Data Scientist

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
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1. Design patterns- socket communication/ micro services architecture

2. Caching - REDIS MEMCACHED etc

3. Database - MONGO, SQL etc. min 2yrs experience with these.

4. Features created for large concurrent requests.

5. Node Js, Go lang any asynchronous programming language min 2 yrs exp with any one of them.

6. Message Queues - RABBIT MQ, Kafka etc.

• A job description for an SAP subject matter expert (SME) may include the following skills and responsibilities:
• Analytical and problem-solving skills: SMEs need to be able to analyze complex problems, identify patterns, and propose solutions. 
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• Communication skills: SMEs need to be able to share their expertise with others, including in meetings, training sessions, and seminars. They may also need to interact with customers. 
• 
  
• Commitment to relevancy: SMEs need to keep up with changes in industry practices and protocols. 
• 
  
• Continuous learning and adaptability: SMEs need to be eager to learn and stay current with the latest updates. 
• 
  
• SAP functional skills: SMEs need to have a deep understanding of SAP modules. 
• 
  
• Process standardization: SMEs may be responsible for standardizing processes and ensuring proper alignment within their area of the business. 
• 
  
• Identifying and fixing operational issues: SMEs may identify and fix operational issues that staff face on a daily basis

FirstFiling is a FinTech startup that is managed, operated, and driven by Chartered Accountants, Company secretaries, IT engineers, and Lawyers. We provide registration and financial compliance services to businesses and individuals across India.

Our aim is to simplify the lives of people by helping individuals and businesses with mandatory compliances, filings, and statutory requirements while promoting financial literacy among the masses. 

Role: Backend Developer (2 openings)

What You’ll Do & Achieve (Role & Responsibilities)

• Generate ideas and concepts to create emotionally engaging user flows, storyboards, wireframes, interactions, prototypes, design specifications, and presentations focusing on information architecture and interaction to articulate a user’s journey
• Design solutions that meet measurable business goals and requirements
• Self-motivated to work in a fast-paced, iterative environment by managing multiple projects and expectations effectively
• Evolving and evangelizing our Design System
• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.

What you’ll Need (Requirements)

• Organized, self-directed, efficient and able to manage multiple complex projects in a timely manner
• Actively seeks out learning opportunities and sharing new discoveries
• Capable of creating lo and hi fidelity prototypes to quickly storytell a variety of concepts, get customer feedback, and iterate on designs
• Solid knowledge of design principles and methods as well as interaction patterns and behaviors
• Solid UX Skills in designing wire-frames, process flows, sketches, scenarios and navigation models all incorporating interaction guidelines for Mobile to produce effective design solutions.
• Up-to-date knowledge of design software like Figma, Adobe Creative Suite etc.,
• Strong Portfolio to demonstrate your works.
• The position needs verbal and written communication skills
• Ability to work as part of a project team
• 6+ years of experience in UI/UX design strategy for the brand.

Job responsibility

• A strong understanding or work experience of all phases of software development life cycle including analysis, design, functionality, testing and support.
• Deep experience with troubleshooting, HTTP traffic inspection, authentication methodologies, session management and browser automation.
• Experience with unit testing frameworks and TDD.
• Familiarity with architecture styles/APIs (REST, RPC).
• Able to develop large scale web/database applications.
• Capable of working on multiple projects with meeting multiple deadlines.
• Maintaining and supporting multiple projects and deadlines.
• Ability to innovate and provide functional applications with intuitive interfaces.
• Capable of working in team environment& individually on projects.
• Smart enough to work with Project Manager to determine needs and applying / customizing existing technology to meet those needs.
• Ability to handle clients, understanding client requirements, coding, designing on .dot net platform, C#, asp.net. Hand on Experience with OOPS concept and Design patterns. 
• Ability to construct user guides and Project Documentation, Project Progress Report and other documentation.

Technical Skills required: 

.Net with c# core, Ajax, MVC, linq, entity framework, ADO.net, Java script, JQuery, SQL Server, Angular (advance), Socket programming.

Designation: Python/Django Developer (Backend)

Department: Software Engineering Team

Location: Whitefield (Bangalore)

Qualification: Any Computer (Graduate or Post Graduate)

Experience: 3+ years of relevant experience in building functional and efficient server-side applications using Python/Django with 2+ years of relevant experience in working with RDBMS.

Responsibilities:

1. Help design and implement functional requirements
2. Build efficient back-end features in Python
3. Integrate front-end components into applications
4. Manage testing and bug fixes
5. Prepare technical documentation
6. Collaborate with UX/UI designers to implement design into the code
7. Coach junior team members
8. Implement software enhancements and suggest improvements

Skills Required:

1. Experience with Python frameworks (e.g. Django, Flask, FastAPI)
2. Familiarity with Amazon Web Services (AWS) cloud technologies
3. Excellent understanding of REST API Development and HTTP Methods
4. Understanding of databases and SQL
5. Good experience in working with RDBMS
6. Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance.
7. Knowledge of web stack - javascript, html, web frameworks like React.js is a plus
8. Good understanding of Good Troubleshooting experience and exposure
9. Ability to work with Jr engineers, mentor, guide and help them
10. Enjoys coding and problem solving
11. Good communication skills. Ability to express ideas clearly and concisely
12. Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Salary: Upto 21LPA (Negotiable)

IMMEDIATE JOINING PREFERRED!

• Web-based portal development for end to end process management
• Work with the real-time feedback from users to make the product better
• Discover, design, develop, deploy, debug. Repeat! In highly agile environment.