International voice process at eNoah iSolution · Chennai · 0 - 2 years · ₹2L - ₹3L / yr · Profitable · Posted 29 Mar 2022
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skill
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Shubham Vishwakarma
Full Stack Developer - Averlon
About eNoah iSolution
About
eNoah is a reputed global industry leader offering cutting-edge BPO and IT solutions worldwide. We provide best-in-class support services to Fortune 500 companies in the integrated health, insurance, manufacturing, and automotive domains.
With a strong domain focus, our uniquely designed solutions are vertically integrated and delivered through a client-intensive, relationship-based, global delivery model.
eNoah is ISO 27001-certified and HIPAA-compliant. We enjoy repeating business from every one of our clients due to our uncompromising focus on complete client satisfaction. We achieve this through rigorously high standards for team expertise, an emphasis on consistent quality, and strict adherence to punctual delivery schedules. eNoah’s mature and established service delivery setup helps clients pilot business and IT processes with a focus on metrics-driven outcomes that exceed customer SLAs.
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Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
Job description:
Apprication Pvt Ltd -Hiring for BPO TECH SUPPORT(Night shift) - Work from office Goregaon(E)
JOB DESCRIPTION FOR BPO TECH -SUPPORT
-Excellent communication in English is mandatory.
-Must have minimum 1 year Experience
-Working on tickets and resolving the issues of clients/customers.
-Testing/replicating the issues raised by clients
-Working on tickets and resolving the issues of clients/customers
-Testing/replicating the issues raised by clients
-Installation of software / Hardware via remote.
-Giving training to the users via remote if required.
-Supporting merchants on software over Phone/Email.
-Giving remote support to clients.
Shift Timings : 11:00pm to 8:00am(Night shift)
connect on Seven three zero four one Double Eight Six Three Six
Job description:
Apprication Pvt Ltd -Hiring for BPO TECH SUPPORT(Night shift) - Work from office Goregaon(E)
JOB DESCRIPTION FOR BPO TECH -SUPPORT
-Excellent communication in English is mandatory.
-Must have minimum 1 year Experience
-Working on tickets and resolving the issues of clients/customers.
-Testing/replicating the issues raised by clients
-Working on tickets and resolving the issues of clients/customers
-Testing/replicating the issues raised by clients
-Installation of software / Hardware via remote.
-Giving training to the users via remote if required.
-Supporting merchants on software over Phone/Email.
-Giving remote support to clients.
Shift Timings : 11:00pm to 8:00am(Night shift)
connect on Seven three zero four one Double Eight Six Three Six
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon