Java Buisness Process Management

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

We are a talent startup that partners with fast-moving digital companies globally to scale their teams. Since 2016, we have served over 100 funded startups ( top brands, some unicorns too!) and hired teams in the spaces of engineering, growth, design and product. Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive workplace.

About the role
We are looking to hire a recruiter who should be experienced and motivated that can help source and hire for top-funded companies globally.
Ideal candidate is a high-energy, strong communicator with a knack for engaging experienced professionals.

Responsibilities 

• Responsible for End to End Recruitment (Sourcing, screening of profiles, scheduling of interviews).
• Responsible for understanding and analyzing the requirements in different technical skill set categories.
• Creative sourcing methods like Linked-In, internal database, referrals, head-hunting, and networking.
• Take steps to ensure a positive candidate experience
• Willing to take challenges in Recruitment & closing the demands on time.

• The ideal candidate should have the zeal to grow in the technical Recruitment world.
• Must have IT recruitment/Non-IT hiring experience and expertise in Screening, shortlisting, negotiation and coordinating with the Recruitment process.
• Experience in working on Job Portals is mandatory
• Experience in full-cycle Recruiting, Sourcing
• Proficient in the use of social media and job boards
• Aggressive and talented professionals with excellent communication skills.
• Well-organized & capable of managing Quality and Volumes of open positions

At https://www.holofy.io/">Holofy,We are building an incredible product and to do that we need incredible people.

If you have ambition and drive and want to own your roadmap in a company that knows how to innovate and scale, we want to talk to you.

We work in small, self-managing, collaborative and agile/Kanban teams and are looking for great technology developers who can work in the same.

Location - Remote/WFH

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Pre-requisites:

• Hands on experience in mobile application development for at least 2 to 5 years.
• Hands on working experience in Swift.
• Hands on working experience in Offline storage like CoreData/Realm.
• Experience in multithreaded programming and memory optimization
• Ability to learn and grow in a fast paced setup.
• Working knowledge of iOS Architectural Components and Design Patterns
• Very good debugging skills
• Good knowledge in implementing Pixel Perfect designs
• Good in Data Structures and Algorithms.

Responsibilities:

• Coming up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team.
• Driving the adoption of best practices & regular Participation in code reviews, design reviews, architecture discussions.
• Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create.
• Implementation of long term technology vision for your team.
• Responsible for complete architecture of your product;
• Creating architectures & designs for new solutions around existing/new areas
• Decide technology & tool choices for your team & be responsible for them.

What else we can offer:

• Limitless growth and encouragement to be innovative and challenge status quo.
• Exceptional compensation & benefits and performance-based recognition & rewards.
• Open door policy and flexible working hours and Medical coverage.

• 2+ years relevant professional experience.   
• Good understanding and a full life cycle project implementation experience with Java / J2EE technologies   
• Experience with JavaScript, HTML and CSS   
• Experience with Angular 5/6 and TypeScript   
• Experience using SOAP or REST APIs   
• Experience Struts, Hibernate is preferred.   
• Strong communication and interpersonal skills is an absolute must.   
• Immediate joiners preferred.  
• Bachelor's degree or equivalent.   

• Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensuring cross browser compatibility and performance
• Build efficient and reusable front-end system that drive complex web applications
• Identify, address performance bottleneck and communicate best practices for front end engineering
• Responsible for meeting expectations and deliverables on time and in high quality
• Collaborate with Product Designers, Product Managers, and Software Engineers to build/deliver next generation products
• Interact with other team members to incorporate their innovations and vice versa
• Rapid prototyping web user interfaces

Design

·       Design a Service Platform that will serve a large scale of users 

·       Prepare design based on requirements and direction provided by product manager

·       Research and consult with SMEs to ensure the design is most suitable to meet the requirements

·       Present and explain design decisions and gain consensus within in the team

·       Propose UI/UX design decisions that align with requirements and expectations

·       Create any support documentation required for future design updates and validation

Develop

·       Document development plan to implement requirements (Senior)

·       Manage development project tasks and schedule (Senior)

·       Establish development lifecycle model to suit the needs of the project (Senior)

·       Build & configure the base platform based on Open Source solution

·       Manage sprint cycle releases and track development progress 

Quality

·       Perform Quality Assurance before releasing new features

·       Conduct Integration testing to ensure platform is stable

·       Track any issues and ensure that defects are resolved in the next release

·       Demonstrate new features at the end of the sprint

·       Report the development progress weekly including any issues identified

Standards

·       Use the following standards, methods and techniques

o   SDLC including Waterfall, Agile & DevOps

o   Project Management & Requirements Management

o   Coding standards, Code review process & Code management

o   Build, Test & Release Processes

o   CI/CD Frameworks

Technology

·       Use the following frameworks, technology & tools

o    Java, PYTHON, Jquery, React, , 

o   API, REST, DJango

o   Docker, 

o   Git, Jenkins

o   Linux

o   MySQL,