BPO Associate

Fabrication and Sheet metal Knowledge Preferred

2 to 4 years Experiences Candidates Preferred

• Determine what quality standards are and establish detailed guidelines about what to check
• Create blueprints and documentation for quality assurance
• checking
• Oversee the quality standards of the organisation's engineering and manufacturing processes
• Develop, implement, audit and update quality standards and quality control systems
• Investigate production and product issues and consider corrective measures to make improvements
• Perform regular quality check tests for the early identification of any potential issues
• Prepare detailed reports of malfunctioning equipment and defective product raw materials
• Write detailed reports on the corrective actions to take to fix technical issues and production cycle issues
• Ensure compliance with quality specifications by the inspection and testing of materials, equipment, processes and products at different stages
• Collaborate with suppliers, managers and other personnel to meet organisational quality standards
• Coordinate with the organisation's internal teams to improve product quality and meet customer requirements
• Work in coordination with external technicians and quality assurance auditors
• Review customer feedback and implement changes to improve products to increase customer satisfaction
• and build brand loyalty
• Stay updated about safety and legal standards and regulations for manufacturing processes and manufactured products
• Monitor and analyse production efforts to optimise them and reduce operational expenses
• Gather relevant data to prepare detailed quality standard reports and submit them to the senior management

Responsibilities:

· Lead the project to on-time and quality delivery as agreed by the client

· Be the part-time project manager & team leader

· Raise and negotiate issues and risks with senior management of the client

· Manage profitability of the project

· As the lead designer, he/she needs to guide team members well and facilitate their learning in the organization

· Stay up-to-date with latest achievements, best practices and trends in design

· Candidate should be willing to travel for on-site project executions for short/long durations in India and abroad

· Candidate should be open to temporary/permanent relocation within Think Designs studios in India

Deliverables:

Due to his/her role as a Design Leader & Project Manager, a Lead UX Designer will be responsible for ensuring on-time and quality delivery of all deliverables for the project even though he/she may not actually work on all of them. Depending on client requirements, as a Lead designer, he/she will be responsible for delivering all or some of the following:

· Design Strategy based on User Mapping, User Stories, Business Needs, Technology inputs

· Wireframes

· Navigation Structures

· Story Boards

· Interactive Guidelines

· Visual Designs

· Prototypes

· Design Systems

· Specification Documentation

Job Description

Organizational Overview

It is a super app to digitize India’s 50M+ sales agents where they can get access to relevant products & services, receive training through interactive videos on “how to sell, what to sell and whom to sell”, and earn money. For businesses, we help them save a huge effort in managing and training these agents and help them increase their reach to every nook and corner of the country.

India is a trust deficit market which cannot be accessed through Internet Marketing on Facebook and Google as the majority of the customers need training, push, motivation and a primer on why and how to use a product.

To solve this problem, traditional industries like BFSI, Telecom, Automobile, Real Estate etc. use 50M+ frontline sales executives to drive distribution. We believe that not just for these traditional industries but also for emerging companies in FinTech, EdTech etc these agents will play a pivotal role in accessing trust deficit customers.

They have grown to a  100,000+ agent network across India (growing 50% MoM). One Code is funded by tier1 VC’s and angels in India.

Role Overview

Summary of Role

As a part of the consumer products software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of the software applications.

Responsibilities:

• Overlook development of all consumer products in JAVA
• Optimize components for maximum performance across a vast array of web-capable devices and browsers
• Focus on code maintainability and performance of application
• Provide technical advice and assists in solving programming problems
• Continuously create new and interactive features that would help to improve user experience and user engagement.
• Assist with troubleshooting of issues as needed
• Lead the design and architecture of software solutions
• Assist in developing and maintaining continuous integration pipelines

Required Skills for this Role:

• JAVA
• Spring/Spring Boot
• Hibernate
• Linux
• REST
• Kafka
• Mysql
• AWS
• ELK Stack (Elasticsearch)
• CI/CD Pipelines
• Team Leadership experience of at least 3 year

Qualifications:

• 2+ years of experience in Java based technologies
• Experience in designing databases and system architecture
• Experience in building products from scratch at well funded start-ups

Salary Range: Best in industry

Why join us?

• You will get to work with an experienced team who has worked in multiple startups.
• Experimenting is the name of the game. And POCs are the snacks that fuel them.
• Grow with us. It is a family
• Gain exposure to two of the fastest growing markets in the world - South East Asia and Social Commerce