Azure Developer

We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!

Responsibilities:

• Act as the main point of contact for our customers, helping them navigate our SaaS product
• Manage customer onboarding, ensuring smooth implementation and product adoption.
• Monitor customer health metrics and provide proactive outreach to prevent churn.
• Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
• Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
• Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
• Create and deliver product training sessions to customers, ensuring they maximize value from our platform.

Requirements:

• Proven experience in Customer Success or similar role in the SaaS industry.
• Experience in direct customer interactions.
• Excellent communication and relationship-building skills.
• Strong understanding of SaaS products
• Ability to identify customer needs and align them with product capabilities.
• Proactive mindset with problem-solving abilities and the ability to work independently.
• Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
• Have worked with direct interactions with Customer
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience working in a B2B SaaS environment.
• Knowledge of customer success metrics and how to manage them.

The ideal candidate will have experience in creating mockups to present to teams, collecting feedback and creating a quality piece of work. This individual should be comfortable with building sitemaps, wireframes and prototypes to provide to project manners and inevitably execute based on outlined criteria. This candidate should have strong creative and design skills and be familiar with various design technologies.

Responsibilities

• Develop design solutions for mobile platforms
• Understand the Business thoroughly and exhibit creative solutions
• Clearly wireframe flows and demonstrate expertise and understand audience
• Build sitemaps, wireframes and prototypes to outline structure

Qualifications

• Bachelor's degree in user experience, design or related field
• 2 years of experience with UI design
• Knowledge of UI UX standards like Material Design for Android
• Prototyping and Wireframe Design skills
• Good UX content creation skills(logos, icons, images)

Hello folks ,

We are #hiring in bulk, interested candidates dm intrested

Job Type: Full-time (work from office only)

Job Location: Bikaner, Rajasthan

Locations : Bangalore

Job Responsibilities

• Design and develop highly scalable, reliable and fault tolerant systems
• Understand the customer needs, design & implement
• Envision project goals, product architectural solutions with a high focus on detail to ensure successful implementation.
• Articulate complex problems communicating viable architecture and design approaches clearly and concisely.
• Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
• Keep optimizing & automating mundane tasks
• Problem solving in accounting modules.

Qualifications

• Minimum 2 years of software development experience in backend
• Hands on experience with PHP using CodeIgniter and Javascript (Angular/ React)
• Database technologies - SQL and/or NoSql
• Experience in developing REST APIs
• Knowledge of VCS using SVN/ GIT and Payment Gateways
• Expertise in design principles and their application
• Strong computer science fundamentals in data structures and algorithms
• Fast Learner & a Team Player

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a City Head, you will be responsible for strategizing and driving the city sales process and ensuring increase in the business for the company.

• Managing and driving the sales in the assigned city and also ensuring the expansion of sales in HORECA and retail
• Ensuring the city's revenue growth with P&L responsibilities
• Strategizing and implementing a sales management process to identify and prioritize key customers and prospects
• Developing and maintaining long-term professional relationships with existing customers
• Identifying and acquiring new customers through professional networking
• Working closely with internal stakeholders such as various divisions as well as external stakeholders such as customers
• Managing and guiding a team of sales experts in the assigned city and thus driving sales through them
• Updating and educating the team on various products of the company regularly
• Laying down the sales planning roadmap and ensuring the execution of the same
• Monitoring the sales team performance and also motivating them to meet or exceed sales target
• Maintaining, updating relevant sales data and reporting the same to the management in regular intervals
• Monitoring customer feedback regularly and accordingly working on the same and also handling escalations, if any

Desired Candidate Profile

• Graduation is a must. MBA is desirable
• Relevant work experience of 7 – 10 years in sales and also proven work experience of managing a team and sales in an assigned city
• Excellent communication, listening and negotiation skills
• Excellent networking skills with a positive approach towards achieving set goals
• Exceptional management, customer-service, leadership and organizational skills
• Proficiency in MS Office Suite

About JustCall-

JustCall is a VC backed, award winning anytime, anywhere, any device phone system for sales and support teams.  Trusted by 6000 customers globally including Domino’s, Google, Walmart, Jaguar, Cloud Kitchens, AIG. It takes seconds to get phone numbers in 70 countries and start making or receiving calls. Companies around the globe use JustCall to build stronger relationships with their customers and change the way they do business

About Role & You :-

• Should be Passionate about SEO and its contribution in growing a business

• Have 2 years of experience in handling end-to-end SEO for a brand or clients

• Ability to operate individually and with a team

• In-depth expertise in configuring & managing all aspects of Google Analytics & Google Tag Manager

• In-depth expertise in utilizing tools across technical audit, on-page, keyword research, content analysis, rank tracking & link building

• Ability to partner with Content Marketing team to develop content strategies for search opportunity, keyword analysis, and audience intent

• Ability to communicate effectively with various teams, internal & external stakeholders about the strategy, on-going execution & reporting of key metrics

• Ability to operate with minimal supervision

• Ability to keep a keen eye on competition & industry

• Ability to work with external vendors from a content & link building perspective

• Build relationships with publishers relevant to our business 

• Proven experience in B2B or SAAS or E-commerce or Agency would be an added advantage

• Knowledge in conversion, and online customer acquisition

• Keep abreast of SEO trends, algorithm updates, and best practices

• Minimum 1-year experience is mandatory
• Proven Software Development Skills in Laravel Framework and Core PHP
• Good knowledge and experience in OOPS concepts and Core PHP
• Good Database designing skills in MySQL
• Experience in known APIs like Google, Facebook, etc.
• Knowledge of JavaScript, JQuery, JASON, AngularJS will help
• Passion for Software Development and Coding
• Good Knowledge and Experience in WordPress will help.

• Enhance Customer satisfaction
• Drive Product engagement and help the customers succeed
• Liasoning with Veris clients on daily operations 
• Onboard new customers/clients.
• Building and maintaining relationships with Veris customers across the globe. 
• Working with management on operations strategy and streamlining 
• Schedule and complete quarterly/annual business reviews.
• Client MIS reporting and analytics 
• Working closely with the operations team to ensure strict adherence of service deliverables. 
• Client problem troubleshooting 
• Internal management reporting 

We are looking for: 

• Energetic, motivated, and driven 
• “Get it done” attitude `
• Ability to lead and manage teams
• Clarity of thought & good problem-solving capabilities
• Education is no bar, but a good one always helps 
• Good with computers and technology
• Excellent verbal & written communication skills