What We’re Looking For:
● Experience: Minimum of 3 years as an IT Help Desk Support Specialist or similar role.
● Technical Skills:
○ Proficiency in Windows 10 and Windows 11
operating systems.
○ Basic knowledge of Windows Server
administration.
○ Familiarity with network troubleshooting,
including subnets and VLANs.
○ Experience with various client VPN
connections and troubleshooting.
○ Ability to troubleshoot remote client
technologies (Remote Desktop, Citrix, VMware).
● Communication Skills: Exceptional verbal and written communication skills in English.
● Customer Service: Strong customer-oriented attitude with excellent problem-solving abilities.
● Additional Skills (Preferred but not required):
○ Familiarity with MikroTik and TP-Link
networking equipment.
○ Familiarity with Google Workspace.
● Certifications: Relevant IT certifications are a plus.
What You’ll Be Doing
● First-Level Support: Provide prompt and effective solutions for network, hardware, software, and application issues within our Hyderabad office.
● Remote Assistance: Offer support to employees in our global offices through remote troubleshooting and problem resolution.
● Vendor Coordination: Communicate with vendors for equipment orders, warranty tracking, and service arrangements.
● Inventory Management: Maintain accurate records of office equipment inventory and assignments, ensuring regular updates.
● Windows OS Proficiency: Install, configure, and troubleshoot Windows 10 and Windows 11 operating systems.
● Basic Server Administration: Perform tasks related to Windows Server to support network connectivity, accessibility, and user management.
● Network Troubleshooting: Diagnose and resolve network problems, including connectivity issues, subnets, and VLANs.
● VPN Management: Manage and troubleshoot various client VPN connections to ensure secure and stable remote access.
● Remote Client Support: Troubleshoot issues with VMware, Microsoft Remote Desktop, Citrix, and other remote access tools.
● Cybersecurity Awareness: Promote best security practices and raise cybersecurity awareness among staff.
● Ticketing System Management: Monitor and track support requests using the internal ticketing system, ensuring timely resolutions.
● Issue Escalation: Promptly escalate unresolved issues to appropriate internal teams or vendors.
● Independent Problem-Solving: Work autonomously to resolve problems efficiently.
● Documentation: Interact effectively with end-users and document all support activities.
● Continuous Learning: Stay updated with the latest technologies and best practices in IT support.
Similar jobs
Appitsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.
URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about
Check: SoftwareSuggest: https://www.softwaresuggest.com/" target="_blank">https://www.softwaresuggest.com/
Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India and the fastest-growing one.
Here, at Software Suggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.
-Monthly traffic of over 300000 unique visitors
-12794 software listed across 425 categories
-357,551 businesses (and counting!) have used Software Suggest to find the perfect software for their exact requirements.
Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.
Experience- 1 year
Please note- Male Candidates required
Job Description:-
- Manage the overall accounting and bookkeeping for the organization including accounts payable and receivable, inventory and capital assets, banking, and payroll functions
- Work closely with the Director of Finance and Operation to handle revenue for all development initiatives and strategies.
- Supervised of accounting system and book-keeping of SoftwareSuggest and CallHippo.
- Ensure that all applicable tax laws are in proper compliance i.e. Service tax, TDS, GST, PTAX, etc.
- Ensure that system and information are compatible to produce consolidated reports and accounts.
- Provide administrative assistance, including oversight of facility vendors and contracts, and establishing and managing vendor accounts and relationships.
- Provide monthly financial reporting and analysis of financial statements, including a statement of activities, fund balance, and sources/uses of funds, to the CFO and, as requested, to the Board of Directors.
- Ensure that SoftwareSuggets is reconciled on weekly basis - reconciling to bank statements, trade creditors and debtors, dealing with posting errors, etc...
- Produce a weekly summary of accounts including cash flow and trade creditors.
- Produce monthly reports of the Balance sheet, Bank Statement, Cash and Fund flow statement, etc...
- Provide advice on financial matters to the management team.
Job description
1.Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.
2.Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods 2. Organize and Plan Inventory storage area. Co-ordinate, Maintain and monitor the receipt and dispatch of goods.
3. Ensure orders are processed efficiently and that the delivery of materials meets customers timescales/requirements.
4.Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
5.Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage.
6.Plan and track the shipment of final products according to customer requirements.
7.Keep logs and records of warehouse stock, executed orders etc.
Rolehttps://www.naukri.com/logistics-executive-jobs">Logistics Executive
Industry Typehttps://www.naukri.com/fmcg-jobs">FMCG
Functional Areahttps://www.naukri.com/procurement-supply-chain-jobs">Procurement & Supply Chain
Qualification: Doesn’t matter. Skills and experience do.
Objectives of this Role
- Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
- Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
Daily and Monthly Responsibilities
- Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
- Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
- Collaborate, problem solve, and/or strategize upcoming client meetings with team members
- Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
- Work with the sales and marketing team to drill customer references and develop case studies
Requisites
- 0-3 years of experience in communications, marketing, sales, account management, or customer success
- Strong verbal and written communication, strategic planning, and project management skills
- Analytical and process-oriented mindset
- Comfortable working across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities
- Readiness to travel to client location as and when required
Work location:
Candidates must be based out of Mumbai. Work from office @ WeWork Malad.
Salary:
We highly value talent and experience. Competitive salary or better.
About us:
TAPPP(https://tappp.com/) is building the next-generation digital platform by leveraging cell-based architecture to integrate technologies like Artificial Intelligence, Rules, Workflows, Microservices, FaaS (Function as a Service), Micro-frontends, and Micro apps to create a highly extensible and cutting-edge technology platform that brings together sports fans with broadcasters, sports teams, and sportsbooks to create a marketplace for all aspects of sports and we are available across platforms via the Web, Mobile, Roku, and Tablets.
Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.
TAPPP is led by a very able leadership team drawn from Industry leaders from companies like ESPN, Amazon, Blackhawk, Kargocard, Visa, and
many others.
The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.
Who are we looking for:
A coding enthusiast who loves writing elegant code and developing software systems.
As a senior java developer, you will be a part of the core product development team that is responsible for building high-performant components of the TAPPP platform.
Your responsibility:
- You will be responsible for designing, coding, reviewing, testing, and bug-fixing different modules of the software product that needs to work seamlessly across different environments.
- Write production-quality code in Java, J2EE, and Spring
- You will work in an agile team, working on the TAPPP revolutionary platform. You‘ll be using cutting-edge solutions (Spring Boot, Docker, Kafka, Redis, Continuous Delivery) for creating and maintaining high-load distributed services that are part of our messaging platform.
Mandatory technical skills:
- Hands-on experience with
- Java 1.7+
- RDBMS (MySQL/PostgreSQL)
- JPA (Hibernate or any other ORM framework)
- Spring Boot, Spring MVC, Spring Security
- Hands-on experience in writing extensible RESTful APIs
- Hands-on in Java development (all facets of development) with a sound understanding of OOAD.
- Should have excellent debugging, code review, and design review skills
- Should have a sound understanding of a Microservice based architecture
Good to have technical skills:
Kafka
GraphQL
Redis
AWS (ECS, Cloudwatch)
Other
- Strong independent contributor
- Comfortable working in a start-up environment
The position is based in Pune, India.
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing site requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Should have ability to work independently and multi-task in a fast-paced environment.
- Troubleshooting site interface and debugging developed site codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting site changes and developing updates.
- Should be confident, self-motivated, who work well in team environments.
- Should meet provided deadlines.
Requirements
- Strong knowledge of Liquid
- Optimize websites to ensure they render consistently in cross-browser environments, with the best SEO principles, caching mechanics, etc.
- Should work on e-commerce projects with different Shopify JS APIs (storefront, AJAX Cart, Sections, etc).
- Shopify Expert must ensure a 100% responsiveness of web design.
- Experience with web/graphic design applications such as Figma, Adobe XD, Adobe Photoshop, Adobe Illustrator.
- Working in e-commerce projects while coordinating with other members.
- Act as a Shopify expert, specializing in all facets of the e-commerce platform.
- For Shopify developer job knowledge of HTML5, CSS3, Javascript/Jquery is a must.
- Shopify developer should have strong knowledge on Installing & Customizing the new Shopify theme.
- Shopify developer Expert-level knowledge of Shopify Liquid templating language.
- Exposure to application development & ruby scripting.
- Shopify Plug-in optimization, and customization, Strong knowledge of OOPs.
- Developer must have proven work experience on version control and source code management like GIT, Bitbucket.
- Bachelor’s degree in Software Engineering or Computer Science.
- Proven work experience as a Pega Developer.
- Advanced knowledge of Pega PRPC 6.x/7.x/8.x.
- Familiarity with J2EE, XML, Java, JSP, and EJB.
- Familiarity with Scrum and Agile methodology.
- Knowledge of coding languages including Angular JS, Java, and JQuery.
- Knowledge of web technologies including JavaScript, CSS, HTML5, and XML.
- Excellent project management skills.
- Ability to troubleshoot complex software issues.
- Mandatory Certifications: CSA, CSSA
- Experience/Certifications in any Pega framework is a value-add
- Healthcare Domain Experience
- BE Computer Science, MCA or equivalent
- Solid hands-on with JMeter or related tools.
- Knowledge of CI/CD implementation for Load Testing- JAVA applications. Prefer
MongoDB knowledge and hands-on.
- Knowledge and hands-on with complex enterprise cloud environment performance
testing.
- Experience in AWS Services.
- Familiarity with microservices.
- Understanding the non-functional requirements
- Evaluating the objectives of the service level agreement
- Analyzing business scenarios
- Designing the test scripts and the workload models
- Identifying parameter for testing
- Executing performance tests & establishing checkpoints
- Using consistent metrics for monitoring
- Interpret results and graphs.
- Understand describe the relationship between queues and sub-systems
- Identify suggestions for performance tuning
- Working with the cross-functional team, analyze/profile the application for performance
and scalability bottlenecks
Experience:
- Min 6-8 year experience
- Not more than15 years experience
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week (11 AM to 7 PM).
Position:
- Full time/Direct
Other Benifits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period.