
Implementation & Customer success Manager
at A fast-growing SaaS commerce company

As a Customer Success Manager at this company, you will prioritize the goals and needs of our customers. CSMs form a direct relationship with customers and provide them with timely value propositions. CSM teams work with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. The key skills required are:
- You have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner.
- You can work with cross-functional teams (e.g. Product, Sales, technology) to quickly come up with solutions that achieve customer objectives.
- You are adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener.
- You constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell.
You should have :
- 5+ years of experience working with enterprise-level strategic customers on technology solutions.
- Ability to understand complex business requirements.
- Ability to quickly learn and explain technical concepts.
- Good project management skills.
- Strong critical thinking skills and ability to draw insights to improve the product and customer experience.
- Very good verbal and written communication & presentation skills.
- Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus.
- Very hands-on experience in Excel sheets and advanced data analysis.
- Excellent communication skills and experience working with a SaaS company would be ideal.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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We are seeking a seasoned Java Backend Developer Lead to drive the design, development, and deployment of robust backend systems. This role requires hands-on coding expertise, architectural vision, and the ability to mentor and lead a team of developers in delivering high-performance, scalable applications.
Key Responsibilities:
- Lead the backend development team in designing and implementing microservices-based architectures using Java (preferably Java 11+).
- Architect and develop RESTful APIs and backend services using Spring Boot, Hibernate, and related frameworks.
- Collaborate with DevOps teams to streamline CI/CD pipelines using Jenkins, Docker, and Kubernetes.
- Ensure code quality through code reviews, unit testing (JUnit/TestNG), and integration testing.
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- Guide team members in adopting best practices in software engineering, including Agile methodologies.
- Work closely with product managers, frontend developers, and QA teams to deliver end-to-end solutions.
- Maintain documentation and ensure knowledge sharing across the team.
Required Skills:
- Strong proficiency in Java, Spring Boot, and REST API development.
- Experience with relational databases (MySQL, PostgreSQL) and NoSQL (MongoDB, Redis).
- Familiarity with messaging systems like Kafka or RabbitMQ.
- Solid understanding of cloud platforms (AWS, Azure, or GCP).
- Experience with containerization and orchestration tools (Docker, Kubernetes).
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- Strong leadership and communication abilities.
Preferred Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
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- Exposure to security best practices and performance testing tools like JMeter.

As a Senior Database Developer, you will design stable and reliable databases,
according to our company’s needs. You will be responsible for planning, developing,
testing, improving and maintaining new and existing databases to help users retrieve
data effectively. As part of our IT team, you will work closely with developers to ensure
system consistency. You will also collaborate with administrators and clients to
provide technical support and identify new requirements. Communication and
organization skills are keys for this position, along with a problem-solution attitude.
You get to work with some of the best minds in the industry at a place where
opportunity lurks everywhere and in everything.
Responsibilities
Your responsibilities are as follows.
• Working cross functional teams to develop robust solutions aligned with the
business needs
• Maintaining communication, providing regular updates to the development
team ensuring solutions provided are fit for purpose
• Training other developers in the team on best practices and technologies
• Troubleshooting issues in the production environment understanding the root
cause and developing robust solutions
• Developing, implement, maintain and solutions that are both reliable and
scalable
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• Maintaining effective database performance by identifying and resolving
production and application development problems
• Optimise the integration and installation of new releases
• Monitoring system performance, test, troubleshoot and integrating new
features
• Proactively recommending solutions to improve new and existing database
systems
• Providing database support by coding utilities, resolving user questions and
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• Installing and organising information systems to guarantee company
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products, features enabling enhanced performance
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 8 Years of experience as a Database Administrator
• Strong knowledge of data structures and database systems
• In depth expertise and hands on experience with MySQL/MariaDB Database
Management System
• In depth expertise and hands on experience in database design, data
maintenance, database security, data analysis and mining
• Hands-on experience with at least one web-hosting platform such as Microsoft
Azure, AWS (Amazon Web Services) etc.
• Strong understanding of security principles and how they apply to web
applications
• Basic knowledge of networking, Desirable knowledge of business intelligence
• Desirable knowledge of data architectures related to data warehouse
implementations
• Strong interpersonal skills and a desire to work collaboratively to achieve
objectives
• Understanding of Agile methodologies
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Sense of ownership and pride in your performance and its impact on company’s
success
• Critical thinker, Team player
• Excellent trouble-shooting and problem-solving skills
• Excellent analytical and Strong organisational skills
• Good time-management skills
• Great interpersonal and communication skills
MUST HAVES:
- #java11, Java 17 & above only
- #springboot #microservices experience is must
- #cloud experience is must (AWS or GCP or Azure)
- Strong understanding of #functionalprogramming and #reactiveprogramming concepts.
- Experience with asynchronous programming and async frameworks/libraries.
- Proficiency in #sql databases (MySQL, PostgreSQL, etc.).
- WFO in NOIDA only.
Other requirements:
- Knowledge of socket programming and real-time communication protocols.
- Experience of building complex enterprise grade applications with multiple components and integrations
- Good coding practices and ability to design solutions
- Good communication skills
- Ability to mentor team and give technical guidance
- #fullstack skills with anyone of #javascript or #reactjs or #angularjs is preferable.
- Excellent problem-solving skills and attention to detail.
- Preferred experience with #nosql databases (MongoDB, Cassandra, Redis, etc.).
How do we do it?
The first step to changing the world is changing hearts and minds. The stories of people who lead, for example, move millions to action. We started to give a voice to millions of change-makers and innovators in the country, using the power of storytelling to
inspire change. With over 200 million readers and participants, we are today the world’s largest solution-focused platform.
As a Content Sales/ Branded Content Sales Head, with us, you will:
1. Drive sales and profitability from a dedicated set of industry verticals on a national level
2. Build solid relationships with corporate cause marketing functions, and large CSR teams and
foundations to attain large-scale campaigns for us.
3. Build and develop commercial and strategic relationships with brands and agency partners.
4. Negotiate partnership deals and encourage and supervise any collaborations with partner brands.
5. Establish TBI as a thought leader in the CSR / Development / Sustainability ecosystem
by developing IPs and campaigns with the marketing and editorial teams, participating in relevant events, applying for awards, and more.
6. Manage a multi-functional team and help sensitize & educate them on various social sector issues.
7. Conceptualize digital led strategies and solutions to address client/brand requirements
8. Regularly contact, prospect for, and develop new advertising opportunities with key clients
and agency stakeholders.
9. Manage clients from initial engagement to campaign completion to re-engagement
10. Develop clear and consistent strategies to achieve the company stated business goals and revenue targets, while ensuring a healthy funnel of opportunities at all times.
Our ideal colleague:
1. A professional with 2-5 years of experience, in corporate/B2B sales in the Digital Media industry or having experience of working in the space of impact consulting, impact investing or CSR projects.
2. An exceptional communicator with superlative written and oral communications skills, creativity, and attention to detail.
3. Possessing an ability to conceptualize branding and marketing opportunities and designing media-led CSR solutions.
4. Experience in forging partnerships with central & state level government agencies.
5. A pro at concept selling and should have a good CSR, agency and client connect.
6. Having a deep understanding of how to create business driven creative solutions.
7. Experienced in developing brand and marketing strategies as well as providing recommendations to the team.
8. A problem solver delivering creative content solutions to help brands with maximum outreach against their investment.
9. Able to work with cross-functional teams. Effectively meet client commitments by working with
teams across the organization – editorial, multimedia, social media, legal & finance. Manage client expectations while adhering to the company ethos and values.
10. A pro at managing relationships – Ability to plan, schedule & effectively deliver as per commitments to each client. Ability to scale brand/agency partnerships year on year.
11. Self-motivated – Ability to work under high-pressure environments and maturity to understand the business needs at all points.
12. A great negotiator, quick learner, thinker, and doer.
13. Have developed and executed end-to-end impact projects in the space of social change, sustainability and more.
Job description of Business Development Executive:-
We are looking for a competitive online sales representative to develop sales strategies and should be having experience in sales. The successful business executive sources new sales opportunities and close sales to achieve targets.
Responsibilities:
1.Identifying and Generating new leads;
2.Pitching products and/or services;
3.Maintaining fruitful relationships with existing customers;
4. Maintain knowledge of all product and service offerings of the company;
- Qualification- Graduation
- Skills: Excellent Good Communication skills, Must have good negotiation skills, Must be detail oriented and an active listener, Researching market trends.;
- Experience: Freshers & Experienced are welcome.
- Language Known: English, Hindi, Marathi
- Location: Bavdhan, Pune (Maharashtra)
- Office Timing: 9:30 am to 6:30 pm
- Weekly off: Sunday
We are looking for a energetic and smart individual who can act as an assistant to our CEO and engage in daily activities at Spacenos.
Skills Required
- Street smart attitude.
- Ability to learn and improvise.
- Problem solving and analytical ability.
- Passion for technology and products.
- Should be able to sell anything to anyone.
-
Multi-tasking and efficient time management.
Roles and Responsibilities
- Support the CEO in day to day activities at Spacenos.
- Collaborate and engage with different teams.
- Improvise the plans and optimise activities.
- Deliver smart ideas and solutions to problems.
- Pitch and sell anything and everything.
-
Act as a bridge between teams and the CEO.
About Us:
Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
- Apply for your CV and past work to be reviewed.
- Receive a telephonic interview or assessment upon filling the final step form.
- Receive offer letter if selected.
Apply soon, the earliest applicant would be preferred over the late applicants.
Automation Engineer
About Tazapay Tazapay is founded by 3 seasoned professionals with extensive experience in payments, ecommerce, technology, cross border trade and high growth technology businesses. The company is financially backed by the likes of Sequoia Capital, Saison Capital, RTP Global etc. We https://tazapay.com/ are a Singapore-based b2b and payments startup enabling small and medium-sized businesses (SMBs) to conduct cross-border commerce securely.
About the Automation Engineer role Tazapay is looking for an Automation Engineer who will assist testing across a suite of Mobile and Web Applications, ensuring all errors are identified and corrected before release to customers. This role will work to ensure high quality is central to development, and work closely with developers to give them a testing perspective from scoping acceptance criteria through to release.
Responsibilities (not exhaustive)
- Work in a cutting-edge agile software development environment as an Automation Engineer ensuring the quality of our Tazapay Platform
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- Communicate with product managers in creating acceptance tests as part of the requirements, and execute those tests manually, as well as automate them
- Manage the test case inventory and work with other members of the Software Testing team
- Provide guidance when needed to other members of Software Testing team and Product Support
- Work proactively with members of an Agile Software Development and Software Testing team to find and fix defects in our product
- Produce and maintain test coverage reports for functional and automation coverage
- Communicate critical issues and status updates in a timely manner to the team and other stakeholders.
- Ensure all reporting is succinct yet includes all necessary details for replication and timely resolution.
The Ideal Candidate Education
- Bachelor’s degree in Computer Science, Information Technology or related field.
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- Ability to focus for extended periods of repetitious activity.
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We are looking for an experienced and enthusiastic DevOps Engineer. As our new DevOps
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• Understand how IT operations are managed
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• Experience with project management and workflow tools such as Agile, Redmine,
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• More than six years of experience in a DevOps Engineer role (or similar role);
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Working with Big Data tools and frameworks to provide requested capabilities Identify development needs in order to improve and streamline operations Develop and manage BI solutions Implementing ETL process and Data Warehousing Monitoring performance and managing infrastructure
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