Location:Bangalore
Employment Status:Regular Full-time
Experience:4-7 years
Reports To: Head-Customer Success
TravelOccasional
SalaryCommensurate with skills
About Greytip Software
Greytip Software is India’s largest provider of cloud HR & Payroll software solutions (greytHR), with a customer base of over 9000+ we touch the lives of 10,00,000 active users + employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.Position PurposeThe Implementation Manager will proactively engage with customers to provide strategic & tactical guidance, drive adoption and to increase the business value they derive from greytHR..
Responsibilities
Administer everyday workflow of all implementation processes and provide technical support to all associates.
Coordinate with team to resolve all issues within required timeframe and recommend appropriate changes to all policies and procedures and evaluate all implementation for team.
Monitor all implementation requests and administer staff working and assist team and senior implementation engineers and provide required coaching for same.
Evaluate all management information reports and ensure achievement of all team objectives and provide support to senior implementation engineers.
Evaluate all processes and provide technical support to all senior implementation managers and establish all client configuration requirements.
Collaborate with system integration team and ensure compliance to all client requirements and provide appropriate training to clients and ensure efficient implementation of all systems.
Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments.
Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes.
Requirements
4-6 years’ work experience in a customer-facing customer success, account management or strategic consulting organization.
Very strong verbal and written communication skills absolutely essential.Proven experience building strong internal and external relationships.
Proven track record of establishing themselves as a strategic trusted advisor to clients.
Proven track record in customer service in a highly-professional in a dynamic, start-up environment
.Must be able to understand complex client use-cases and articulate them to an audience of varying perception levels internally to problem-solve.
Ability to report and share client’s status on a timely/pre-defined interval.
SaaS experience and understanding of SaaS metrics is a benefit.
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
Proven ability to coach & mentor team members.
Bachelor's Degree with preferably an MBABenefits.
Excellent Opportunity to be involved in high impact work and progressive learning environment.
Great team members & energy filled work environmentCompetitive salaryExcellent benefits package
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Location - Kolkata , Salt lake Sector V
Shift Time - 6:30am to 3:30pm
Working Days - Monday to Saturday
Requirements - Strong active listening skill and verbal communication
Good English.
Job Type: Full-time
Job Role - We are looking for tele-callers with eagerness to work in the early morning shift and earn handsome incentives. The campaign is pretty simple, we just need to book appointments with Australian customers for free home appliances to be given to them.
There are few specific home appliances that the customers will be getting for free, so we just need to book the time and date of their availability.
Salary: ₹10,000.00 - ₹22,000.00 per month
Benefits: Provident Fund
Schedule: Morning shift - 6:30am to 3:30pm.
Supplemental pay types:
Performance bonus.
Yearly bonus.
Note - No hard core sales
No Targets
High Incentives
No pick/drop - (Travelling Allowances will be paid)
No rotational shifts
Company Overview:
We are a dynamic and rapidly growing organisation focused on revolutionizing the financial industry. Our innovative solutions combine cutting-edge technology with a customer-centric approach, providing businesses with streamlined financial services. As a Product Manager, you will have the unique opportunity to contribute to our growth, shape our product strategy, and make a significant impact in a fast-paced and highly collaborative environment.
Responsibilities:
- Lead the end-to-end product development lifecycle, including gathering and documenting product requirements, creating wireframes/prototypes, and collaborating with engineering and design teams.
- Work closely with development teams to ensure timely and high-quality delivery of product features and enhancements.
- Conduct user acceptance testing and gather feedback to iterate and improve product features.
- Monitor key product metrics, analyze data, and derive actionable insights to drive continuous improvement.
- Collaborate with engineering, design, marketing, and sales teams to ensure seamless coordination and alignment throughout the product lifecycle.
- Collaborate with executive leadership to align product strategy with overall business objectives.
Qualifications:
- Bachelor's degree in engineering, or a related field.
- Excellent analytical, problem-solving, and strategic thinking skills.
- Strong communication and presentation abilities, with the ability to effectively articulate complex ideas to both technical and non-technical stakeholders.
- Ability to thrive in a fast-paced startup environment with a proactive and entrepreneurial mindset.
•SaaS platform, and from a marketing background preferable.
• Conducting market research to identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities through calling, networking and social media.
• Designing and implementing marketing plans for the company products.
• Answering to client queries about product specifications and uses.
• Develop relationships with existing customers and keeping touch with them.
• Work with other team members to ensure customer satisfaction.
• Find new business opportunities and customers.
• Contact potential customers to showcase company products or services.
• Use of social media like LinkedIn, after connecting to customers dropping emails like an introductory template or a pdf, scheduling demos and sending proposals and sales.
•Preferred: Females
About the company:
Our Client enables enterprises in their digital transformation journey by offering Consulting & Implementation Services related to Data Analytics &Enterprise Performance Management (EPM).
Job Location : Noida
Position – Azure Solution Architect
Notice period- Immediate to 60 days
Experience – 6+
Job Description:
Your Role and Responsibilities
- Able to drive the technology design meetings, propose technology design and architecture
- Experienced in the design and delivery of enterprise level Highly Available solutions
- Work closely with project management teams to successfully monitor progress of implementation
- Collaborate with Pre-sales team on RFP
- Provide detailed specifications for proposed solutions
- Experienced to Migrate applications to cloud
- Experienced to create Data Lake and Data warehouse solutions
- Ability to implement the solution as per technical requirements
- Identity, authentication, security, privacy, and compliance including Active Directory modern Application Architecture (Queue’s, Micro-Services, Containers etc)
Required Technical and Professional Expertise
- Project management and leadership skills are essential.
- 4+ years of experience developing IT and cloud infrastructure (MS Azure, GPC).
- Working knowledge of MS Azure technology stack and related technology (ie. Data Factory, Data Flow, Synapse Analytics, Synapse ML, Gen2 storage, etc.).
- Master's degree in Computer Science or Software Engineering preferred.
- Current understanding of best practices regarding system security measures.
- Experience in software engineering and design architecture.
- Positive outlook in meeting challenges and working to a high level.
- Advanced understanding of business analysis techniques and processes.
- Good to have Azure ML experience
Preferred Technical and Professional Experience
- MS Azure Certification: Fundamentals, Solution Architect, Data Engineer
Team Merito
- Determine and define project scope and objectives
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Prepare budget based on scope of work and resource requirements
- Track project costs in order to meet budget
- Develop and manage a detailed project schedule and work plan
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Monitor progress and make adjustments as needed
- Measure project performance to identify areas for improvement
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you need to do:
- Working on scalable code, developing back- end components to improve responsiveness and overall performance
- Integrating user-facing elements into applications
- Testing and debugging programs for better user experience
- Front-end development using HTML, CS and JS for existing website
- Third party integrations like mailchimp, CRM, Ezee, typeform etc
- Weekly maintenance and updates in coordination with the design and marketing team
What you need to have:
- BSc in Computer Science, Engineering or relevant field
- Work experience as a Python Developer
- Expertise in python framework django
- Knowledge of object relational mapping (ORM)
- Familiarity with frontend technologies (like JavaScript and HTML5)
- Knowledge of hospitality services and CRM like Zoho
- Team spirit, good problem-solving skills
Contact Person: Aditi
*Note: Need someone with 1+ years of experience in domestic technology hiring, and who can join within 1-3 days.