Java Developer

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Financial Management & Reporting:

•Oversee all accounting transactions, monthly, quarterly, and annual closings, and publish timely financial statements.

•Prepare budget forecasts, supporting annual financial planning and financial health assessments.

Compliance & Taxation:

•Compute and file tax returns, ensuring GST compliance with regulations.

•Conduct audits to maintain financial accuracy, adhere to standards, and comply with financial policies.

•Regularly review bookkeeping for accuracy and compliance.

Cash Collection:

•Oversee the company’s cash collection process and ensure that cash receipts are processed efficiently and accurately.

•Monitor and track cash flow regularly, ensuring sufficient funds are available for operations.

•Coordinate with the sales and customer service teams to address any issues or discrepancies related to payments.

Trade Receivables Management:

•Monitor and manage trade receivables, ensuring that outstanding invoices are followed up on and collected in a timely manner.

•Track aging of receivables and ensure that overdue accounts are actively pursued.

•Issue statements and reminders to clients regarding overdue payments.

Account Reconciliation & Financial Health:

•Manage balance sheets, profit/loss statements, and report on the company's financial health and liquidity to stakeholders.

•Audit financial transactions and documents, maintaining meticulous records.

Technical Proficiency & Confidentiality:

•Reinforce financial data confidentiality and conduct database backups as necessary to secure sensitive information.

•Proficiently utilize Tally, Oracle, and Excel for comprehensive financial analysis and reporting.

•Stay updated with industry standards and best practices to ensure high-quality and secure financial data handling.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Responsibilities

• Design & Develop Odoo Apps
• Translate requirements into clean and efficient code
• Analyze, diagnose and resolve errors relate to the applications.

Must Have

• Bachelor's Degree In Computers/MCA
• Object-oriented programming language
• Basics of Python/HTML/CSS/JS
• Highly creative and autonomous

Nice To Have

• Python/Javascript Knowledge
• Linux, Github
• Contribution in open source projects
• Strong communication skills

What's great in the job?

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company

Overall 4-5 years of solid experience with .Net.

Experience in .Net core

Strong knowledge of .NET web framework (MVC 4/5, Restful WebApi).

Good to have LINQ to SQL, LINQ to Objects, and LINQ to XML

Good to know Asp.net Web forms

Good to know about Front-end technologies like react, angular

Experience in JavaScript/CSS/Bootstrap/HTML5

• Own the product development from scratch
• Architect scalable, distributed and large-scale web and mobile solutions from scratch
• Code for fresh development and to troubleshoot and resolve issues
• Writing reusable, testable, and efficient code
• Creating database schemas that represent and support business processes
• Design and implementation of low-latency, high-availability, and performant applications
• Manage a team of   Developers and Interns
• Boost productivity of team by guiding junior employees and setting the right path for the team

• Excellent analytical skills and understanding of computing fundamentals
• At least 5 years of work experience as a Software Developer
• Strong knowledge either of NodeJS or Python
• Experience working with AWS Serverless Technologies(Lambda, ApiGateway, Cognito, DynamoDB)
• Experience with SQL and NoSQL databases
• Experience with CI/CD and automation methodologies
• .Experience and knowledge of open source tools & frameworks, broader cutting-edge technologies around server-side development

Work Location:Mumbai,Gurgoan,Indore,Bangalore,Hyderabad

• J2EE
• Web services
• JSON
• JSP Servlet
• Exception handling
• Multithreading
• Rest API
• Microservices