3D visualizer for interior & exterior rendering

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

• Oracle Integration Cloud (OIC) Development:
• Design, develop, and implement integration solutions using Oracle Integration Cloud (OIC).
• Build integrations between Oracle Cloud applications and on-premise or third-party applications.
• Create and maintain REST/SOAP-based web services and API calls for integration solutions.
• Implement process automation using OIC’s Process Automation capabilities.
• Monitor and manage integration flows to ensure optimal performance, security, and scalability.
• Platform-as-a-Service (PaaS) Expertise:
• Develop custom applications and solutions on Oracle PaaS (Java Cloud Service, Application Container Cloud, etc.).
• Deploy, manage, and support PaaS solutions for extending Oracle SaaS applications.
• Maintain cloud environments and ensure seamless integrations between PaaS solutions and Oracle applications.
• System Integration:
• Work with ERP systems like Oracle Fusion, EBS, and other third-party systems to build integrated solutions.
• Troubleshoot and resolve integration issues related to data flow, connectivity, and performance.
• Develop mappings, orchestration flows, and B2B/EDI integrations using the Oracle Integration Cloud.
• Stakeholder Collaboration:
• Collaborate with business analysts, functional teams, and IT teams to gather integration requirements and deliver effective solutions.
• Provide input into solution architecture and development strategies aligned with business needs.
• Document technical designs, configurations, and troubleshooting steps for future reference and team collaboration.
• Continuous Improvement:
• Stay updated with the latest Oracle Cloud and PaaS advancements, features, and best practices.
• Optimize integration processes to improve overall system efficiency, reduce errors, and ensure data integrity.
• Conduct performance tuning and optimize OIC flows for seamless data exchange between systems.

Required Skills & Qualifications:

• Education:
• Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience:
• 5-10 years of hands-on experience in Oracle Integration Cloud (OIC) development and PaaS.
• Proven experience in developing and managing complex integrations between cloud and on-premise systems.
• Strong understanding of Oracle Cloud Applications (Fusion, HCM, ERP, etc.) and their integration requirements.
• Technical Skills:
• Expertise in Oracle Integration Cloud (OIC), Oracle SOA Suite, Oracle Cloud Infrastructure (OCI), and Oracle PaaS solutions.
• Hands-on experience with RESTful/SOAP web services, API development, JSON, XML, and XSLT.
• Proficiency with Oracle ERP, Oracle Fusion Middleware, Oracle Visual Builder, and related tools.
• Strong knowledge of cloud integration patterns, process orchestration, and B2B integrations.
• Familiarity with Oracle Autonomous Databases and Oracle SQL/PLSQL.
• Soft Skills:
• Excellent problem-solving skills with attention to detail.
• Strong communication and collaboration abilities across functional and technical teams.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Oracle Cloud certifications in OIC, SOA, or PaaS.
• Knowledge of DevOps practices and CI/CD pipelines for cloud deployment.
• Experience with cloud security best practices for PaaS and OIC.

Strong Product, UI/UX Designer with focus on eCommerce / Quick Commerce

Mandatory (Experience 1) - Must have a 4+ YOE in Product Design, with atleast 2+ years in a early-stage / mid-sized B2C Product startup

Mandatory (Experience 2) - Should have 2+ YOE in an eCommerce / Quick Commerce Company (Past experience considered)

Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes

Mandatory (Portfolio) - Strong portfolio of UI + UX Designs (Both needed) for Top B2C eCommerce / Quick Commerce (Including case studies, Wireframing, prototypes, Research etc)

Mandatory (Company) - Good eCommerce / Quick-Commerce Company or Top B2C Fin-Tech Products

We are seeking a highly motivated and experienced Sales Manager (Interior) to join our team at YoHo Designs Pvt Ltd, a startup company in Bengaluru. As a Sales Manager, you will be responsible for driving sales and generating revenue by selling our extensive range of interior designs. This is a mid-level position requiring 4 to 6 years of experience in sales.

Qualifications And Skills

Proven experience as a Sales Manager in the interior design industry

Excellent communication and negotiation skills

Strong network of contacts in the industry

Ability to understand client requirements and propose suitable design solutions

Goal-oriented and self-motivated with a track record of meeting sales targets

Ability to build and maintain strong relationships with clients and stakeholders

Proficiency in using CRM software and other sales tools

Knowledge of interior design trends, products, and technologies

Bachelor's degree in Business Administration or a related field

Roles And Responsibilities

Manage the sales process from lead generation to closure, including identifying potential customers, conducting sales presentations, and negotiating contracts

Build and maintain strong relationships with clients, architects, and interior designers to understand their needs and promote our design solutions

Develop and implement sales strategies to achieve targets and expand market reach

Collaborate with the design team to develop innovative design proposals that meet customer requirements

Stay updated with industry trends and competitor offerings to provide valuable insights and recommendations to clients

Track and analyze sales data to identify areas of improvement and optimize sales performance

Prepare sales reports and forecasts to present to senior management

Stay informed about the latest interior design trends, products, and technologies

Role & responsibilities

Cold Calling:

Contacting potential customers using a given phone directory.

Customer Interaction:

Asking pertinent questions to understand customer requirements.

Persuading customers to buy by demonstrating how products or services meet their needs.

Sales and Record Keeping:

Recording customer information accurately in a computer system.

Keeping records of calls and sales.

Meeting sales quotas and facilitating future sales.

Proven experience in telemarketing or similar sales/customer service roles.

Excellent communication and presentation skills.

Patience and ability to handle customer rejection

Experience: Minimum 1 year as a telecaller

Sr.DevOps Engineer (5 to 8 yrs. Exp.)

Location: Ahmedabad

• Strong Experience in Infrastructure provisioning in cloud using Terraform & AWS CloudFormation Templates.
• Strong Experience in Serverless Containerization technologies such as Kubernetes, Docker etc.
• Strong Experience in Jenkins & AWS Native CI/CD implementation using code
• Strong Experience in Cloud operational automation using Python, Shell script, AWS CLI, AWS Systems Manager, AWS Lamnda, etc.
• Day to Day AWS Cloud administration tasks
• Strong Experience in Configuration management using Ansible and PowerShell.
• Strong Experience in Linux and any scripting language must required.
• Knowledge of Monitoring tool will be added advantage.
• Understanding of DevOps practices which involves Continuous Integration, Delivery and Deployment.
• Hands on with application deployment process

Key Skills: AWS, terraform, Serverless, Jenkins,Devops,CI/CD,Python,CLI,Linux,Git,Kubernetes

Role: Software Developer

Industry Type: IT-Software, Software Services

FunctionalArea:ITSoftware- Application Programming, Maintenance

Employment Type: Full Time, Permanent

Education: Any computer graduate.

Hello, 

We are looking to hire a Full-Stack developer - Team Lead with expertise in PHP-Laravel. 

Designation: Team Lead - Full Stack Developer

Experience: Minimum 5 years

Website: http://www.itlh.in">www.itlh.in

Location: Belapur, Navi Mumbai (Work from Home temporary, soon office will start)

Job Responsibilities:

• Build efficient, testable, and reusable PHP modules.
• Manage Laravel web framework to design and build web applications, services, sites, and tools.
• Troubleshooting issues in the implementation and debug builds. 
• Working with front-end and back-end developers on projects. 
• Testing functionality for users and the backend. 
• Ensuring that integrations run smoothly.
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
•  

Skills Required:

• Minimum 5 years experience working with PHP, Laravel, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.
• Problem-solving skills and critical mindset.
• Good communication skills & Team management.

Regards,

Team HR

Looking for ASP.NET developers who will be able to develop and support existing applications.

o The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns.

o Your primary responsibilities will be to design and develop these applications. Therefore, its essential that you are skilled at problem solving, solution design, and high-quality coding.

Desired Qualification :

o BE / B.Tech (IT/CS) / MCA / MSc. (IT/CS) only

Mandatory Skills:

o Minimum 1 years of experience web application development using ASP.NET-MVC and SQL Server (no drag-n-drop coding).

o Minimum 6 months of experience in Bootstrap, HTML5, CSS3, JavaScript and jQuery

Desired Skills:

o Knowledge of Entity Framework and LINQ mandatory.

o Knowledge of Azure DevOps and Git mandatory.

o Good hand-ons experience for using VS 2019, SSMS and VS Code.

o Knowledge of MS Azure Platform will be great.

o Willing to work in every phase of SDLC (should have ability to write and test own code properly)

o Good Written and Verbal English skills

Interview Details:We will conduct an online face-to-face interview over video call (using Google Meet). Hence, the candidate must have a computer/laptop with a webcam and a good internet connection for the interview purpose. Interviews will NOT be conducted if the candidate is using a mobile phone.

Job Type: Full-time

Salary: ₹500,000.00 - ₹1,000,000.00 per year

Skillset

Angular2+

Node.js

RESTfull API integration

Experience working with Docker and containerized applications

Experience working with Kubernetes or other container orchestration tools

Knowledge and understanding of working in AWS environments

Experience in full-stack development (with a passion)

RDBMS and Document Database

Experience with Agile/Scrum Development Methodology

Exposure to Continues Integration (CI/ CD)

Version control systems like Git/ TFS

( For SSE level this is mandatory)

• Developer testing
• Code review
• Requirement handling

Joining: Immediate

Designation: Android Developer

No of Vacancy: 1

Job Brief: We are looking for an Android Developer who possesses a passion for pushing

mobile technologies to the limits. This Android app developer will work with our team of

talented engineers to design and build the next generation of our mobile applications.

Android programming works closely with other app development and technical teams.

Roles and Responsibility:

• Designing and developing advanced applications for the Android platform
• Unit-testing code for robustness, including edge cases, usability, and general

reliability

• Bug fixing and improving application performance
• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize

development efficiency

Requirements:

• Knowledge of Objective C, Swift, React Native can be considered as add on.
• BS/MS degree in Computer Science, Engineering or a related subject
• Proven software development experience and Android skills development
• Proven working experience in Android app development● Have published at least one original Android app
• Strong knowledge of Android SDK, different versions of Android, and how to deal

with different screen sizes Familiarity with RESTful / JSON APIs to connect Android

applications to back- end services

• Strong knowledge of Android UI design principles, patterns, and best practices

Experience with offline storage, threading, and performance tuning

• Ability to design applications around natural user interfaces, such as touch

Knowledge of the open-source Android ecosystem and the libraries available for

common tasks

• Ability to understand business requirements and translate them into technical

requirements Familiarity with cloud message

• PIs and push notifications Understanding of Google's Android design principles and

interface guidelines Proficient understanding of code versioning tools, such as SVN /

GIT Familiarity with continuous integration

• Experience with Android SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and

emerging technologies

• Solid understanding of the full mobile development life cycle.

Key Skills: Android SDK, SOA, XML, MySQL, JSON, Android, SQLite, Git, Objective C,

Swift, GIT