
Location: Sector 48, Gurugram
Working Days: Monday to Friday (5 Days)
Working Hours: 9:00 AM – 5:00 PM
Experience: 0–1 Year (Freshers are welcome to apply)
Role Summary
We are looking for a Junior Customer Success Executive to join our growing team. This is an excellent opportunity for fresh graduates and candidates with up to 1 year of experience who are passionate about customer interaction and eager to build a career in the SaaS industry. You will support customers with onboarding, resolve their queries, and ensure they have a great experience using our platform.
Key Responsibilities
Respond to customer queries via email, WhatsApp, phone calls, and support tickets.
Assist customers with product onboarding and provide basic product demonstrations.
Coordinate with internal teams to resolve customer issues.
Follow up with customers to ensure timely issue resolution and satisfaction.
Collect customer feedback and share insights to improve the customer experience.
Maintain accurate records of customer interactions in CRM or support tools.
Requirements
Bachelor's degree in any discipline.
0–1 year of experience in Customer Support, Customer Success, Sales, or a customer-facing role.
Freshers are welcome to apply.
Internship experience in Customer Support, Customer Success, Sales, or a customer-facing role will be an added advantage.
Good verbal and written communication skills in English.
Comfortable communicating with customers via calls, email, WhatsApp, and chat.
Basic knowledge of MS Office or Google Workspace.
Positive attitude, willingness to learn, and strong problem-solving skills.
What We Offer
Training and mentorship from experienced professionals.
Opportunity to work in a fast-growing SaaS startup.
Performance-based incentives.
Career growth opportunities.
A collaborative and supportive work environment.

About Famepilot Internet Private Limited
About
Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and Online surveys) and offline (on-premise survey, kiosk, on tablets and paper forms) channels. Businesses of any size, from 1 location to 10,000+ locations can utilize the platform to uplift their customer experience, engagement, and reputation. We gather real-time ratings & reviews and convert them into actionable insights for businesses using AI-based recommendation engine. We believe listening to customers is the most fundamental activity to succeed in any business. Famepilot closes the sales cycle loop by asking the customer feedback post-transaction, and helping businesses responding on-time. Famepilot converts reviews into revenue. Famepilot is a strategic and thoughtful start-up in Online Reputation Space with decades of combined industry experience.
Similar jobs
Job description
Experience with API testing using Postman or similar tools.
Knowledge of CI/CD pipelines and version control tools like Git.
Familiarity with performance testing tools (JMeter).
Experience in Agile/Scrum environments
We're Hiring | Full Stack AI Engineer – Multi-Agent Systems
We are looking for a Full Stack AI Engineer who can own end-to-end feature delivery – from designing agent communication patterns and orchestration logic on the backend, to building intuitive interfaces for configuring, monitoring, and debugging agent workflows. You will work directly with the architect and product owner to translate orchestration concepts (agent-to-agent messaging, tool use, handoffs, memory) into a production-grade system.
This is a hands-on builder role. You will not be writing strategy decks – you will be shipping agents, APIs, and UI.
Location: Pune
Experience: 4–7 Years (1.5+ years in GenAI/AI Agents)
Employment Type: Full-time
Key Responsibilities
Backend & Agent Development
• Design and implement multi-agent workflows using AG2 (AutoGen) and/or LangGraph – including agent roles, conversation patterns, handoffs, and termination conditions.
• Build and maintain FastAPI services that expose orchestration capabilities (agent registration, task submission, run status, streaming responses) to the frontend and external consumers.
• Implement tool/function calling, structured outputs, and memory layers (short-term, long-term, vector-based) for agents.
• Integrate LLM providers (OpenAI, Anthropic, AWS Bedrock, or local models via Ollama) with proper retry, timeout, and cost controls.
• Write clean, testable Python with type hints, pydantic models, and clear separation between orchestration logic and infrastructure.
Frontend Development
• Build React-based interfaces for configuring agents, visualising agent conversations, inspecting tool calls, and debugging runs.
• Implement streaming UI (SSE/WebSockets) to render token-by-token agent responses and intermediate steps.
• Collaborate on UX for workflow builders, run history, and observability dashboards.
System & Production Concerns
• Containerise services with Docker and contribute to CI/CD pipelines.
• Add logging, tracing, and basic evaluation hooks for agent runs (latency, token usage, success rates).
• Participate in code reviews, design discussions, and incremental hardening of the platform.
Must-Have Skills
• Full stack experience (5+ years): strong Python (FastAPI or similar) on the backend AND React on the frontend. Comfortable owning a feature across both layers.
• Hands-on with at least one agent framework: AG2 (AutoGen), LangGraph, LangChain Agents, or CrewAI. Must have actually built and run multi-agent flows, not just read about them.
• LLM application development: prompt design, tool/function calling, structured outputs, handling streaming responses, and basic context management.
• RAG fundamentals: chunking strategies, embeddings, vector stores (pgvector / Qdrant / Weaviate / FAISS), and retrieval evaluation. Bonus for hybrid (sparse + dense) retrieval.
• Database skills: PostgreSQL – schema design, indexing, and writing reasonable queries.
• API & async patterns: REST design, async Python (asyncio), background jobs, and streaming endpoints.
• Version control & collaboration: Git, PR-based workflows, writing clear commit messages and design notes.
Good-to-Have Skills
• Experience with GCS for deploying AI workloads.
• Familiarity with LLMOps – tracing (LangSmith / Langfuse / OpenTelemetry), evaluation frameworks, and prompt versioning.
• Exposure to MCP (Model Context Protocol) or A2A (agent-to-agent) communication standards.
• Experience running local LLMs (Ollama, vLLM) for prototyping or cost-sensitive workloads.
• Knowledge of WebSockets / SSE for real-time UIs.
• Basic understanding of fine-tuning concepts (LoRA / QLoRA) – we are not expecting trainers, just awareness.
We’re hiring a Maximo Technical Lead with hands-on experience in Maximo 7.6 or higher, Java, and Oracle DB. The role involves leading Maximo implementations, upgrades, and support projects, especially for manufacturing clients.
Key Skills:
IBM Maximo (MAS 8.x preferred)
Java, Oracle 12c+, WebSphere
Maximo Mobile / Asset Management / Cognos / BIRT
SQL, scripting, troubleshooting
Experience leading tech teams and working with clients
Good to Have:
IBM Maximo Certification
MES/Infrastructure planning knowledge
Experience with Rail or Manufacturing domain
Role Description
This is a full-time, on-site role in Chennai for a Senior Content Writer. We are a Software Company & you will be managing All Contents for Digital Marketing for Sciflare, not for our Clients, as a Senior Content Writer you will be responsible for Content for Social Media Marketing, Branding, Web Copies, Blogs, SEO, SEM, Lead Generation, Email Campaigns, and Demand Generation. Expected to possess a passion for writing in Tech, AI, Mobility, Blockchain, User Centric, SaaS and ability to generate exciting and compelling stories.
Skill Set
Research, Competitor Analysis, Tech Trends, Content Strategy, Content Structure & Styles, Expertise in Written English, Ability to come up with Compelling & Engaging Stories.
Responsibilities
- Conducting in-depth research on industry-related topics and writing original plagiarism-free content
- Writing creative captions for promos as well as social media.
- Analysing content marketing metrics and making changes as needed
- Collaborating with other departments to create innovative content ideas and assist the marketing team in developing content for advertising campaigns
- Recommending new content to address gaps in the company's current content
- Measure and improve content programs
- Review and implement process changes to drive operational excellence
- Work with design and web development teams to launch collateral
- Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results.
- Manage tight turnaround times and contribute to campaign ideas.
- Keep up with the current trends and happenings to use that as an opportunity to create campaigns.
- Creative writing skills, as well as the ability to communicate and collaborate effectively
- Familiarity with digital marketing strategies
- Excellent written and verbal communication skills
- Ability to work independently and meet deadlines
- Experience in the IT/Software industry is a plus
- Bachelor's degree in English, Journalism, Communications, or related field
Life@Sciflare
- An exciting & lively workplace gives you the chance to work in an environment where you may unleash your creativity and inventiveness to the best extent possible.
- Work in a collaborative setting where your cooperative team contributes new perspectives to your objectives and forges strong bonds.
- Growth mindset: You are nurtured through each stage of your professional advancement by learning and unlearning new things.
We are looking for Aptitude and Computer Trainer (Basics)
Bachelor’s degree in Human Resources, Education, Psychology, Business Administration, or a related field.
Proven experience (3+ years) as a Soft Skills and Aptitude Trainer or in a similar role.
Strong understanding of soft skills and aptitude assessment techniques.
Excellent communication, presentation, and facilitation skills.
Ability to engage and motivate diverse groups of individuals.
Proficient in using training tools and technologies.
Certification in training or coaching is a plus (e.g., CPT, CTT+)
Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).
Strong instructional and presentation skills with the ability to simplify complex concepts.
Experience in developing training materials and conducting assessments.
Certification in Microsoft Office Specialist (MOS) or similar credentials is a plus.
Excellent communication and interpersonal skills.
Ability to engage and motivate participants of varying skill levels.
We are looking for a resilient, empathic Business Development Executive to contribute to
the growth of our company. Business development executives are responsible for finding
and retaining clients, encouraging extant clients to purchase added products or features,
and remaining abreast of changes in consumption.
Requirements:
• Bachelor's degree in business management, marketing, or related field.
• 0 - 3 years' relevant work experience in business development or similar field
preferred.
• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously and work under pressure.
• Proficient in Microsoft Office and relevant software.
Responsibilities:
• Identifying profitable business opportunities
• Conducting extensive market research
• Creating actionable business strategies
• Nurturing relationships with clients
• Analyzing market trends.
Job Responsibilities:
- Coordinate with global hiring managers to identify staffing needs
- Determine selection criteria
- Source potential candidates through online channels (e.g. social platforms and professional networks)
- Plan interview and selection procedures, including screening calls, assessments, and in-person interviews
- Assess candidate information, including resumes and contact details, using our Applicant Tracking System
- Design job descriptions and interview questions that reflect each position’s requirements
- Lead employer branding initiatives
- Organize and attend job fairs and recruitment events
- Forecast quarterly and annual hiring needs by department
- Foster long-term relationships with past applicants and potential candidates
Who we have in mind:
- Proven work experience as a Talent Acquisition Specialist or similar role
- Familiarity with social media, resume databases, and professional networks (e.g. LinkedIn, Stack Overflow, and Github)
- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
- Knowledge of Applicant Tracking Systems (ATSs)
- Excellent verbal and written communication skills
- A keen understanding of the differences between various roles within organizations
Education: Must have a bachelor’s / Master’s degree in Management preferably in Human Resources, Business, or any other related field from a premier institute.
Experience: A candidate for the position will demonstrate a minimum of 4 years of relevant working experience in the IT industry.
Communication Skills: The position demands constant interactions with employees, management, and stakeholders and, therefore, excellent communication skills are an absolute necessity.
Computer Knowledge: A candidate for this position must be proficient in the use of MS Word, Excel, and PowerPoint, all necessary for the creation of not only visually but verbally engaging materials, reports, presentations, and proposals for departmental heads and management, stakeholders.
Interpersonal Skills:
He should also possess good
- Verbal and non-verbal communication.
- Listening skills.
- Assertiveness.
- Work with multiple internal departments and help build systems and solutions to solve business problems.
- Become an integral part of our Software Team to maintain and build solutions to work with our in-house applications.
- Take full ownership of our existing PowerApps ecosystem and build new flows as required.
- Understand our Dynamics 365 architecture and continue to maintain and improve the system based on new requirements.
- Liaise with our Global Sales Team to implement new features in Dynamics 365.
- Work closely with our internal research teams to implement solutions in SharePoint Online.
- Explore and propose new solutions, primarily in the Microsoft environment around data management (including Azure Data Lake & Power BI).
- Willing to grow into a senior role and take on more responsibilities. Experience,
Skillset:
- Good knowledge of the Microsoft Power Platform (PowerApps; Flow; Logic Apps; PowerBI).
- Experience working with MS Dataverse (creating and packaging solutions, SDK knowledge, Ribbon workbench, XRM toolbox, Data export service).
- Previous experience with Dynamics 365 CRM.
- Good understanding of OpenAPI standards & at least one scripting language (Javascript preferred).
- SharePoint Online experience (creating and configuring sites, security models, Dataverse integration).
- Knowledge and prior experience with SharePoint Designer.
- Prior experience or willingness to learn and work with Azure Data Lake.
- Proactive and able to explore the MS environment, go through Microsoft documentation and stay on top of latest developments.
- Good communication skills and willingness to work with a diverse international team
Skills and Experience :
- 1-4 years experience overall.
- At least 1 year of experience in inside sales.
- Looking for Hard Core Inside Sales and not Looking for someone who has worked on lead generation work or upselling.
- Preferred Candidates are from Ed-Tech Industry with K-12+ segment dealing only.
- Managing competitors and keyword analysis.
- Creating the content on the basis of the above-mentioned analysis.
- Working on on-page SEO techniques










