sales manager

Role Description

This is a full-time on-site role for a Telesales Specialist located in Noida. The Telesales Specialist will be responsible for customer service, communication, sales, customer support, and training in the freight brokerage industry.

**Qualifications**

- Strong customer service and support skills

- Excellent communication abilities

- Proven sales and business development skills

- Ability to generate company revenue

- Track record of achieving sales targets

- Training capabilities

- Strong interpersonal skills

- Previous experience in freight brokerage is a plus

- Bachelor’s degree in Business, Marketing, or a related field

Hiring for AGM- Performance Marketing at EaseMyTrip.com

Location-Gurugram- Sec-32

Experience - 10-15 Years in Performance Marketing

6 Days Working

Preffered candidate from Travel Industry

About The Role

The AGM- Performance Marketing at EaseMyTrip is a pivotal role focused on maximizing the digital footprint and customer acquisition through targeted advertising and strategic marketing. This individual is tasked with the creation, execution, and optimization of a comprehensive performance marketing strategy. The specialist will manage campaigns across multiple digital platforms, continuously analyze performance data, and adapt strategies to enhance efficacy and ROI. This role demands a high level of analytical prowess, creativity, and adaptability to stay ahead of market trends and leverage emerging technologies for marketing advantages.

Preferred Candidate Profile:

• Educational Background: Holds a degree in Marketing, Business Administration, or a related field.
• Experience: Proven experience in performance marketing, with a strong background in managing multi-channel digital marketing campaigns, including PPC, SEO, and social media.
• Analytical Skills: Possesses excellent analytical capabilities with the ability to leverage data and metrics to make informed marketing decisions.
• echnical Proficiency: Skilled in using digital marketing tools and technologies such as Google Analytics, Google Tag Manager, and mobile marketing applications.
• Strategic Thinker: Ability to develop effective marketing strategies and plans with a clear focus on achieving measurable results.
• Communication Skills: Excellent communication skills, capable of articulating ideas clearly and engaging effectively with both team members and management.
• Problem Solving: Strong problem-solving skills with a creative approach to overcoming challenges and achieving business objectives.
• Adaptability: Open to new ideas, willing to experiment, and adaptable to changing digital landscapes and consumer behaviors.
• Goal-Oriented: Highly motivated and goal-oriented, with a track record of meeting or exceeding performance targets.
• Team Player: Demonstrates the ability to work collaboratively in a team environment, contributing to a cooperative work dynamic.

• Company Overview

EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population’s travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.

The ideal candidate must be a seasoned, high-energy professional possessing a strong sense of urgency with a strong performance-based track record of success. He or she must be capable of make cold calling and achieve the assigned sales target and eventually generate revenues for the organization. Make the sales pitch according the customers behaviour and requirements.

• Act as primary day-to-day contact on analytics to agency-client leads
• Develop bespoke analytics proposals for presentation to agencies & clients, for delivery within the teams
• Ensure delivery of projects and services across the analytics team meets our stakeholder requirements (time, quality, cost)
• Hands on platforms to perform data pre-processing that involves data transformation as well as data cleaning
  
• Ensure data quality and integrity
  
• Interpret and analyse data problems
  
• Build analytic systems and predictive models
  
• Increasing the performance and accuracy of machine learning algorithms through fine-tuning and further
  
• Visualize data and create reports
  
• Experiment with new models and techniques
  
• Align data projects with organizational goals

• Min 6 - 7 years’ experience working in Data Science
• Prior experience as a Data Scientist within a digital media is desirable
• Solid understanding of machine learning
• A degree in a quantitative field (e.g. economics, computer science, mathematics, statistics, engineering, physics, etc.)
• Experience with SQL/ Big Query/GMP tech stack / Clean rooms such as ADH
• A knack for statistical analysis and predictive modelling
• Good knowledge of R, Python
• Experience with SQL, MYSQL, PostgreSQL databases
• Knowledge of data management and visualization techniques
• Hands-on experience on BI/Visual Analytics Tools like PowerBI or Tableau or Data Studio
• Evidence of technical comfort and good understanding of internet functionality desirable
• Analytical pedigree - evidence of having approached problems from a mathematical perspective and working through to a solution in a logical way
• Proactive and results-oriented
• A positive, can-do attitude with a thirst to continually learn new things
• An ability to work independently and collaboratively with a wide range of teams
• Excellent communication skills, both written and oral

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals.

Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry.

Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

As an Assistant Manager/Engineer in the Branch Service team, you will play a vital role in ensuring our customers receive exceptional service and technical support. Your responsibilities will include:

• Providing service support to customers based on sales requirements.
• Offering technical support to sales engineers and customers.
• Planning and attending pending service jobs promptly.
• Responding to emergency service requests within designated timeframes.
• Inspecting customer units, performing failure analysis on-site, and providing service estimates to sales engineers.
• Performing geared-motor servicing at customer locations based on confirmed sales documentation.
• Conducting geared-motor servicing at the Service Center as per written confirmation.
• Coordinating and arranging the service of geared motors requiring off-site servicing.
• Conducting service training for customer engineers upon request from sales.
• Maintaining thorough documentation of service orders and files.
• Updating records in the system for the branch and Head Office.
• Providing feedback for maintaining necessary spare inventory at the branch in coordination with the Branch Manager/Regional Manager.
• Ensuring the Service Center, tools, tackles, and equipment are well-maintained.
• Assisting in other tasks as directed by the Branch Manager/Regional Manager in the absence of service jobs.
• Ensuring documentation and records adhere to QMS department procedures.

Authority:

• Preparing and providing service estimates.
• Creating and signing service reports for customer review.
• Deciding on component replacements during service jobs up to Rs.10,000 (in collaboration with Manager Service/Branch Manager).
• Making informed decisions on the course of actions during service engagements.

Dimensions:

• Area: Responsible for all regions within the sales branch.
• Customer Value: Handling service for 250-300 customers.

Profile:

• Education: Diploma in Mechanical/Electrical Engineering from a reputable institute.
• Experience: A minimum of 3 years experience in maintenance or servicing similar products within any engineering industry.
• Skills Required: Proficiency in Customer Relationship Management, strong Repairing and Troubleshooting skills, effective Communication Skills.

What We Offer:

• A collaborative and transparent working environment.
• Structured employee development programs and mentoring support.
• Personalized training to ensure a smooth onboarding experience.
• Access to state-of-the-art technology and excellent working conditions.
• An organization that values energy efficiency, social responsibility, and environmental protection.

Fusion Softtech is one of the best offshore development companies based in Ahmedabad, India. We are a bunch of tech-savvy individuals who together as a teamwork to have great expertise in the latest technologies and developments so as to be able to cater the best of the services in the domain of Technology.

We, ensure being the hard core Technoids that our clients around the globe are given the best of our facilities through advancements in technologies which would actually help to make their lives a better place. What we do? We are specialized in creating user-friendly web-designs and applications with a primary goal to be simple and effective for use. We work hand-in-hand with your visions and goals to optimize your business/product. We provide you an end-to-end solution.

• Lead a team, handle client, conduct technical interview, and provide training to new joiners.
• Design, implement, and maintain web application phases.
• Conduct software analysis, programming, testing, and debugging
• Identifying production and non-production application issues
• Transforming requirements into stipulations.
• Should have knowledge of Data structures
• Develop, test, implement and maintain application software
• Recommend changes to improve established software application processes
• Ability to develop logical and high-quality code which meets functional specifications along with technical requirements for reusability, maintainability and scalability when appropriate application code for java programs.
• Ability to perform technical analysis based on requirements to establish architecture approach and create detailed design in support of the requirements.
• Excellent written and verbal communication skills, worked for foreign client would be an added advantage.

Technical Skills:
OOPS, Java, J2EE, Spring MVC, Spring Boot , Spring security and Spring Batch SOAP, REST API, Logging Framework, Hibernate, XML, JEE (Servlets/JSP/JMS), web services experience, microservices, AWS, Kubernetes, ELK Stack, Multithreading, GIT

Key Skills and Experience:

• Min 5+ years of experience in the JAVA/J2EE.
• Experience with RESTFUL Web services.
• Experience in portal & web content management
• Hands-on experience on Javascript frameworks Alloy UI and JQuery.
• Hands-on experience in software development using J2EE Frameworks Spring, Spring Boot, Struts, Hibernate.
• Basic knowledge of Javascript, HTML5, and CSS3.
• Good to have experience or Knowledge in AngularJS, ReactJS, different AWS services like S3, EC2, DynamoDB, Lambda function.
• Exposure in any of the Databases -MySQL/Postgres/Oracle/DB2 etc.

Perks and Benefits:

• Flexible working hours.
• 5 days working
• Fun loving environment with ample scope for flexibility.
• Exposure to work for foreign clients
• Employee friendly leave & Company Policies.
• Best working culture

• Develop new client partnerships with company's key accounts and develop strategic partnerships with large companies across industries. 
• Nurture and develop existing clients and generate incremental revenues within these accounts by selling additional products and services.
• Proactively identify & solve customer business problems by providing subject matter expertise and by using relevant product and services lines to create solutions. 
• Key point of contact for large accounts. 
• Ability to maintain senior level client relationships.
• Will be required to implement company's aggressive growth plans in the identified territory. Primary focus will be on new business while ensuring existing relationships are maintained.
• High adherence to internal CRM with an estimate of sales forecast.
• Liaising with the operations/products team for a smooth delivery of the end product and ensuring the service expectations of the customers are met.
• Should be comfortable with working in flexible time zones (Primarily US time zone) 

Requirements:

• Minimum of 8 - 12 years experience in Key Accounts Management.
• Strategic thinking and analytical skills
• Excellent written, oral communication and presentation skills.
• Good negotiation skills to achieve desired results/meet customer needs.