Junior Customer Success Executive

Talent Acquisition (Primary Focus)  

• Manage end-to-end recruitment for business functions (corporate + operations)  

• Understand hiring requirements and align sourcing strategies accordingly  

• Source candidates through job portals, LinkedIn, referrals, and vendor channels  

• Screen profiles, coordinate interviews, and ensure timely closures  

• Drive offer rollout, negotiation, and joining conversion  

• Maintain strong pipelines for ongoing and upcoming roles  

• Track hiring metrics such as TAT, closures, and conversion ratios  

HR Generalist Responsibilities  

• Support onboarding and induction processes  

• Maintain employee records and documentation  

• Assist in employee lifecycle management (confirmation, exits, etc.)  

• Handle employee queries and basic HR operations  

• Support engagement initiatives and HR activities  

Stakeholder Management & Reporting  

• Work closely with hiring managers for role alignment and feedback  

• Ensure adherence to hiring processes and policies  

• Share regular recruitment trackers and reports 

KPI (Metrics to evaluate):  

• Monthly hiring closures  

• Time to hire (TAT)  

• Offer-to-join ratio  

• Candidate experience  

• Early attrition  

Who You Are (Must-Haves):  

Key Skills Required  

• Strong recruitment and sourcing capability  

• Ability to work in a target-driven, fast-paced environment 

 • Good communication and stakeholder management skills  

• Basic understanding of HR operations  

• Strong coordination and execution skills 

Role & Responsibilities

Lead the design, development, and deployment of complex, scalable, reliable, and highly available features for world-class SaaS products and services.

Guide the engineering team in adopting best practices for software development, code quality, and architecture.

Make strategic architectural and technical decisions, ensuring the scalability, security, and performance of software applications.

Proactively identify, prioritize, and address technical debt to improve system performance, maintainability, and long-term scalability, ensuring a solid foundation for future development.

Collaborate with cross-functional teams (product managers, designers, and stakeholders) to define project scope, requirements, and timelines.

Mentor and coach team members, providing technical guidance and fostering professional development.

Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.

Drive continuous improvement in development processes, tools, and technologies to increase team productivity and product quality.

Stay updated with the latest industry trends and emerging technologies to drive innovation and keep the team at the cutting edge.

Ensure project timelines and goals are met, managing risks and resolving any technical challenges that arise during development.

Foster a collaborative and inclusive team culture, promoting open communication and problem-solving.

Imbibe and maintain a strong customer delight attitude while designing and building products.

Strong Software Development & DSA Profile

Mandatory (Experience): Must have 5+ YOE in Software Devleopment (preferably in product-based companies).

Mandatory (Skills 1): Must have strong expertise in scalable systems and applied DSA

Mandatory (Skills 2): Must have strong understanding of System Design (like HLD, LLD, microservices, caching, database scaling)

Mandatory (Exclusion): Don't source from Physicswallah and Scaler (No hire policy)

Experience: 2-3 years of experience in video editing, preferably within fintech, tech, or digital marketing.

Technical Skills: Proficiency in Adobe Premiere Pro, After Effects, Final Cut Pro, and other relevant editing software.

Portfolio: A portfolio demonstrating a range of video editing work, showcasing strong storytelling and visual design.

Creativity & Attention to Detail: Strong sense of timing, pacing, and ability to convey messages effectively through visuals.

Collaboration & Communication: Excellent team-working skills to liaise with cross-functional teams and incorporate feedback.

Requirements 

• 7-10 years of architecture, software design, engineering, and implementation experience in a complex and fast-moving early-stage start-up environment.
• Strong expertise in systems architecture and a service-based codebase.
• Strong expertise in designing highly available, fault-tolerant, scalable systems. • Experience building and leading engineering teams that took products from idea to launch (0 to 1) and launch to scale (1 to 10).
• Strong communication and leadership abilities especially in the current remote environment.
• Strong developer who can give the best in their team a run for their money! • A passion for building impactful products.
• Deep knowledge of backend and frontend technologies such as NodeJS, Java, Postgres/MySQL, ReactJS, Docker, and Kubernetes.
• Experience with mobile development: Android and/or React Native.

Building the Engineering Team and Culture 

The power of a good engineering leader is to build out the engineering team and set a start-up’s  engineering culture, especially when the organization gets to the size where that middle layer of  management is required. A strong head of engineering should therefore be able to determine  who will be good leads for the team, hire them, and be able to groom that skill set over time. 

Product Planning 

Not only the ability to execute, but the leader’s role prior to development is also critical to the  product-planning phase. While product management/marketing will provide insight into the  features, market size, pricing etc. the engineering leadership needs to provide feedback into the  resources (headcount, equipment, etc.) needed to deliver by a given date. An engineering leader  brings sanity to this process with a unified view of broader objectives.

Execution 

Ultimately, the output of any engineering organization is the product. A well-functioning  organization will not only build a high-quality product, but also hit pre-determined dates and  accurately forecast updates to the timeline as it changes. One has to have a command of the  software development process, and ensure the correct process is in place and followed. 

Handling Chaos 

When a product launch goes right and catches the world on fire, the feedback from the market  can be overwhelming. Even with marginal success, engineering will be inundated with customer  escalations, feature requests etc. All of this must be addressed while continuing to drive the  product forward. A hallmark of a strong engineering leader is to maintain composure while  navigating this chaos. 

Why you’ll LOVE this job 

We’re a small team that enjoys working hard, getting a lot done and having fun. Not to mention  that you’ll get to work on a product that is making a profoundly positive impact on people’s lives.  We also provide an outstanding training ground for aspiring entrepreneurs. We can promise: 

• Unlimited PTO so you can take the time you need to rejuvenate. 
• We care about you. We offer competitive health insurance for employees and their  dependents. We also offer two days of mandatory wellness leaves per month. • Our co-workers are a close-knit, intelligent, and motivated team. 

Compensation 

Commensurate with experience (cash + bonus + equity).

Job description

Who we are looking for

· A Natural Language Processing (NLP) expert with strong computer science fundamentals and experience in working with deep learning frameworks. You will be working at the cutting edge of NLP and Machine Learning.

Roles and Responsibilities

· Work as part of a distributed team to research, build and deploy Machine Learning models for NLP.

· Mentor and coach other team members

· Evaluate the performance of NLP models and ideate on how they can be improved

· Support internal and external NLP-facing APIs

· Keep up to date on current research around NLP, Machine Learning and Deep Learning

Mandatory Requirements

· Any graduation with at least 2 years of demonstrated experience as a Data Scientist.

Behavioural Skills

· Strong analytical and problem-solving capabilities.

· Proven ability to multi-task and deliver results within tight time frames

· Must have strong verbal and written communication skills

· Strong listening skills and eagerness to learn

· Strong attention to detail and the ability to work efficiently in a team as well as individually

Technical Skills

Hands-on experience with

· NLP

· Deep Learning

· Machine Learning

· Python

· Bert

Preferred Requirements

· Experience in Computer Vision is preferred

Job Role

Understand the requirements and Develop Web Applications independently

coordinate/prepare report status on development tasks: design, unit test, code, source control Job Responsibility Should be able to code independently or with minimal support from leads.

Should be able to adhere to all customer processes.

Should be able to communicate with customer teams.

Should be able to understand the application, design and translate the same to code.

Should be able to write unit test cases

3+ years of industry experience designing, building and supporting cloud-native systems in production with a solid grasp on good software engineering practices such as code reviews, a deep focus on quality, and documentation

• Demonstrable backend development expertise using Java (JDK 8+, 11 preferred)
• Proven Experience writing reactive, event-driven, asynchronous code using Vert.x
• Fair understanding of networks, security, system resilience & clustering • Experience with MongoDB & ELK stack
• Experience building & consuming RESTful APIs • Experience writing Unit & Integration tests with JUnit5 / Jupiter
• Ability to troubleshoot and effectively resolve issues across services and multiple levels of a complex technical stack that includes microservices, container & virtualized environments, and message & event streams, in a timely manner.
• A desire to learn and apply best practices in software development
• Good communication, and the ability to work remotely with minimal supervision

Nice to have skills:

• Oracle database experience a plus
• Experience with Apache Kafka (or Java Messaging Services in general) & Nifi
• Experience with containers & orchestration – Docker, Docker Swarm, Kubernetes
• Experience with CI / CD – Jenkins, Nexus, AWS and / or Azure Cloud infra

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)

• The candidate should have more than 2+ years of experience in Manual testing, Developing, and executing test cases.
• Minimum 2 years of experience with selenium web driver is required also needs to have strong Java coding skills.
• Selenium with Java, Selenium Eclipse automation, API automation experience is good to have.
• Exposure to working in Agile/Scrum environment.
• Experience in Web Testing and Mobile Testing is a must.
• Understanding of QA metrics and reporting.
• Should have knowledge of Defect Management, Bug life cycle, Performance management.
• Proficient in different types of Testing like Integration, Regression, Sanity, User Acceptance testing, etc.