Engineering Manager- Backend

WHO WE ARE:

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge,Hamilton Lane, Franklin T empleton, Motive Partners and a who’s who of the financial service industry.

We are creating engaging wealth experiences to better financial lives through AI and investment intelligence-powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and

planning divisions.

OUR VALUES: Go with your GUT

● Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos

aside to find our genius zones. With self-awareness and integrity we strive to be the best we can

possibly be. No excuses.

●Understanding through Listening and Speaking the Truth. We value transparency. We communicate

with radical candor, authenticity and precision to create a shared understanding. We challenge, but

once a decision is made, commit fully.

●I Win for T eamwin. We believe in staying within our genius zones to succeed and we take full

ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win

together.

Key responsibilities:

● Prototype Development: Build and validate prototypes by designing datasets and performing fine-tuning to demonstrate model feasibility and effectiveness.

● Model Fine-Tuning: Lead the fine-tuning process for large language models, leveraging both open-source solutions (e.g., LORA, LLAMA 2/3) and proprietary models like GPT 3.5/4.0 to address specific business needs.

● Retrieval-Augmented Generation (RAG): Design and optimize advanced RAG systems,implementing efficient methods for chunking, indexing, and managing complex document formats, such as PDFs.

● Agentic Workflows: Develop and apply agentic workflows to create advanced conversation agents tailored for various use cases.

● Prompt Engineering: Craft effective prompts to enhance the performance of large language models, such as GPT-4 and Cloud 3, ensuring solutions align with business objectives.

● Inference Frameworks: Utilize inference frameworks like VAM and advanced pipelines to improve scalability and streamline the deployment of machine learning models.

● ML Model Deployment: Lead the deployment and productionization of machine learning models, collaborating closely with software engineers to ensure seamless integration into products.

● Conversational Experiences: Work with cross-functional teams, including design and product, to craft engaging and personalized conversational AI experiences for end-users.

● Independent Execution: Demonstrate the ability to independently manage projects, deliver features, and achieve outcomes in a dynamic, fast-paced startup environment.

● Data Personalization: Leverage and analyze existing datasets to enhance model performance and create tailored user experiences, fine-tuning models to align with unique business cases.

● Startup Mindset: T ake initiative in setting up workflows, tools, and systems from scratch, showcasing flexibility and adaptability in a growing organization.

● Leadership and Collaboration: Act as a leader and independent contributor, effectively collaborating across diverse teams while managing evolving project priorities.

● Research and Innovation: Drive innovative research aligned with business goals, exploring advancements in Natural Language Understanding (NLU) and conversational AI applications.

● Knowledge Sharing: Publish and present groundbreaking research in top-tier journals and conferences, contributing to the broader scientific community and enhancing organizational credibility.

Requirements:

● 8+ years of experience

● Experience working with LLMs and Generative AI

● Experience building conversational bots

● Experience 2+ Years fine tuning models

● Experience using RAG base approaches

● Understanding of financial concepts and investing would be a big plus but not required

Responsibilities of a Senior Software Engineer (Backend):

• You will be a guide in the entire application lifecycle including research, design, development, testing (dev owns quality), along with continuous deployment and delivery
• Lead design with a major focus on best user experience, performance, scalability and future expansion
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills to bring in continuous improvements and implement best practices.
• You will apply the latest technology thinking from our tech radar, adopt best design practices to solve complex problems and ensure our product is the best in usability.
• You will work directly with the CEO and the cross functional product teams, align on the needs of the products and operations.
• You will analyze business, technology challenges and suggest solutions
• Build an “Awesome” team

This opportunity is for you if,

• You have 4-6 Years of work experience in building highly-interactive applications using Java, Spring MVC, Spring JMS, Spring JDBC, Spring IOC, Spring Boot, MySQL, MiBatis, ReactJS, Java Script, jQuery, AWS, JMS and have knowledge on wide range of web technologies, tools and Frameworks.
• You have experience in working with Restful webservices
• You have strong knowledge and understanding of design patterns and domain driven design
• You understand fundamental design principles behind building scalable, resilient, and maintainable applications 
• You have functional knowledge of inclusive design: accessibility, and related tooling
• You have consumer web development experience for high-traffic, public facing web applications
• You have knack for writing clean, readable, re-usable code
• You have good knowledge on TDD and CI/CD practices.
• You have experience in managing and publishing releases using Git branching and tools like NPM and YARN.
• You have penchant for learning
• You are a great analytical & logical thinker and someone who loves solving problems
• You are passionate, energetic, enthusiastic and a go-getter
• You are “ FUN @ Work “

Position Title: Admission Counselor

Job Location: Jodhpur.

Experience: min 3 years of experience in the educational field only

*Only Female candidates are required for this position*

Job Summary:

As an Admission Counselor, you will be responsible for recruiting, advising, and admitting prospective students to the institution. You will serve as a liaison between the institution and potential students, guiding them through the admissions process and providing information about academic programs, campus life, financial aid, and other relevant topics. Your goal will be to attract a diverse and qualified pool of female applicants and ensure a seamless transition from application to enrollment.

Key Responsibilities:

• Represent the institution at high schools, college fairs, and community events to promote programs and opportunities.:
• Provide personalized guidance to prospective students, addressing their questions and concerns about academic programs, admissions requirements, and campus resources.
• Assist students in identifying their academic and career goals and how they align with the institution's offerings.
• Cultivate positive relationships with high school counsellors, community organizations, and other stakeholders to promote the institution and foster partnerships.
• Maintain contact with admitted students to facilitate their transition to enrollment and address any concerns they may have.
• Maintain accurate records of recruitment activities, applicant interactions, and admissions decisions using the institution's CRM or admissions software.

Qualifications:

• Bachelor's degree in education, counselling, marketing, or a related field (Master's degree preferred).
• Previous experience in admissions, recruitment, or counselling, preferably in a higher education setting.
• Strong communication and interpersonal skills, with the ability to engage and connect with diverse audiences.
• Knowledge of admissions processes, financial aid options, and higher education trends.

Additional Requirements:

• Willingness to travel occasionally and work flexible hours, including evenings and weekends, to accommodate recruitment events and deadlines.
• Ability to work independently and as part of a team in a fast-paced environment.
• Empathy, patience, and a genuine desire to help students achieve their educational goals.

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Database administrator (DBA) will be the performance, integrity and security of a database. You'll be involved in the planning and development of the database, as well as in troubleshooting any issues on behalf of the users.

Job Responsibilities:

• Monitoring system performance and identifying problems that arise.
• Install and maintain the performance of database servers.
• Develop processes for optimizing database security.
• Set and maintain database standards.
• Install, tune, implement and upgrade DBMS installations
• Write and deploy MYSQL patches
• Upgrade and improve application schema and data upgrades
• Manage database access.
• Performance tuning of database systems.
• Install, upgrade, and manage database applications.
• Diagnose and troubleshoot database errors.
• Recommend and implement emerging database technologies.
• Create and manage database reports, visualizations, and dashboards.
• Create automation for repeating database tasks.
• Be available for on-call support as needed.

Skills Required:

• A minimum of 3 years' experience as a database administrator.
• Strong and Proficiency in data manipulation languages, including MS SQL,
• Advanced knowledge of database security, backup and recovery, and performance monitoring standards
• Understanding of relational and dimensional data modelling
• Strong mathematical and statistical knowledge
• Excellent written and verbal communication skills
• Impeccable attention to detail

Please find the ServiceNow JD for Service Mapping:
• Overall 10+ years of application development out of which 3-5 years of ServiceNow development and implementation experience are required. • Prior experience with the Discovery module implementation in ServiceNow and strong knowledge of the CMDB and Asset Management modules • Strong knowledge of the latest version of CSDM. • Prior experience with Service Mapping implementation in ServiceNow is a must. • Good knowledge of the ServiceNow Events Management module. • Good knowledge of the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management and Service Catalog • Design and implement new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Flows, Script Includes etc. • Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks. • Service Catalog and Request Workflow Design and Configuration. • Modules & Application implementation and Automated Test Framework knowledge. • Use of Mid server, web services, REST services configurations, schedulers, email, events and notifications. • Experience in JavaScript, Jelly Scripting, glide scripting, jQuery, Angular JS, Bootstrap, HTML, Ajax, and CSS. • Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration. • Work with functional and admin teams to deliver automated workflow solutions in ServiceNow • Facilitate and support the rollout of new application and enhancements in ServiceNow • Advise functional and admin teams on design, development and overall ServiceNow best practices • Work with Business Systems Analyst to gather and review requirements • Experience with ITIL & Scrum methodologies • Working knowledge of relational database concepts and structure • Experience with security risks and impact from a development perspective • Integration experience with REST is must and SOAP is a plus • Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements • Knowledge on ServiceNow APM and ServiceNow SecOps is a plus • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases • Excellent communication skills (verbal & written) Location: Resource must be based in Bangalore and needed to be coming to Dell 6 Bangalore on Wednesdays.

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using React Js, MySQL, JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design. 

Responsibilities

- Must have

    - Experience with React and Redux or similar programming

    - Experience in Rest API integration

    - Passionate about user experience

     - Android and IOS development

- Other requirements

    - Good knowledge of Javascript functions and operators

    - Responsibility for major tasks and chores

    - Willing to resolve technical debt in the early step

    - Good understanding of sprint cycle in agile

    - Can communicate with developers and non-developers

    - Can work independently but a great collaborator

    - Serverless API experience is not counted

    - Good to have Git workflow knowledge

    - Good to have Github collaboration experience

Qualifications

• Bachelor's degree or equivalent in Computer Science
• 2+ years experience in frontend development
• Familiarity using Scrum/Agile development methodologies
• Experience building object-oriented web applications in React Js, MySQL, JavaScript, HTML5, and CSS3

• Define best strategies for product development 
• Product road maps 
• Wireframing 
• should have 15 plus years exp