IT Presales

Role & Responsibilities

• Experience 3-4 years (GB03), 5 years (GB04)
• Product design and UX research background with understanding of software development, retail services, and branding
• Must have developed ecosystem maps or service blueprints in different products
• Must have knowledge related to system architecture (either built or designed)
• Education can be bachelor of technology or design; certifications from renowned institutes on Service Design (SDN or NNg UX research certificate). UK institutes offer Masters in Service Design, as well as certificate programs from IITs.
• Good to have is research/awards in service design or service innovation, work as a service designer with early-stage startup

Ideal Candidate

• Strong Service Design /Customer (user) Experience Design profile
• Mandatory (Experience1) - Must have 3+ YOE in Service Design (Customer Experience Design) across Products/Services with strong experience of end-to-end service thinking (beyond just UI/UX)
• Mandatory (Experience 2) - Must have hands-on experience in creating service blueprints, ecosystem maps, and customer journey maps across multiple products or services
• Mandatory (Experience 3) - Strong understanding of software development lifecycle, retail/service ecosystems, with branding and experience consistency principles
• Mandatory (Experience 4) - Must have working knowledge of system architecture (designed or collaborated closely with engineering teams)
• Mandatory (Portfolio) - Strong portfolio showcasing service design projects, including problem framing, research insights, blueprinting, and implementation impact
• Mandatory (Education) - Bachelor’s degree in Design, Technology, or related field (B.Des / B.Tech or equivalent)
• Highly Preferred (Pedigree) - Candidates from NID College are highly preferred
• Preferred (Certifications) - Relevant certifications in Service Design / UX Research from reputed institutes (e.g., SDN, NNg, IIT programs, or equivalent)
• Preferred (Experience 1) - Experience working as a Service Designer in early-stage startups or involvement in service innovation initiatives / awards / research
• Preferred (Experience 2) - Exposure to service design / service management programs from top institutes (IIMs or equivalent

About Orbo.ai:

At Orbo.ai, we’re redefining the beauty-tech landscape through AI-powered visual experiences. From smart mirrors to cutting-edge imaging solutions, our technology blends creativity and intelligence to shape the future of how people see themselves and the world.

We’re looking for a Junior Video Editor who’s passionate about visual storytelling, understands digital trends, and can turn raw footage into engaging, high-quality content that captures our brand’s essence.

Key Responsibilities:

• Edit and produce videos for marketing campaigns, product showcases, social media, and brand storytelling.
• Work closely with the creative and marketing teams to develop visual concepts and bring ideas to life.
• Assemble raw footage, add graphics, music, transitions, and effects to enhance video impact.
• Adapt videos for different formats and platforms (Instagram, YouTube, website, etc.).
• Ensure brand consistency across all video content.
• Keep up with the latest editing styles, social media formats, and motion trends.

Skills & Qualifications:

• Bachelor’s degree or diploma in Film, Multimedia, Design, or related field.
• 0–3 years of experience in video editing (internships/freelance work count).
• Proficiency in Adobe Premiere Pro, After Effects, Photoshop, and related tools.
• Basic knowledge of color grading, sound design, and motion graphics.
• Strong sense of pacing, rhythm, and storytelling.
• Creative mindset with a keen eye for detail.
• A portfolio or demo reel showcasing your video editing work.

Why Join Orbo.ai:

• Be part of an innovative AI & beauty-tech company shaping the future of visual intelligence.
• Work on diverse creative projects with a talented and dynamic team.
• Learn, experiment, and grow in a fast-paced, design-forward environment.
• Competitive compensation and opportunities for career growth.

Job Summary:

We are looking for a dedicated and customer-focused "Reservation Operations Executive"

" With at least 1 year of experience in flight reservations and ticketing. The ideal candidate will be responsible for assisting customers with bookings, managing ticketing operations, and delivering exceptional customer service while ensuring compliance with airline and company policies.

Key Responsibilities:

Assist customers in booking domestic and international flights.

Process ticket reservations and issue electronic tickets using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.

Handle ticket modifications, cancellations, rebooking's, and refunds efficiently.

Respond to customer inquiries and resolve issues related to flight reservations.

Coordinate with airlines and travel suppliers to provide accurate and updated information.

Stay informed about airline policies, fares, and industry trends.

Follow standard operating procedures and company compliance guidelines.

Ensure high levels of customer satisfaction through professional service delivery.

Qualifications:

Minimum 0 years of experience in travel/ticketing or a similar role.

Proficiency in GDS systems (Amadeus, Sabre, Galileo).

Strong knowledge of airline codes, fares, and flight regulations.

Excellent communication and customer service skills.

Ability to multitask and work in a fast-paced environment.

High attention to detail and accuracy in ticketing operations.

Skills Required:

Expertise in GDS platforms (Amadeus, Sabre, Galileo).

Strong interpersonal and communication skills.

Problem-solving and conflict resolution abilities.

Teamwork and collaboration.

Ability to perform under pressure and handle difficult situations calmly.

Job Types: Full-time, Permanent

Benefits:

• Internet reimbursement

JOB DESCRIPTION

Job Title: Digital Marketing Executive

Department : Marketing

1.       Job PURPOSE:

Planning, developing, implementing and managing the overall digital marketing strategy. In addition, they are responsible for managing, guiding and training digital marketers and other marketing positions in the team.

2.       ROLES & RESPONSIBILITIES:

l Responsible for formulation and execution of the company’s Digital Marketing Strategy

l Creation and management of website

l Independently managing all digital marketing activities

l Set up and management of Linked in and twitter accounts

l Writing blogs and content on digital forum to ensure visibility

l Responsible to develop and implement the Online Marketing and Brand Positioning strategies

l Create key reporting and performance indicators based on business requirements

l Brand management on the digital forum

3.       EXPERIENCE REQUIRED:

     Overall :   3 - 5 yrs           

4.  TECHNICAL SKILLS:

Primary Skills :

l  3+ years experience as a Digital Marketing Professional

l Understanding the importance of the Website

l Experience in Email marketing and carry it to the digital forum

l Social media marketing - visibility

l Experience in branding

l Must understand page optimization and off page optimization,

l Understand the value of Search engine optimization but as a complementary skill.

l Blog writing and Content generation

Secondary Skills :

l Knowledge on Google certification and Google analytics, Google AdWords

l  Setting up tracking systems for marketing campaigns and online activities

l Experience in Website maintenance and press releases

l Latest marketing techniques

Desired Skills :

l Experience in IT product based company

l Advanced web ranking

l Knowledge on Google webmaster, Keyword planner, Google trends

l Online Reputation Management

5. ABILTY

l Excellent Communication Skills

l Good conceptualization skills

l Excellent computer and web related skills

l Quick grasping skills

l Initiation

l Time management

l Dedication and ownership

6 .EDUCATIONAL QUALIFICATION :

 Preference: MBA ( Marketing ), BBA

Age between 26 Year to 30 Years

• Deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS.
• Implementing and controlling the flow of data to and from AWS.
• Selecting the appropriate AWS service based on compute, data, or security requirements.
• Identifying appropriate use of AWS operational best practices.
• Estimating AWS usage costs and identifying operational cost control mechanisms.
• Managing & troubleshooting on Linux Based Platforms.
• Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
• Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
• Regularly reviewing existing systems and making recommendations for improvements

Essential Criteria:

• Two or more years of hands-on experience operating AWS-based applications.
• Experience provisioning, operating and maintaining systems running on AWS.
• Strong troubleshooting skills like Jboss, Tomcat on Linux Platforms.
• Explicit knowledge of Computing, Storage, Networking, and Security technologies in the Amazon AWS hosting environment.
• Experience in setting up Cloud Monitoring using CloudWatch or any other tool.
• Knowledge of Load Balancers, Firewalls, and network switching components.
• Ability to identify and gather requirements to define a solution to be built and operated on AWS.
• Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project.
• Efficient management of the Company’s IT Assets and Infrastructure.
• Strong knowledge of Linux, shell scripts, Apache, Mysql, Development Operations, Configuration management, monitoring, and TCP/IP protocols.
• Highly self-motivated and hard-working with excellent communication skills.  Excellent English verbal and written proficiency is essential.
• Understanding of the basics of scalable SaaS systems /Cloud fundamentals.
• Understanding of security best practices.
• Ability to work with very little supervision and to work well in a team environment.

• Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET
• Prepare and maintain code for various .Net applications and resolve any defects in systems.
• Prepare test-based applications for various .Net applications
• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement

• Manage defect tracking system and resolve all issues and prepare update for systems
• Investigate and develop skills in new technologies
• Create technical specifications and test plans
• Monitor everyday activities of system and provide require support

• Required experience in .Net Core 2.2 and above, Web API, EF, AWS or Azure Cloud
• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Snaplogic (both ground and cloud plex ) or Biztalk ( basic administration , simple xlt translations, and Api management ) or any other similar tool
• Update to .net 50 and Microsoft CORE 30 general coding practices
• Visual Studio use for C#
• Shared library through Nugget
• Unit Test / Test driven methods (use of Xunit and MOCK )
• Concepts of “;” service threading, caching, injection, NTier and entity 
• GIT repository (Gitflow branching strategies )
• Azure DevOps pull requests, commitments and Task usage
• SQL artifact writing (sprocs, tables, triggers , indexes, FKs ,and PKs)
• SQL understanding of relational database models

• Should have good problem-solving abilities
• Should be able to troubleshoot issues and determine the cause of a plan’s success or failure
• Should keep up to date with changes in the market and technology that would affect
• Good interpersonal and communication skills
• Comfortable to work as per client requirements/time zones
• Should possess strong team handling experience