
Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.
Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
What we are looking for?
- You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
- You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You write well. You know exactly what word or punctuation to use based on the context.
- As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.
Why should you join us?
- You want to be an enabler for business success with an appetite for steep learning.
- You enjoy mentoring and coaching teams, take pride in teams success.
- You enjoy solving problems and thrive for excellence
What will you do?
- You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
- You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
- Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
- Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
- We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

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Remember, Restarting a career takes time and perseverance. Celebrate small wins along the way and stay resilient in the face of challenges. With the right mindset, resources, and support, you can successfully restart your career and achieve your professional goals.
About:-Our Career Restart Program aims to provide opportunities, resources, and a supportive environment for women seeking to reenter the workforce after a break.
you will play a crucial role in sourcing, attracting, and selecting highly skilled women who are seeking to restart their careers. You will be responsible for developing and implementing effective recruitment strategies to identify and engage with potential candidates.
Required Skill Set:
· Minimum educational requirement is a bachelor's degree.
· Possess a minimum of three years of recruitment experience.
· Strong knowledge of full-cycle recruitment processes, including sourcing, interviewing, and candidate assessment.
· Familiarity with various sourcing techniques and tools, including social media, job boards, and applicant tracking systems.
· Strong proficiency in both verbal and written communication.
Roles & Responsibilities:
· Working on various clients vacancies.
· posting jobs on social media and portals.
· Screening & Sourcing of resumes.
· Candidate co-ordination for shortlisting process.
· Attending daily review & coordination meeting.
· Training the team members.
· Submitting resumes of candidates to the client/manager.
Must have
· Laptop/Computer
· Good WIFI connection
· Time availability - 7-8 hours/day
We offer competitive Incentives, Bonus, and opportunities for career growth within our organization. Join our team of dedicated professionals and contribute to our ongoing success by attracting and selecting top talent to help us achieve the Vacancy Closures.
Role - MIS Executive
Experience - 2 to 4 years
Job Location - Ahmedabad
- Maintenance of existing management information systems.
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- Use Advanced Excel capabilities, including pivot tables, look-ups, complex formulas and graphing to streamline business processes.
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Java Developers
Exp: 3-5 years
Joining: 15-30 days
Skillset: Java, Microservices, Spring, Springboot, Hibernate
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Skills and Qualifications
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Only Male Cadidate
Must have Experience in HR field

- Job Description
- Skills Required For Android Developer:-
Typical day-to-day duties and in-demand skill sets for mobile application developers include:
- Must have Knowledge of object-oriented programming languages such as Java, C and C++.
- Good knowledge of Android SDK, different versions of Android, and how to deal with different screen.
- Having Good knowledge of Android Studio.
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Solid understanding of the full mobile development life cycle.
- Work on bug fixing and improving application performance.
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- Self Confident and Enthusiastic.
Selection Process:-
- Firstround of Interview – MCQ Written test (based on Syllabus & basic Aptitude) – 1
- Secondround of Interview – HR and Technical
- Thirdround of interview – Practical interview based on candidates interested
Remuneration and terms:-
- Company provides joining letter and agreement with terms here at time of joining of Candidate.
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- Timing–
Monday-Friday : 9:30 AMto 6:30 PM, 45 minutes launch, 15Min Tea break
Saturday: 9:30 AMto 1:30 PM
Alternative Saturday Activity.
HR Manager
Bhoomi Vaghani
Beetonz Infotech
Website:- http://beetonz.com
Tailor and Circus is a progressive and unisex underwear brand in the Indian apparel space, at the forefront of E-commerce and product innovation. We have created India's most comfortable and responsible piece of underwear, offering the highest quality and selling direct-to-consumer. As a brand, we are India's first inclusive and body-positive underwear company. This has been part of the company's DNA since the inception, all our models and influencers who represent the brand are real people having real bodies.
Tailor and Circus is looking to hire suitable candidates for the Product Manager role who will handle user-facing product experience (website) and is very data-driven. The role will be based either in Bangalore or Coimbatore.
Roles and Responsibilities:
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Apply If you:
- Minimum of 1-2 Years of Experience in Product & Marketing Management
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Establish scalable, efficient, automated processes for complex, large scale data analysis.
Write high quality code to gather and manage large data sets (both real time and batch data) from multiple sources, perform ETL and store it in a data warehouse.
Manipulate and analyse complex, high-volume, high-dimensional data from varying sources using a variety of tools and data analysis techniques.
Participate in data pipelines health monitoring and performance optimisations as well as quality documentation.
Interact with end users/clients and translate business language into technical requirements.
Acts independently to expose and resolve problems.
Job Requirements :-
2+ years experience working in software development & data pipeline development for enterprise analytics.
2+ years of working with Python with exposure to various warehousing tools
In-depth working with any of commercial tools like AWS Glue, Ta-lend, Informatica, Data-stage, etc.
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Experience with analytics and reporting tools (Tableau, Power BI, SSRS, SSAS).
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Strong verbal and written communication skills with other developers and business client.
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Hands-on with traditional databases and ERP systems like Sybase and People-soft.


