IT Help Desk Administrator

Company Description

First Connect Worldwide, a licensed Freight broker company, offers a full range of transportation and logistics services in the USA. With years of transport and logistics experience, we ensure easy and fast shipping procedures. Our team is committed to moving shipments safely and meeting customer expectations, making us a top-rated logistics company. We are proud members of key industry associations, providing the best logistics solutions and freight brokerage services.

Role Description

This is a full-time on-site role for a Business Development Specialist at First Connect Worldwide LLC in Noida. The Business Development Specialist will be responsible for lead generation, market research, customer service, and utilizing analytical skills to drive business growth.

A logistic sales specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery. Responsibilities may include:

1. Managing customer inquiries and requests for freight quotes.

2. Coordinating with carriers to schedule pickups and deliveries.

3. Negotiating rates and contracts with carriers to optimize profitability.

4. Tracking shipments and providing updates to customers.

5. Resolving any issues or delays in the shipping process.

6. Generating sales leads and pursuing new business opportunities.

7. Providing excellent customer service and maintaining strong relationships with clients.

8. Analyzing sales data and preparing reports for management.

9. Collaborating with other departments such as operations and finance to ensure smooth operations.

10.Staying updated on industry trends and regulations to ensure compliance.

Qualifications

• Analytical Skills and Market Research abilities
• Strong Communication and Customer Service skills
• Experience in Lead Generation
• Ability to work effectively in a dynamic and challenging environment
• Excellent interpersonal skills and ability to build relationships
• Bachelor's degree in Business Administration, Marketing, or related field

About Us:

At Sublime Data Systems, we are dedicated to creating scalable, enterprise-level software solutions that drive innovation and growth. We are seeking an experienced Fullstack Engineer to join our dynamic team. As a core member of our cross-functional unit, you will play a pivotal role in the entire development life cycle, from conception to deployment. Your leadership will be essential in mentoring and guiding our team towards excellence. If you are passionate about coding, thrive in an entrepreneurial environment, and possess expertise in front-end and back-end technologies, we would love to meet you.

Key Responsibilities:

• Architect and develop robust, scalable, and efficient web applications using Node.js and React.js.
• Lead a team of developers in the design, development, testing, and deployment of high-performance web applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
• Stay up-to-date with emerging technologies and industry trends to drive innovation and excellence in our products.
• Conduct code reviews to ensure code quality and adherence to best practices.
• Mentor and coach team members to foster a culture of continuous learning and growth.
• Troubleshoot and resolve complex technical issues, ensuring seamless application performance.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in full-stack web development.
• Proficiency in Node.js, Express, Nest.js, React.js, and Next.js along with expertise in Typescript.
• Proven experience leading a team of engineers in a fast-paced, agile environment.
• Strong understanding of software development best practices, design patterns, and architectural principles.
• Extensive experience with front-end technologies such as HTML, CSS, and JavaScript.
• In-depth knowledge of RESTful APIs and experience with API integration.
• Expertise in utilizing modern development tools and deploying workflows, such as Git and CI/CD pipelines.
• Familiarity with message broker systems like RabbitMQ.
• Proficiency in databases such as Postgres or MySQL.
• Experience with ORM Frameworks like Sequelize or Typeform.
• Experience with microservices architecture.
• Experience with DevOps (AWS) practices
• Excellent problem-solving and debugging skills.
• Strong communication and leadership abilities.

Benefits:

• Positive work environment
• Encourage and sponsor learning and development programs
• Chance to work with advanced technology

• Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service
• Engineering of systems administration-related solutions for various project and operational needs
• Maintain best practices on managing systems and services across all environments
• Fault finding, analysis and of logging information for reporting of performance exceptions
• Proactively monitoring system performance and capacity planning
• Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware
• Create and modify scripts or applications to perform tasks
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
• Collaborate with other teams and team members to develop automation strategies and deployment processes

• Previous working experience as a Linux Administrator for minimum 3 years
• Bachelor's degree in Computer Science, Information Systems or similar relevant degree 
• Strong problem solving and communication skills
• Rich experience on Web servers administration
• Good exposure in Implementation for FTP server on Linux

Position Overview:

 As a Field Sales Executive in the Fintech Industry specializing in Payment Gateways, you will be responsible for driving the sales and business development efforts within the Business, Merchant, and Enterprise (BME) segment. You will play a critical role in expanding the market presence of our payment gateway solutions, building and maintaining relationships with clients, and achieving revenue targets.

·      Identify and prospect potential clients within the fintech industry, including startups, established companies, and financial institutions, to promote and sell our payment gateway solutions.

·      Develop and maintain strong relationships with key decision-makers, stakeholders, and partners to ensure a deep understanding of client needs and effectively position our payment gateway offerings.

·      Understand the unique requirements of each client and tailor payment gateway solutions to address their specific needs, showcasing the value and benefits of our services.

·      Maintain a deep understanding of our payment gateway products, features, and industry trends to effectively communicate their advantages to clients.

·      Meet and exceed individual and team sales targets, contributing to the overall revenue goals of the department.

·      Stay up-to-date with industry trends, market dynamics, and competitor activities to identify potential areas for business growth and maintain a competitive edge

·      Work closely with cross-functional teams including marketing, product development, and customer support to ensure seamless customer onboarding and exceptional post-sales support.

·      Effectively manage and update sales pipelines, activities, and progress using CRM tools.

·      Provide regular sales reports, forecasts, and insights to management, highlighting achievements and potential areas for improvement

·      Proactively seek opportunities for professional growth, staying current with industry advancements and sales techniques.

Qualifications:

• Bachelor's degree in Business, Marketing, Finance, or related field (or equivalent work experience).
• Proven track record of successful sales in the fintech, payment gateway, or related industry.
• Strong communication, negotiation, and interpersonal skills.
• Ability to understand complex technical concepts and effectively translate them to non-technical clients.
• Self-motivated, proactive, and able to work independently or as part of a team.
• Familiarity with CRM software and sales tools.
• Willingness to travel for client meetings and industry events as required.

At CEDCOSS, we're all about you.

CEDCOSS is more about experiencing than talking. It was founded and is still standing on the principle of putting employees first. Discover, create, learn, explore, and be amazed daily. As a team of like-minded individuals with different beliefs, our company is dynamic.

Established in 2010, we have implemented hundreds of eCommerce sites across a variety of platforms. A particular focus is on eCommerce startups and mid-market companies. Our clients range from Fortune 500 companies as well as small businesses.

Are you ready to create connections that become lasting relationships?

Listen, Learn and Make a Match with CEDCOSS!

You should have

● 5 - 8 years of professional experience in Node.js

● Strong Knowledge of Node.js and frameworks - Express.js

● Hands-on experience in creating, designing and using RESTful API

● Experience in the development of large-scale SaaS and cloud-native applications

● 5 years of professional experience building Node.js backend applications

● Proficient in any databases such as MySQL, MongoDB, etc.

● Hands-on Experience in Test Drive Development (TDD)

● Strong knowledge of JavaScript libraries and frameworks such as ReactJS

● Understanding of Agile methodologies and experience working in sprints

● Ability to understand business requirements and translate them into technical requirements

● Knowledge of E–Commerce Integration is Good to have.

● Experience in AWS, CI/CD tools, SVN, Git and Bitbucket is good to have.

What you will Do

● Developing high-performance applications by writing testable, reusable, and efficient code.

● Implementing effective security protocols, data protection measures, and storage solutions.

● Troubleshooting and resolution of technical problems and issues, on web applications in a production environment.

● Ensuring that best practices are followed in the design, development, coding, testing, and debugging of software.

● Developing and maintaining eCommerce platforms/web applications and existing online selling channels and affiliates.

● Previous Experience or relevant exposure in the E-commerce industry and understanding of e-commerce business model.

● Overall Understanding of web development lifecycle including frontend and backend using modern frameworks.

● Strong understanding of data structures, DB schemas, troubleshooting and DB optimization.

● You will have to collaborate with Product Management and Implementation teams and build a commercially successful product

Here's what we believe in

● Empathy, addressing the ability to be humane.

● Humility brings us, future leaders.

● Organizational Ethics demonstrates expertise on subject matters with on-job experience.

● Quality of Work ensuring to deploy and deliver of exceptional outcomes

● Attention to details

● Multitasking capabilities to meet set deadlines and schedules

What benefits can we offer?

● Bi-Yearly performance audits and appraisals

● The flexibility of working days/hours

● Recognition and Appreciation

● A plethora of industry exposure and self-growth opportunities

Become part of a team that thrives on challenging, rewarding, safe, and safe work environments

• Experience in Web and Mobile Applications
• Agility and ability to adapt quickly to changing requirements and scope and priorities
• Experience in Java, Python.
• Deep understanding of data structures and microservices.
• Knowledge of Node.js
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Familiarity with front-end technologies
• User authentication and authorization between multiple systems, servers, and environments
• Interaction with multiple data sources
• Good understanding of SQL
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git .