Inside Sales Manager

The Assistant Professor in CSE will teach undergraduate and graduate courses, conduct independent and collaborative research, mentor students, and contribute to departmental and institutional service.

CRM Application Support Engineer

1. Position Summary

We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.

This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.

2. Key Responsibilities

A. Microsoft Dynamics 365 (D365) Support

• Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
• Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
• Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
• Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
• Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
• Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
• Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
• Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
• Assist in POC development and survey configuration activities within D365.

B. Azure Portal Support

• Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
• Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
• Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
• Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
• Assist in preparing resource consumption reports and validating Azure billing data.
• Log support requests with Microsoft Azure support and provide required diagnostic information.

C. Sitefinity CMS & Portal Support

• Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
• Assist with CRM portal connector licensing renewals and re-synchronization processes.
• Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
• Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
• Perform routine Sitefinity database checks and maintenance tasks.

D. IVR & Chat Support

• Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
• Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
• Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.

E. Change Request Support

• Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
• Maintain accurate time logs and effort tracking for CR work within the engagement model.
• Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.

F. Operational Duties

• Provide rotational shift coverage within the 0800–2000 AEST operational window.
• Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
• Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
• Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.

3. Required Qualifications & Skills

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.

Technical Skills

• 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
• Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
• Basic to intermediate Power BI skills for report monitoring and troubleshooting.
• Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
• Exposure to Sitefinity CMS or similar content management systems.
• Basic understanding of IVR and chat platforms and their integration with CRM systems.
• Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
• Understanding of ITIL concepts for incident and problem management.

Soft Skills

• Strong attention to detail and systematic approach to issue diagnosis and resolution.
• Good written and verbal communication skills for ticket documentation and client interactions.
• Ability to work in a shift-based model and manage priorities across multiple technology domains.
• Team player with a willingness to learn, take ownership, and support senior team members.
• Proactive in identifying recurring issues and suggesting preventive measures.

4. Preferred Qualifications

• Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
• Microsoft Certified: Azure Fundamentals (AZ-900).
• ITIL v4 Foundation certification.
• Prior experience in application support for clients in the APAC or Australian time zone.
• Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.

5. Key Performance Indicators (KPIs)

• First-call resolution rate and adherence to L1/L2 ticket SLAs.
• Accuracy and timeliness of ticket documentation and escalation.
• Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
• Quality of support provided for CR delivery tasks.
• Client feedback and responsiveness scores.
• Effective utilization within the monthly engagement framework.

Join Hutech Solutions – Innovate, Lead, and Transform!

We are a global AI-driven software services and product engineering powerhouse, founded and led by

visionary technology leaders from Walmart. We are redefining the future of technology by building

next-gen solutions that empower businesses across Banking, Finance, eCommerce, and Logistics

industries.

At Hutech, we don’t just build software—we create impact. Our culture fosters innovation, creativity,

and continuous learning, enabling our team to push boundaries and solve real-world challenges using

cutting-edge AI tools and techniques.

Position Summary

We are looking for a skilled Data Engineer with strong expertise in Amazon Redshift, advanced SQL,

and data modelling to design, build, and optimize scalable data platforms on AWS. The ideal

candidate will play a key role in developing reliable data pipelines, enforcing data quality standards,

and enabling analytics and reporting across the organization.

Key Responsibilities

● Design, build, and optimize data models (fact/dimension, star/snowflake schemas) with a

strong focus on performance and scalability.

● Develop and maintain complex SQL queries in Amazon Redshift for analytics, reporting, and

downstream consumption.

● Optimize Redshift performance using distribution styles, sort keys, query tuning, and workload

management (WLM).

● Build and orchestrate scalable data pipelines using AWS Glue, Amazon EMR, Apache Spark,

and Airflow.

● Implement data quality checks, validation rules, and monitoring frameworks to ensure

accuracy and consistency.

● Work closely with analytics, BI, and business teams to translate requirements into robust data

solutions.

● Manage and optimize data storage and movement using Amazon S3.

● Ensure best practices in data security, governance, and documentation.

● Troubleshoot data issues and provide root-cause analysis and long-term fixes.

Required Qualifications

● Bachelor’s degree in Computer Science, Engineering, or a related field

● 3–5 years of hands-on experience in data engineering

● Strong advanced SQL skills (mandatory) with deep experience in Amazon Redshift

● Proven expertise in data modeling for analytical workloads

● Strong understanding of AWS data services, including: Amazon Redshift, AWS Glue, AmazonS3, Amazon EMR

● Experience with data pipeline and workflow orchestration tools such as Apache Airflow

● Hands-on experience with Apache Spark

● Proficiency in at least one programming/scripting language such as Python, Java, or Scala

● Solid understanding of data quality, validation, and best practices

Nice to have

● Experience designing large-scale analytics and reporting platforms

● Familiarity with BI tools and downstream analytics use cases

● Experience with cost optimization and performance tuning on AWS

● Exposure to CI/CD for data pipelines

Key Skills

● Amazon Redshift (SQL – Advanced)

● Data Modeling (Analytics-focused)

● AWS (S3, Glue, EMR)

● Apache Airflow

● Apache Spark

● Python / Java / Scala

● Data Quality & Optimization

• Assist in lead generation through LinkedIn, email marketing, and online platforms
• Identify potential clients and understand their basic business requirements
• Communicate company IT services such as web development, mobile apps, and software solutions
• Maintain client data and follow-ups in CRM tools
• Schedule calls and meetings with prospects
• Coordinate with internal teams for requirement clarification
• Meet assigned activity and learning targets
• Maintain professionalism in all client interactions

We are seeking a passionate and knowledgeable Tutor in Nutrition and Dietetics to educate undergraduate or diploma students. The candidate should have strong academic knowledge, practical experience, and a commitment to fostering student development in the field of health, nutrition, and diet management.

Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding including our latest Series B round.

The Role

As our Lead Frontend Engineer, you will drive the technical vision for our frontend systems, architect scalable solutions, and lead a team of talented engineers. You’ll collaborate closely with product, design, and backend teams to transform complex user requirements into engaging, high-performance applications.

Key Responsibilities

• Technical Leadership: Architect and maintain a large-scale, component-driven frontend codebase optimized for speed, scalability, and maintainability.
• Team Mentorship: Lead and mentor a team of frontend engineers, fostering a culture of quality and innovation.
• Cross-Functional Collaboration: Work with product managers, designers, and backend teams to translate user stories into robust interfaces.
• Quality Assurance: Develop and oversee frontend testing suites to ensure reliability and performance.
• Optimization: Enhance application responsiveness, accessibility, and overall user experience.
• Strategic Impact: Balance technical excellence with business goals, making informed trade-offs to deliver effective solutions.

What We’re Looking For

• Experience: 8+ years building web applications, with a proven track record in leading frontend teams.
• Technical Skills:
• Expert in JavaScript/TypeScript, HTML5, and CSS3.
• Deep experience with modern frontend frameworks (e.g., React); familiarity with SSR frameworks like Next.js is a plus.
• Proficient with frontend testing tools (Jest, Cypress) and build tools (Webpack, etc.).
• Design & UX: Strong attention to detail with a passion for creating intuitive, visually appealing interfaces and managing design systems.
• Collaboration: Excellent communication skills and a collaborative, problem-solving mindset.
• Bonus: Familiarity with our current tech stack (Node.js, React, Apollo-GraphQL, Postgres, AWS) is an advantage.

Benefits

• Remote First Policy
• 5 Days Working With FLEXI Hours
• Group Medical Insurance (Parents, Spouse, Children)
• Group Accident Cover
• Company Sponsored Device
• Education Reimbursement Policy

• 3 + years of hands-on experience in developing end-to-end applications using Node.Js.
• Extensive knowledge of JavaScript and Strong proficiency in frameworks (e.g. Express)
• Understanding or experience with programming languages like PHP and frameworks like Codeigniter
• Solid background of Object-Oriented concepts, Data Structures, and web development cycle.
• Experience with relational and graph databases (Mysql, Mongo, Dynamo DB)
• Experience with RESTful web services
• Rich user interface development experience with HTML5 and JavaScript frameworks like AngularJS, JQuery, w3css/bootstrap, etc
• Proficiency with code version tools such as Git, BitBucket
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Proficiency in writing clean and maintainable code
• Skilled with code optimization techniques
• Experience working within Agile development environments.
• Must be able to write up Technical / Non-Technical Documentation.

Culture alert: For TransFunnel, culture plays a major role. We believe in the power of ONE. We know that company culture can make or break your work experience and so we have a https://www.transfunnel.com/about-us/our-team">team that puts the human connect before anything else. Whether we work from office, home or anywhere -- we keep the connection going with plenty of fun activities. Also, we have a flat hierarchy. Hit apply if you think exploring this role would be work with fun!

Back End development of websites and applications using PHP,
AJAX and JS and their frameworks to create and integrate
functional web standard projects. Taking ready HTML/CSS files
from front end developers and executing the project based on the
logic and wireframes provided by designers

Solid knowledge of PHP, MySQL, JSON, and XML
● Proven experience building data-driven web
applications
● Experience working with API development
● Familiarity with design patterns such as MVC
● Experience with Open Source PHP CMS such as
WordPress or Drupal or Magento
● Comfortable with data modeling, stored
procedures, and views
● Ability to work closely with front end developers
● Knowledge of JavaScript / jQuery skills / HTML / CSS
● Experience building large, scalable applications
● Experience building custom
content management
systems
● Awareness of current development trends in the
coding and development like Docker, Micro
services and an understanding of how these
technologies can improve and impact projects
● Knowledge of GIT or any other version control
software.