Inside Sales Manager

Job Description:

The ideal candidate will have a strong background in managing IT projects, excellent leadership skills, and a proven track record of delivering projects on time and within budget. As a Project Manager, you will be responsible for overseeing various IT projects, coordinating with cross-functional teams, and ensuring successful project delivery.

Roles & Responsibilities:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Manage the execution of projects, ensuring adherence to the project plan.
• Communicate effectively with clients to understand their requirements and manage their expectations.
• Serve as the primary point of contact for all project-related communications.
• Facilitate regular status meetings with stakeholders and project teams.
• Assign tasks and responsibilities to team members, and ensure timely completion of deliverables
• Ensure that project deliverables meet quality standards and client expectations.
• Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• At least 3+ years of experience in project management within the IT industry.
• Proven track record of successfully delivering IT projects on time and within budget
• Strong knowledge of project management methodologies (e.g., Waterfall, Agile, Scrum)
• Proficiency with project management tools (e.g., MS Project, Jira, Trello, Asana)
• Understanding of software development lifecycle (SDLC) and IT infrastructure.

PHP / Laravel developer is an IT professional specialized in developing web applications using Laravel Framework within PHP programming language.

In order to attract PHP / Laravel developer that best matches your needs, it is very important to write a clear and precise PHP / Laravel developer job description.

Responsibilities:

• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development

Qualification:

• BS/MS degree in Computer Science, Engineering, MIS or similar relevant field
• In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework
• Hands on experience with SQL schema design, SOLID principles, REST API design
• Software testing (PHPUnit, PHPSpec, Behat)
• MySQL profiling and query optimization
• Creative and efficient problem solver

What will you do?

• Act as senior level escalation point for technical remediation of incidents and service requests.
• Work as L2 resource in AWS Cloud infrastructure and system administration team providing technical support and resolving issues
• Troubleshoot technical issues faced which could be related to external interfaces, networking, application and Ubuntu configuration, IIS Configuration, Linux Servers etc.
• Resolving urgent and immediate requests by support team in a vibrant and demanding environment.
• Test upgrades and patches from development team prior to client rollout
• Document the Interface testing and other details, update and complete all handovers.
• Coordinate directly with on-site IT, vendors, off-site helpdesks over email or phone calls to complete technical assignments.
• Do audit of new implemented properties for initial few weeks and identify the repeated issues reported by property.

Technical Competencies you’ll possess:

• Strong Linux and Windows Administration skills
• In depth knowledge of the windows servers & Linux servers.
• Good understanding of AWS Cloud Infrastructure, Networking, Firewall, Infrastructure, SQL and IIS Configuration, Ubuntu Configurations and MySQL.
• Working knowledge of interfaces and integrations of systems.
• Enhanced troubleshooting skills.
• Possess a good understanding of Internet based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc.

Designation: Technical Lead (ABL_SS_272)

Position description:

• Work with Product and Engineering leaders to drive and implement platform and product vision.
• Leverage deep and wide knowledge of technology stack to recommend appropriate architecture and design solutions, and provide technical leadership to a team of rock star Software Engineers.
• Translate the impact of design choices on non-functional attributes like scalability, performance, availability, and security.
• Create large-scale, multi-tiered, distributed web applications with databases, and designing web services, APIs, data models, and schemas, using SQL or NoSQL.
• Experience with Cloud environments, such as AWS.
• Comfortable working with Windows and Linux environments.
• Work with different data storage solutions such as Postgres, Oracle, SQL Server, ElasticSearch, SQL, Hadoop, or MongoDB.
• Experience delivering high-quality software following continuous delivery and using code quality tools (JIRA, GitHub, Jenkin, Hudson, Sonar, and Fortify, etc.).
• Drive adoption of best practices across the Software Engineering Lifecycle, including reviews, source control, build processes, continuous integration, and deployment.
• Develop and maintain cross-functional relationships and alignment.

Primary Responsibilities:

• Application Development using Golang / C++.

Reporting Department: Application Development and Maintenance (1991)

Educational qualifications preferred Degree: Bachelors degree

Required Skills:

• Experience of building scalable architectures
• Hands-on experience with GoLang, Node Js, C++ or Java or any other Open Source technologies/ Cloud Servers
• Experience in developing software using a formal & structured development methodology
• Ability to work in a collaborative team environment
• Experience with test-driven development & proper unit testing of code
• An iterative approach to development, using short development cycles & frequent builds
• Object-oriented programming/ Object Oriented Design (OOP/OOD)
• Ability to develop secure solutions & knowledge of industry best practices regarding information security & defensive development

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a SDE III, you will be :

1. Designing and implementing FullStack applications of interface.ai’s conversational AI platform and playing a significant role in evolving them.
2. Working with a team of driven and passionate engineers working on cutting edge technology, who take pride in solving complex problems.
3. Engaging in cross-functional team discussions on Product, design, QA, deployment and maintenance,  in a fast-moving collaborative set up.
4. Building reusable code and libraries for future use
5. Analyzing high level requirements, breaking it down into workable/demoable tasks, estimating them and delivering with high quality.
6. Contributing to improve our engineering processes, tooling, and standards.

1. Are extremely self motivated
2. Have ability to learn quickly
3. Have a growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Have Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Are Passionate about the possibilities at the intersection of AI + Banking
6. Have worked in a startup of 5 to 30 employees
7. Have outstanding problem-solving abilities
8. Have proactive outlook for ways to make the solution better
9. Have 5+ years of experience in delivering scalable complex technical products
10. Have Good knowledge of distributed technologies, low latency, and highly scalable systems. 
11. Have Expertise in JavaScript and Node.js
12. Have Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), and Relational Databases (preferably PostgreSQL)
13. Have Expertise with unit testing & Test Driven Development (TDD)
14. Have Hands-on experience in Mocha or other Javascript testing frameworks
15. Have experience working with react, python (Nice to have)
16. Have hands-on experience in developing applications using microservices, container technologies, container management systems such as Kubernetes
17. Have a strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
18. Have hands-on experience in the Implementation of security and data protection
19. Are eager to learn new technologies
20. Have excellent written and verbal communication skills, including the ability to write detailed technical documents.
21. Are passionate about helping teams grow by inspiring and mentoring engineers