CTO / Head of Engineering at B2B2C tech firm · Bengaluru (Bangalore) · 7 - 15 years · ₹60L - ₹80L / yr · Posted 15 Mar 2022
CTO / Head of Engineering
About our Client
Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech
It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.
The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem
Role description:
We are looking for a competent CTO (Chief Technology Officer) who will be our first technology go-to expert and play an integral role in setting the company’s strategic direction, development and future growth. In this position, you will oversee our overall technology development and technology utilization plan to manage all information technology resources of our company.
Key Responsibilities
- CTO will be leading, building, and operating exciting products with a passionate team.
- We are looking for someone who has developed and deployed software with a strong focus on end-user experience. We are seeking someone with a proven track record of shipping web scalable products.
- The ideal candidate will have a track record of building and delivering cloud solutions with delightful consumer experiences, combined with ease of implementation/reliability.
- Experience with massively scalable distributed compute product architectures.
- Experience with micro services-oriented architectures, Experience with scaling Big Data infrastructure.
- Experience delivering platform technology and creating an ecosystem of applications and services across multiple verticals and solution offerings
- Experience successfully scaling technology infrastructure to support rapid customer /data growth.
- Experience with fast-paced, rapidly-iterating, design-forward, product-focused companies.
- "Roll-up-your-sleeves" entrepreneurial, start-up attitude, team player with record of leading and mentoring employees
Candidate Experience: Desired skills
- He/she should have prior work experience of 7-12 years on large-scale mobile app products and can rapidly familiarize yourself with complex products
- Have inclination to learn and build new age products with blockchain and web3 tech
- Strong track record of being able to develop and set release plans, track deadlines, deliverables, resource allocations, issues/risks and create mitigation strategies as needed to deliver a quality product on time
- Strong technical and architecture skills in wide areas of platform engineering with proven ability to dive deep in any area as needed.
- Extensive experience with eCommerce platforms, cloud systems, payment solutions, digital marketing technology, automation, and multi-device development is required; AWS experience is a strong plus
- Experience managing Small teams and remote teams is a strong plus
- Competent in driving a culture of continuous learning to improve technology and remove roadblocks that hold the team back.
Why is this a great opportunity for the right candidate :
- Experienced founding team
- Backed by Future Group which gives an edge over working with different D2C and traditional brands ecosystem which is necessary to win in this market
- Existing app customer base of 20Mn registered and 4-5 Mn MAU + which gives us a head start and starting customer base of FuturePay necessary for pivoting the product to Carrot as described earlier
- Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action
- Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders
- Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture
- All of the above perks of joining a high potential company very early, along with a competitive market salary.
Regards
Team Merito

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Key Responsibilities:
1. Experience as a Technical / Enterprise Architect with strong knowledge of technologies /
paradigms such as AI/ML, Micro-services, REST APIs, using MEAN /MERN & MongoDB
2. Experience in defining and implementing and managing Cloud infrastructure
3. Experience in setting up Architecture and technology vision and adoption of technology
advancements into product delivery
4. Should have worked with key technology partners in architecting various solutions
5. Developing, Training, and mentoring in-house & outsourced Engineering teams
6. Setting best practices across coding process
7. Experience in establishing Enterprise technology standards and architecture review
board for governance of Technology & Architectural changes and roadmap
8. Define the complete technical infrastructure environment
Requirements:
1. Experience in Fintech and B2C SaaS applications
2. Proven experience as a Technical Architect or Project Manager
3. Hands-on experience with software development and system administration
4. Understanding of strategic IT solutions
5. Experience in project management and service-oriented architecture (SOA)
6. Knowledge of selected coding languages (PHP, Python)
7. Familiarity with various operating systems (eg Windows, UNIX) and databases (eg
MongoDB / MySQL)
8. Ability to articulate technical solutions & ROI associated to multiple stakeholders such as
Product engineering teams, business leaders, CXOs etc
- Collaborating with engineering, design and product teams to design and ship new features.
- Identifying and solving bottlenecks and fix bugs.
- Design interfaces for web and mobile.
What you need to have:
- Deep knowledge of Ruby on Rails (RoR) practices and commonly used modules; deep understanding of RoR internals like databases, API, caching, proxies, web services, performance and scalability.
- Experience creating self-contained, reusable, and testable modules and components.
- Experience in SQL and NoSql databases in production environments. Experience working with Git, AWS/GCP.
- Proficient in ReactJs / React-Native.
- Good communication skills
- 4+ years of relevant experience as a software engineer

- Experience in defining new architectures, design all layers of the solution, create architectural blueprints that can be used for final code development.
- Interface with client business/technical teams to understand complex requirements.
- Anticipate on technological evolutions(example use MySQL Lite not MS SQL, use C# not ASP, don't use JSF use Angular).
- Resolve technical issues.
- Bridge between Developers, Project Managers/Leads, and Client, ensuring smooth communication channel.
- Ensure quality of project implementation deployed.
- Provide technical guidance to projects/programs for complex components of a multiple technology suites.
- Ensuring documentation of the complete project architecture.
- Lead actions to determine root cause of problems and drive resolution.
- Participate in cross-functional work groups to assess business needs, develop a systems architecture strategy, and implementation plans.
- Leads work groups that are responsible for software development.
- Ensure that all components of the technical architecture are properly integrated and implemented by the development team.
- Coach the technical team in the development of the technical architecture and help them solve challenging technical problems
- Provide technical support and technical quality control throughout all stages of the project.
- Spearheads the development, implementation and communications of architecture roadmap strategies to ensure that systems are scalable, reliable, secure, supportable, and achieve.
- Identify existing architecture weaknesses and find opportunities for process reengineering and perform cost benefit analysis
- Time Management- Organizes own workload to achieve maximum productivity and completes work in a timely and professional manner. Handles multiple short and long term modules by proper planning while anticipating potential problems and planning for contingencies.
- Identify high-potential team members for next level positions and creating learning and development plans for them.
- Enable strong process in place and reducing dependencies on individual.
Technical Skills and Qualification
- Excellent knowledge of Web technologies, Java, Javascript, Contact center environment.
- Experience of current technologies including Open Source, J2EE (JSP, Servlet, JSP, etc.), web application development, web services (REST/SOAP/XML), Rich Internet Applications, messaging infrastructures and databases.
- Adaptability and willingness to learn new tools and applications.
- Should be comfortable for 40%-60% coding.
- Able to convert requirements into executable code
- 9 to 12 yrs experience
- Qualification: BE/B-Tech /MCA or any equivalent degree
Desirables
- Excellent written and verbal communication skill
- Ability to lead discussions with all levels of the organization and provide balanced information of an idea or communication of an issue regardless of written or verbal
- Demonstrated ability to work collaboratively across project teams.
- Having Analytical and problem-solving
- Ability to translate complex requirements into functional and Technical architecture
- Experience managing the technology aspect of multiple complex projects
- Ability to think ahead and anticipate problems, issues and solutions and Assist team members in complex task
- Willing to take ownership and being accountable.
- Openness, communicates honestly, openly, and consistently.
- Positive Attitude encourages a positive rather than negative viewpoint.
- Integrity maintains the highest standard of personal conduct in performing all duties.
- Should be a good listener.
- Dependable, can be relied upon to get the job done.
- Able to avoid mistakes that could/should be anticipated.
- Should be able sense and grab the opportunities to innovate and improvise.
- Very high competence in presentation skills.
- Negotiator: Excellent negotiation skills which comes handy in hard selling new ideas/ new technical implementations etc.
- Risk Management: Should be able to take calculated risks in trying out new technical implementation avenues
- Able to communicate the org level vision to the team effectively
- Hands-on/ Implementation OR exposure to Front end tools and frameworks like
Angular.js/React.js
- Strong experience handling large data (batch and real-time), workflows and scheduling,
building pluggable frameworks and systems, strong abstraction, and design skills
- Knowledge of Linux with advanced knowledge of command-line interface
- Knowledge of AWS required for cloud set up and configuration and system security
- Advance MySQL knowledge required with hand-on experience with query building and query optimization
- Currently Hands-on with coding and development process.
- Team management is highly preferred.
- Drive strategy and vision across teams in a rapidly evolving environment
- Work closely with diverse stakeholders and enable them by providing scalable, high-quality, and secure technology solutions.
- Understand company needs to define system specifications and system architecture, and ensure the implementation of agreed architecture
- Oversee assigned tasks and provide guidance to team members and follow best practices
- Take accountability for optimizing key technology and business metrics
- Drive agility in execution, create a strong team culture of responsiveness by leading by
example
- Keep eye for technology and competitive landscape to stay ahead of the trends and
competition.







