Inside Sales Manager

Strong Senior UI/UX Product Designer profile – IC Role in B2C Mobile Apps

Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX Designer, or Mobile App Designer with strong IC ownership in tech/startup environments

Mandatory (Experience 2): Strong experience as a Fullstack Product Designer (UI + UX) for Mobile Apps (especially Android)

Mandatory (Core Skill 1): Must be highly proficient in Figma - able to create wireframes, user flows, high-fidelity mockups, and micro-interactions from scratch

Mandatory (Portfolio): Strong UI/UX portfolio of B2C Mobile Apps; Portfolio should reflect strong UI, Interaction, Visual Design skills (UI Heavy portfolio) (preferably launcher/utility/feed-driven apps)

Mandatory (Company): B2C product companies

Mandatory (Exclusion): Payment gateway companies

Responsibilities :

• Fluent in English verbal and written communication
• Client and audience query handling
• Resolving customer complaints brought to your attention
• Providing detailed information to customers
• Prompt response over Product Chat box
• Taking feedback from the customers
• Maintaining a healthy relationship with the clients

Note : Training will be provided to the freshers

(surat local candidates can apply only)

Job Summary:

We are looking for an experienced ETL Tester with 5 to 7 years of experience and expertise

in the banking domain. The candidate will be responsible for testing ETL processes,

ensuring data quality, and validating data flows in large-scale projects.

Key Responsibilities:

 Design and execute ETL test cases, ensuring data integrity and accuracy.

 Perform data validation using complex SQL queries.

 Collaborate with business analysts to define testing requirements.

 Track defects and work with developers to resolve issues.

 Conduct performance testing for ETL processes.

 Banking Domain Knowledge: Strong understanding of banking processes such as

payments, loans, credit, accounts, and regulatory reporting.

Required Skills:

 5-7 years of ETL testing experience.

 Strong SQL skills and experience with ETL tools (Informatica, SSIS, etc.).

 Knowledge of banking domain processes.

 Experience with test management tools (JIRA, HP ALM).

 Familiarity with Agile methodologies.

Location – Hyderabad

Background

Fisdom is a leading digital wealth management platform. Fisdom platform (mobile apps and web apps) provides access to consumers to a wide bouquet of financial solutions – investments, savings and protection (and many more in the pipeline). Fisdom blends cutting-edge technology with conventional financial wisdom, awesome UX and friendly customer service to make financial products simpler and more accessible to millions of Indians. We are growing and constantly looking for high performers to participate in our growth story. We have recently been certified as the great place to work. For more info, visit www.fisdom.com.

Objectives of this Role

Improve, execute, and effectively communicate significant analyses that identify opportunities across the business

Participate in meetings with management, assessing and addressing issues to identify and implement toward operations

Provide strong and timely financial and business analytic decision support to various organizational stakeholders

Responsibilities

Interpret data, analyze results using analytics, research methodologies, and statistical techniques

Develop and implement data analyses, leverage data collection and other strategies that statistical efficiency and quality

Prepare summarize various weekly, monthly, and periodic results for use by various key stakeholders

Conduct full lifecycle of analytics projects, including pulling, manipulating, and exporting data from project requirements documentation to design and execution

Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates

Skills and Qualification

Bachelor’s degree, preferably in computer science, mathematics, or economics

Advanced analytical skills with experience collecting, organizing, analyzing, and disseminating information with accuracy

The ability to present findings in a polished way

Proficiency with statistics and dataset analytics (using SQL, Python, Excel)

Entrepreneurial mindset, with an innovative approach to business planning

Relevant Industry Experience of more than 2 - 6years, more than 4yrs python experience is must 

Preferable- Product startup's, fintech 

Why join us and where?

We have an excellent work culture and an opportunity to be a part of a growing organization with immense learning possibilities. You have an opportunity to build a brand from the scratch. All of this, along with top of the line remuneration and challenging work. You will based out of Bangalore.

Position: Logistics Specialist

Experience: 8 - 12 years in logistics and warehouse

Work location: Chennai

• You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
• Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
  Drive efficient processes to enhance warehouse operations
• Controls inventory levels by conducting physical counts; reconciling with data storage system
• Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.

Position Overview:

Customer success managers supports your customers as they transition from sales prospects to active users of your products.

Theyre focused on customer loyalty and building close long-term client relationships, and often

stay with the same customers as long as they continue to work with your business.

Designation: Customer Success Manager

Reporting to: Director

Roles and Responsibilities

• Customer Success Manager will proactively reach out to customers to understand the

requirements, and resolve issues.

• Proactively reach out to the newly onboarded customers to understand their needs.

• Develop and manage client portfolios.

• Follow-ups with unresponsive customers to help activation/retention of customers.

• Minimize customer churn.

• Sustain business growth and profitability by maximizing value.

• Mediate between clients and the organization

• Strictly adhere to the Activation & Retention SOP.

• Handling existing customers & providing post-sales support.

• Taking care of customer onboarding & service activation.

• Improve onboarding processes.

• Providing training on software to customers.

• Maintaining a healthy relationship with customers.

• Resolving customer complaints quickly and efficiently.

• Analyze customer data to improve customer experience.

• Hold product demonstrations for customers.

Qualifications:

• Prior experience as a Customer Success Manager with IT Services domain

• Good Communication, Analytical Skills

• Excellent Customer Handling.

• Ability to handle team.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.