Product Owner

Role: Senior Technical Consultant

Schedule: Fully Remote but requiring working in EDT Zone (Second shift work till 12:30 AM IST)

Benefits: Cell-Phone Reimbursement, Food Allowance, Internet Allowance, Commute Allowance

Company:

Upland Software (Nasdaq listed) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.

Job Description

Opportunity Summary:

We are seeking an experienced Senior Technical Consultant to join our India-based Center of Excellence team. This role demands both technical depth and customer presence—someone who thrives under pressure, communicates clearly, and solves complex integration and troubleshooting challenges in real time, often while collaborating directly with customers on live calls.

What would you do?

· Customer Engagement & Solutioning

o Lead and participate in technical meetings with enterprise customers, including troubleshooting sessions and go-live support calls.

o Translate complex technical details into language understandable by both technical and non-technical stakeholders.

o Calmly manage tense situations and help de-escalate when technical issues or deadlines create pressure.

· Technical Implementation & Integration

o Configure, integrate, and optimize BA Insight connectors with systems such as SharePoint, FileNet, iManage, and other enterprise repositories.

o Utilize REST APIs and scripting (C#, PowerShell, or similar) to implement or extend integration logic.

o Troubleshoot complex issues across multi-tier environments including application servers, connectors, indexing services, and authentication systems.

o Support orchestration pipelines that prepare data (chunking, metadata tagging, indexing) for LLM/AI consumption.

· Cross-Functional Collaboration

o Work closely with Project Managers, Solutions Consultants, and Support to ensure project milestones are met.

o Partner with Product and R&D to identify defects, suggest enhancements, and test new connector functionality.

o Support Sales and Customer Success teams in technical scoping discussions and feasibility assessments.

· Documentation & Process Discipline

o Maintain detailed technical documentation and logs of customer work.

o Track time and deliverables accurately using internal project management and time-tracking tools.

o Follow established PS methodology and internal QA/SDLC standards.

What are we looking for?

· Minimum 4–6 years of experience in a technical consulting, support engineering, or implementation role within a SaaS or enterprise software company.

· Experience with enterprise content management or search-based applications (e.g., SharePoint, iManage, OpenText, Documentum, Elastic, Solr) strongly preferred.

· Prior exposure to AI or data orchestration workflows a plus (chunking, vectorization, or integration with LLMs).

Primary Skills:

The candidate must possess the following primary skills:

Core Engineering & Development

· Strong proficiency in scripting and automation (Python, PowerShell, etc.)

· Solid experience with APIs, integrations, and data pipelines

· Ability to design and implement scalable, reusable solutions

Enterprise Search (Hands-On)

· Practical experience with:

· Indexing pipelines and ingestion workflows

· Metadata modeling and enrichment strategies

· Relevance tuning and search optimization

· Ability to diagnose issues related to:

o Missing content

o Poor ranking

o Incorrect search results

AI & Copilot Troubleshooting (Critical Skill)

· Hands-on experience or strong capability to troubleshoot:

· Microsoft Copilot / AI search issues

· Data grounding problems (AI not finding the right content)

· Permissions and access-related issues

· Microsoft Graph / Search indexing gaps

· Strong understanding of:

o Retrieval-Augmented Generation (RAG) concepts (high level)

o How AI depends on data quality, structure, and access

Enterprise Platform Experience

· Hands-on experience with one or more:

· Microsoft ecosystem (SharePoint, OneDrive, Graph, Copilot)

· Salesforce, ServiceNow, or similar enterprise systems

· Understanding of authentication (SSO, OAuth) and access models

Advanced Troubleshooting & Problem Solving

· Ability to diagnose cross-system issues (AI + search + data source)

· Strong root cause analysis skills across:

o Data

o Integration

o Platform configuration

Delivery & Ownership

· Ability to work independently on deployments and complex issues

· Experience in customer-facing or delivery environments

· Capability to guide/mentor junior engineers

Soft Skills

· Fast learner capable of mastering complex products and customer environments quickly

· Self-starter who can manage multiple projects with minimal supervision

· Team-oriented mindset with strong empathy for customers and colleagues

· Passionate about connecting enterprise data with AI to drive intelligent outcomes

· Exceptional troubleshooting and analytical abilities

· Passionate about delivering an amazing customer experience

· Able to have a change of mind, and able to change the minds of others

· Writes clearly and concisely

· Capable of working without a company office, with a fully remote team

Growth Skills

· Possesses a good work ethic; a self-starter with a desire to grow

· Always looking for better ways to get the job done

Work Schedule

· As Mentioned above.

· Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage.

Qualification

Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

About BA Insight

Upland BA Insight is an enterprise search and AI orchestration platform that connects knowledge across systems like SharePoint, FileNet, iManage, Jira, and Documentum. Our technology enables intelligent search and data orchestration pipelines that prepare content for use with AI models such as ChatGPT, Microsoft Copilot, and Azure OpenAI.

Business Development Manager (BDM) – Pan India

VTAG is looking for an experienced Business Development Manager to lead business expansion and build India's largest vehicle safety partner network.

Responsibilities:

• Develop and execute business growth strategies.

• Acquire and manage key clients and channel partners.

• Build relationships with automobile dealers, fleet operators, service centers, insurance companies and corporate clients.

• Lead product presentations, negotiations and deal closures.

• Monitor sales performance and achieve monthly revenue targets.

• Maintain CRM reports and support regional business expansion.

Requirements:

• Bachelor's degree in any discipline.

• 3–8 years of experience in Business Development, B2B Sales or Channel Sales.

• Excellent leadership, communication and negotiation skills.

• Willing to travel across assigned territories.

Preferred Experience:

Channel Sales, Dealer Development, Automobile Industry, SaaS Sales, Insurance Sales, Franchise Development, Distribution or Retail Expansion.

Salary:

₹6–10 LPA + Attractive Performance Incentives

Location:

Hyderabad (Hiring across Pan India)

About Us : Signal Expert Global LLP is a Multi-National Company & involved in the business of providing Technical Analysis. Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance about.Forex and Comex segments. Also, Educate in Technical Analysis, identification of market Lots, pricing, possible entry points, barriers to entry, and the prevailing trends of the Forex and Comex market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

Job Profile - Social Media Manager / Full Time / Permanent / On-site

Package - Upto 4.2 LPA

Experience - 1 - 3 years

Key Responsibilities :

• Manage and maintain all company/brand social media accounts (Instagram, Facebook, LinkedIn, X/Twitter, YouTube, etc.).
• Regularly create, schedule, and post content to keep channels active and engaging.
• Develop strategies to increase followers, engagement, and website/app traffic.
• Respond to audience interactions and foster online community engagement.
• Collaborate with marketing, design, and content teams to align social media initiatives with business goals.
• Analyse social media metrics and create performance reports to optimize campaigns and strategies.

Qualifications :

• Minimum Graduate or Post Graduate.
• Proven experience managing social media accounts for brands or companies.
• Strong understanding of social media platforms, algorithms, and analytics tools.
• Creative mindset with ability to create visually appealing and engaging posts.
• Excellent written communication skills.
• Ability to work independently and manage multiple platforms simultaneously.

Why Join Us :

• International market exposure
• Opportunities for growth and development
• International travel contests

 Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

Responsibilities:

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

Salary and Benefits:

- Salary range: INR 15,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

About The Company

 The client is 17-year-old Multinational Company headquartered in Bangalore, Whitefield, and having another delivery center in Pune, Hinjewadi. It also has offices in US and Germany and are working with several OEM’s and Product Companies in about 12 countries and is a 200+ strong team worldwide. 

The Role

Power BI front-end developer in the Data Domain (Manufacturing, Sales & Marketing, Purchasing, Logistics, …).Responsible for the Power BI front-end design, development, and delivery of highly visible data-driven applications in the Compressor Technique. You always take a quality-first approach where you ensure the data is visualized in a clear, accurate, and user-friendly manner. You always ensure standards and best practices are followed and ensure documentation is created and maintained. Where needed, you take initiative and make

recommendations to drive improvements. In this role you will also be involved in the tracking, monitoring and performance analysis

of production issues and the implementation of bugfixes and enhancements.

Skills & Experience

• The ideal candidate has a degree in Computer Science, Information Technology or equal through experience.

• Strong knowledge on BI development principles, time intelligence, functions, dimensional modeling and data visualization is required.

• Advanced knowledge and 5-10 years experience with professional BI development & data visualization is preferred.

• You are familiar with data warehouse concepts.

• Knowledge on MS Azure (data lake, databricks, SQL) is considered as a plus.

• Experience and knowledge on scripting languages such as PowerShell and Python to setup and automate Power BI platform related activities is an asset.

• Good knowledge (oral and written) of English is required.

Job Responsibility:

* Coordinate with CSMs to complete Pilot sales tracker, QBR Decks, End of pilot Decks

*Monitor Daily Sales volume and alert CSMs of Locations with Low volume counts

*Collaborate with other teammates to extract data figures, data entry (Google Sheets & Google Slides), and monitor key performance indicators (KPIs) to determine business initiatives’ success

*Helping in Minor Integration Changes

*Helping with Tickets and giving support when required

* Basic product knowledge of the software to assist with non-client facing action items 

* Good communication skill preferred           

Job role : Java full stack developer

Experience : 3-7yrs

Location : Chennai

Must have

6+ total years of experience

Primarily frontend - 65% (4+ years of very strong relevant experience with Java script and ReactJS) - mandate

Backend - 35% (2.5+ years of very strong relevant experience with Java, Spring Boot

Database - very very mandate (Relational Database - MySQL, PostgreSQL, MongoDB).

Mainly looking for a candidate who has a very strong hands on, great exposure to the above mentioned skills.

Chennai(Daily to be reported to office)

Requirements

 Strong expertise in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks like

ReactJS

 Solid understanding of server-side languages and frameworks such as Java/Spring Boot.

 Experience with relational and non-relational databases (e.g., MySQL, PostgreSQL, MongoDB) and data

modeling principles.

 Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative

environment.

 Effective communication skills and ability to articulate technical concepts to both technical and non-

technical stakeholders

Senior QA Engineer shall be responsible understanding of the domain and using that understanding to enhance work output in terms of functionality of software applications. This Role needs to assess and diagnose issues during the requirement gathering process; Determine preliminary solutions to identified issues and gaps; Plan test schedules and strategies in accordance with project delivery dates. Must work towards continuously aligning test activities to prioritized requirements stack/product backlogs and JIT (just in time) model storms. Develop & execute test cases in alignment to test strategy

Automation QA

• Have worked on automation using tools like Selenium WebDriver or Appium.
• Experience in testing banking applications – like core banking systems, electronic banking apps, payment services
• Experience working on applications like Finacle, Fiserve DNA will be a plus.
• Testing Experience with good understanding of Software Test Lifecycle including Test Cases Design, Test Data Setup, Defect Management, Test log, Test results, Test Traceability Matrix
• Understand functional requirements and prepare test scenarios and test cases for multiple projects.
• Perform Desktop, Web, API - functional, regression, smoke, exploratory testing & end to end testing.
• Demonstrated experience working within an Agile team and using project management tool like JIRA or similar tools
• Excellent communication to interact with the onshore counterparts, business teams and team members

• Generate, edit, publish and share daily content on all social media platforms (original text, images, or video) that builds meaningful connections and encourages community members to take action. (Ability to write content for social media posts is a must)
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Develop, implement and manage the company’s social media strategy
• Manage and oversee social media content
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
• Communicate with industry professionals and influencers on social media to create a strong network and leverage it for collaborations.
• Suggest and implement new features to develop brand awareness, like promotions and competitions.
• Stay up-to-date with current technologies and trends in social media, design tools and applications.
• Monitor and evaluate performance across the company's social channels in order to improve engagement.
• Execute quarterly marketing plans to meet overall business targets.