Product Owner

About AMAZECH SOLUTIONS

Amazech Solutions is a Consulting and Services company in the Information Technology Industry. Established in 2007, we are headquartered in Frisco, Texas, U.S.A. The leadership team at Amazech brings to the table expertise that stems from over 40-man years of experience in developing software solutions in global organizations in various verticals including Healthcare, Banking Services, and Media & Entertainment 

We currently provide services to a wide spectrum of clients ranging from start-ups to Fortune 500 companies. We are actively engaged in Government projects, being an SBA approved company as well as being HUB certified by the State of Texas. 

Our customer-centric approach comes from understanding that our clients need more than technology professionals. This is an exciting time to join Amazech as we look to grow our team in India which comprises of IT professionals with strong competence in both common and niche skill areas.  

Job Description

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive and iterative delivery environment? You will be part of a large group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. 

We are seeking Software Engineers who are passionate about marrying data with emerging technologies to join our team. You will have the opportunity to be on the forefront of driving a major transformation and create various products that will disrupt and reimagine technology solutions by working with the best minds in the industry. 

Location: Bangalore, Pune (Hybrid / Remote)

Experience: 5-13 years

Employment type: Full time.

Permanent website: www.amazech.com

Role Description

This is a full-time Java Backend Developer role, based in Bengaluru with flexible remote work option. The Java Backend Developer will be responsible for designing, developing, and delivering complex Java-based applications and providing end-to-end support throughout the software development lifecycle. The successful candidate will collaborate with cross-functional team members, gather and analyze requirements, identify and prioritize technical and functional requirements and provide innovative solutions to address business challenges.

Qualifications

• Bachelor's or Master's degree in Computer Science (or equivalent technical degree)
• 5+ years of hands-on software development experience in Java/J2EE
• Experience in defining software architecture, design patterns, and solution design
• Strong experience in microservices architecture, Angular, Spring Boot Framework, Hibernate, and Web Services (SOAP and REST)
• Experience in cloud infrastructure, ideally with Amazon Web Services
• Strong knowledge in database design, SQL query optimization, and performance tuning
• Demonstrated ability to lead technical teams and mentor team members
• Excellent communication, analytical, and problem-solving skills
• Experience and knowledge of Agile methodologies
• Experience with AWS, GCP, Microsoft Azure, or another cloud services
• Proven ability to work well under pressure and deliver high-quality work within tight deadlines

Other Requirements

• Bachelor's or Master's degree in Computer Science (or equivalent technical degree)
• Strong interpersonal and relationship-building skills. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written communication skills and ability to communicate effectively with international clients. 

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

Job Description – Blueprism Developer

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Programming skills in PHP  Yii / CakePHP / Zend PHP / Codeigniter / Laravel along MySQL
• Strong Knowledge in Responsive Web Design
• Excellent knowledge on HTML5, CSS3 bootstrap, JavaScript , CSS, AJAX, HTML4/5 & JQUERY

Location : Mumbai
Work from office.

• Identifying, generating, and qualifying leads of Educational Institutes through a mix of cold calls by using social media tools at the general disposal
• Fixing a virtual meeting with these potential prospects, identifying their pain points, presenting
• Companys offerings to them and ultimately onboarding them as our partners.
• Thus, the incumbent will be responsible for the entire sales cycle- Right from lead generation to onboarding the educational institutes.
• Once an institute is onboarded, the incumbent will act as a relationship manager and will ensure a seamless customer experience throughout his association with the company.
• Constantly identifying the potential to upsell to existing clients through giving the BEST post-sales service to the client.

What’s there for you?

• The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
• Platform to showcase your talent as a city lead and grow into a state head in no time
• Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
• An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.

Key Competencies:

• EXCELLENT interpersonal, presentation, and communication skills.
• GO-GETTER ATTITUDE.
• Extremely high passion for sales.
• High resilience- Ability to bounce back instantly even after multiple rejections.
• Potential and Mindset to live a true- startup life.
• Ability to build and maintain Client Relationships.
• Strong Negotiation Skills.
• Ability to prospect and identify potential opportunities.
• Passion for Education and Technology.

Evaluation Buckets:

The candidate would be evaluated on the following criteria:

• MINDSET
• INTENT
• Sales Acumen
• Presentation and Communication Skills
• Stability
• Flexibility
• Past Experience

ABOUT THE ROLE

Toppr is looking for an Academic Consultant (AC) who is passionate about changing the way millions of children learn. He/she schedules and conducts structured counseling sessions. Through this session, the AC analyses a student’s need for Toppr and helps him/her buy the subscription. ACs at Toppr are enthusiastic about bringing a change in the field of education. They take independent, well-informed decisions based on their insight into ground reality. So, if you love interacting with people, are extremely student-centric and are committed to spread personalized learning, then we are looking for you.

WHY SHOULD YOU JOIN TOPPR

• Weekly incentives: Opportunity to earn incentives on a weekly basis. Participate in regular contests and get a chance to win exciting prizes.
• Perks and bonuses: Earn 3x more than your fixed pay. We appreciate your efforts by providing exciting perks and bonuses tailored specifically for you.
• Custodian of a bright future: Create the right educational path for students.Help them overcome their obstacles to learning by using Toppr.
• As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to become a future sales leader.
• Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.
• Toppr’s journey, mission, values, future outlook, and footprint across India.
• Spend time with our product and sales experts to get up-to-speed on Toppr’s product, marketing, and sales strategies. Attend counseling sessions with your experienced team members to gain first-hand experience of the counseling process.
• Carry out at least 3 counseling sessions/day with students and their parents at their homes.
• Become an expert at understanding students’ profiles and their problems through structured counseling sessions. Explain to students how Toppr’s personalised learning app addresses their needs.
• Bring in 1.5 lakh+ revenue every week. Manage a portfolio of a large number of students. Watch the revenue you bring in make a widespread impact on Toppr’s business.
• Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.
• MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
• 2 - 4 years of Business to Consumer (B2C) sales experience is preferable. Freshers can also apply.
• Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally. Sound knowledge and understanding of the challenges students face in schools/coaching classes.
• Integrity: As an AC, we entrust you with our Customer Resource Management (CRM) tool and sensitive student-related data. We expect you to handle it with utmost responsibility and care.
• Empathy: Ability to approach any situation with patience and natural empathy.
• Drive: Enthusiasm and will to work relentlessly for achieving and exceeding business targets.
• Communication: Excellent communication skills in English and/or the regional language.
• Continual learning: Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.

HOW YOU’LL RAMP

In First Week…

By Day 30…

By Day 90…

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

ABOUT TOPPR

Toppr is India’s leading edtech company with a mission to make learning personalized. Our adaptive after- school learning app for classes 5th to 12th is used by over 60 lakh students. We have the widest syllabus support that covers over 20 subjects, 20 boards, and 50 exams. We believe each child is unique with distinct learning needs. We are building Toppr as an adaptive platform to increase engagement, optimize learning and improve outcomes for all students. Toppr was started in 2013 by IIT Bombay alumni Zishaan Hayath and Hemanth Goteti and is backed by venture capital firms like SAIF, Helion, Eight Roads, and Kaizen.

Requirements

• Laptop
• Two wheeler
• Android device

Benefits

• Unlimited Incentived & Other Allowances