Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.
Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
What we are looking for?
- You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
- You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You write well. You know exactly what word or punctuation to use based on the context.
- As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.
Why should you join us?
- You want to be an enabler for business success with an appetite for steep learning.
- You enjoy mentoring and coaching teams, take pride in teams success.
- You enjoy solving problems and thrive for excellence
What will you do?
- You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
- You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
- Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
- Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
- We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)
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A BIT ABOUT US
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.
Appknox has helped secure mobile apps at Fortune 500 companies and major brands across regions like India, South-East Asia, the Middle East, the US, and is expanding rapidly. We have secured 300+ Enterprises globally.
We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
The Opportunity
The Sales team @ Appknox is one of the most active and agile teams in the organization. With multiple channels to penetrate the Indian market, the team consists of dynamic, aggressive, and experienced professionals with a go-getter attitude. The team interacts with CXOs and leadership teams of high-growth firms and has closed high-value deals across industries. This role provides the candidate with an opportunity to own, learn, and grow along with the organization, scaling new heights in both professional and personal grounds.
What An Ideal Candidate Would Look Like:
- 4+ years of experience in End-to-End Enterprise sales in a SaaS company/IT company.
- 2-3 years of End-to-End Enterprise sales experience in working for Indian markets.
- Resourceful enough to set up processes and working methods, strategic enough to provide thought leadership, and execution-oriented enough to build a robust pipeline.
- Relevant experience in a cybersecurity company building a strong sales pipeline is good to have.
Requirements:
- Advanced skill set for gathering requirements, writing SOWs, documenting RFI/RFPs, and submitting commercial proposals.
- Expertise in HubSpot CRM and other sales & marketing-focused automation tools is a plus.
- Excellent written and verbal communication skills with the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
- Comfortable working in a fast-paced, high-volume sales environment.
- Bachelor’s degree or higher in Computer Science, Information Technology, Business Management, Marketing, or a related field.
Key Responsibilities:
- Drive end-to-end sales cycles, including lead generation, sales presentations, product demos, commercial proposal submissions, contract negotiations, revenue generation, and account receivables.
- Build and maintain a strong sales pipeline to meet or exceed revenue targets for the India region.
- Develop a trusted advisory relationship with key stakeholders and executive sponsors in client organizations.
- Proactively assess, clarify, and validate client needs on an ongoing basis to ensure successful conversions.
- Collaborate cross-functionally with business development, marketing, delivery, and finance teams to ensure the timely and successful delivery of solutions according to client objectives.
- Track market trends, analyze competitor activities, and provide valuable inputs for refining sales strategies.
- Go the extra mile to deliver exceptional client experiences and build long-term relationships.
Personality traits we really admire:
- Confident and dynamic working persona, with a collaborative and consultative work style.
- You are Fearless! You will be calling decision-makers at companies of all sizes.
- Goal-driven, highly motivated, and very organized.
- Comfortable thriving in a multicultural environment.
- You’re excited about the opportunity to work from home long-term.
- Able to adapt to a fast-paced work environment that requires flexibility and availability outside standard working hours, if needed.
Work Expectations:
First 3 Months – Onboarding & Foundation Building:
- Complete product and sales process training.
- Conduct market research on the Indian region and competitors.
- Build an initial sales pipeline and identify key prospects.
- Collaborate with cross-functional teams for seamless integration.
Next 6 Months – Driving Sales & Closing Deals:
- Actively manage the full sales cycle from lead generation to deal closure.
- Build strong client relationships and tailor solutions to client needs.
- Close initial deals, consistently meet/exceed sales targets.
- Contribute market insights and help refine sales strategies.
Next 9 Months – Scaling & Growth:
- Mentor new sales team members and share successful strategies.
- Optimize pipeline efficiency and improve conversion rates.
- Focus on long-term success and align career growth with leadership.
Interview Process:
- Round 1: Profile Evaluation
- Round 2: Take home Assignment
- Round 3: Interview with Head of Sales (Diwakar)
- Round 4: Interview Founders
- Round 5: Interview Founders
- Round 6: Interview with Head of Sales
- Round 7: Final round with HR
Compensation: As per Industry Standards
Why Join Us:
- Freedom & Responsibility: If you enjoy challenging work & pushing boundaries, Appknox is the right place for you. We appreciate new ideas, ownership, and flexibility with working hours.
- Growth: Appknox fosters a culture of continuous learning, with opportunities for both professional and personal growth.
- Transparency: Experience open communication and transparency at multiple levels, unique to a startup environment.
- Benefits: We offer health insurance coverage of up to 5 Lacs for you and your family, including parents, along with term life insurance.
Role Overview:
Get ready to roll up your sleeves and dive into the real heart of human resources! As our HR (Training & Innovation Strategist), you won’t just be recruiting; you’ll be shaping the future of training. You’ll design transformative learning programs that blend creativity and technology, ensuring our learners are not just prepared but empowered.
Key Responsibilities:
- Program Development: Create and launch cutting-edge training initiatives that leverage our LEaaS platform, focusing on engaging work-based simulations.
- Innovation Leadership: Keep your finger on the pulse of industry trends and integrate the latest training methodologies and technologies to elevate our learning offerings.
- Collaborative Strategy: Team up with cross-functional teams to identify skill gaps and craft targeted training programs that align with our organizational goals.
- Data-Driven Insights: Analyze metrics to gauge training effectiveness, learner engagement, and overall program success, and be ready to pivot when needed.
- Culture Champion: Foster a culture of continuous learning and innovation, encouraging feedback and collaboration across the organization.
What We’re Looking For:
- Experience in designing and implementing training programs is a plus, but we’re open to fresh talent! If you have the passion and drive to innovate, we want to hear from you.
- A strong grasp of adult learning principles and a knack for creative training methodologies.
- Excellent communication skills to collaborate with diverse teams.
- A love for technology and a vision for how it can transform learning experiences.
- A proactive mindset, ready to adapt and thrive in a fast-paced environment.
- Sense of humor
- Should be a Non-Toxic person
Why Join Us?
At Simulpus, you’ll get to do the real HR job—no more boring paperwork or endless interviews. You’ll have the freedom to innovate, the support to succeed, and the chance to make a real impact. If you’re excited about shaping the future of learning, let’s connect and make it happen!
Job Title: Senior Python Developer
Location: Pune
Company: Wissen Technology
Job Type: Full-time
About Us:
Wissen Technology is a dynamic and innovative technology solutions company that specializes in [mention specific industry or technology focus, e.g., fintech, AI, etc.]. Our team is at the forefront of delivering cutting-edge solutions to our clients, and we're looking for a highly skilled and motivated Senior Python Developer to join us in shaping the future of technology.
Responsibilities:
- Software Development:
- Lead the design, development, testing, and deployment of high-quality Python-based applications.
- Collaborate with cross-functional teams to deliver robust and scalable software solutions.
- Technical Leadership:
- Mentor and guide a team of developers, fostering a culture of innovation and continuous improvement.
- Stay abreast of emerging technologies and industry trends, providing technical expertise to support strategic decision-making.
- System Architecture:
- Design and implement scalable and maintainable software architectures aligned with project requirements.
- Collaborate with architects and stakeholders to ensure the integrity of overall system design.
- Code Review and Quality Assurance:
- Conduct regular code reviews to ensure code quality, adherence to coding standards, and knowledge sharing among team members.
- Implement and enforce best practices for code testing, deployment, and documentation.
- Problem Solving:
- Analyze and resolve complex technical issues, providing innovative and efficient solutions.
- Proactively identify opportunities for system and process improvements.
Requirements:
- Bachelor's or Master's degree in Computer Science or related field.
6 years of hands-on experience as a Python Developer.
- Strong proficiency in Python and relevant frameworks (e.g., Django, Flask).
- Experience with database systems (e.g., SQL, NoSQL).
- Solid understanding of front-end technologies (e.g., HTML, CSS, JavaScript).
- Demonstrated leadership experience with the ability to lead and inspire a development team.
- Excellent communication and collaboration skills.
- Proven track record of delivering high-quality software solutions within deadlines.
Required Skills
• Automation is a part of your daily functions, so thorough familiarity with Unix Bourne shell scripting and Python is a critical survival skill.
• Integration and maintenance of automated tools
• Strong analytical and problem-solving skills
• Working experience in source control tools such as GIT/Github/Gitlab/TFS
• Have experience with modern virtualization technologies (Docker, KVM, AWS, OpenStack, or any orchestration platforms)
• Automation of deployment, customization, upgrades, and monitoring through modern DevOps tools (Ansible, Kubernetes, OpenShift, etc) • Advanced Linux admin experience
• Using Jenkins or similar tools
• Deep understanding of Container orchestration(Preferably Kubernetes )
• Strong knowledge of Object Storage(Preferably Cept on Rook)
• Experience in installing, managing & tuning microservices environments using Kubernetes & Docker both on-premise and on the cloud.
• Experience in deploying and managing spring boot applications.
• Experience in deploying and managing Python applications using Django, FastAPI, Flask.
• Experience in deploying machine learning pipelines/data pipelines using Airflow/Kubeflow /Mlflow.
• Experience in web server and reverse Proxy like Nginx, Apache Server, HAproxy
• Experience in monitoring tools like Prometheus, Grafana.
• Experience in provisioning & maintaining SQL/NoSQL databases.
Desired Skills
• Configuration software: Ansible
• Excellent communication and collaboration skills
• Good experience on Networking Technologies like a Load balancer, ACL, Firewall, VIP, DNS
• Programmatic experience with AWS, DO, or GCP storage & machine images
• Experience on various Linux distributions
• Knowledge of Azure DevOps Server
• Docker management and troubleshooting
• Familiarity with micro-services and RESTful systems
• AWS / GCP / Azure certification
• Interact with the Engineering for supporting/maintaining/designing backend infrastructure for product support
• Create fully automated global cloud infrastructure that spans multiple regions.
• Great learning attitude to the newest technology and a Team player
Job Description :
Business Development Executive/ Manager
2 – 8 years of experience as a Business Development Manager or similar role
Experience in leading business development team
Excellent communication and negotiation skills
Excellent leadership skills
Critical thinker and problem solver
Great communication and presentation skills
Excellent command of MS Office and CRM software
2 – 8 years of experience in business development, sales management, or relevant fields
Lead Generate, Sales and Get Client
Convincing Power
- Build the front-end of applications through appealing visual design
- Good understanding of REACT application, Native Android, System architecture, and workflows
- Experience with function and class components, hooks and material UI, CSS, styled-components preferred
- Understanding of RESTful APIS, HTML/CSS, ES6 (variables and scoping, array methods), GIT, popular frontend development tools, CI/CD tools, DevOps
- Understanding in JavaScript, object model, DOM manipulation and event handlers, DataStructures, Algorithms, JSX
- Must have knowledge in Script frameworks ReactJS, Redux, jQuery and Android Language: Typescript/ JavaScript/ JAVA / XML
- Build reusable code and libraries for future use
- Good problem-solving, Open-minded team player, troubleshooting skills
We are looking for an Angular 10+ Developer responsible for to implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance. Your main duties will include creating modules and components and coupling them together into a functional app. The artistic design will be delivered to you, together with a few HTML templates, but we will ask for your help in regard to animations, CSS, and final HTML output. You will work in a team with the back-end developer, and communicate with the API using standard methods. A thorough understanding of all of the components of our platform and infrastructure is required.
Responsibilities
- Delivering a complete front end application in angular 8+ framework.
- Ensuring high performance on mobile and desktop
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
Skills and Qualifications
- Proficiency with JavaScript and HTML5, Bootstrap and Angular
- Professional, precise communication skills
- Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
- Creating self-contained, reusable, and testable modules and components
- Ensuring a clear dependency chain, in regard to the app logic as well as the file system
- Extensive knowledge of CSS and JS methods for providing performant visual effects and keeping the framerate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Validating user actions on the client side and providing responsive feedback
- Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
- Creating custom, general use modules and components which extend the elements and modules of core Angular10+ versions
- Experience with all levels of operation available to the front-end,
- Experience with building the infrastructure for serving the front-end app and assets
- Architecting and automating the build process for production, using task runners or scripts
- Documenting the code inline using JSDoc or other conventions
Key Duties & Responsibilities -
- Design and Build cloud architecture/infrastructure
- Provision, maintain and administer MS Azure Cloud Environment
- Windows server administration.
- Implement and maintain cloud monitoring, auditing and network management functions.
- Optimize the processes for cloud-based data storage, backups and restores.
- Implement cloud security to protect data, applications, and infrastructure.
- Develop, maintain, and execute Configuration Management scripts.
Skills required
- Experience in server hardening best practices
- Knowledge of special security arrangements like Network security, DoS Protection, OS firewall, etc
- Ability to work with software firewalls and web application firewalls
- Log management and replication to a central server
- Ability to architect a secure deployment in Azure/Aws cloud using the native abstractions and services provided by respective cloud service providers.
- Ability to conduct a self VAPT of the network and servers, so that the environments are better prepared for external audits by customers' info sec teams and/or auditors.
- Ability to use DevOps automation to setup environments from scratch and also patch them from time to time to handle the changes resulting out of various factors e.g. VAPT audits, customer requests
- Experience building solutions using MS Azure DevOps.
- Knowledge of general networking concepts (e.g., DNS, TCP/IP, and firewalls).
- Experience development & maintenance of a CI/CD system.
- In-depth knowledge of build and deployment automation technologies.
- An attitude and ability to take ownership and deliver a high-quality product, on time.
- Experience of implementing DevOps
- Experience in DevOps Architectural decisions, tools selection, best practices.
- Constant research and learning on new tools and technologies in DevOps space.
Summary
As an AEM Technical Lead, you will lead efforts for delivering and supportingAdobe Experience Manager (AEM) solutions and complex integrations into Adobe creative cloud applications, CRM, Commerce, Mobile, Back Office, ESB, Analytics and Personalization technologies. Your work will consist of driving large scale implementations and working very closely with a large team by leading them in solution design and implementation. You’ll leverage your strong technical skills in developing seamless and scalable solutions for premier engagements alongside industry experts.
Responsibilities
Formulate an implementation plan & prepare estimates for the assigned activities/work items.
Solution design all elements of the implementation by working closely with an Architect where appropriate.
Report work progress to the manager & the client on a periodic basis. Participate/Lead in design discussions & client meetings.
Follow & Contribute to the organizational best practices/policies.
Apply industry standard Design Patterns for web application development. Contribute to the AEM practice
Key Skills
Adobe Experience Manager, Adobe Experience Platform, Day CQ, OSGi, Apache Sling, Apache Sightly, Apache Oak, Adobe Dispatcher, Code review
Qualification and Experience
Over 5+ year experience developing JEE web applications and OSGi, Apache Sling, Apache Sightly, Apache Oak and Adobe Dispatcher
Over 3+ years of experience in implementing Web application, Web Content Management (WCM) and Digital Asset Management (DAM) solutions using AEM platform.
Experience in AEM component development, Asset workflow development, Schedulers, Metadata & Tag Management plus integrating AEM with other applications.
Experience with Java technologies and frameworks mainly Spring, Hibernate.
Experience with at least one Ajax/JavaScript framework (Jquery, Angular, React). Experience to other web technologies like Search, XML, XSL etc.
At least played the role of Technical Lead for one year.
Excellent communication skills (both verbal and written). Adobe Lead Developer certification is a plus
About Moonraft
We are here to advance the human experience through design-driven innovation. Design, to us, is all about creating new meanings, while art is about self-expression and emotive appeal. Bringing these two creative disciplines together and operating at their intersection with business and technology, we drive business innovations with differentiating customer experience. We place the human at the centre, bringing quantitative and qualitative techniques together to develop consumer insights. Our techno-creative team, bridging consumer insights, business understanding, and advanced technology skills, then builds humanistic technology solutions.
We believe experimentation is at the core of every innovation. Radical innovation, in our view, is just an event recognised in hindsight when a number of trial-and-error attempts spark off a breakthrough. Our approach embraces rapid prototyping and empirical evidence in everything we do. As the name says, we are Moonraft Innovation Labs, driving innovation through experimentation.
"Rafters", who inhabit Moonraft, recognize ideas as the boss. They live by imagination, simplicity, and speed. Our egalitarian culture and environment are designed for rafters to thrive and deliver elegant solutions for complex problems.
About the Role
Dremio’s user experience is one of its key differentiators and makes all your data easily accessible and shareable by your data consumers. UI Engineers at Dremio are responsible for the development of the user interface and user experience on Dremio’s Data Lake Engine.
Responsibilities and ownership
- Own the full cycle of development of our modern single page web application from inception, design, development, testing, and production.
- Care deeply about modular design patterns and frameworks to deliver an architecture that’s rooted in simplicity, that’s easy to iterate on and constantly evolve.
- Passionate about ease of use, experience and quality of the product.
Requirements
- 5+ years of experience working with JavaScript frameworks such as React, Angular.js, Angular, or Vue.js.
- 2 years minimum experience with React is highly preferred and currently utilizing React in their current job.
- Strong coding experience in JavaScript (or TypeScript), HTML, and CSS.
- Passion about UI development and UX design
- Shown proven success in delivering high-quality front end applications
- Fluency in the understanding of SQL and databases (relational or non-relational)
- B.S. or M.S in Computer Science in a relevant technical field or equivalent professional experience