Content Writer

Engineering Lead (Backend/Full stack)

About

It is a mission-oriented high-growth fintech startup building payment &

lending products to simplify education payments. Jodo’s suite of products make education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. Jodo aims to be a category-defining company with a mission to be a

trusted partner to parents in fulfilling their aspirations for their kids’ education.

We are backed by marquee VC investors – Tiger Global, Elevation Capital and Matrix Partners – to realize this mission. It is started by three co-founders who have a pedigreed education

(IIT/IIM) and professional background (Nomura, Goldman Sachs, Morgan Stanley, Barclays, Matrix Partners).

🎬Job Description:

We are looking for an Engineering Leader with a focus on building maintainable and scalable applications. The Lead will be responsible for the design and development of Jodo’s fee payments platform and be owning one of the products/verticals. Leads will be closely working

with Product Managers and Founders to execute projects from ideation to completion. As a hands-on Team Lead, you will take ownership of services/systems and guide a team of

developers.

📈Key Responsibilities

● Own and drive the development of one or more of Jodo’s products

● Take the lead in the design and development of the backend platform

● Mentor a team of developers, promote collaboration and engagement, and promote practices that improve the developer experience

● Work closely with Product Managers and Founders to brainstorm requirements and prioritize

● Own quality - actively participate in code reviews

● Own reliability - continuously monitor Production Health, proactively fix production issues

● Own execution - Plan and delegate work for the team, optimize for speed of development and incremental delivery

📃Requirements

● 6+ years of hands-on experience in application development

● 1+ years of leading a team

● Experience in working with distributed systems

● Proficient in building Microservices/RESTful APIs with any modern tech stack

● Working knowledge of relational and nonrelational databases

● Prior working knowledge of Python/Django is a big plus

● Familiarity with modern CI/CD tools

● Knowledge of AWS or any other Cloud Platform services

● Champion code quality and drive best practices

● Ability to analyze and convert business requirements into technical requirements

● Self-starter and ability to take the ownership

● Prior experience working in a startup environment is great to have

● Excellent communication and interpersonal skills

🤩Benefits

● Becoming a part of the early core team

● Competitive salary

● Work with colleagues from strong backgrounds & hungry to succeed

● Opportunity to interact with and learn from high-pedigree investors & mentors -

○ VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners

○ Select angel investors: Kunal Shah, Nithin Kamath, Amit Ranjan

🔎What are we looking for?

● Self-starter with a high sense of ownership → Comfortable to work with minimal

supervision

● Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed

● Bias for action → Have the temperament to experiment and execute in uncertainty

● Hustler → Ability to generate resources to solve a problem

● Intellectual honesty → Always seeking and presenting truth irrespective of personal

POV or beliefs

● Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

✅Key Details

● Role: Engineering Lead

● Location: Bengaluru

● Compensation: Negotiable based on candidate profile (structured as Fixed + ESOPs)

● Date of Joining: ASAP

• 5+ years of experience working with MySQL Databases, including the community edition
• Advanced understanding of Linux OS
• Can use SSH to connect to remote systems with password & public/private keys
• Deep understanding of systems performance
• Understand automation concept to speed up the work: Ansible
• Advanced knowledge on InnoDB internals
• Expert knowledge of Performance Schema
• Knows how to optimize queries/schemas
• Deep understanding of replication and clustering
• Knows backup solutions and strategies
• Knows HA solutions and strategies
• Knows proxy usage as it relates to MySQL
• Designs and executes overall database architecture strategy, standards and practices.
• Works closely with project teams to develop data models that support business processes.
• Works with application development to ensure database changes adhere to best practices and are properly prioritized and scheduled.
• Supports all areas of the enterprise - ensures that all databases run at optimal performance
• Proactively identifies and troubleshoots databases performance issues
• Ensures that industry wide security standards are properly implemented

About Us:

The School of Raya is an upcoming IB Continuum School located in Bagalur, Bangalore: https://theschoolofraya.com/

Roles and Responsibilities:

We seek a proactive and organized Female Front Desk Executive with international school experience to join our institution. The ideal candidate will play a crucial role in providing excellent customer service, managing administrative tasks, and creating a welcoming environment for students, parents, and staff. This role requires exceptional communication skills, a friendly demeanor, and the ability to multitask effectively.

Welcome and Reception:

• Greet visitors, students, parents, and staff with a warm and professional attitude.
• Maintain a positive and inviting atmosphere at the front desk, ensuring a friendly first point of contact for all individuals.

Administrative Support:

• Manage incoming and outgoing calls, directing calls to the appropriate individuals or departments.
• Handle incoming emails and correspondence, responding promptly and professionally.
• Assist in organizing and scheduling appointments, meetings, and events.
• Maintain the school's electronic and physical filing systems for documents, records, and forms.

Student and Parent Relations:

• Provide information about the school's admissions, policies, and procedures to prospective parents.
• Assist with student registration, enrollment, and related paperwork.
• Address inquiries and concerns from parents ensuring timely and accurate responses.

Visitor Management:

• Monitor and record visitor access, ensuring the security and safety of the school premises.

Requirements:

• Proven experience in a similar front desk preferably in an international school set-up.
• Excellent verbal and written communication skills in English.
• Proficient computer skills, including MS Office and GSuite.
• Strong organizational and multitasking abilities.
• Exceptional interpersonal skills and a friendly, customer-focused demeanor.
• Ability to handle sensitive and confidential information with discretion.
• Knowledge of the International Baccalaureate (IB) education system is an advantage.
• Ability to work independently as well as collaboratively within a team.
• Female candidates preferred.

Location: The School of Raya, Hennur Bagalur Road, Dasanayakanahalli, Bengaluru, Karnataka - 562149, India.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on https://www.glassdoor.co.in/Reviews/Whatfix-Reviews-E1016569.htm" target="_blank">Glassdoor and our Customer obsession can be seen in our reviews on platforms like https://www.g2.com/products/whatfix/reviews" target="_blank">G2 Crowd & https://www.gartner.com/reviews/market/customer-communications-management-software/vendor/whatfix/product/whatfix" target="_blank">Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - http://www.sequoiacap.com/" target="_blank">Sequoia Capital || http://www.stellarisvp.com/whatfix-what-we-learnt-from-series-a-to-series-b-in-a-saas-business/" target="_blank">Stellaris || https://blogs.cisco.com/innovation/tomorrows-customer-experience-why-cisco-invested-in-whatfix" target="_blank">Cisco || https://eightroads.com/en/news/our-investment-in-whatfix" target="_blank">Eight Roads || http://www.helionvc.com/blog/we-are-pleased-collaborate-whatfix.html" target="_blank">Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end-to-end engineering throughput that forms part of core platforms and services that drive Whatfix's business.

Our team is responsible for creating the Customer Platform and everything around it - be it Analytics, Infrastructure, or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

Our product is built around a core of JAVA with enterprise businesses using the Whatfix system. On a monthly basis, millions of interactive guides are processed. Building, testing, and deploying to any of our environments are as simple as pushing a commit to a git branch. We like to keep our technology up-to-date. All of the technology is built and maintained by this small development team, so from day 1, the software you write will be used by people from all over the world.  

RESPONSIBILITIES:

• Design and develop highly scalable, reliable, and fault-tolerant systems for one of the world’s fastest-growing startups
• Work with business to define requirements
• Perform technical design and hands-on coding for development and enhancement efforts
• Develop new user-facing features
• Building reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize applications for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end services
• Promote best practices in design and coding
• Conduct design and code reviews
• Understand the customer needs & implement
• Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner
• Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
• Occasionally participate in customer demos & provide inputs wherever required
• Keep optimizing & automating mundane tasks

You'll be a core member of the team.

Individual growth is important to us. We schedule time every week to explore an interest or learn something new. Team members have also used it to do everything from learning new algorithms to playing with the new framework, to exploring what the new analytics layer could be used for. We also take some time each day to discuss what we're working on, and even pair programs to teach each other about parts of the codebase. There's no risk of stagnation in this job, you would still be hands-on after a few years.

REQUIREMENTS:

We are looking for a Front-End Engineer to help us scale and go deep on our technical capabilities.

• 4 -12 years of professional front-end development experience
• Hands-on experience with Front end technologies - JavaScript, Typescript, HTML, CSS
• Experience with React Ecosystem (React Router, Styled-components, Server-side rendering, Context API, React Hooks) is strongly preferred
• Experience with state management libraries such as Redux is a huge plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Experience in backend programming languages such as Java is strongly preferred 
• Experience in building Web applications using frameworks like Spring, Microservice architecture
• Work experience, preferably from internet companies, products, or startups
• Expertise in design principles and their application
• Strong verbal and written communication skills
• Fast Learner & a Team Player

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for a fresher or 1 year experienced WordPress/HTML/Bootstrap developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

To be a successful WordPress/HTML/Bootstrap developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.
•  

WordPress Developer Requirements:

• Bachelor’s degree in computer science or a similar field.
• Proven work experience as a WordPress developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git, Mercurial, and SVN.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.

JOB DUTIES & RESPONSIBILITIES:

• Lead and mentor developers thru coaching and sharing of knowledge
• Architecture design and Develop new functionality and critical business logic of software products
• Enhance existing applications and software products and design new product

SKILLS:

• Strong knowledge on software implementation best practices
• Strong knowledge of SQL Server and/or Oracle database including store procedure, trigger etc.
• Knowledge of security and vulnerability best practices to design secure web application
• Knowledge of web application architecture with horizontal and vertical scalability
• Experience of working with application with large dataset of millions or billions of row in database table
• Ability to adapt quickly to an existing, complex environment
• Ability to complete all phases of software development life cycle including analysis, design, development, testing and support
• Ability to develop large scale web/database applications
• Ability to work on multiple projects with multiple deadlines
• Ability to communicate clearly with business users and project manager
• Ability to innovate and provide functional applications with intuitive interfaces

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this Role

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Identify and address customer needs with a goal of complete satisfaction
• Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
• Meet customer service department sales targets, generating sales leads when opportunities arise

Skills and Qualifications

• Successful experience in a corporate environment
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems and alleviate conflicts or escalate tactifully
• Ability to multitask, manage time, and prioritize
• Able to work individually and as a team

We are building a global content marketplace that brings companies and content

creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.

Our Team

We are a 25+ member company and is scaling up rapidly in both team size and our ambition.

If we were to define the kind of people and the culture we have, it would be -

a) Individuals with an Extreme Sense of Passion About Work

b) Individuals with Strong Customer and Creator Obsession

c) Individuals with Extraordinary Hustle, Perseverance & Ambition

We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring

a company that can outlast its builders and create a massive impact on the lives of our

employees, creators, and customers alike.

Our Investors

We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners