
Implementation & Customer success Manager
at A fast-growing SaaS commerce company
As a Customer Success Manager at this company, you will prioritize the goals and needs of our customers. CSMs form a direct relationship with customers and provide them with timely value propositions. CSM teams work with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. The key skills required are:
- You have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner.
- You can work with cross-functional teams (e.g. Product, Sales, technology) to quickly come up with solutions that achieve customer objectives.
- You are adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener.
- You constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell.
You should have :
- 5+ years of experience working with enterprise-level strategic customers on technology solutions.
- Ability to understand complex business requirements.
- Ability to quickly learn and explain technical concepts.
- Good project management skills.
- Strong critical thinking skills and ability to draw insights to improve the product and customer experience.
- Very good verbal and written communication & presentation skills.
- Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus.
- Very hands-on experience in Excel sheets and advanced data analysis.
- Excellent communication skills and experience working with a SaaS company would be ideal.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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JOB DETAILS:
- Job Title: Director of Sales
- Industry: SAAS
- Experience: 8-10 years
- Working Days: 5 days/week
- Job Location: Bengaluru
- CTC Range: Best in Industry
Required Skills: SaaS (Software as a Service) Sales, Excellent Communication & Stakeholder Management, B2B SaaS products Experience, Enterprise Sales experience, Enterprise Revenue Leadership, GTM Strategy & Sales Enablement
Criteria:
* The candidate must have at least 5+ years of experience in B2B SaaS or enterprise technology sales from overall experience.
* US enterprise sales experience is preferred, with strong exposure to US enterprise sales cycles.
* The candidate must have deep experience in enterprise sales, handling large, complex, multi-stakeholder deals.
* The candidate must have driven $5M+ in annual enterprise revenue (preferably $10M+).
* The candidate must have 2+ years of people leadership experience.
* The candidate must have managed a sales team of 10+ members, including AEs and SDRs.
* The candidate must have hands-on experience building, executing, and scaling sales strategies.
* The candidate must have experience managing both inbound and outbound sales motions.
* Background in cybersecurity, deep tech, or complex technical products is preferred.
* Experience with VAR, multi-product, or consultative enterprise sales is a plus.
* The candidate must be comfortable leading revenue across global regions, with the US as the primary focus.
* The candidate must be based in Bangalore or willing to relocate.
Description
What You Will Own
Revenue G Pipeline
- Own global enterprise revenue, with primary focus on the US
- Build and maintain a predictable pipeline across inbound and outbound motions
- Drive forecasting accuracy, deal reviews, and revenue governance
- Improve win rates, strengthen qualification frameworks, and optimize sales velocity
Team Leadership G Coaching
- Lead, mentor, and develop a high-performing sales team (pods, SDRs, AEs)
- Build a culture of accountability, high performance, and continuous learning
- Coach the team on enterprise selling, negotiation, and multi-stakeholder engagement.
- Set and enforce clear KPIs, performance standards, and operating rhythms
GTM, Sales Enablement G Cross-Functional Strategy
- Partner with Marketing to align top-of-funnel quality, campaigns, and messaging
- Work with Product & Engineering to channel customer insights into roadmap decisions
- Build and refine sales playbooks, messaging guides, qualification models (MEDDIC/BANT), competitive frameworks, and objection handling
- Strengthen sales enablement - onboarding, continuous training, competitive intelligence, content readiness, and deal support
- Collaborate with RevOps on CRM hygiene, reporting accuracy, forecasting discipline, and tooling
- Ensure seamless alignment across Sales, CS, Product, and Marketing
Operational Excellence
- Implement best-in-class sales processes and governance
- Improve sales efficiency across the funnel through data, insights, and process optimization
- Introduce mechanisms to increase accountability, speed of execution, and deal quality
- Establish a predictable, repeatable, and scalable sales engine
What We're Looking For
Experience G Leadership
- 8 - 10 years in B2B SaaS or enterprise tech sales
- Minimum 2 - 3 years leading and scaling sales teams
- Demonstrated ability to drive $5M annual enterprise revenue (preferably $10M)
- Experience managing both inbound and outbound sales motions
- Preferred exposure to US enterprise sales cycles
Industry G Deal Expertise
- Deep experience in enterprise sales - mandatory
- Background in cybersecurity, deep tech, or complex technical products is preferred
- Experience with VAR, multi-product, or consultative enterprise sales is a plus
Geography G Market Exposure
- Must be based in Bangalore (or willing to relocate)
- Comfortable leading revenue across global regions, with US as primary focus
Who You Are
- A strategic operator with strong bias for execution
- Exceptional coach and people leader
- Data-driven, structured, and strong on process
- Skilled communicator with executive presence
- Thrives in high-growth, high-accountability environments
- Comfortable influencing cross-functionally and navigating enterprise complexity
🚨 We’re Hiring: Sales & Marketing (Chillers) | 1–15 Years | Andheri, Mumbai 🚨
Looking for dynamic professionals with experience in chiller sales and marketing.
📍 Location: Andheri, Mumbai
💼 Experience: 1 to 15 years
📊 Industry: HVAC/Industrial Cooling/Engineering
👉 Must have relevant experience in chillers
👉 Strong communication & client-handling skills

Company Description
KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.
Role Description
This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.
Qualifications
Strong knowledge in Computer Science and Engineering subjects
Experience in teaching at the undergraduate and graduate levels
Research skills and the ability to guide student projects
Excellent written and verbal communication skills
Proficiency in curriculum development and academic assessment
Master's degree in Computer Science, Engineering, M.Tech or a related field
Experience in the use of digital tools and teaching technologies is an advantage
Commitment to continuous improvement and professional development
Skillset:
PHP (Mandatory)
Java(Mandatory)
JQuery (Good to have)
HTML/CSS (Good to have)
Javascript (Good to have)
Angular (Good to have)
Thanks
Ravindra
Job Highlights
- Must be proficient in PHP,WordPress MVC,MySQL,CSS,HTML,JavaScript,AJAX,JSON Should possess strong experience on Symfony
- Must have experience in API Development
- Good knowledge of relational databases,version control tools and of developing web services Solve complex performance problems and architectural challenges
- 1 -3 years experience with PHP-framework based Development
Job description
- Looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. His primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to request from the front-end. Therefore, a basic understanding of front-end technologies is necessary as well.
Key Responsibilities
- Head responsibility to evaluate, design, develop and assist application systems. Integration of user-facing elements developed by front-end developers.
- Build efficient, testable, and reusable PHP modules.
- Integration of data storage solutions & Contribute in all phases of the development lifecycle. Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
- Develop and deploy new features to facilitate related procedures and tools if necessary.
We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms.
You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities:
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Transition existing React web apps to React Native.
Desired candidates must have 2-6 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.
Roles and responsibilities:
- Responsible for understanding functional and business requirements and translate them into effective code
- Provide support till deployment of code into production.
- Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
- Implement solutions as per the pre-defined framework /guidelines and adherence to processes
- Finding an optimal solution for the problem statement
- Conduct peer code review.
What candidate should know about:
- Excellent hands-on experience with Node.Js, Express.Js, JavaScript
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
- Ability to build REST services, Authentications, MVC applications
- Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
- Experience with Elastic Search, Redis.
- Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
- Self-learning abilities are required
- Familiarity with upcoming new technologies is a strong plus
Immediate Joiners only.
JD:
Hands on Experience in Java, Advanced java ,JSP Servelets, Core java,
spring , hibernate , J2EE , springboot.
Experience into Restful Web services and Database like MS sql.
Should be able to work independently.
Should be able to work with team.
Employment Type
Skills - Laravel, JavaScript ,MVC, PHP, HTML,CSS
Exp - 5 to 8 Years (B.Tech or MCA)
Location - Delhi
Job Description
We are HealthTech company and are looking for an experienced and creative UI/UX Designer to join our team for building a Healthcare Ecosystem
As an UI-UX Designer, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty.
Responsibility:
- Understand product specifications and user psychology
- Collaborating with Designers and Developers to create intuitive, user-friendly software
- Find creative ways to solve UI-UX problems
- Communicate design ideas and prototypes to developers
- Responsible for understanding a client's vision and intent; conducting stakeholder conversations and workshops
- Develops understanding of users and customers through primary and secondary research, able to come up with a research plan and lead a team through the process of research and synthesis
- The ability to work collaboratively as part of a creative team that includes both clients and internal colleagues and bring new ideas to the table.
- The faculty to help us stay ahead by constantly improving our design processes.
Key skills:
- Minimum 1-3 years of experience in UX and UI designing
- Tools- Adobe XD, Photoshop, illustrator, Sketch are a must. The rest will be a good to have.
- working experience of mockups
- Ability to work with internal stakeholders and management







