Information Designer

Your Day-to-Day

1. Derive Insights and drive major strategic projects to improve Business Metrics and take responsibility for cost efficiency and Revenue management across the country
2. Perform Market research, Post Mortem analyses on competitor expansion and Market Penetration patterns. 
3. Provide in-depth business analysis and data insights for internal stakeholders to help improve business. Derive and launch projects in order to reduce the gaps between targeted and projected business metrics
4. Responsible for optimizing Carsome’s C2B and B2C customer acquisition and Dealer retention funnel. Work closely with Marketing and Tech teams to create, produce and implement creative digital marketing campaigns and drive CRM initiatives and strategies 
5. Analyse the Revenue flows and processes large datasets to gather process insights and propose process improvement ideas for Carsome across SE-Asia
6. Lead commercial projects & process mapping, from conceptualization to completion, to build or re-engineer business models, tools and processes.
7. Having experience in analyses and insights in dealing on Unit Economics, COGs and P&L will be preferred ,but not mandatory
8. Use Business Intelligence and Data Science tools to answer the appropriate business problems using SQL, Tableau or Python.
9. Coordinate with HQ Data Insights Team and manage internal stakeholders across departments to ensure the smooth delivery of strategic projects
10. Work across different departments/functions (BI,DE, tech, pricing, finance, operations, marketing, CS,CX) and also on high impact projects and support business expansion initiatives

Your Know-Know

• At least a Bachelor's Degree in Accounting/Finance/Business or the equivalent. 
• 3-5  years of experience in strategy / consulting / analytical / project management roles; experience in e-commerce, Start-ups or Unicorns(CARS24,OLA,SWIGGY,FLIPKART,OYO) or entrepreneur experience preferred + At Least 2 years of experience leading a team
• Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)
• Must have SQL/PostgreSQL/Tableau Experience. 
• Excellent Market Research, reporting and analytical skills, including carrying out weekly and monthly reporting
• Holds experience in working with Data/Business Intelligence Team
• Analytical mindset with ability to present data in a structured and informative way
• Enjoy a fast-paced environment and can align business objectives with product priorities
• Good to have : Financial modelling, Developing financial forecasts , development of Financial - strategic plan/framework

JOB DESCRIPTION:

I - Experts is hiring for the position of Customer Support Executive who is having experience in International Calling and also in Lead Generation.

Responsibilities:

• Calling handling from customer and resolving the issues.

• Reporting the team lead.

• Supporting the query and do the needful.

• International Calling Experience

• Good experience in Lead generation

• Proactive work to be done

Criteria:

• Any Graduate with Good communication & Excellent English Fluency.(Freshers can also apply)

• 10+2 Educated candidates can also apply.

• Experience with 1 year in International Voice will be add on.

• Candidates who have experience in international BPO in inbound or outbound process is eligible.

Company Website:www.I-experts.webs.com

Timings: 7: 30 am to 3 pm

Week Off: Sunday will be fixed off( Saturday working from 7: 30 am to 1:30 pm)

Benefit: Great Incentives

Shift: Morning Shift 

Address:H-30 Second Floor, Near Sai Baba Mandir, Opp Metro Pillar 33- 34, Laxmi Nagar, Delhi 110092

Requirement

1. 2+ Years of development experience in the full stack development (preferred MERN technology stack).
2. should be proficient in working with technologies like JavaScript, CSS, and JS with framework like NodeJs and ReactJS.
3. Strong skills and experience with programming, design, and architecture, and familiarity/experience with AWS and other cloud technologies.
4. Good Knowledge of APIs is a must.
5. Should have good knowledge of databases like Linux.
6. Experience working in an Agile/Scrum environment
7. Keen interest in emerging technologies with an aptitude to learn and adapt.
8. A basic understanding in  Java is a plus.

Responsibilities:

1. Should be able to work independently once proper guidance is provided.
2. Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
3. Ensure timely completion of development activity.
4. Prepare training documents and provide training to internal teams on tools.
5. Consult, design, and develop well-structured, scalable in-house tools.
6. Should be able to write optimized business logic for business functions.

• Being involved in various day-to-day activities such as order punching, order processing, shipping plans, order tracking, sharing delivery status etc. and also handling any order issues
• Answering customer queries on information including but not limited to, order status, shipment dates etc.
• Responding to customers in a courteous and timely manner
• Ensuring the terms and conditions while managing various customer orders from processing to delivery
• Updating and maintaining relevant data and reporting the same to the company in regular intervals

What you must have:

• Graduation is a must
• 3– 4 years of relevant work experience in customer service– order management role
• Excellent communication and listening skills
• Good knowledge as well as work experience in using SAP
• Good in MS Word, MS Excel and email writing
• Attention to detail and ability to multi-task

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Proven experience as a Full Stack Developer or similar role
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. NodeJs, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• Degree in Computer Science, Statistics or relevant fiel

• 2+ years of experience participating in the delivery of technology services.
• A proven ability to learn new applications & innovate in technology
• Strong Experience in technologies like Node, Webservices and Microservices
• Experience with cloud components and services and containerization technologies is desirable
• Exposure to ReactJS mandatory
• Experience working with multiple types of datastores: Mongo DB, SQL
• Experience in integrating, designing and developing solutions is desirable
• Experience with CI/CD and TDD is desirable
• Frameworks - Express , Hapi , feathers
• Strong knowledge in Javascript

Requirements:

• Academic degree (BE / MCA) with 3-10 years of experience in back-end Development.
• Strong knowledge of OOPS concepts, Analyzing, Designing, Development and Unit testing
• Scala technologies, AKKA, REST Webservices, SOAP, Jackson JSON API, JUnit, Mockito, Maven
• Hands-on experience with Play framework
• Familiarity with Microservice Architecture
• Experience working with Apache Tomcat server or TomEE
• Experience working with SQL databases (MySQL, PostgreSQL, Cassandra), writing custom queries, procedures, and designing schemas.
• Good to have front end experience (JavaScript, Angular JS/ React JS)