
IT Person – Job Requirements (Restaurant Industry)
1. Technical Skills
POS system setup, troubleshooting, and daily support
Knowledge of billing printers, KOT printers, LAN/WiFi setup
Basic networking (router, switch, IP configuration)
CCTV installation & monitoring
System formatting, software installation, antivirus
Knowledge of cloud backup, email setup (Outlook/Gmail)
Handling biometric attendance machines
Experience with ERP/FnB software (if any)
Basic hardware repairing (CPU, cables, RAM, HDD issues)
2. Restaurant-Specific Skills
Understanding of POS menus, modifiers, kitchen display systems
Printer paper roll change, printer alignment, POS connectivity
Troubleshooting online order integrations (Zomato/Swiggy/Dunzo)
Wi-Fi network stability for restaurant operations
Support during audit days, billing issues, shift closing reports
3. Soft Skills
Quick problem-solving
Good communication
Ability to visit outlets when needed
Ready to work on weekends if urgent issues
Responsible and reliable
4. Experience
1–3 years experience in IT support
Restaurant or retail industry experience preferred
5. Education
Diploma or Degree in IT/Computer Science
Or relevant certification (CCNA, hardware networking, etc.)

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Nice to Have-
- AWS Associate-level certifications
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Experience : 5+ Years
Location : Gurgaon (Onsite)
Type : Full-Time
Work Schedule : 5 Days Working
Job Summary :
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The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.
Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.
Key Responsibilities :
- Manage and maintain CMDB integrity and accuracy.
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- Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
- Implement data governance, audit, and reconciliation procedures
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- Strong understanding of CMDB, APIs, infrastructure components.
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- Excellent communication and problem-solving skills.
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•Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
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•Experience with Azure Machine Learning, Azure AI Services, Azure OpenAI, or MLOps frameworks
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•Experience supporting data pipelines or feature stores used by machine learning systems
•Familiarity with ServiceNow, AI-driven ITSM workflows, or automation platforms
•Experience with observability tools
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This is an exciting opportunity to grow your skills and work on transformative projects in a collaborative environment.
Requirements
Preferred Technical Qualifications
- 2 – 5 years of experience in DevOps, system administration, or software development (internship experience is acceptable).
- Familiarity with container technologies such as Docker and Kubernetes.
- Understanding of Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
- Knowledge of CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.
- Programming experience in Python, Java, or another language used in DevOps workflows.
- Understanding of cloud platforms such as AWS, Azure, or GCP
- Willingness to learn advanced Kubernetes concepts and troubleshooting techniques.Preferred Soft Skills
Collaboration Skills:
- Willingness to work in cross-functional teams and support the alignment of technical solutions with business goals.
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Effective Communication:
- Ability to communicate technical concepts clearly to team members and stakeholders.
- Desire to improve documentation and presentation skills to share ideas effectively.
Problem-Solving Mindset:
- Curiosity to explore and learn solutions for infrastructure challenges in DevOps environments.
- Interest in learning how to diagnose and resolve issues in containerized and
- distributed systems.
Adaptability and Continuous Learning:
- Strong desire to learn emerging DevOps tools and practices in a dynamic environment.
- Commitment to staying updated with trends in cloud computing, DevOps, and
Team-Oriented Approach:
- Enthusiastic about contributing to a collaborative team environment and supporting
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- Open to feedback and actively sharing knowledge to help the team grow.
Certifications (Optional but Preferred)
- Certified Kubernetes Application Developer (CKAD) or equivalent Linux Foundation
- certification
- Any beginner-level certifications in DevOps or cloud services are a plus.
- Any AWS Certification
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5 to 10 years of software development & coding experience
Experience with Infrastructure as Code development (Automation, CICD) AWS CloudFormation, AWS CodeBuild, CodeDeploy are a must have.
Experience troubleshooting AWS policy or permissions related errors during resource deployments \
Programming experience; preferred Python, PowerShell, bash development experience \
Have Experience with application build automation tools like Apache Maven, Jenkins, Concourse, and Git supporting continuous integration / continuous deployment capabilities (CI/CD) à GitHub and GitHub actions for deployments are must-have skills (Maven, Jenkins, etc. are nice to have)
Have configuration management experience (Chef, Puppet, or Ansible)
Worked in a Development Shop or have SDLC hands on Experience
Familiar with how to write software, test plans, automate and release using modern development methods
AWS certified at an appropriate level
As a SaaS DevOps Engineer, you will be responsible for providing automated tooling and process enhancements for SaaS deployment, application and infrastructure upgrades and production monitoring.
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Development of automation scripts and pipelines for deployment and monitoring of new production environments.
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Development of automation scripts for upgrades, hotfixes deployments and maintenance.
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Work closely with Scrum teams and product groups to support the quality and growth of the SaaS services.
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Collaborate closely with SaaS Operations team to handle day-to-day production activities - handling alerts and incidents.
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Assist SaaS Operations team to handle customers focus projects: migrations, features enablement.
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Write Knowledge articles to document known issues and best practices.
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Conduct regression tests to validate solutions or workarounds.
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Work in a globally distributed team.
What achievements should you have so far?
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Bachelor's or master’s degree in Computer Science, Information Systems, or equivalent.
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Experience with containerization, deployment, and operations.
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Strong knowledge of CI/CD processes (Git, Jenkins, Pipelines).
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Good experience with Linux systems and Shell scripting.
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Basic cloud experience, preferably oriented on MS Azure.
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Basic knowledge of containerized solutions (Helm, Kubernetes, Docker).
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Good Networking skills and experience.
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Having Terraform or CloudFormation knowledge will be considered a plus.
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Ability to analyze a task from a system perspective.
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Excellent problem-solving and troubleshooting skills.
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Excellent written and verbal communication skills; mastery in English and local language.
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Must be organized, thorough, autonomous, committed, flexible, customer-focused and productive.
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Role: DevOps
Job Description:
We are looking for experienced DevOps Engineers to join our Engineering team. The candidate will be working with our engineers and interact with the tech team for high quality web applications for a product.
Required Experience
- Devops Engineer with 2+ years of experience in development and production operations supporting for Linux & Windows based applications and Cloud deployments (AWS/GC stack)
- Experience working with Continuous Integration and Continuous Deployment Pipeline
- Exposure to managing LAMP stack-based applications
- Experience Resource provisioning automation using tools such as CloudFormation, terraform and ARM Templates.
- Experience in working closely with clients, understanding their requirements, design and implement quality solutions to meet their needs.
- Ability to take ownership on the carried-out work
- Experience coordinating with rest of the team to deliver well-architected and high-quality solutions.
- Experience deploying Docker based applications
- Experience with AWS services.
- Excellent verbal and written communication skills
Desired Experience
- Exposure to AWS, google cloud and Azure Cloud
- Experience in Jenkins, Ansible, Terraform
- Build Monitoring tools and respond to alarms triggered in production environment
- Willingness to quickly become a member of the team and to do what it takes to get the job done
- Ability to work well in a fast-paced environment and listen and learn from stakeholders
- Demonstrate a strong work ethic and incorporate company values in your everyday work.
Must Haves: Openshift, Kubernetes
Location: Currently in India (also willing to relocate to UAE)
Preferred an immediate joiner with minimum 2 weeks to 1 month of Notice Period.
Add on skills: Terraform, Gitops, Jenkins, ELK
Experienced with Azure DevOps, CI/CD and Jenkins.
Experience is needed in Kubernetes (AKS), Ansible, Terraform, Docker.
Good understanding in Azure Networking, Azure Application Gateway, and other Azure components.
Experienced Azure DevOps Engineer ready for a Senior role or already at a Senior level.
Demonstrable experience with the following technologies:
Microsoft Azure Platform As A Service (PaaS) product such as Azure SQL, AppServices, Logic Apps, Functions and other Serverless services.
Understanding of Microsoft Identity and Access Management products such including Azure AD or AD B2C.
Microsoft Azure Operational and Monitoring tools, including Azure Monitor, App Insights and Log Analytics.
Knowledge of PowerShell, GitHub, ARM templates, version controls/hotfix strategy and deployment automation.
Ability and desire to quickly pick up new technologies, languages, and tools
Excellent communication skills and Good team player.
Passionate about code quality and best practices is an absolute must
Must show evidence of your passion for technology and continuous learning
- 3+ years experience leading a team of DevOps engineers
- 8+ years experience managing DevOps for large engineering teams developing cloud-native software
- Strong in networking concepts
- In-depth knowledge of AWS and cloud architectures/services.
- Experience within the container and container orchestration space (Docker, Kubernetes)
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- Familiarity with config management tools like Ansible Terraform etc
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- Excellent knowledge of Linux command-line tools and ability to write bash scripts.
- Strong in Unix / Linux administration and management,
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