PHP Engineering Manager-E Commerce

Experience Required: 5-7 Years

No. of vacancies: 2

Job Type: Full Time

Vacancy Role: WFO

Job Category: Development

Job Description

We are looking for an experienced Senior Node.js Developer to join our development team. The ideal candidate will have a passion for backend development, expertise in building scalable applications, and a deep understanding of server-side logic. You’ll work with a team of talented engineers to develop improve, and scale our backend systems.

Roles & Responsibilities

• Backend Development: Design and implement APIs, web services, and backend systems usingNode.js.
• Database Management: Develop and optimize database solutions, ensuring data consistency, integrity, and security.
• Collaboration: Work closely with frontend developers, designers, and other team members to create a cohesive product.
• Testing & Debugging: Write unit tests, perform debugging, and ensure the codebase meets quality standards.
• Scalability: Ensure the application is scalable, maintainable, and performs well under high traffic.
• Code Review: Participate in code reviews, share feedback, and promote best practices for coding.
• Documentation: Maintain clear, comprehensive documentation for system architecture, APIs, and codebase.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience: 5+ years of experience in backend development with Node.js.
• Proficiency in JavaScript and ES6+ features.
• Experience with RESTful and/or GraphQL API design.
• Knowledge of frameworks like Express.js or Koa.
• Familiarity with database technologies(e.g., MongoDB, MySQL, PostgreSQL).
• Understanding of containerization (Docker) and cloud services(AWS, GCP). Tools: Proficiency in Git, CI/CD pipelines, and other dev tools.
• other Skills: Strong problem-solving skills, ability to work independently, excellent communication skills.

Job Description:

• At Webkul, Salesforce Consultants focus on the return on investment.
• Handling the queries of our existing local as well as international clients through mails, calls & other mediums.
• Mapping the business requirements to Salesforce product features.
• Creating project managing plans for handling relationships with clients
• Providing requirement to technical team after gathering raw data form clients.

Requirements:

• An ideal candidate with exceptional Client interfacing skills, mapping them to Salesforce product features.
• Having Salesforce Administrator Certificate ( ADM 201 ) will be an advantage.
• Should have the understanding of SFDC CRM applications (Sales , Service , Cloud)
• Should have the hands on experience with SF tools ( process builder, workflows, flows , data loader, import wizard)
• Experience working on custom end - to - end SFDC and CRM projects would be an advantage.

Perks & Benefits:

• Employees Family Health Insurance, EPF & ESIC.
• Late-night meal facility.
• Innumerable in house & outdoor party.
• Cab facility available in late-night working.
• Various compensations & bonuses.
• No dress code.
• Festival Celebration.
• Employees B'day celebration.
• Hobby club.
• Mini Gym.
• In-house cafeteria.

What do we look for?

The objective of Lead Conversion Specialist focuses on turning potential leads into actual customers through outbound calls.

Responsibilities and Duties :

1. Overall responsible for the lead conversion

2. Achieving 100% target in conversion

3. Convert the lead into conversion through outbound calls

4. Ensuring the customer slots are booked as per their request

5. Proactively handle any objections or issues that arise during the conversion process to facilitate a smooth transition.

6. Explaining the process of installation if asked by customer

Whom do we look for?

1. Effective time management skills to handle a high volume of outbound calls and follow- ups efficiently.

2. Experience working collaboratively with other teams to address the customer needs and improve the service.

3. Demonstrate strong abilities in both verbal communication and active listening.

4. Mandatory fluency in English and Hindi. Knowledge of any south Indian Language is considered as an added advantage.

5. Being a individual role player.

6. Willingness to work varying days and shifts as required.

About ReadyAssist: ReadyAssist is an AutoTech startup trying to solve the problems in roadside emergency assistance, solving the growing demand for onspot and doorstep service due to the faster adaptation of alternative fuel and enable infrastructures; all these through our robust business process, Deep tech and optimization in ground ops. ReadyAssist is also working on the idea of bringing clean Tech closer to customers through its special EV initiative called GRID, thus joining the global vision of bringing down the carbon emissions to zero. For more details about us: www.readyassist.in

Responsibilities:

• Software Development with C++ for Autonomous drive project.
• QT Library (no GUI features)
• Object Oriented Analysis / Object Oriented Design
• C++ Template implementation
• C++17 specifics like “std::optional”
• Macro implementation
• Implementation of Clean Code
• Static Code Analysis
• CMake

Qualifications:

•  Excellent GIT knowledge especially how to merge, Rebase
•  University degree in Electrical/Electronic engineering, Computer Science or similar
• Minimum 1 to 5 years of embedded software development experience on Yocto Linux based projects in automotive domain
• Expert in C++ programming
• Strong debugging skills
• Good communication skills

·        Managing large amounts of outbound calls in a timely manner.

·        Identify customers' needs, clarify information, research every issue, and provide solutions.

·        Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.

·        Build sustainable relationships and engage customers by taking the extra mile.

·        Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.

·        Frequently attend training sessions to improve knowledge and performance level.

·        Meet personal/team qualitative and quantitative target

What Youll Do:

• Take ownership of customer issues reported and see problems through to resolution
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Prepare accurate and timely reports
• Follow the SLA for issues with respect to their severity.

What You ll Need:

• Bachelor s or higher degree in computer science, engineering, or related technical field
• Willing to work flexible and varying shift times including weekends and evenings
• 2 years of software development experience with java, javascript, python, or another scripting/programming languages
• Previous experience in a Technical Support environment is required
• Excellent written and verbal communication skills
• A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
• Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• Familiarity with Zendesk, Jira, and Confluence is advantageous.

Job Description :

• Promote/Sell various IT trainings/certifications to the working professionals/students.  
• Intensely following up with the prospects clients/students and closing the sales within the sales cycle.
• Generate new leads, create sales pipeline and following with the closure.
• Obtaining client information & Counsel Professional for trainings/certifications.
• Reaching out professionals/clients by making outbound calls, emails and if also face to face meetings/counseling if required.
• Selling & Advertising Different Training Courses in the different geographies like India, U.S, Canada, Singapore, Malaysia, Middle East and few European boundaries
• Negotiating and closing the deals.
• Diligently communicating, aggressive follow up and priming the lead through different channels.

Required Skills:

• Exceptional communicator and influencer who can deliver sales pitch like a charm.
• Result-driven with experience of extremely target centric job.
• Confident and persevering risk-taker who thrives in a high-performance high-growth environment.
• Self-learners with extensive grasping ability so that learners can absorb the product related trainings within no time.

• You will work with Account Managers and clients to troubleshoot the challenges they face on a day-to-day basis. This could be anything from solving small CMS hiccups to recommending a better workflow, leveraging HubL for a better solution, to executing great parts of HubSpot CRM implementations.
• You will work closely with the tech and marketing delivery teams to architect and implement HubSpot setup and workflows so you can achieve client goals in the most efficient manner.
• You will support and eventually lead HubSpot onboarding for company clients.
• You will be required to upskill on HubSpot and a host of other martech tools continuously and over time become a match specialist.
• You will enable the learning of others on HubSpot, so your love for knowledge sharing will be put to use.
• You will be assigned as a Project Manager for the company's marketing services clients.

Qualifications and skills

• 3+ Years working on HTML/CSS. JavaScript is a plus
• Experience working with Content Management Systems like HubSpot, WordPress, etc. 
• Have experience in HubL and creating HubSpot templates using HubL. HubSpot CMS certification is a plus.
• Worked with web designers to create HubSpot templates and custom modules from scratch.
• Worked on apps and integrations from the HubSpot marketplace.
• Understand APIs and integrations, from the tech as well as the business sides.
• Strong sense of design and are able to articulate what is on-trend, what looks good. Attention to detail is a must.
• Ability to work on multiple projects at once
• Excellent communication skills
• Critical thinking and troubleshooting

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows for state management (such as Redux/Mobx)
• Familiarity with RESTful APIs 
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc. 
• Ability to understand business requirements and translate them into technical requirements 
• A knack for benchmarking and optimization 
• Experience in Python or Java/Kotlin development