Associate - Customer Happiness

Key Responsibilities

• Architect and maintain scalable end-to-end automation frameworks using Playwright and TypeScript to ensure high test coverage and reliability across complex web applications.
• Design and execute advanced SQL queries in PostgreSQL to perform backend data validation, ensuring data integrity and consistency between the UI and database layers.
• Apply robust system design principles to develop modular, reusable test components and service-level abstractions that minimize framework technical debt.
• Integrate automated test suites into CI/CD pipelines to facilitate continuous testing and provide rapid feedback on build stability and regression impacts.
• Collaborate with cross-functional engineering teams to conduct technical design reviews, identifying potential edge cases and architectural risks early in the SDLC.
• Mentor junior quality engineers on best practices for asynchronous programming in TypeScript and efficient selector strategies within the Playwright ecosystem.
• Analyze complex system requirements to create comprehensive test strategies that balance functional automation with performance and reliability benchmarks.

Success Metrics for this Role (first 6 months):

• Achieve maximum possible automation coverage for all high-priority regression test cases within the assigned functional module using Playwright and TypeScript.
• Reduce manual regression testing execution time by at least 40% through the implementation of optimized, parallelized test scripts and CI/CD integration.
• Design and implement a minimum of 5 complex utility functions or custom hooks in the Playwright framework to enhance code reusability and handle intricate PostgreSQL data validation workflows.
• Maintain a script stability rate of 90% or higher, ensuring that failures are due to genuine application defects rather than environment instability or flaky test logic.

Good-to-Have / Preferred Skills

• Proficiency in implementing and managing Continuous Integration and Continuous Deployment pipelines using tools like GitHub Actions, GitLab CI, or Jenkins.
• Experience with Docker and containerization strategies to ensure consistent execution of test suites across various environments.
• Understanding of cloud infrastructure services, specifically AWS or Azure, for scaling automated test execution and managing cloud-native databases.
• Mastery of API contract testing frameworks like Pact to ensure service compatibility within microservices architectures.

Eligibility Criteria: • Years of Experience: 5-8 years on software development •

Educational Qualification: Bachelor’s degree in engineering Job Summary:

• We're seeking an experienced Angular Developer to join our team. The ideal candidate will have a strong background in developing scalable, efficient, and high-quality applications using Angular. The candidate will be responsible for handling projects, understanding requirements, and delivering solutions that meet our high standards. Primary Responsibilities:

• Design, develop, test, and deploy applications using Angular. • Collaborate with cross-functional teams to define, design, and ship new features.

• Translate requirements into technical specifications and implement solutions.

• Write clean, maintainable, and efficient code that adheres to our coding standards.

• Understand and assess requirements delivered by Product Owner. • Implement and integrate image processing libraries such as Fabric.js, Two.js, and Three.js.

• Create and manage interactive charts using libraries like Plotly and D3.js.

• Implement complex image processing algorithms and integrate image editing tools.

• Optimize application performance and ensure high-quality user experiences.

• Implement CI/CD pipelines on Azure to streamline development processes.

• Troubleshoot and resolve issues in a timely manner. Mandatory Skills: • 5-8 years of experience in Angular development.

• Solid understanding of web development fundamentals (HTML, CSS, JavaScript).

• Proficiency in image processing libraries such as Fabric.js, Two.js, and Three.js.

• Strong experience with charting libraries like Plotly and D3.js. • Excellent problem-solving skills and debugging techniques. • Strong communication and collaboration skills.

• Capable of independently handling and efficiently overseeing projects.

• Hands-on experience with CI/CD pipelines on Azure. • Team oriented personality with excellent interpersonal and communication skills. Desirable Skills:

• Knowledge of Node.js • Knowledge with Azure cloud platform. Req ID: • Experience in using UI mock-up creation software’s • Canvas and SVG Designing. •

Knowledge on Semiconductor equipment industry. • Knowledge of containerization using Docker. • Familiarity with databases such as MongoDB or MySQL. •

Familiarity with agile development methodologies. What We Offer: • Competitive salary and benefits package.

• Opportunity to work on challenging projects and contribute to our company's growth. •

Collaborative and dynamic work environment. • Professional development opportunities and training.

• Flexible working hours and remote work options. If you're a motivated and talented Angular and Node Developer looking for a new challenge, please submit your application, including your resume and a brief cover letter

We are now looking for,

Senior SW Developer – IoT Platform Development

to join the team of experts at the KONE Services & Solutions R&D. You will work together with other professionals to develop advanced KONE digital solutions that leverage the latest in cloud and connectivity technologies.

You are a cloud development expert who is passionate about designing and implementing solutions for our connectivity solutions. You are familiar with the software development patterns and can turn the architectural plans to concrete SW designs. You understand and appreciate the modern SW development practices. You work at your best when you are working with people, and you enjoy helping others.

You will work in a key role inside our Agile SW development team. Your closest colleagues will be other developers, test professionals and the PO of the team. You will be part of KONE Technology and Innovation unit’s IoT Tribe.

Main responsibilities include,

• Producing more efficient software designs for new features in our IoT platform tribe
• Developing clean and efficient code based on the specifications.
• Unit and Integration Testing for the developed code and integrate with code coverage tools.
• Verify and deploy programs and systems
• Recommend and execute improvement for the existing offerings from the IoT platform.
• Create technical documentation for reference and reporting.
• Participating in knowledge sharing and demos

To be successful in this role,

• Having a degree in Computer Science or equivalent with minimum 5+ years of relevant working experience.
• More than 3 years proven experience in developing high volume scalable cloud solutions utilizing platforms like Amazon AWS with IoT domain.
• Having hands on development experience with Java, Node JS and TypeScript.
• Experience working with MVC, WEB API, RESTful services with IoT domain

• Team player with capabilities to take the lead and develop own competencies around the core knowledge is a must.
• Understanding of React JS is an added advantage.

• Strong experience with Serverless Cloud Compute Services with AWS or Azure

• Experience in working with AWS platform and its core services like Lambda, CloudWatch, CloudFormation, CDK, SQS, S3 etc., or its equivalent Azure services
• Understanding of Serverless design, network security, cloud design patterns, high availability and secure systems.

• Hands on experience with both SQL and No-SQL databases.
• Experience on DevOps ways of working with good understanding on CI/CD

Required Skills Description

Experience Level:- 4 –7 Years of Experience

Mandatory Skills –

1. Good Coding Skills
2. Hands-on Experience Angular or React or Vue or Typescript
3. Sound knowledge on RESTFUL APIs
4. Should have executed projects where .Net and Microsoft technologies have been used and should have a good understanding of the same.

Secondary Skills

• Knowledge .Net Core, WEB API framework
• Knowledge of HTML and CSS
• SQL Server and PL/SQL
• Understanding of Design Patterns

Interpersonal Skills

1. Good in communications (Verbal and Written)
2. Should have worked individually or in team

1. Prior experience in Inside sales
2. Target Driven
3. Excellent communication skills
4. Willing to work hard and achieve the target as a team player
5. Client-focused and less TAT for conversion
6. Ability to generate reference and leads from existing and prospects
7. Multi-lingual skills are added advantage
8. Basic use of computers, CRM and giving a demo to clients on trading software