Immediate Opening for Mechanical Engineer

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity:

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Responsibilities:

• Manage a portfolio of current customers. 
• Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
• Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
• Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
• Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
• Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.

What An Ideal Candidate Would Look Like:

• 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
• Good communication skills especially with Enterprise customers from around the globe are necessary.
• Must have experience in upselling, cross selling and gauge customer requirements.
• Must have good presentation skills and hold of understanding customer’s business requirements.
• Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
• Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
• Must have experience of tracking product usage and instrumentation for Customer Success Management.
• May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.

Work Expectations:

Within 1 month

• You should have a complete hold of the product and value customers are getting from it.
• Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
• Drive at least 1 QBR from existing customers.

Within 3 months

• You need to have a clear understanding of onboarding customers. 
• Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
• Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
• Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
• At least 1 referral from existing customers.

Within 6 months

• You should have discipline and document all of the ongoing discussions. 
• Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
• We need an owner for this position who can in future build the CSM team below to drive overall customer success.

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Assignment
• Round 3 - Assignment discussion with the CSMs
• Round 4- Hiring Manager
• Round 5 - HR Discussion 

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Mandatory (Experience 1) - Must have a minimum 4+ years of experience in backend software development.

Mandatory (Experience 2) -Must have 4+ years of experience in backend development using Python (Highly preferred), Java, or Node.js.

Mandatory (Experience 3) - Must have experience with Cloud platforms like AWS (highly preferred), gcp or azure

Mandatory (Experience 4) - Must have Experience in any databases - MySQL / PostgreSQL / Postgres / Oracle / SQL Server / DB2 / SQL / MongoDB / Ne

We are seeking a highly skilled and motivated Python Developer with hands-on experience in AWS cloud services (Lambda, API Gateway, EC2), microservices architecture, PostgreSQL, and Docker. The ideal candidate will be responsible for designing, developing, deploying, and maintaining scalable backend services and APIs, with a strong emphasis on cloud-native solutions and containerized environments.

Key Responsibilities:

• Develop and maintain scalable backend services using Python (Flask, FastAPI, or Django).
• Design and deploy serverless applications using AWS Lambda and API Gateway.
• Build and manage RESTful APIs and microservices.
• Implement CI/CD pipelines for efficient and secure deployments.
• Work with Docker to containerize applications and manage container lifecycles.
• Develop and manage infrastructure on AWS (including EC2, IAM, S3, and other related services).
• Design efficient database schemas and write optimized SQL queries for PostgreSQL.
• Collaborate with DevOps, front-end developers, and product managers for end-to-end delivery.
• Write unit, integration, and performance tests to ensure code reliability and robustness.
• Monitor, troubleshoot, and optimize application performance in production environments.

Required Skills:

• Strong proficiency in Python and Python-based web frameworks.
• Experience with AWS services: Lambda, API Gateway, EC2, S3, CloudWatch.
• Sound knowledge of microservices architecture and asynchronous programming.
• Proficiency with PostgreSQL, including schema design and query optimization.
• Hands-on experience with Docker and containerized deployments.
• Understanding of CI/CD practices and tools like GitHub Actions, Jenkins, or CodePipeline.
• Familiarity with API documentation tools (Swagger/OpenAPI).
• Version control with Git.

Reading the description below might take a few minutes, but we promise it is all worth it.

Let's start with,

The Opportunity :

Apps10X is looking to hire a Sr. Android Developer who possesses a passion to build scalable apps, learn and grow quickly. Your work will directly impact millions of lives as you will be working on one of our high growth products. We have over 100 Million users across all our products and we are growing exponentially.

Our ideal candidate has at least 2 to 5 years of experience in Android Development.

What we believe :

• Our number one priority is company culture. our whole belief is that "your culture is your brand
• All the team members are open to converse, helping and teaching.
• You will always be noticed for your better work and rewarded.
• Great work-life balance with the flexibility of you deciding your working hours.

What You'll Do :

• Write well designed, testable, efficient code
• Develop new features and cutting edge user experience
• Work on bug fixing, code optimisation and performance improvements
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency
• Code evaluation and managing the teammates

What We Need You To Have :

• Understanding of kotlin and coroutines.
• Knowledge of design patterns (MVVM and MVI)
• Understanding of dependency injection frameworks like Dagger HILT
• Understanding of RxJava, observable pattern
• Proficient in debugging and analysis skills using ADB
• Good knowledge of memory management, concurrency, and multi-threading
• Experience of working with Test Driven Development
• Experience and passion to built great user experiences
• Good knowledge of OOPS, data structure and algorithms
• B.E/B.Tech degree in Computer Science and/or relevant work experience.
• Previous work experience at startup would be a plus

Experience : 2 to 5 years

Work Location : Bengaluru (Koramangala)

Education : B.E/B.Tech Preferred (Engineering in CSE and Experience in startup would be a plus)

Desired Skills : Android, Kotlin, MVVM, Dagger HILT, Coroutines

Benefits :

• Health Insurance for yourself and your Parents- We know a healthy employee is a happy and productive employee. That's why we offer a variety of health insurance options to meet your lifestyle. You'll have access to the top providers and physicians available to you and your family.
• Unlimited leaves- No strict leave policies. It's flexible but disciplined.
• Flexible work timings- You decide your work timing. Feel free to work on your productive time, Just that work gets done as per timeline.
• Challenging work- All our products targeted 100+ Million users. One gets to work on scale and experience solving challenging problems.
• Great team- Like-minded talented team to work with
• Career growth- Boost your career growth by 10X more learning and opportunities
• MacBook to work- You decide your machine, however, we prefer Apple
• Team outing- Join us on our annual 2-3 days team outing! Our last one was in Ooty, Tamil Nadu
• Office lunch - Daily free lunch

We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. Come work with us and find out where your career will take you at Apps10X!

We know that people are more than what's on their CV. If- this role highlights your experience and gets you excited- please apply!

Job Description:

• Excellent troubleshooting and communication skills
• Participate in requirements analysis and give estimates for development.
• Collaborate with internal teams to produce software design and architecture
• Client handling experience
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Ability to work as a team player also as an individual contributor.
• Understanding of Scrum, Agile and Agile processes.

Required Knowledge, Skills, and Abilities:

• 3+ years of C#, .Net core, ASP.NET MVC professional development experience
• Candidate should have  hands-on with Logic App, Function App, Azure Function
• Working experience on SQL Server and No SQL Database
• Experience in ORM like LINQ & Entity Framework
• Knowledge of the NoSQL Database will be a great advantage.
• Great analytical skills and logical reasoning.
• Thorough understanding of object-oriented programming concepts, and data structures.
• Experience designing and consuming REST APIs
• Experience in JavaScript, jQuery or related frameworks.
• Knowledge of Code Repository systems including GIT, Github & SVN
• Should have strong practical knowledge of API Management Services (APIM)
• Good to have: Angular JS, React JS or any other frameworks.

Tools :  Visual Studio ,Visual studio code ,SQL server management studio, swagger and postman tool
Educational Qualification: BE, MCA OR Msc IT

Our sales team is looking for a bright, motivated and high-performing Sales manager to join us. As a Sales manager at Focaloid, you will be responsible for managing and closing opportunities within your assigned territory. The person must demonstrate all the behaviors associated with a high-performance sales culture, specifically prospecting for new business, consultative selling approach, account management skills, ability to upsell and cross-sell to existing clients and delivering results against a quota. 

The Sales Manager is a client facing role and the person will be involved in taking over from the inside sales team once a new opportunity has been identified. The person will work closely with the pre-sales team and tech team to drive it to closure. 

● Develop and manage relationships with prospects and accounts within your assigned territory 

● Work in a team-selling environment specifically building relationships with inside sales, pre-sales and technology teams. 

● Interact with key influencers for assessing requirements, proposing solutions, making presentations and creating proposals. 

● Track all opportunity and customer details including use cases, purchase time frames, next steps, and forecasting in CRM. 

● Share weekly plans of status of accounts and potential leads, new initiatives, follow up action plans and revenue pipeline. 

● All people management aspects of the team including individual performance management, team building, succession planning, cross-training 

● Contributes to team effort by accomplishing related results as needed. 

● Brainstorm with project and marketing team for maximizing client potential and to support and enhance visibility of company’s solutions 

● Setting the strategy in partnership with the business and technology partners. 

Candidate Profile: 

● Bachelor's Degree in Engineering OR Equivalent 

● 10+ years of experience selling outsourcing, offshoring and software development services 

● An excellent performer with consultative sales style, negotiation skills, exceptional problem solving abilities and keen client assessment aptitude. 

● A track record of performance excellence meeting and exceeding targets and objectives 

● Experience selling to Director/VP level leaders 

● Track record to selling to Startups, SMB & Enterprises in US and Europe 

● Strong command in Selling Solutions and managing multiple clients 

● Technically savvy; thorough understanding of technology space(product engineering, cloud, web & mobile) 

● Skilled in virtual presentations, online web demos, remote sales processes 

● Proficiency using CRM; (Base CRM, Pipedrive, Copper, Salesforce, etc.) 

● Exceptional verbal and written communication skills 

About Client : Our client is an American company that develops, manufactures and sells solar micro-inverters, energy generation monitoring software and battery energy storage products

The Back-End engineer will develop, maintain, architect & expand cloud microservices. Codebase uses Java, Spring Boot, Mongo, REST APIs, MySQL. Applications are dockerized and hosted in AWS using plethora of AWS services.

Key Responsibilities and Outcomes

• Programming in Java + Spring Boot
• REST API with JSON, XML etc. for data transfer
• Multiple database proficiency including SQL and NoSQL (Cassandra, MongoDB)
• Ability to develop both internal facing and external facing APIs using JWT and OAuth2.0
• Familiar with HA/DR, scalability, performance, code optimizations
• Experience with working with highly performance and throughput systems
• Ability to define, track and deliver items to ones own schedule
• Good organizational skills and the ability to work on more than one project at a time
• Exceptional attention to detail and good communication skills

Minimum Qualifications

• B.E/B.Tech in Computer Science from top tier college and >70% marks
• 70% or 7 CGPA throughout in education.
• Top 100 Engineering colleges only (NIRF ranking)
• Stability in job.
• Experience with SQL + NoSQL (Preferably MongoDB)
• Experience with Amazon Web Services, JIRA, Confluence, GIT, Bitbucket
• Ability to work independently and as part of a project team
• Strong organizational skills, proactive, and accountable.
• Excellent critical thinking and analytical problem-solving skills
• Ability to establish priorities and proceed with objectives without supervision
• Ability to communicate effectively and accurately
• Clear concise written project status update throughout the project lifecycle
• Highly skilled at facilitating and documenting requirements