IT Product Content Writer

Job Title: Telecaller – Insurance Process

Process: Kotak Mahindra Bank Insurance

Location: Malad, Mumbai

Openings: 4 (Female candidates only)

Job Responsibilities:

Make outbound/inbound calls to customers regarding Kotak Mahindra Bank insurance products

Explain insurance plans, benefits, and policy details clearly

Handle customer queries and provide accurate information

Maintain proper call records and customer data

Achieve daily/weekly calling and conversion targets

Follow company scripts and compliance guidelines

Eligibility Criteria:

Qualification: Graduate (any stream)

Good communication skills in English & Hindi (regional language is a plus)

Freshers and experienced candidates both can apply

Basic knowledge of MS Excel/CRM preferred

Salary & Benefits:

Salary: ₹20,000 in-hand

Fixed salary + performance incentives

Day shift

Stable banking & insurance process

Preferred Skills:

Customer handling skills

Convincing and negotiation abilities

Positive attitude and willingness to learn

Job Title : Office Assistant

Location: Noida

Experience: 2– 5 Years

Employment Type: Full-time

Job Description:

We are looking for an Executive Assistant to Director who will manage and coordinate end-to-end organizational processes. The role includes supporting the Director in Sales, Marketing, HR, Admin, client coordination, meetings, follow-ups, task delegation, and KRA/KPA tracking. The candidate will also assist in creating presentations using Canva and support internal trainings. Additionally, the role requires basic knowledge of Podcast management and Facebook Live / social media live sessions for branding and communication activities.

Key Responsibilities:

• Executive assistance and coordination for Director
• Sales, marketing, HR, and admin coordination
• Client communication and follow-ups
• Meeting scheduling, MOMs, and task tracking
• KRA/KPA monitoring and reporting
• Presentation creation (Canva/PPT)
• Support podcasts, Facebook Live, and live sessions

Skills Required:

• Strong coordination and communication skills
• Proficiency in Canva and MS Office
• Knowledge of Podcast / Facebook Live handling
• Excellent follow-up and multitasking ability

Qualification:

Graduate / MBA preferred

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 2 years (Preferred)
• total work: 2 years (Preferred)

Are you a UI whiz with a knack for crafting beautiful and intuitive interfaces? Do you love the

challenge of building cross-platform apps with cutting-edge technologies? If so, we want you on our

team!

About the Role:

We're seeking a talented and passionate Software Engineer with a deep understanding of

JavaScript, React, and Flutter to join our fast-growing team. You'll play a key role in designing,

developing, and implementing user interfaces for our web and mobile applications. You'll collaborate

closely with designers, product managers, and backend engineers to bring our vision to life and

create exceptional user experiences.

Responsibilities:

- Design and develop user interfaces (UI) using JavaScript, React, and Flutter

- Build reusable, maintainable, and performant UI components

- Implement responsive layouts that adapt seamlessly across different devices (web, mobile)

- Integrate UI components with backend APIs

- Write clean, well-documented, and testable code

- Collaborate with designers to translate design mockups into functional UIs

- Participate in code reviews and knowledge sharing

- Stay up-to-date on the latest UI development trends and technologies

Qualifications:

- 3+ years of experience as a software engineer with a focus on UI development

- Proficiency in JavaScript, including ES6+ features

- In-depth knowledge of React and experience building React applications

- Solid understanding of Flutter and experience building cross-platform mobile apps

- Experience with UI design principles (user experience, accessibility)

- Familiarity with CSS frameworks (e.g., Bootstrap, Material-UI) a plus

- Experience with state management libraries (e.g., Redux, MobX) a plus

- Experience with unit testing frameworks (e.g., Jest) a plus

- Excellent problem-solving and analytical skills

- Strong communication and collaboration skills

- Ability to work independently and as part of a team

Bonus Points:

- Experience with UI animation libraries (e.g., React Spring, Rive)

- Experience with continuous integration/delivery (CI/CD) pipelines

- Experience with accessibility best practices

- Experience with version control systems (e.g., Git)

Key Responsibilities:

🔹 People Strategy & Culture

● Drive a high-performance, inclusive, and feedback-driven culture.

● Be a culture champion — align core values across leadership, teams, and processes.

● Design and lead internal communication and engagement strategies.

● Own and evolve the employee lifecycle experience (onboarding, engagement, retention, and exit).

🔹 HR Policies & Compliance

● Develop and implement HR policies, frameworks, and handbooks aligned with startup agility and

compliance.

● Ensure legal and ethical compliance across all HR practices and policies.

🔹 Performance Management

● Own the performance management cycle (KPI/KRA setting, quarterly reviews, feedback sessions).

● Build and implement systems to track individual and team performance.

● Introduce modern and startup-friendly approaches to appraisal and career progression.

🔹 Organizational Development & Change Management

● Lead org design, change management, and restructure initiatives during scaling or pivots.

● Support teams through transitions while preserving employee morale and clarity.

🔹 Leadership & Capability Building

● Partner with leadership on people strategy, succession planning, and team development.

● Design learning and development (L&D) initiatives focused on leadership, resilience, and growth.

● Coach mid and senior-level leaders on people and team dynamics.

Requirements

● 10+ years of experience in People & Culture/HR roles Female candidate is preferred, with at least 5+ years in startup or high-growth environments.

● Proven experience in building or revamping HR systems from scratch.

● Deep understanding of startup dynamics, team scaling, and people operations.

● Strong experience with culture design, performance systems (KPI/KRA), and leadership alignment.

● Demonstrated success in managing org-wide change management initiatives.

● Excellent communication, stakeholder management, and problem-solving skills.

● Bachelor's/Master’s degree in HR, Organizational Psychology, or related fields.

• Manages the company's social media accounts and posts content.
• Monitor various social media platforms such as Facebook, Instagram, and Twitter.

Software Engineering

• 4+ years of experience in designing, developing, and maintaining React-based applications
• 4+ years of hands-on experience in developing medium to large-scale applications using Javascript frameworks
• Experience with projects that involve, improving the reliability and performance of your web-apps, by leveraging different observability tools like Lighthouse, Sentry, and Datadog.
• Good understanding of functional programming paradigms and UI architecture patterns
• A decent understanding of cloud infrastructure like AWS to orchestrate and manage our applications.
• Experience with testing frameworks like JEST, modern auth mechanisms, and server-side rendering through frameworks like NextJS
• Experience with backend technologies like JAVA, and Kotlin would be good to have.

Product Development

• Ability to scope, review and refine user stories for technical completeness and to resolve dependency risks.
• Well-versed in working in an agile environment and being involved in different stages of SDLC - Design, Development, Code Review, Testing, and Release Management
• Ability to work with different CI/CD frameworks, with hands-on experience with Git or any similar source code management tools
• Continuously refactor applications so that they are easy to maintain, easy to extend, and contribute to

Your Tech Stack

Web Application Frameworks: React, Ruby on Rails

Programming Languages: ReasonML/Rescript, Typescript, Javascript, Kotlin, HTML, CSS

Tools and Libraries: Webpack, Sentry, NextJS, NodeJS, Jest, Figma

Communication: HTTP, GraphQL, Amazon SQS, Amazon SNS

Observability: Google Analytics, Lighthouse, Sentry, Kibana, Datadog

What you will build with us?

The front-end platform at Porter is geared toward developing a variety of products for customers, partners, and our internal teams. You will be a part of Porter’s Web Engineering Platform team.

What will be your primary focus?

1. enabling our engineering teams to create highly reliable and scalable software systems, reduce client and server outages and increase system hygiene.
2. building the right set of tooling and flows for our web and mobile teams, for improving developer productivity. This will enable our application teams to churn out user features rapidly and will help them build the best-in-class product solutions for our business teams.
3. work on security initiatives, to protect information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction in order to provide confidentiality, integrity, and availability.

What will you closely influence?

1. Providing the right user experience to our customers, partners, and cc agents when they reach out to us
2. Building tools to help boost user growth on our platform including our driver onboarding, training and certification system, referral system, and lead management models. A step towards sustainable user growth and providing personalized experiences, on our platform
3. Unlocking new growth levels for Porter, in form of our new vibrant customer base through business initiatives like Packers and Movers, Part-Load, and help Porter on its journey to becoming a super Logistic App.
4. Enabling us to engage our partner ecosystem better with our fast-moving initiatives in the Insurance and Lending segments. Your work here will directly impact the livelihood of our partners
5. Solving problems related to optimal pricepoint for partners and customers, matchmaking with supply and demand, and building confidence around payment experience and location tracking.