Staffing Manager for an IT Firm

Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.

They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.

• Ensuring optimal matching of people needs, firm needs and client requirements
• Executing a fair and transparent staffing process
• Ensuring balanced teams across various projects/ cases
• Developing one-on-one relationships with individuals within your class
• Regularly meeting with each to discuss their career development, goals, objectives and interests
• Providing guidance and mentoring on career management
• Regularly meeting with each to discuss their career development, goals, objectives, and interests
• Proactively connecting with individuals (and Professional Development Advisors if required), Class Captains (CC) and Class Program Managers (CPM) for periodic check-ins
• Hosting quarterly Staffing Open houses to discuss top-of-mind questions for classes
• Charting out annual engagement plan with classes to cover topics such as transfers, staffing in new roles (e.g. post level change or promotion), long duration staffings etc.
• Seeking support from CCs and CPMs in actively managing class staffing expectations and boosting class morale
• Actively managing expectations, as well as collaborating with them in finding creative ways to work around the challenges, and boosting the class karma/morale
• Working with peers across the global/ regional system to ensure India clients are served well, and supporting global/ regional cases requiring India team members
• Partnering with HR on performance management, employee relations, and other issues related to employment law and policy matters
• Engaging with case team leadership to understand staffing needs, including nature of assignments, staffing requirements, and overseeing staffing of teams to projects based on understanding of client, office and individual needs
• Managing the required trade-offs between business need and professional development needs of the consultants
• Managing and/or attending all Staffing related calls and meetings
• Working with Staffing Manager to ensure decisions best optimize tradeoffs between client service, utilization, and retention
• Continuously improving local staffing processes and supporting global staffing initiatives as required
• Being the single point of contact for approving all the vacation requests that come to staffing, by following a set of filters/criteria/conflicts we need to check for
• Managing staffing processes and databases to a high level of accuracy, including updating the overall allocation database, creating availability summary emails, updating the availability sheet, and owning a variety of weekly/monthly staffing reports
• Supporting the Performance and Career Development processes for the Consulting staff - by providing the Professional Development team with reports that allow them to generate reviews, upward feedback and run the promotion diligence process
• Collaborating with training team to plan the training schedule for your class
• Responding to ad hoc staffing information requests (as required)
• Periodically re-visiting the staffing process and recommending improvements to efficiency and effectiveness
• Continuously advancing local staffing processes
• Supporting regional and global staffing initiatives as required
• Leading/ supporting projects as required e.g. working with Finance to enhance visibility of cost/ revenue ratio for active cases
• Participating in and creating impact with other office/ people-related initiatives
• Being an active member of relevant governance councils e.g. People Council, PD Committee, Promotions Committee
• Demonstrating best practices in following staffing policies and processes

• Working closely with People Head, department leads and founders to gain a comprehensive understanding of the hiring needs for each position, and meeting competitive hiring goals and expectations.
• Planning, designing, creating and releasing job descriptions for various positions.
• Suggesting the hiring process for each role and setting evaluation parameters for assessment.
• Staying active with current job boards, social networks, and platforms to find talent.
• Building a pool of manpower sourcing vendors for potential hiring needs.
• Managing the end-to-end hiring lifecycle across levels and roles and target to hire, onboard and retain quality talent.
• Screening resumes and prospects, qualifying, interviewing, and managing candidates throughout the interview process from preparing before interviews to assisting with final offer negotiation.
• Growing and fostering high-touch relationships with a database of qualified active and passive talent.
• Utilizing knowledge of multiple recruiting sources and executing innovative recruiting strategies to find quality candidates and prospecting for new business.
• Continuously collaborating with hiring managers to design, refine, and implement innovative hiring strategies.
• Maintaining a database of candidate records, including active and passive prospects.
• Striving to bring automation in hiring through ATS, pre-boarding software etc.
• Identifying, analysing, presenting and keeping updated the hiring metrics and implementing initiatives to combat/ mitigate the challenges.
• Designing and updating policies related to hiring, onboarding, probation, referral, exit etc.

• B.Tech ( Mandatory)
• Experience of working in hyper-growth start-up ( Mandatory)
• Technology Hiring ( Mandatory)
• Strong track record in sourcing qualified candidates, market intelligence, mapping, negotiating offers, and influencing management decision-making.
• 3-5 years of experience in engagement/ talent development role, out of which at least 1 year in independently driving end-to-end recruitment.
• Hands-on hiring experience on niche skills, volume hiring and leadership hiring.
• Deep knowledge of sourcing specifically for skills like tech, product, data science, customer experience, digital marketing, lending etc.
• Working knowledge of various social media recruiting channels and should be aware of current market trends.
• Good command over documentation and process flowcharting using tools.
• Passion for creating seamless and engaging candidate experience.
• Excellent organizational skills and an ability to multi-task across concurrent projects with strong attention to detail.
• Proven ability to drive assignments on metrics using technology.
• Strong analytic skills/ comfort in data analysis, including MS Excel modelling & data manipulation skills and ability to manage reports & dashboards.
• Curious about metrics, execution processes, people trends.
• Ability to maintain a high level of confidentiality and work with sensitive data and information.
• Excellent communicator having the ability to influence and persuade others.
• Ability to manage multiple stakeholders, both external and internal.
• Commitment to demonstrably improving team metrics.
• Positive, flexible, and proactive, hands-on with a can-do approach.
• Good competitive analysis skills & intelligence to work upon data.
• Ability to identify process inefficiencies and suggest improvements.
• Target driven, detail-oriented and approachable with the ability to prioritize and work well in an environment with competing demands.
• Proficiency in MS-Excel and PowerPoint.
• Good tech startup experience is mandatory
• For gender Diversity, inviting applications only from Girl/Lady candidates