sales manager

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

Job Title: Sr. Solution Architect – Cloud Migration and Modernization

Location: Bangalore

About CAST

CAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks. It’s becoming essential for faster modernization for cloud, raising the speed and efficiency of Software Engineering, better open-source risk control, and accurate technical due diligence. CAST operates globally with offices in North America, Europe, India, China. Visit www.castsoftware.com.

Working closely with Sr. Director-PS and Consulting and Globally with Solution Design Team, he/she will be responsible for success of the CAST product deployment with the assigned clients.

This success will be in part measured by the ability of deployed CAST solution to support the client in analysis of a wide variety of their applications developed in diverse technologies that are prevalent in a typical software house.

He/She should be able to mentor and coach customer team members in deploying and running CAST solution, prepare action plans based on CAST analysis results, help customers in realizing business benefits of CAST implementation in a time-bound manner and prioritize activities in an ever changing, dynamic landscape.

He/she will need to focus efforts to establish a value measurement program to track and identify business value for identified projects to use a template approach to drive value in engagement the clients involved and thereby, help support sales teams in renewals and expansions of the contracts that they support.

Requirements:

The candidate shall below skills and qualifications

•Formal training or certification on software engineering concepts and 10+ years of applied experience.

•Proficient in coding in one or more languages like Java, Spring & Spring Boot.

•Hands-on experience in AWS/Azure/GCP specifically ECS/EKS, Lambda, SQS, SNS, API Gateway, Step functions, storage services or similar skills

•Experience working in Kafka, Cassandra/NoSQL, relational databases and front end technologies like React or similar skills

•Knowledge of CI/CD deployment with tools such as Jenkins, Maven or Gradle.

•Practical cloud native experience.

•Hands-on practical experience in system design, application development, testing, and operational stability.

•Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.

•Business Development Skills: Should have inclination to business development and be comfortable in interacting with clients and making ad-hoc presentations, as needed.

About PlanetSpark:

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni. Come, join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this roller coaster ride to build the most loved brand for kids who will move the world!

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled for below

US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 6 days in a week in a fast paced startup

2. Ready to work from Office and join immediately.

What are the behavioral attributes that we are looking for?

- A keen desire to bring growth for a fast-growing Series B funded startup

- An apparent Founder's mindset

- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.

- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

F5 is looking for a Sr. Security Engineer with experience in building, integrating, operating, and maintaining robust security monitoring and auditing systems. F5’s Edge 2.0 platform provides global, scalable, and secure way to deploy applications. In this position, you will build and maintain monitoring and audit systems across the platform that provide necessary visibility and alerts to effectively defend the platform.

Responsibilities:

• Collaborate with software architects, security defenders, Operations, SRE, compliance experts, and business leaders to understand the logical boundaries of the systems and identify the events to monitor, audits to maintain, alerts to tweak, as well as systems to integrate with
• You will continuously hunt for areas and metrics to be added into monitoring systems for better operational visibility, incident response capability, availability, and forensics capability of the overall platform
• You will participate in the definition of processes around change and inventory management and develop solutions to audit the changes
• You will work with other teams within security organization to define communication and alerting protocols for effective and timely actions
• You will participate in defining and executing the Incident Response Plan for the platform and be responsible for providing necessary information during the response and forensics
• Demonstrate technical leadership in multiple domain areas, providing mentorship to other team members

Minimum qualifications:

• BS degree in Computer Science or equivalent with 5+ years of security operation and monitoring experience
• Experience with logging, monitoring, SIEM, dashboarding tools like AWS GuardDuty, Sumo, Grafana, SolarWinds, DataDog, Splunk, etc.
• Working knowledge of at least one Cloud Computing platform (e.g. Amazon AWS, Microsoft Azure, Google Compute etc.)
• Good understanding of how to handle logs from various systems, integrate with systems handling logs and metrics, how to setup and tune alerts based on thresholds and policies
• Hands on experience with computer programming languages and/or scripting languages such as Python, Java, Shell
• Good understanding of complexities and security challenges in large-scale distributed systems
• Working knowledge of Cloud orchestration systems such as Kubernetes, Openstack etc.
• Self-motivated and willing to delve into new areas and take on new challenges in an enthusiastic manner
• Excellent written and verbal communication skills
• Strong interpersonal, team building, and mentoring skills

We are Hiring Shopify Developer

Location: Ahmedabad

• Experience: 2 years + (Min 2 year in Shopify)
• Working Days: 6 days in a week

(Work From Home Full time)

Skill:

Building out custom Shopify themes and modifying pre-existing themes depending on the scope of the project.

Shopify theme customization, Shopify Integration and Upgradation, Maintenance and Support, Shopify Setup & Product Impact

• Strong knowledge of liquid programming language
• Generate custom – tailored Shopify theme and altering pre – existing template.
• Act as Shopify expert, specializing in all facets of the ecommerce platform.
• Strong hands to Install & Customize new Shopify theme.
• Clear concept of HTML5, CSS3, javascript/Jquery.
• Knowledge in other ecommerce platform like Magento, woocommerce, BigCommerce will be preferred.
• Strong hands to Install & Customize new Shopify theme.
• Strong hands to Install & Customize new Shopify theme.

Candidates should be Confident, self -motivated, who work well in team environments.

Excellent communication skills required.

Design

·       Design a Service Platform that will serve a large scale of users 

·       Prepare design based on requirements and direction provided by product manager

·       Research and consult with SMEs to ensure the design is most suitable to meet the requirements

·       Present and explain design decisions and gain consensus within in the team

·       Propose UI/UX design decisions that align with requirements and expectations

·       Create any support documentation required for future design updates and validation

Develop

·       Document development plan to implement requirements (Senior)

·       Manage development project tasks and schedule (Senior)

·       Establish development lifecycle model to suit the needs of the project (Senior)

·       Build & configure the base platform based on Open Source solution

·       Manage sprint cycle releases and track development progress 

Quality

·       Perform Quality Assurance before releasing new features

·       Conduct Integration testing to ensure platform is stable

·       Track any issues and ensure that defects are resolved in the next release

·       Demonstrate new features at the end of the sprint

·       Report the development progress weekly including any issues identified

Standards

·       Use the following standards, methods and techniques

o   SDLC including Waterfall, Agile & DevOps

o   Project Management & Requirements Management

o   Coding standards, Code review process & Code management

o   Build, Test & Release Processes

o   CI/CD Frameworks

Technology

·       Use the following frameworks, technology & tools

o    Java, PYTHON, Jquery, React, , 

o   API, REST, DJango

o   Docker, 

o   Git, Jenkins

o   Linux

o   MySQL,