
Implementation & Customer success Manager
at A fast-growing SaaS commerce company

As a Customer Success Manager at this company, you will prioritize the goals and needs of our customers. CSMs form a direct relationship with customers and provide them with timely value propositions. CSM teams work with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. The key skills required are:
- You have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner.
- You can work with cross-functional teams (e.g. Product, Sales, technology) to quickly come up with solutions that achieve customer objectives.
- You are adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener.
- You constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell.
You should have :
- 5+ years of experience working with enterprise-level strategic customers on technology solutions.
- Ability to understand complex business requirements.
- Ability to quickly learn and explain technical concepts.
- Good project management skills.
- Strong critical thinking skills and ability to draw insights to improve the product and customer experience.
- Very good verbal and written communication & presentation skills.
- Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus.
- Very hands-on experience in Excel sheets and advanced data analysis.
- Excellent communication skills and experience working with a SaaS company would be ideal.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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Salary:- 28,000/- to 30,000/- Monthly (Depends upon quantity and accuracy of work)
Working Hours :- 8hrs.
Workweek:- Monday – Saturday (Sunday holiday)
Job Type :- Work from home | Full-time
Number of Vacancy:- 100
Job Locations :- All over West Bengal-
Bankura, Purulia, Purba Medinipur, Paschim Medinipur, Asansol, Kulti, Andal, Durgapur, Bardhaman, Birbhum, Hooghly, Malda, Murshidabad, Nadia, Dhanbad and more…
Job Responsibilities:-
- Enter voter applicant data into dedicated typing software.
- 26 fields need to be filled in a single form.
- Fill up 5,000 forms within 25 days (Target is not mandatory).
- Get paid as much as you work.
- Data will be provided in PDF format, you must enter the data in the correct fields.
Requirements:-
- Higher secondary (HS), Graduation or above are aligible for joining this job.
- Required basic Computer knowledge and typing skill.
- Proficiency in English reading and typing.
- Candidate should have Android phone and laptop or desktop to perform this work.
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Fresher and experienced.
Last date of applications 5th April, 2025, after that vacancy will be closed.
So, hurry up to Apply this job.
For More Information, Contact:-
Job Resource Point, Module No.:- 408,
Webel I.T Park near Anandabazar Patrika Factory,
Barjora, Bankura, West Bengal


Experience required:
- Experience in developing enterprise wide web-based n-Tier applications using Microsoft and JavaScript technology stack.
- Fluent knowledge and hands-on experience in C# ASP.Net WebAPI with .Net Core/ .Net 5+, Angular (4/5+) with TypeScript, Angular Material, CSS, HTML 5, Bootstrap.
- Knowledge of nHibernate, IoC Containers, any SQL DB and any NoSQL DB would be an added advantage.
- Having experience in container technology (Kubernetes/Dockers) and microservices implementation would be an added advantage.
- Hands on experience in unit testing using tools like xUnit and mocking framework etc. CI/CD process are an added advantage
- Good knowledge and experience of OOAD, SOA and RESTful based patterns and implementation.
- Good understanding of Design patterns and their implementation
- Should be able to work independently with new technologies
- You may reach us
• Design, develop, code and test the solution
• Experience working with large datasets and NoSQL database technologies (e.g. Cassandra, ES)
• 5-10 yrs of industry experience
• Energetic self-starter, with a desire to work in a startup environment
• Proficient in advanced Java programming skills
• Expert in Application development cloud/on premise end to end. Middle layer, DB layer.
• Nice to have understanding on MQ (e.g. Kafka)
• Good hands on in Complex Event Processing systems
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• Experience working with large datasets and NoSQL database technologies (e.g. Cassandra, ES)
• Experience of debugging applications running on Unix like systems (e.g. Ubuntu, CentOS)
• Experience developing RESTful APIs for complex data sets
• Knowledge of container based development & deployment (e.g. Dockers, K8s)
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Position Overview:
As a Business Development Manager at DOT EVENTURES PVT. LTD., you will play a crucial role in our growth and expansion. You will be responsible for identifying and nurturing partnerships, driving revenue growth, and shaping the future of education technology. This role offers a unique opportunity to be part of an exciting journey and make a significant impact on the education landscape.
Key Responsibilities:
- Identify and cultivate strategic partnerships with educational institutions, content providers, and other relevant stakeholders.
- Develop and execute a comprehensive business development strategy to drive growth and meet revenue targets.
- Collaborate with cross-functional teams to ensure successful implementation of new business initiatives.
- Stay updated on industry trends and market dynamics, and adapt strategies accordingly.
- Provide insights and feedback to enhance product development and innovation.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field. 5+ years of experience in business development, preferably in the Edutech or related industry. Proven track record of exceeding sales or revenue targets. Strong understanding of the Edutech market, including trends, competitors, and potential opportunities. Excellent communication and interpersonal skills. Self-motivated and results-oriented with a proactive approach to problem-solving. Ability to work independently and as part of a team.
What We Offer:
Competitive salary and performance-based bonuses. An innovative and collaborative work environment. Opportunities for professional development and growth. The chance to be part of a company that is making a difference in education.
CTC: 2L-7L PA Job type: Full-time Onsite
- Preparing and designing rough draft illustrations according to client specifications.
- Creating complete illustrations by combining painting, hand-drawn and digitally created images.
- Refining image design using illustration software.
- Enhancing the design concept using a wide range of colours and graphics.
Requirements:
CANDIDATE MUST BE FROM KOLKATA LOCATION
MUST HAVE Good Communication skills
COMFORTABLE WITH NIGHT SHIFT
- Proven work experience as an Illustrator, Graphic Designer or similar role
- Demonstrable portfolio of completed illustrations
- A strong portfolio of digital illustration work
- Solid knowledge of Adobe Illustrator
- Strong aesthetic and conceptual skills
- Ability to collaborate and meet deadlines
Salary: 30,000/- to 40,000/-

Senior Software Engineer - ReactJS
About this job
We are looking for a Senior Software Engineer in (React JS) with 5+ years of experience in React JS or other JS frameworks. You will be working with a team of problem solvers working collaboratively to build custom solutions for Appointy’s enterprise clients. If you are excited to learn new things and thrive in a team based culture, and if you are looking for hyper growth in your career then Appointy could be a place for you!
Why Appointy?
Appointy is a platform software company with offices in India, Singapore and US. Our low code platform, SaaStack, is being used globally by multiple fortune 500 companies. In the last 4 years the company has shown 300% growth in terms of employee growth and strength. Our engineering team, with an average age of 27 years, work on a remote first hybrid work model. With quarterly meetups, annual international offsites, state-of-the-art offices and facilities we ensure you have the best experience of working at a hyper growth startup.
What will you do
- Work with the team to break user stories into tasks and delegare them to the team members.
- Write code that meets standard and delivery guidelines.
- Mentor other engineers on the team to develop high-quality software (including the use of static analysis tools, Testing frameworks and code reviews)
- Analyze solutions and help implement engineering best practices.
- Work with Project Managers for timely delivery and forecast.
- Lead and mentor junior engineers on technical issues. Perform blameless RCAs when issues occur and take ownership to resolve issues.
- Work closely with backend engineers, DevOps, and QA teams for seamless delivery.
What you should have
- Strong experience with front-end technologies including ReactJS, Storybook, Typescript and gRPC, RESTful APIs, JestJS etc
- Ability to write efficient, secure, well-documented, and clean code
- Proven ability to work with multiple teams, multitasking and prioritizing.
- Experience with Git, JIRA and Agile working methodology
Benefits
- Competitive compensation
- A chance to work and contribute to SaaStack, Appointy’s low code platform which is soon to be open-source.
- Endless career opportunities and multiple paths for career development
- Paid parental and maternity leave
- Hospitalization, health, and life insurance, and accident coverage
- Flexible hours
- Remote working flexibility
- Transparency and visibility throughout a fast-paced, successful growth organization
So what happens next?

- Actively participate in the exchanging of ideas and information within the department
- Participate in rollout of new business system integrations.
- Serve as escalation point for system and troubleshooting issues, assist in resolving production issues.
- Participate in or lead solution design sessions.
- Ability to work effectively under pressure with changing priorities and tight deadlines
- Provide technical advice, code reviews and assistance to other programmers.
- Write complex integration solutions, optimized data extracts, updates and interfaces.
- Interface with functional specialists to ensure solution design and integrity.
- Devise sample input data to test accuracy of program.
- Observe or runs test of program using sample or actual data, assist in user acceptance training.
- Understand and embrace the global IT strategic direction
- Adhere to all safety and health rules and regulations associated with this position and as directed by superior.
- Proactively organize verbal and written ideas clearly and use an appropriate business style
- Be effective and consistent in providing regular updates to appropriate managers
Communication :
- Ask questions; encourage input from team members
- Able to work with and participate within a small multicultural professional team.
- Provide regular updates to appropriate managers
- Confer with reporting manager on complex or unusual situations
- Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development. Participate in the exchange of ideas and information within the department
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are - best in field-
Requirements:
KNOWLEDGE REQUIREMENTS :
- Experience in analysis, design, coding, and implementation of enterprise integration solutions.
- Experience with webMethods components: Integration Server, Broker, Trading Networks, and SAP Adapter. webMethods 9.x version preferred.
- Experience with RosettaNet PIP's and standards.
- Experience with XML and webservices (SOAP/REST).
- Experience with PL/SQL.
- Experience with FlatFile processing
- General understanding of scalability and high-availability systems.
- Excellent communication/documentation skills
- Experience in system administration a plus.
EDUCATION & EXPERIENCE REQUIREMENTS :
- B.E./B.Tech/M.Tech/MCA
- 3 to 5 years experience in a relevant IT position OR equivalent external work experience
WORKING CONDITIONS :
- Location:
- Travel requirements: Domestic and/or International, up to 10%.
- Climate controlled office environment during normal business hours
Humain Health, one of the fastest growing brands in the diagnostic industry, is looking for young and motivated Business Development Executives Inside Sales, to build on the growth momentum.
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2.Spread awareness for preventive health checkups, and up-sell preventive packages to meet revenue targets
3.Fully responsible for meeting and exceeding targets as assigned periodically
4.Reaching productivity that meets job standards, while working with speed and accuracy
5.Flexible, able to shift priorities to accommodate changing demands.
6.Ensure no losses or errors occurred while assisting customers
Work towards ensuring zero cases of mis-selling / fraud in the processes
7.Responding in a timely and effective manner to all internal communication.
8.Adheres to and supports company policies and practices
9.Report customer feedback to manager, to help increase the efficiency of our campaigns
Skills:
1.Strong empathy for customers and a hunger for growth
2.Min of 1 yr of experience in direct customer sales
3.Excellent communication
4.Languages: Punjabi,Gujarati,Marathi

