Implementation Manager

CUSTOMER SUPPORT EXECUTIVE

* Excellent English & Hindi,

* Fresher/ Minimum 6 month to 1 year experience,

* Salary: 25k ctc- upto 22k take home,

* Graduation is mandatory

* 6 days working,

* Face to face interview

* Work from office, 6 days working, 1 day rotational off

* It's a rotational shift

Job Type: Full-time

Job Opening: Tech Manager

Company: Pixerize Inc.

Location: Remote 

Job Type: Full-Time | Start Date: Immediate

About Pixerize

At Pixerize, we empower businesses to scale through strategic automation and streamlined operations. We're on a mission to simplify systems, optimize performance, and help businesses grow globally. Our tools and platforms are the foundation of our operations, and we’re looking for a technical leader to ensure they run flawlessly.

Role Overview

We're seeking a Tech Manager who will take ownership of our digital infrastructure—Wix, Webflow, Asana, and Monday.com—and integrate them using platforms like Zapier and other automation tools. Your primary goal is to build, connect, and manage the digital systems that support our leads and operations teams.

This is a hands-on role requiring strategic thinking, technical setup, and automation implementation to ensure every part of our tech stack is synchronized for optimal business efficiency.

Responsibilities

• Set up, configure, and manage Wix and Webflow websites.
• Build and optimize task and project workflows in Asana and Monday.com.
• Design and implement cross-platform integrations using Zapier, APIs, or other tools.
• Ensure seamless handoffs between lead generation, onboarding, and operational workflows.
• Maintain documentation and systems for updates, troubleshooting, and improvements.
• Provide support for internal teams using technical systems.
• Identify new automation opportunities to reduce manual work.

KPIs & Performance Metrics

• All tools integrated and functioning smoothly across departments.
• Automations running reliably, with minimal manual intervention.
• System uptime and issue resolution times.
• Improved workflow efficiency for leads and operations teams.
• Consistent onboarding and task management experience across departments.

Requirements

• 2+ years in a technical role managing digital platforms or tools.
• Strong knowledge of Wix, Webflow, Asana, Monday.com, and Zapier.
• Experience with automation platforms and third-party integrations.
• Attention to detail and ability to troubleshoot systems end-to-end.
• Clear documentation and communication skills.
• Problem-solver with a proactive mindset.

Nice to Have

• Basic coding or API experience.
• Experience in startup or scaling business environments.
• Familiarity with CRM or email marketing platform integrations.

Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.

Responsibilities:

• Handle inbound and outbound calls from international customers.
• Provide information about products and services, respond to customer queries, and resolve issues effectively.
• Ensure timely and professional follow-up on customer issues.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to achieve individual and team goals.
• Adhere to company policies and procedures to maintain operational efficiency.
• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• 1-year bond commitment required
• Minimum 6 months of Experience required in an International BPO/ Call centre.
• Excellent communication skills.
• Customer Centric &Logical thinking and need to be enough spontaneous
• Ensure Timely& Professional Responses to all queries.
• Analytical & Probing skill.
• Strong ability to multitask and take fast decisions independently.
• Night shift only.
• The shift timings will be 7.30 PM to 4.30 AM.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Fixed shift
• Night shift
• US shift

We are looking for an RPA Developer to join our team.

Requirements

Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.

Proven experience (4 years) as an RPA Developer.

Strong experience with RPA tool such as UiPath, Automation Anywhere, or Blue Prism.

Proficiency in programming languages such as C#, Python, Java, or VBScript.

Familiarity with process analysis, design, and improvement.

Excellent problem-solving skills and attention to detail.

Strong communication and collaboration skills to work effectively within cross-functional teams.

Knowledge of software development best practices and methodologies.

Good understanding of .Net technology stack and Excel Macros.

Experience in Design, Development, Test and Support in line with client needs and architectural requirements.

Hands-on experience in Automating Web interfaces, desktop application interfaces, Citrix interfaces, API, Building Custom codes and Mainframes.

Understanding client requirements and preparing required documents (PDD, SDD, BRD...)

Roles and Responsibilities

Collaborate with business analysts, process owners, and project managers to gather requirements and understand business processes for automation.

Design, develop, test, and deploy RPA solutions using industry-standard RPA tools such as UiPath, Automation Anywhere, or Blue Prism.

Analyze, optimize, and document existing business processes for automation feasibility and improvement opportunities.

Develop automation workflows, scripts, and routines that are efficient, reliable, and maintainable.

Implement error handling and exception handling mechanisms to ensure the robustness of automation solutions.

Collaborate with QA teams to ensure the quality of the developed automation solutions.

Provide technical support and troubleshooting for deployed automation solutions.

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to project manage.
• Good problem-solving skills.

Requirements and Qualifications :
- BS/MS degree in Computer Science, Engineering or a related subject
- 3-5 years of experience with Ruby and the Rails framework
- 3-5 years of experience with Git and Github
- 3-5 years of experience with SQL backends, preferably MongoDB, PostGre SQL
- Familiarity with testing tools such as Rspec
- Knowledge of Docker and docker-based deployment

- Critical thinker and problem-solving skills
- Team player
- Good time-management skills

ABOUT US 

SkillVertex is an EdTech organization where we strive to edify inquisitive and talented scholars  as well as working professionals by delivering a diverse range of programs in accordance with  their needs and future aspirations. With respect to the emerging industrial requirements and  technologies, we also assist in career development, additional counselling guidance and  mentorship in the respective domains. Being one of the nation’s leading growing EdTech,  begun and grown exponentially in a span of only 9 months, we have earned customers & clients  from across 79% Indian states and assisted over 10,000 working professionals and university  students in the given time span with our alumni spread across the globe in prestigious brands. 

JOB SUMMARY 

We look forward to earning great innovative minds, with a knack of sales generation and  business making who can thereby, qualify the bar along with additional skills like good  communication, good convincing power, acumen for sales, awareness for the concept of selling and understanding client’s needs, confidence, dynamism, determination, persistence. Thus, we  look forward to those who can make an impact with the help of their raw and rudimentary skills  along with a positive and a smart-working attitude. 

Job Profile: BUSINESS DEVELOPMENT ASSOCIATE 

Location: Bengaluru 

Roles and Responsibilities: 

▪ Identify and develop strategic relationships with potential clients/customers
▪ Creating lead engagement plans and strategies 

▪ Involve in dynamic sales making process at great success rate 

▪ Update and create tailored client proposals and negotiate further to close the deals
▪ Building cross-discipline relationships in the organization, partnering closely with the  growth and marketing team, providing feedback and insights 

▪ Generate buoyant and pragmatic relationships with educational institutions/  organizations so as to create business opportunities 

▪ Enable business relations with organizations/institutions to smoothen and exponentially  better the sale making process 

▪ Contacting career development cells of institutions to create collaborations between  them as well as us for the benefit of both the participating organizations

Position: Operations Manager

Domain: US, Healthcare

Job Description-

Roles & Responsibility

• You will be responsible for handling multiple processes and LOBs.
• Duties may include, taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received, to estimate time on new jobs received, to check accuracy/quality of classification done, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of team is high.
• As an operations manager, you would be responsible for managing a team of associates and would have Leads reporting into you.
• Work with various teams to formulate strategy, seek automation opportunities and leverage technologies.
• Work with internal teams to develop creative and best-in-class compliance business processes that can scale up.
  Leverage data to continuously improve.
• Link all the programs to business metrics and build solutions keeping that in mind.
• Scale-up team by proper budgeting and co-owning the budget.
• Attract talent and make right hiring decisions, Onboarding and continuous development of the team and maintain a high delivery bar.
• Deliver business goals for processes handled.
• Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics.
• Mentor and guide lead / Process Expert to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design & deliver training to the team.
• Co-owner in the process of budget planning.
• Directly managed 5 to 6 process leaders, deputy managers and thus indirectly managed at least 200 plus people organization.
• Possess strong communication and leadership skills
• Able to work in an ambiguous, dynamic & 'internet-speed' environment with tight deadlines, Have an absolute passion for ensuring a great customer experience Possess exceptional skills in data manipulation and analysis
  Outstanding attention to detail; Exceptional problem solving & analytical skills
• Be a self-starter
• Attention to detail and proven ability to manage multiple, competing for priorities simultaneously
• Experience in business process improvement

Experience & Education Qualification:

• Existing Experience as a Sr. Operations Manager is a plus.
• Experience in handling multiple processes and LOBs simultaneously is a plus.
• Graduation is a must.
• MBA is a plus.

Timings

• Fixed shift 7:30pm - 4:30am
• Fixed weekend off.
• No transportation

Looking forward to your response.

Regards,

Job Description:

We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Job Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable Ruby code.
• Integration of data storage solutions.
• Integration of user-facing elements developed by front-end developers with server side logic.
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Help maintain code quality, organization and automatization.

Job Requirements:

• Knowledge of Ruby on Rails, Ruby, SQL, JavaScript and Git.
• Experience with Shopify, ReactJs, JQuery CSS, HTML would be plus.
• Strong grasp of TDD and BDD.
• Experience with Heroku or AWS or DigitalOcean.
• A knack for writing clean, readable Ruby code.