Physical Design Engineer

Job Title: Business Development Associate / Sr.BDA🌟

Domain: EdTech Sales 💻

Location: Gurgaon - Onsite 📍

Salary: ₹7LPA - ₹8.4LPA💰 : BDA

Work Mode: 1 month WFH. After 1 month and meeting targets, employees will be required to work from the Gurgaon office

🌟 Role Overview:

We are looking for a dynamic Business Development Associate (BDA) to join our fast-growing team! 🚀 As a BDA, you will play a key role in driving our sales efforts by connecting with prospective students, understanding their career goals, and guiding them on how we can help them achieve success in the tech industry. 💡 You’ll be responsible for qualifying leads, nurturing relationships, and closing deals to meet and exceed sales targets. Your role will directly contribute to our mission of shaping the future of tech professionals in India! 🌍

🔑 Key Responsibilities:

• Client Engagement: Start conversations with potential students, understand their career aspirations, and offer personalized advice on how our programs can help them succeed in the tech industry. 🗣️
• Lead Qualification: Evaluate prospects' goals and align them with our offerings to ensure a strong fit. 🔍
• Follow-up & Nurturing: Regularly follow up with potential clients, maintain engagement, and highlight the unique value we can offer in their career journey. 💬
• Sales Achievement: Strive to meet and exceed individual and team sales targets through a proactive and results-driven approach. 🏅
• Product Knowledge: Stay updated on our program offerings and continuously improve your knowledge to provide expert guidance to prospective students. 📚

📋 Requirements:

• Experience: Fresher with an interest in sales or business development. 🎯
• Education: Bachelor’s degree in any stream. Preferred: B.Tech, MCA, BCA, MBA, M.Tech. 🎓

   Skills:

• Strong verbal and written communication skills in English. 📝
• Excellent customer engagement skills, focused on relationship-building. 🤝
• Passion for sales and achieving targets. 💪
• Ability to explain complex ideas in a simple, engaging manner. 💡
• Technical Knowledge: Basic understanding of LeadSquared (LSQ) CRM or other CRM tools is a plus. 📊

🌟 Preferred Skills:

• Prior experience in K12+ EdTech Sales or the education domain. 🏫
• Familiarity with tech products and services. 💻
• Experience handling sales with a ticket size of ₹50,000 or higher. 💸

🎁 Perks & Benefits:

• Competitive Salary: Best in the industry with performance-based incentives. 💰
• Health Insurance: Comprehensive coverage for employees. 🏥
• Cell Phone & Internet Reimbursement: Stay connected while working. 📱💻
• Life Insurance & Paid Sick Leave: For peace of mind and well-being. ❤️
• Provident Fund: Secure your future with savings for retirement. 📈
• Commission Pay: Earn additional commissions based on sales performance. 🎉

Bonus Structure:

Performance Bonus based on monthly targets. 📅

Quarterly & Yearly Bonuses for exceeding sales goals. 🎯

🕒 Work Schedule:

Working Days: Wednesday to Sunday (Fixed Monday & Tuesday off) 📅

Shift Timings: 12 PM - 9 PM ⏰

Work Type: Full-time, On-site 🏢

• Maintaining cleanliness and organization within office premises
• Delivering and retrieving documents as required by staff
• Handling office maintenance tasks such as restocking supplies
• Assisting with office clerical duties including filing and photocopying
• Preparing and serving beverages to office staff and visitors
• Managing the disposal of waste and recycling practices
• Supporting staff with various tasks and errands as needed

Full Stack Developer Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements

• Degree in computer science.
• Experience with ( React+Node ) Or ( react + Angular) Or ( Node + Angular)
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks
• 
  
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. 

Responsibilities

• Consulting with management on the operational requirements of software solutions.
• Contributing expertise on information system options, risk, and operational impact.
• Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
• Managing the installation and configuration of solutions.
• Collaborating with developers on software requirements, as well as interpreting test stage data.
• Developing interface simulators and designing automated module deployments.
• Completing code and script updates, as well as resolving product implementation errors.
• Overseeing routine maintenance procedures and performing diagnostic tests.
• Documenting processes and monitoring performance metrics.
• Conforming to best practices in network administration and cybersecurity.

Qualifications

• Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
• Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
• Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
• Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
• Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
• Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
• Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
• Minimum 2 years’ experience in Ansible.
• Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have had prior experience automating deployments to production and lower environments.
• Experience with APM tools like New Relic and log management tools.
• Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
• Essential Functions System Architecture Process Design and Implementation

• Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Establishing and enforcing systems monitoring tools and standards
• Establishing and enforcing Risk Assessment policies and standards
• Establishing and enforcing Escalation policies and standards

Job Description:

We are looking for a Big Data Engineer who have worked across the entire ETL stack. Someone who has ingested data in a batch and live stream format, transformed large volumes of daily and built Data-warehouse to store the transformed data and has integrated different visualization dashboards and applications with the data stores.    The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them.

Responsibilities:

• Develop, test, and implement data solutions based on functional / non-functional business requirements.
• You would be required to code in Scala and PySpark daily on Cloud as well as on-prem infrastructure
• Build Data Models to store the data in a most optimized manner
• Identify, design, and implement process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Implementing the ETL process and optimal data pipeline architecture
• Monitoring performance and advising any necessary infrastructure changes.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.
• Proactively identify potential production issues and recommend and implement solutions
• Must be able to write quality code and build secure, highly available systems.
• Create design documents that describe the functionality, capacity, architecture, and process.
• Review peer-codes and pipelines before deploying to Production for optimization issues and code standards

Skill Sets:

• Good understanding of optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and ‘big data’ technologies.
• Proficient understanding of distributed computing principles
• Experience in working with batch processing/ real-time systems using various open-source technologies like NoSQL, Spark, Pig, Hive, Apache Airflow.
• Implemented complex projects dealing with the considerable data size (PB).
• Optimization techniques (performance, scalability, monitoring, etc.)
• Experience with integration of data from multiple data sources
• Experience with NoSQL databases, such as HBase, Cassandra, MongoDB, etc.,
• Knowledge of various ETL techniques and frameworks, such as Flume
• Experience with various messaging systems, such as Kafka or RabbitMQ
• Creation of DAGs for data engineering
• Expert at Python /Scala programming, especially for data engineering/ ETL purposes

Job responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high availability and performance
• Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores, and support.
• Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
• Write well-designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.

• Knowledge and experience in Flutter Framework and DART programming
• Hands-on experience in using RESTful APIs
• Hands-on experience in designing and developing micro-services architecture and containers
• Object-oriented analysis, UML, and design using common design patterns.
• Hands-on experience in the development IDE Android Studio, Android SDK, Firebase Test Lab
• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications
• Familiarity with IOS integration with Flutter
• Experience using GitHub or a similar environment
• Experience with Agile development is a plus
• Experience with Material Design and Android UI design principles, patterns, and best practices
• Good knowledge of adding third-party libraries
• Ability to understand business requirements and translate them into technical requirements
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• A track record of delivering successful complex consumer product apps (finance apps, e-commerce apps)
• Critical thinker
• Knoweldge on Adobe XD/ Figma/ Sketch
• knowledge on GetX will be plus

• Develop, execute & deliver the annual and long-term strategic business plans to ensure delivery of the full potential of the brand at the pan India level
• Guide team in translation of strategy into business plans, brand positioning and go – to market strategies
• Identify and research potential markets to launch the new retail stores and advise management of new business development opportunities. 
• Prepare and execute the marketing strategy for Company’s online & offline business model.
• Responsible for the launch and development of the fashion brand as per the agreed terms and conditions.
• Ensure the financial performance and revenue targets of the brand (online and offline) are achieved through analysis of its Profit & Loss and KPIs.
• Manage relations with key business stakeholders to develop trusting business partnerships.
• Support the day-to-day management of the brand.
• Advice and support stores with all areas of their business including store standards, stock management, customer relationship, staffing and recruitment, finances and payments, cost control, expansion.
• Develop sales and marketing tools, work out on sales promotional activities to support the sales plans.
• Develop the store audit plan and conduct the audits.
• Contributing to and upholding the standards for store compliance as outlined in the operating standards manuals
• Periodically reviewing layout and design of stores manuals and other communications tools for user-friendliness and completeness

• MBA/Post Graduate in Operations from a reputed institution
• Must have experience in translating vision/broad strategies into specific targets and tasks.
• Ability to deliver solution and provide expertise with speed and imagination
• Should possess a high degree of business acumen and must have a good understanding of P&L
• Strong research and analytical skills
• Flexible and able to multi-task; can work within a fast-moving environment
• Must have good connections and networking in the retail & eCommerce ecosystem

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19,
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

• Work with Product Managers and Business to understand business/product requirements and vision.
• Provide a clear architectural vision in line with business and product vision.
• Lead a team of architects, developers, and data engineers to provide platform services to other engineering teams.
• Provide architectural oversight to engineering teams across the organization.
• Hands on design and development of platform services and features owned by self - this is a hands-on coding role.
• Define guidelines for best practices covering design, unit testing, secure coding etc.
• Ensure quality by reviewing design, code, test plans, load test plans etc. as appropriate.
• Work closely with the QA and Support teams to track quality and proactively identify improvement opportunities.
• Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
• Grow technical skills in the team - identify skill gaps with plans to address them, participate in hiring, mentor other architects and engineers.
• Support other engineers in resolving complex technical issues as a go-to person.

• 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
• Extensive experience in developing extensible and scalable web applications with
  • Java, Spring Boot, Go
  • Web Services - REST, OAuth, OData
  • Database/Caching - MySQL, Cassandra, MongoDB, Memcached/Redis
  • Queue/Broker services - RabbitMQ/Kafka
  • Microservices architecture via Docker on AWS or Azure.
  • Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.

• Extensive experience with cloud based architectures and how to optimize design for cost.
• Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
• Experience with CI/CD processes and design for testability.
• Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
• Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
• Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
• Excellent verbal and written communication with stakeholders in a matrixed environment.
• Long term experience with at least one product from inception to completion and evolution of the product over multiple years.

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

Website: https://moneyhop.co/">https://moneyhop.co/

About Individual

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.

General Skills

• Proven customer support experience

• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• High school diploma or equivalent; college degree preferred

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls

• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Resolve customer complaints via phone, email, mail or social media
• Use telephones to reach out to customers and verify account information
• Greet customers warmly and ascertain problem or reason for calling
• Assist with placement of orders, refunds, or exchanges
• Advise on company information
• Take payment information and other pertinent information such as addresses and phone numbers
• Place or cancel orders
• Suggest solutions when a product malfunctions
• Attempt to persuade customer to reconsider cancellation
• Inform customer of deals and promotions
• Sell products and services
• Utilize computer technology to handle high call volumes
• Work with customer service manager to ensure proper customer service is being delivered
• Close out or open call records
• Compile reports on overall customer satisfaction
• Handle changes in policies or renewals