business administration or a related field/Graduation

Working days: 6 working days (Sundays off)

Shifts: 10:00am - 7:00pm

Mandatory language: English

Scrum Master(BA)

· Working with customers and product manager to prioritize and validate requirements.

· Coordinate with the work efforts of 8+ person team for various projects and help team complete tasks successfully and on-time and resolved obstacles encountered by team members.

· Should Coordinate and participate in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

· Develop the crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.

· Facilitate Daily Scrum Meetings and Monthly Reviews meetings. Conduct sprint retrospective and followed up on action items for continuous improvement.

· Prepare extensive cost - benefit analysis to support system and process changes

· Meticulously analyze complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention

· Should be Responsible for two Agile Scrum teams

· Should be able to guide three development teams through transition from waterfall to Agile development.

· Coach the team members on Agile processes and facilitate  planning meetings and retrospectives. Maintained task board and produced daily burndown charts.

· Remove impediments and protect team members from interruptions and distractions to maximize productivity.

· Work closely with Product Owners, coordinating product backlog grooming and story.

· Generate test plans work instructions and procedures from client requirements and industry standards.

· Interface with stake holders and facilitate communication between client and the IT department.

· Prepare use case documents and utilized JIRA to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.

· Work on a team environment to finalize use cases to develop functional and detail design specifications of the application.

· Participate in JAD sessions for requirement, feasibility and risk analysis with various stakeholders, including designers, developers, QA and management to identify critical and high risk areas of the application.

· Collaborate with the QA team in reviewing and validating test plans and test cases, ensuring that the final application catered to the user requirements.

· Develop a user acceptance test plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application.

· Examine and evaluate testing fixtures and procedures for appropriateness in the specific requirements.

· Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.

· Should be able to Communicate client’s business requirements by constructing easy-to-understand data and process models.

Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.

We’re looking to add a Software Engineer II to an already awesome engineering team for Community. You will be responsible for building and maintaining multiple SaaS applications in the social media space. You will work in small, cross-functional teams and love delivering value to our customers through shipping code. We deploy as often as we can and would love you to deploy to production beginning day one.

• Develop high-quality code to implement features that help analytics 
• Write unit tests for all new code 
• Improve code quality by applying solid design principles 
• Perform code reviews 
• Exhibit end-to-end ownership of a feature/task/bug 
• Work closely with Engineering Manager and Lead Engineer to suggest and implement architectural / design changes 
• Work closely with Product manager, Product Design team to ideate and build feature enhancements

• A Graduate in Computer Science or equivalent degree
• Experienced in building enterprise grade products for minimum of 2 years, that are highly scalable
• Experienced with building Frontend Applications and well versed with Javascript/ReactJS Design patterns, Object Oriented JS, including DOM Manipulation
• Familiarity with Rest API frameworks and patterns 
• Well versed with one or more of these technologies: 
• Frontend: Frameworks - ReactJS, AngularJS, NodeJS, Apollo 
• CSS, TypeScript, Bootstrap, ESLint 
• Unit Testing Frameworks - Jest
• Programming Languages: Java
• Backend: DropWizard, Spring Boot etc
• Storage: MySQL
• Someone who understands git, pull requests and good software development practices 

• Knowledge of one or more of the following:
• GraphQL, Elasticsearch, Redis, MySQL
• Familiarity with Build Systems like Jenkins, AWS Services (EC2, CloudFormation) 
• An engineer who writes testable and modular code
• Someone who understands git, pull requests and good software development practices
• Basic understanding of social media domain

• Programming is not just about writing code, it is about solving user’s problems
• Engineering is about creating meaningful user experience
• Autonomy is awesome and technology will shape the future

Awesome Culture

• Performance Driven
• Flexible Working hours

Great Benefits

• Health, Dental & Vision insurance
• Gym Allowance
• Well stocked Pantry
• Commute and leave allowance
• Generous leave policy

Competitive Compensation

• Among the best in industry
• Annual bonus

Equal employment opportunity

• Our employment practises 

We are looking for MERN stack experts with strong development, analytical and architecture designing experience for our Product development company - SyndicationPro.

Exp Required: 3 - 6 years
Job Location: Remote
Notice Period: Immediate to Max 30 days only

About the Organization

SyndicationPro is a fast-growing Start-up in Fintech market. It’s an Investor Management Platform for SaaS Companies. It is the most efficient real estate fundraising software that delivers all the tools needed to raise capital faster and manage investors all in one place. 

Why this Role?

This role provides you the opportunity to truly accelerate your engineering career by giving you a front line seat on a Rocketship product. Our fintech product has grown by 10x over the last year and we are expecting that growth to continue for the foreseeable future. The leadership team is committed to making massive investments in its technology and people. Given the growth of the product, individuals will have opportunities to move into leadership roles.

Job Description:

Roles & Responsibilities:

1. You have to perform full stack development activities using MERN Stack
2. Ability to translate UX Designs into functional web apps using React JS
3. Technical architecture design along with system architect and product manager
4. Writing effective business logic (using Rest API or GraphQL API)
5. Algorithm design for system modules
6. Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
7. POC development with other engineers
8. Efforts estimations with Product Manager and Engineering Head
9. Test software to ensure responsiveness and efficiency
10. Writing Unit testing for robust system
11. Technical documentation

Requirement & Skills:

1. Bachelor’s degree in computer sciences or equivalent stream. PG is good to have
2. Strong Knowledge of algorithms and data structures
3. Hands on experience in MERN stack (MySQL or PostgreSQL would be plus)
4. Hands on experience to develop Rest/GraphQL API using Node.js with Typescript.
5. Hands on experience on AWS services (EC2, SQS, SES, Lambda).
6. Fundamentals of Docker/Containerized application development would be plus
7. Experience working with US Stakeholders is a Must
8. Experience and Exposure working with different projects and business models will be an advantage
9. 3+ years of experience as Full Stack Development (MERN stack)
10. Experience in SaaS product development would be a plus
11. Experience in other JS frameworks like Next.JS, React Native/Expo would be plus