International voice process

Job Title: Data Analyst (AI/ML Exposure)

Experience: 1–3 Years

Location: Mumbai

Job Description:

We are looking for a Data Analyst with strong experience in data handling, analysis, and visualization, along with exposure to AI/ML concepts. The role involves working with structured and unstructured data (SQL, CSV, JSON), building data pipelines, performing EDA, and deriving actionable insights. Candidates should have hands-on experience with Python (Pandas, NumPy), data visualization tools, and basic knowledge of NLP/LLMs. Exposure to APIs, data-driven applications, and client interaction will be an added advantage.

Skills Required: Python, SQL, Data Analysis, EDA, Visualization, APIs

Apply: Share your resume or connect with us.

Position Summary:

We are seeking a detail-oriented and experienced Quality Control person to join our team, a

designer and manufacturer of high performance elastomeric seals. The primary responsibility of

this role is to ensure the quality of incoming and outgoing materials, as well as inspect in-process

plastic and metal components to maintain the highest product standards.

Key Responsibilities:

1. Incoming and Outgoing Material Inspection:

- Inspect and verify the quality of raw materials, elastomers, plastics, and metal components.

- Compare incoming materials to specifications, purchase orders, and certifications.

- Prepare and maintain detailed records of material inspections and test results.

2. In-Process Inspection:

- Monitor production processes to ensure compliance with quality standards.

- Conduct dimensional and visual inspections of plastic and metal components during

manufacturing.

- Identify and report non-conformities and initiate corrective actions.

3. Final Product Inspection:

- Conduct detailed inspections of finished elastomeric seals and other components before

shipment.

- Verify compliance with customer specifications and regulatory requirements.

4. Documentation and Reporting:

- Maintain detailed inspection records, test reports, and calibration logs.

- Prepare and submit quality reports to the Quality Manager and production team.

5. Collaboration and Continuous Improvement:

- Work closely with production, engineering, and purchasing teams to address quality issues.

- Assist in root cause analysis and corrective action plans for identified defects.

- Participate in continuous improvement initiatives to enhance product quality and process

efficiency.

6. Equipment Maintenance and Calibration:

- Ensure inspection tools and equipment are calibrated and in good working condition.

- Schedule regular maintenance and calibration of measurement devices.

Qualifications and Skills:

- Education: A Bachelor’s degree in Science (preferably Physics) or a B.E Degree (Mechanical /

Industrial) or a related field is preferred.

- Experience: Minimum 1-2 years of experience in quality control, preferably in the elastomeric

seals, plastics industry.

Technical Skills:

- Proficiency in using inspection tools such as calipers, micrometers, CMMs, and gauges.

- Strong understanding of technical drawings, specifications, and GD&T.

- Familiarity with ISO 9001 and other quality management systems.

Soft Skills:

- Strong attention to detail and analytical skills.

- Excellent communication and documentation abilities in English is a must.

- Proficiency in Microsoft Excel, Powerpoint and Word.

- Ability to work independently and as part of a team in a fast-paced environment.

- Knowledge of Lean Six Sigma and 5S is preferred.

Best all-round (clear + pulls experienced applicants):

• Senior Full-Stack Game Developer – Multiplayer Games
• Senior Game Engineer – Multiplayer Games
• Full-Stack Game Developer – Real-Time Multiplayer

Shorter / cleaner:

• Senior Multiplayer Game Developer
• Game Developer – Multiplayer Gaming Platform
• Senior Full-Stack Engineer – Online Gaming Platform
• Senior Engineer – Gaming
• Lead Game Developer – Multiplayer Games Platform

Certification is mandatory – PD1 /PD2.

Lightning web component Development and debugging

Worked on XML, JavaScript, CSS2 & CSS3, HTML5& jQuery

Integration and Dataloader experience

Apex Scripting and debugging

Salesforce Trigger

Flow design

Experience on Mulesoft Integration

Integration REST API/Lightning Messaging Services

Sales Cloud knowledge – preferred

Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design. Our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally.

We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the team that constantly challenges the industry norm and wants to be the best in the game. To find out more visit www.spacematrix.com

Purpose of the role:

As the Manager - Client Solutions, you will play a key role in acquiring new clients, leveraging your relevant sales experience to drive business growth, identify business opportunities, and deliver tailored solutions that exceeds client expectations. Your role will involve business development initiatives aimed at generating leads, increasing brand recognition, and boosting sales. In addition to meeting your own sales targets, you will play a critical role in securing new business to meet organizational goals, managing client relationships, and ensuring a seamless client experience.

Strategy Formulation:

Developing and executing client-focused approaches that drive business growth and ensure long-term client satisfaction. Key responsibilities include:

·      Conduct thorough analysis to understand client needs, preferences, and challenges.

·      Formulate strategies to increase client acquisition, retention, and overall revenue by identifying new business opportunities and leveraging the existing relationships to expand service offerings and upsell additional solutions.

·      Work closely with sales, design, and project management teams to align client solutions with organizational goals.

·      Staying informed about industry trends, emerging technologies, and competitors to anticipate market shifts.

·      Develop and maintain strong, long-term relationships with clients, ensuring high satisfaction and loyalty and to create strategies for consistent communication and engagement with clients, enhancing their experience throughout the project lifecycle.

·      Set clear, measurable objectives for client solutions strategies and track progress against these goals and make data-driven adjustments to improve outcomes.

·      Formulate strategies that enhance the company’s brand visibility in the market as a leading provider of client solutions through targeted campaigns and client success stories.

Business Operations:

·      Conduct market research to gather insights on clients, competitors in the Workplace Market Sector, industry trends, and upcoming projects while generating, tracking, and managing leads to secure new bookings.

·      Develop and deliver tailored pitches and presentations to meet client needs, collaborating closely with the Director and team members to successfully complete the sales cycle.

·      Contribute to creating business development tools, including proposals, presentations, and service offerings, to win new projects.

·      Represent Space Matrix by engaging with potential clients, project partners, and collaborators, identifying opportunities, building strong relationships, and fostering advocacy affiliations to enhance Space Matrix's competitive position.

Culture:

At Space Matrix, cultivating a strong culture is a core priority. As a leader within the Client Solutions team, you will be expected to:

·      Uphold and promote the collaborative and open communication culture that defines Space Matrix.

·      Collaborate seamlessly with colleagues across all our P&Ls to support sales processes, including lead qualification, strategy development, client outreach, pitch coordination, and guiding the sales process through to deal closure and signing.

·      Ensure that communication remains respectful and constructive, fostering a collaborative mindset among all teams.

What we are looking for:

·      You have a graduate or postgraduate degree in business, marketing, or a related discipline relevant to this role & you bring at least 5+ years of experience managing intricate sales cycles within B2B selling processes, particularly with multinational companies.

·      Proficient understanding of the Workplace Market Sector.

·      Experience working in architecture, interior design firms, or related industries.

Responsibilities include:

• Coordinate and clarify the requirements and technical issues (including client interaction)
• Support creation of high and low level design
• Development and maintenance of automation code
• Build reusable Business objects as required
• Review the automation implemented code
• Deploy the code to multiple environments phase wise
• Provides regular status updates to clients and management
• Participates in research/design/implementation of appropriate automation tools
• Develop .net libraries using C# /.Net
• Design and develop SQL scripts – Stored procedures, queries, and functions
• Perform unit testing, support systems integration testing and UAT testing
• Raise ticket and co-ordinate with IT team and CS team
• Analyze, estimate and implement special projects
• Effectively manage multiple priorities / assist with various projects as they arise.
• Accurately track, monitor, and report progress and obstacles
• Travel requirements will be modest, working hours must be flexible to deal with international time zone and key process owners located throughout the world.

Education, Experience, & Required Skills:

• Bachelor degree in Computer Science, Computer Engineering or equivalent is required
• 7+ years of overall IT experience
• 2+ years of overall development experience with leading RPA tool.
• Certified RPA Tool (UiPath, UiPath X, Blue Prism, Automation Anywhere) as developer
• Programming experience in Java, .Net, C, C#, .Net, Python
• Sufficient knowledge of RDBMS like ORACLE / MS SQL Server and SQL tools
• Knowledge in developing & understanding excel macros codes.
• Knowledge in Power BI, Excel Macro, web forms, mobile applications are preferable.
• Knowledge of service oriented architecture is preferable.
• Knowledge in Finance & Accounting domain is preferable.
• Strong written and verbal communication skills
• Excellent organization and communication skills.
• Effectively interact with various levels of management.
• Ability to multitask.

RESPONSIBILITIES:

• Oversee the sales process to attract new clients.
• Work with senior team members to identify and manage risks.
• Maintain fruitful relationships with clients and address their needs effectively.
• Prepare and deliver pitches to potential investors.
• Foster a collaborative environment within the organization.
• Transfer call to the supervisor after initial explanation.

SKILLS:

• Excellent spoken English.
• Both Graduate/Undergraduate may apply.
• Ability to develop good relationships with current and potential clients.
• Excellent communication skills.
• Knowledge of productivity tools and software.
• Ready to work in Nightshift.

Salary: 12,000.00 - 27,500.00 per month

Role: Business Development Executive (BDE)

Industry Type: BPO / Call Centre

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: BD / Pre Sales

Education

UG: Graduation Not Required

Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.

What you need to have: