server engineer

Role Full Stack Intern

Duration: 3 months, with a potential full-time offer based on performance

Work Mode: Work from office, 5.5 days a week (HSR Layout, Bangalore)

Stipend: Unpaid

PPO(based on performance) : 4-5LPA

About Us:

HeyCoach is an innovative EdTech product company focused on revolutionizing the education space. We work in a dynamic start-up environment, building solutions that empower both educators and learners.

About the Role

We are seeking a Fullstack Development Intern who is passionate about coding, eager to learn, and ready to contribute to building scalable, impactful web applications. This is a hands-on internship designed for individuals who want to grow their technical skills by working directly with experienced developers in a product-driven environment.

Key Responsibilities

·      Assist in the development and maintenance of web applications using React.js and Node.js

·      Contribute to the design, development, and deployment of new features

·      Participate in code reviews and debugging efforts

·      Optimize performance, usability, and functionality of the product

·      Learn and adapt to the company's technology stack and development practices under the mentorship of senior engineers

What We're Looking For

Education: B.Tech/B.E in CSE or MCA/M.Sc. in Computer Science or related IT fields

Technical Skills:

o  Strong grasp of JavaScript, React.js, and Node.js (Mandatory)

o  Basic understanding of HTML, CSS, and fullstack architecture

o  Familiarity with Next.js or NestJS is a plus

o  Solid problem-solving ability and attention to detail

o  Ability to learn quickly and work independently.

o  Good communication skills and a willingness to collaborate in a team.

o  Web development practices and technologies.

Why Join HeyCoach?

·      Internship Certificate: Receive a certificate upon successful completion of the internship.

·      Opportunity for Full-Time Conversion (PPO): Based on performance during the internship, there's potential for a full-time offer after 3 months.

·      Start-up Environment: Gain valuable experience working in a fast-paced, collaborative startup culture.

·      Mentorship & Exposure: Work closely with senior developers, gaining exposure to modern web development practices and technologies. 

Java Developer:

Total  work  Experience: 2 to 4 Years

Desired Skill Set:

Responsibilities:

·        Proficient in Java, with a good knowledge of its ecosystems

·        Solid understanding of object-oriented programming

·        Familiar with various design and architectural patterns

·        Skill for writing reusable Java libraries

·        Knowledge of concurrency patterns in Java

·        Familiarity with concepts of MVC, JDBC, and RESTful

·        Experience with popular web application frameworks, such as Play and Spark

·        Familiarity with Java GUI frameworks such as Swing, SWT, and AWT depending on project requirements.

·        Knack for writing clean, readable Java code

·        Experience with both external and embedded databases

·        Understanding fundamental design principles behind a scalable application

·        Basic understanding of the class loading mechanism in Java

·        Creating database schemas that represent and support business processes

·        Basic understanding of JVM.

·        Implementing automated testing platforms and unit tests

·        Proficient understanding of code versioning tools, such as Git

·        Familiarity with build tools such as Ant, Maven, and Gradle

·        Familiarity with continuous integration

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Responsibilities: 

• Collaborate with internal stakeholders to set communications calendar, creative strategy, and content promotions
• Build customers segments and communication campaigns along customer journeys
• Set, track, and improve key metrics within SMS, email, in-app message and push notification channels
• Identify opportunities to increase retention and lifetime value; plan, direct, and execute marketing programs that achieve those goals
• Plan, implement and track A/B and multivariate tests for transactional, triggered, and marketing mailings Code, test, and implement marketing promotions and campaigns
• Lead efforts for cross-promotion and marketing of new Zolve products across applicable audiences
• Stay current with industry innovations, trends, and best practices across functional areas
• Ensure customer data policies and Zolve's privacy policy are enforced

Requirements: 

• 2-5 years of relevant work experience ideally in a fintech/payments/E-commerce/ tech environment with strong growth and analytics background
• 2+ years experience in maintenance & management of CRM platforms (customer.io //CleverTap experience is a bonus)
• MBA or equivalent post-graduation, with at least two years of experience in digital marketing in B2C company 
• Strong understanding of advertising tools like AdWords, Facebook Business Manager, Adobe AdCloud. 
• Experience with/understand fundamentals of brand building and marketing i.e. audience mapping, positioning, media planning/media mix etc. 
• Excellent written and verbal communication skills 
• Prior startup experience is a plus

The location is Bangalore

LogiNext is looking for a technically savvy and passionate QA Lead to cater to the testing efforts in the domain of manual testing. You will help the team in building an awesome manual platform from scratch and test the product for quality & stability.

You should have hands-on experience in testing and writing test case to develop and execute exploratory tests in order to ensure product quality. You will have to estimate, plan, and coordinate testing activities. You will also have to ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system. You should have strong inter-personal and communication skills.

Responsibilities:

• Design, implement & execute the test cases for product features
• Identify, record & track the bugs or enhancements early in the release life cycle
• Create detailed, comprehensive and well-structured test plans and test cases
• Perform thorough regression testing when bugs are resolved and support testing quick patches to production
• Review requirements specifications and technical design documents to provide timely and meaningful feedback
• Create repeatability in testing that enables and validates high quality releases
• Identify functional/non-functional issues and come up with scalable resolutions
• Engage actively with cross functional teams to enable timely delivery through good planning, proactive communication and timely execution
•  

Requirements:

• Bachelor’s degree in Computer Science, Information Technology or a related field
• 11 to 14 years of relevant experience in the testing domain for SaaS products
• Hands-on experience in non-functional testing skills like Load Testing, Performance Testing and Security Testing
• Experience in testing APIs, web and mobile applications
• Experience in automation of web and mobile platforms
• Experience in working on Linux/Unix environment
• Knowledge of DevOps is an added advantage
• Understanding of Software Development (preferably Java) and Continuous Integration Systems
• Experience with testing on AWS environments
• Experience of working in Agile Environment
• Excellent written and oral communication skills, judgment and decision making skills, and the ability to work under continual deadline pressure

Hi All,

Greetings from LMV Group

We are hiring  Female Telecallers

Education - Any graduate fresher is eligible

Age limit - 18 TO 28 years

Experience required - Fresher 0 to 6 months is required

Languages known - Telugu, English

candidate must have good communication skills.

Conduct outbound calls to potential clients based in the United States,

promoting our IT services and generating leads.



Build and maintain strong relationships with prospects to understand their

business needs and present appropriate solutions.



Achieve monthly targets.



Develop a deep understanding of our IT services and effectively

communicate their value to potential clients.



Stay up-to-date with industry trends and competitive landscape to effectively

position our services in the market.



Collaborate with the sales team to identify cross-selling and upselling

opportunities.



Maintain accurate and up-to-date records of all sales activities in the CRM

system.



Participate in regular sales meetings and provide insights and feedback on

market trends.

• Make Outbound Calls to Prospects
• Explaining the services of Hedgehomes over call and in person to the clients
• Assissting the Prospects in site visits to various real estate projects briefing them about the pros and cons of individual location and project.
• Analysing the requirement of the prospect and finding a suitable project for him/her.
• Supporting business development through active lead nurturing and developing prospect relationships
• Maintaining Proper Follow up with the prospects and updating it on cloud based CRM.