
Implementation & Customer success Manager
at A fast-growing SaaS commerce company

As a Customer Success Manager at this company, you will prioritize the goals and needs of our customers. CSMs form a direct relationship with customers and provide them with timely value propositions. CSM teams work with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. The key skills required are:
- You have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner.
- You can work with cross-functional teams (e.g. Product, Sales, technology) to quickly come up with solutions that achieve customer objectives.
- You are adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener.
- You constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell.
You should have :
- 5+ years of experience working with enterprise-level strategic customers on technology solutions.
- Ability to understand complex business requirements.
- Ability to quickly learn and explain technical concepts.
- Good project management skills.
- Strong critical thinking skills and ability to draw insights to improve the product and customer experience.
- Very good verbal and written communication & presentation skills.
- Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus.
- Very hands-on experience in Excel sheets and advanced data analysis.
- Excellent communication skills and experience working with a SaaS company would be ideal.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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Job Overview:
We are seeking an experienced Foreign Accountant to join our finance team. The ideal candidate will have substantial experience in international accounting, financial reporting, and cross-border taxation. This role involves managing the company's financial operations related to foreign subsidiaries, compliance with international accounting standards, and ensuring accurate financial reporting in multiple currencies. The Foreign Accountant will work closely with various departments to maintain accurate financial records, provide financial analysis, and support strategic decision-making.
Key Responsibilities:
- Financial Reporting & Analysis:
- Prepare and review monthly, quarterly, and annual financial statements for international entities in compliance with International Financial Reporting Standards (IFRS) or local GAAP.
- Consolidate financial statements across various regions and subsidiaries, ensuring accuracy and consistency.
- Perform variance analysis and provide explanations for key financial figures to senior management.
- Foreign Currency Management:
- Oversee the accounting for foreign exchange transactions and manage currency risk.
- Ensure accurate conversion of foreign transactions and balances in line with current exchange rates.
- Analyze and report on currency fluctuations and their impact on financial results.
- Tax Compliance:
- Ensure compliance with local and international tax laws, including VAT, withholding tax, and transfer pricing regulations.
- Prepare and file tax returns for foreign subsidiaries, working closely with tax advisors to optimize tax positions.
- Manage tax audits and ensure timely resolution of any tax-related issues.
- Cross-Border Transactions:
- Manage and reconcile intercompany transactions and balances.
- Prepare documentation for international transactions to comply with transfer pricing and other regulatory requirements.
- Monitor and maintain foreign bank accounts, ensuring accurate and timely payment processing.
- Audit & Internal Controls:
- Coordinate with external auditors during audits for international entities, ensuring timely and accurate submissions of required documents.
- Maintain strong internal controls and ensure adherence to financial policies and procedures.
- Identify and implement process improvements in financial operations and reporting.
- Collaboration & Communication:
- Work closely with local finance teams, management, and other departments to ensure alignment on financial reporting and strategic goals.
- Provide financial advice and guidance to business units regarding international finance and accounting issues.
- Liaise with international stakeholders to resolve accounting issues and provide regular financial updates.
- Regulatory Compliance:
- Stay updated on international accounting and tax regulations, ensuring that the company remains compliant with evolving laws and standards.
- Ensure all financial practices are in line with international financial regulations, including but not limited to Sarbanes-Oxley, IFRS, and local GAAP.
Requirements:
- Education:
- Bachelor’s degree in Accounting, Finance, or a related field. A Master’s degree or professional certifications such as CPA, ACCA, or similar is highly preferred.
- Experience:
- Minimum of 5 years of accounting experience, with at least 2 years focused on international or foreign accounting roles.
- Skills:
- Strong knowledge of accounting software (e.g., SAP, Oracle, QuickBooks) and proficiency in Excel (advanced level).
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Excellent attention to detail and analytical skills.
- Strong communication and interpersonal skills to liaise with international stakeholders.
- Proficiency in multiple languages (optional but desirable depending on the region).
This role provides a great opportunity to work in an international environment with exposure to global financial practices. If you are a highly motivated and experienced accountant with a passion for international finance, we would love to hear from you!
🚀 Join Us as a People Operations & Admin Executive at Baker Street Fintech!
Who Are We?
We're Cambridge Wealth, a fast-growing mutual fund distribution and fintech firm having won numerous awards from BSE and top mutual fund houses. Our clientele includes top-notch professionals, HNIs, Ultra HNIs, and NRIs. Check us out at www.cambridgewealth.in
We also offer high-end, niche digital design and strategy services to global clients. Learn more at www.bakerstreetdigital.uk
At Baker Street, you won’t be just another employee—you’ll be part of a high-impact, award-winning team that’s shaping the future of fintech. If you love taking ownership, getting things done, and working in a dynamic environment, you’ll fit right in!
What You’ll Be Doing 🎯
- People Operations – Help in growing our tribe, onboarding, background verification, and HR documentation.
- Employee Experience – You'll play a key role in creating a positive, engaging, and supportive work environment where employees feel valued, heard, and empowered to do their best work.
- Office Administration – Oversee smooth operations of all office facilities, maintain a vibrant, efficient workspace, travel bookings, compliance, and vendor coordination.
- Engagement & Events – Organize training sessions, team-building events, and employee well-being initiatives.
- Executive Support – Assist leadership with scheduling, coordination, and operational needs.
- General Operations – Ensure seamless day-to-day office management and assist with any additional tasks. We a
What Makes You a Great Fit ✅
- 1+ years of experience in HR, Admin, or People operations (preferably at a startup).
- Excellent communication & organizational skills – you’re the go-to person for keeping things running smoothly.
- Proactive & ownership-driven mindset – we trust you to take charge!
- Flexible and Solution oriented, with a Get-It-Done attitude
- Based in Pune & available for an on-site role at our Prabhat Road office.
💡 Freshers Can Apply Too!
If you're just starting out, or only have a brief internship experience, but believe you'd be a great fit, you are welcome to apply for an entry-level Trainee position with a starting salary of ₹16,000 per month.
🎉 Perks & Benefits
- Competitive Salary ₹20,000 - ₹32,000 per month as per experience and skills
- Impact: You aren't just a cog in the wheel. You are an integral part of the team.
- Work Vibe: A dynamic, collaborative workspace at our Pune, Prabhat Road office.
- Recognition: A place where performance is recognized and rewarded.
🚀 The Path to Joining Us
1️⃣ Apply & Answer a Few Quick Questions (5 min)
2️⃣ Online Skills Test (60 min) → Fast-track your application by taking the test now: https://app.testgorilla.com/s/ahxbul4s
3️⃣ People Call (30 min)
4️⃣Founder’s Interview (at our office) (30 min)
6️⃣ Offer, Reference & BGV Check
📍 This is an immediate joining, Work-From-Office (WFO) opportunity at Prabhat Road, Pune.
Ready to Apply? Drop your application now and let’s start this exciting journey together! 🚀
Experience: 2-3 years of experience in video editing, preferably within fintech, tech, or digital marketing.
Technical Skills: Proficiency in Adobe Premiere Pro, After Effects, Final Cut Pro, and other relevant editing software.
Portfolio: A portfolio demonstrating a range of video editing work, showcasing strong storytelling and visual design.
Creativity & Attention to Detail: Strong sense of timing, pacing, and ability to convey messages effectively through visuals.
Collaboration & Communication: Excellent team-working skills to liaise with cross-functional teams and incorporate feedback.

Seeking passionate Software Engineers having 2+ years of experience in Ruby on Rails.
Must Have Skills
- Excellent verbal & written communication skills. And you enjoy collaborating with others
- 1+ year of experience with Ruby on Rails or other Ruby frameworks
- Sound knowledge of object-oriented programming concepts and design patterns
- Strong knowledge of relational database concepts, PostgreSQL, MySQL, etc.
- Working knowledge of Javascript, DOM, CSS, HTML
- Strong experience with Git versioning systems
Good To Have Skills
- Experience with modern Javascript libraries, frameworks & its ecosystem will be a huge plus. Example: React.js / Ember.js / Angular.js / Vue.js etc.
- Experience with Micro-service Architecture, Service Oriented Architecture (SOA), GraphQL, and REST APIs will be a huge plus
- Working knowledge or understanding of the SaaS ecosystem will be a plus
- Contribution to open source projects, have participated in some technical community or meetups or interest group or have written or spoken in public about their technical ideas
- Inclination to develop your own gems or reusable components or libraries
What you will love working at Kiprosh
- We're a remote-friendly and calm company
- We use the latest and powerful hardware for software development
- We are heavy on extreme programming and agile methodology. Our DNA is engineering practices like TDD, CI, CD, Code reviews, Pair programming, etc
- We love to collaborate and contribute to open source projects (https://www.github.com/kiprosh">Kiprosh Github)
- We encourage and help you to blog about your development experience with the rest of the world. (https://blog.kiprosh.com/">Kiprosh Engineering Blogs)
- Our dedicated CoE (Center of Excellence) group ensures that company-wide we all achieve excellence in the area of our interest, learn the latest and greatest, and keep sharing product & technology topics regularly across the organization
- Company-wide, we conduct monthly events to have fun together as a One Kiprosh team.
- We are big on rewards and recognition. We celebrate spotlight awards every quarter. We have yearly award ceremonies and celebrations. (https://www.linkedin.com/company/kiprosh">Kiprosh Linkedin Page)
- We have company-wide outings twice a year (but pause for a year since March 2020 due to Covid19 pandemic)
- We are a passionate group of humble, kind, and fun-loving individuals


Role
Being a part of Products Engineering team, this member is expected to work with existing
development team. Key responsibilities of this role include design and development of PHP based applications as per the product roadmap. Coordinate with co-developers and contribute to all phases of the development lifecycle.
Experience
Around 4 years of experience in creating and implementing Web-based products using PHP,
MySQL, Ajax, and JavaScript.
Ability to work in an Agile, fast-paced environment, and learn rapidly.
Bachelor degree in computer science, computer engineering or similar.
Expert in HTML, CSS, JavaScript, JQuery, JSON.
Experience in any PHP framework Laravel, CodeIgniter or Zend.
Writing clean, readable, and easily maintainable code.
Must have knowledge of project/task management tools like Jira,
Familiarity with Version Control Tortoise Bitbucket, Git etc.
Understanding of UI, cross-browser compatibility and web standards.
Good English communication skills, written and spoken.
Able to work with minimum supervision as well as perform under pressure and meet
Deadlines.
Desirable
Experience in working with Agile projects.
LINUX experience would be an added advantage.

We are shaping the future of India by providing end-to-end digital solutions for businesses,institutions, and households. It has a rapidly expanding digital audience with over 800 million mobile connections and over 200 million internet users. We have created an integrated business strategy offering a unique combination of telecom, high speed data,
digital commerce, media and payment services. We have a three-pronged focus on broadband networks,affordable smartphones and the availability of rich content and applications.
We focuse on designing, developing and running end to end Digital Ecosystems in various business domains. Hugely popular products and services have built under the umbrella.
Building such world-class products, operating at such staggering scale, requires top-notch product engineering along with top-notch quality engineering. With fast moving development cycles (product releases happening on a weekly basis), the need for automated QA tools and techniques is a necessity.
You will join a team that specializes in test automation and will bring their expertise to multiple projects and teams within our Platforms.
We are actively seeking SDETs/Sr SDETs, who are curious, motivated, enthusiastic and passionate about helping build quality products.
We think you could be a good fit if:
o You have a “"testing mindset” (similar to “engineering mindset", but subtly and importantly different). For example, you can think about bottlenecks, edge-cases, and failure-conditions of a given design/solution/system.
o You have working knowledge of at least one programming language- Java preferred, while others are also acceptable
o You have working knowledge and understanding of different types of APIs (eg. HTTP, JSON, REST, XML, SOAP, sync/async, etc.)
o You have working knowledge of either API test automation and UI test automation:
o API test automation: Hands on experience with API test automation tools, like Postman, REST-assured, etc.
o UI test Automation: Hands on experience with UI test automation tools, like Selenium WebDriver, Appium, etc.
o You have experience in building custom automated testing frameworks (as opposed to writing single test-cases)
o You enjoy working in a fast-paced learning environment with an aptitude for solving complex problems.
What you can expect in this role:
• Constantly learn new tools and techniques, primarily in the test automation space
• Apply test automation expertise to help different digital platforms within Jio in achieving faster testing cycles, that ultimately result in faster product releases
• Build and maintain custom automated testing frameworks for multiple application platforms and devices, like mobile apps (Android and iOS), web apps, desktop apps, or proprietary set-topbox apps.
• Brainstorm to come-up with automation testing strategies and test-data management for testing complex systems with multiple moving parts. For example, what should be unit-tested, what should be integration-tested, what can be tested in parallel, what must be tested sequentially, and so, on (ref: “testing pyramid”)
• Setup and maintain CI test scripts
• Create and manage test reports
• Provide detailed and effective bug reports
• Working along with product development teams to help reproduce and debug hard-to-replicate issues
• Mentor and help in on-boarding other team-members
Educational Background
B.Tech/B.E./PG in any Specialization
Experience
1-7 years with minimum 6 months experience in API test automation and UI test automation.
Skill Tags :
API Test Automation * Karate * RESTAssured * Framework designing * Test Data
Management * Running locally & in CI *Logging* System Test Automation
using Selenium WebDriver *Java *Test Strateg


WHAT WE'RE LOOKING FOR
- Bachelors or masters in software engineering, Computer Science or other relevant disciplines
- 2+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python web application development
- Strong Knowledge in Python v3.x Language
- Experience in REST APIs with JSON
- Error handling and Logging
- Any DB knowledge
- Knowledge on Sumo Logic log aggregation is a plus
- Must know how to produce high quality, “Clean” code that is performant, maintainable and secure

