Physical Design Engineer

Job description

Job Title: Accountant (Zoho Books Experience)

Job Type: Full-Time

Work Mode: Work From Home (WFH)

Experience: 3–5 Years

Salary: Up to ₹20,000 per month

Company Name: Estabizz Fintech Private Limited

Job Overview

We are looking for a detail-oriented and experienced Accountant with hands-on experience in Zoho Books to manage our billing, collections, and compliance processes. The ideal candidate should have strong knowledge of accounting practices, GST filing, and billing management, along with the ability to coordinate with internal teams and clients regarding payments and invoices.

Key Responsibilities

·       Prepare and send invoices and quotations & engagement contracts with clients.

·       Maintain and manage the complete billing cycle.

·       Ensure accuracy in billing records and financial documentation.

·       Collections & Payment Follow-ups

·       Follow up with clients for pending payments and overdue invoices.

·       Maintain collection records and track outstanding receivables.

·       Communicate professionally with clients to resolve payment delays.

·       Address and resolve billing-related disputes with customers.

·       Coordinate with internal teams to correct billing discrepancies.

·       Work with the legal team in cases of prolonged outstanding payments.

·       Maintain documentation related to payment recovery cases.

·       Accounting & Compliance

·       Maintain financial records using Zoho Books.

·       Process monthly employee salaries.

·       Prepare and file GST returns and ensure tax compliance.

·       Assist in reconciliation and financial reporting when required.

Required Skills

·       Hands-on experience with Zoho Books.

·       Strong knowledge of GST filing and compliance.

·       Experience in accounts receivable, invoicing, and collections.

·       Ability to work independently in a remote work environment.

·       Proficiency in Excel and accounting software.

·       Strong organizational and documentation skills.

Qualifications: Bachelor’s degree in Accounting, Finance, Commerce, or related field (B. Com preferred).

Regards

Radhika Sharma

HR Manager

Estabizz fintech private limited

Job Title: Incident Manager – Fault Management

Function: Incident, Problem & Change Management

Department: NOC Operations / Command Centre / Service Operations

Experience: 6–10 Years

Employment Type: Full-Time

Shift: 24x7 Rotational (as per business requirement)

Location: Gurgaon / Mumbai / Pune (or as per project needs)

Job Summary

We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.

The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.

Key Responsibilities

Incident Management

• Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
• Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
• Ensure timely incident detection, logging, categorization, prioritization, and resolution.
• Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
• Provide regular incident status updates to customers, management, and stakeholders.
• Ensure proper incident documentation, closure notes, and audit readiness.

Fault Management & Monitoring

• Oversee proactive fault detection through NOC monitoring tools.
• Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
• Coordinate with L2/L3 engineering teams for fault isolation and resolution.
• Identify recurring faults and initiate preventive actions.

Problem Management

• Lead Root Cause Analysis (RCA) for recurring and major incidents.
• Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
• Maintain problem records and trend analysis to reduce repeat incidents.
• Work closely with engineering and vendors to drive permanent fixes.

Change Management

• Govern changes to production environments to minimize risk.
• Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
• Participate in CAB (Change Advisory Board) meetings.
• Ensure changes are executed as per approved windows with pre/post validation.
• Track change-related incidents and drive improvement actions.

Stakeholder & Vendor Coordination

• Act as a single point of contact during service-impacting events.
• Coordinate with internal teams, service providers, OEMs, and vendors.
• Manage customer communication during outages and critical events.
• Escalate issues appropriately to senior management when required.

Governance, Reporting & Continuous Improvement

• Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
• Monitor and improve operational KPIs and SLA performance.
• Drive process improvements aligned with ITIL best practices.
• Maintain SOPs, runbooks, escalation matrices, and communication templates.
• Support audits, compliance reviews, and regulatory requirements (if applicable).

Required Skills & Competencies

Technical & Process Skills

• Strong expertise in ITIL Incident, Problem, and Change Management.
• Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
• Good understanding of infrastructure domains:
• Network (LAN/WAN/SD-WAN)
• Security (Firewalls, SOC coordination)
• Data Center / Cloud (basic understanding)
• Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
• Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.

Soft Skills

• Strong leadership and decision-making abilities during high-pressure situations.
• Excellent verbal and written communication skills.
• Strong stakeholder and customer management capability.
• Analytical mindset with attention to detail.
• Ability to work independently and in cross-functional teams.

Education & Certifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.
• ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
• PMP / PRINCE2 / Agile certifications are advantageous.

Experience

• 6–10 years of experience in Incident / Problem / Change Management roles.
• Prior experience handling Major Incidents in 24x7 operations environments.
• Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.

Key Performance Indicators (KPIs)

• Incident response and resolution times.
• SLA and availability compliance.
• Reduction in repeat incidents.
• Quality and timeliness of RCA reports.
• Change success rate and reduction in change-related incidents.

About UpSolve

Work on cutting-edge tech stack. Build innovative solutions. Computer Vision, NLP, Video Analytics and IOT.

Job Role

• Ideate use cases to include recent tech releases.
• Discuss business plans and assist teams in aligning with dynamic KPIs.
• Design solution architecture from input to infrastructure and services used to data store.

Job Requirements

• Working knowledge about Azure Cognitive Services.
• Project Experience in building AI solutions like Chatbots, sentiment analysis, Image Classification, etc.
• Quick Learner and Problem Solver.

Job Qualifications

• Work Experience: 2 years +
• Education: Computer Science/IT Engineer
• Location: Mumbai

🔥 About FlexyPe

FlexyPe is a cutting-edge one-click checkout provider for D2C brands. Since our inception, we have processed over INR 120+ crores in transactions, with a monthly average of INR 15-20 crores. We are a tight-knit team of 10 passionate and relentless individuals dedicated to revolutionizing the checkout experience. As we expand our sales team, we are looking for a driven Sales Developer to join our journey.

We’re small, scrappy, and building the future. If you thrive in chaos, love wearing multiple hats, and want to leave fingerprints all over a rocketship, read on.

💪 Key Responsibilities

You’ll be on the frontlines — reaching out to e-commerce brands, starting meaningful conversations, and setting up meetings that turn into powerful partnerships. No dull corporate scripts here — you’ll play a key role in shaping our sales process, refining our messaging, and influencing the product as we grow.

What You’ll OWN:

✅ Prospect Like a Ninja: Hunt down D2C founders, marketing heads, and ops teams via LinkedIn, cold calls/emails, and creative outreach (memes? voice notes? we’re open).

✅ Pitch & Persuade: Explain why FlexyPe is the secret weapon to boost their checkout conversions (spoiler: it’s not just another tool 😎).

✅ Build the Playbook: We’re early—you’ll help define what works (and what flops) in outbound sales. Your ideas = our growth.

✅ Crush Metrics: Hit weekly targets for qualified meetings, but also surprise us with your hustle.

⚠️ Warning: This isn’t a “wait for leads” role. You’ll dig, experiment, fail, and win—fast.

✨ Who You Are

✔️ Hungry: You see “early-stage” and think “opportunity,” not “risk.”

✔️ Grit Over Experience: 1-3 years in sales? Cool. Hustle? Non-negotiable. (Bonus if you’ve sold SaaS or to e-commerce brands.)

✔️ Communication Wizard: You can make a founder pause mid-scroll with a killer subject line or 30-second pitch.

✔️ Tech-Savvy: Comfortable with CRMs (or eager to learn). ChatGPT? Your secret weapon.

✔️ Team Player: We’re small—you’ll collaborate directly with founders.

Why Join?

Impact from Day 1: Your work directly shapes FlexyPe’s trajectory. No “cog in a machine” here.

Learn at Warp Speed: Sales, marketing, product—you’ll touch it all. Mentorship from seasoned founders.

Equity & Upside: Competitive base + performance bonuses + stock options (you’re building this too).

Flexibility: Flexibility in Timing. Results > office hours.

Culture: Think “work hard, laugh harder.” We celebrate weird ideas and scrappy wins.

Responsibilities and duties

• Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
• Regularly produce various content types, including email, social media posts, blogs, and white papers
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Analyze content marketing metrics and makes changes as needed
• Collaborate with other departments to create innovative content ideas

• Strong experience in Java Development
• Deep expertise and hands-on experience with Web Applications
• Expertise in Java, Spring Boot is an added advantage.
• Experience in Microservices
• Hands-on design experience with Web Services (REST, SOAP, etc ..).
• Strong grasp of security principles.

Nice to Have

• Spring Zuul
• Kafka
• cryptography and certificates

Abilities:

• Developer with  strong ability to develop web applications using Java
• Should be able to Code, design, and implement
• Maintain code integrity and organization