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What We’re Looking For:
● Experience: Minimum of 3 years as an IT Help Desk Support Specialist or similar role.
● Technical Skills:
○ Proficiency in Windows 10 and Windows 11
operating systems.
○ Basic knowledge of Windows Server
administration.
○ Familiarity with network troubleshooting,
including subnets and VLANs.
○ Experience with various client VPN
connections and troubleshooting.
○ Ability to troubleshoot remote client
technologies (Remote Desktop, Citrix, VMware).
● Communication Skills: Exceptional verbal and written communication skills in English.
● Customer Service: Strong customer-oriented attitude with excellent problem-solving abilities.
● Additional Skills (Preferred but not required):
○ Familiarity with MikroTik and TP-Link
networking equipment.
○ Familiarity with Google Workspace.
● Certifications: Relevant IT certifications are a plus.
What You’ll Be Doing
● First-Level Support: Provide prompt and effective solutions for network, hardware, software, and application issues within our Hyderabad office.
● Remote Assistance: Offer support to employees in our global offices through remote troubleshooting and problem resolution.
● Vendor Coordination: Communicate with vendors for equipment orders, warranty tracking, and service arrangements.
● Inventory Management: Maintain accurate records of office equipment inventory and assignments, ensuring regular updates.
● Windows OS Proficiency: Install, configure, and troubleshoot Windows 10 and Windows 11 operating systems.
● Basic Server Administration: Perform tasks related to Windows Server to support network connectivity, accessibility, and user management.
● Network Troubleshooting: Diagnose and resolve network problems, including connectivity issues, subnets, and VLANs.
● VPN Management: Manage and troubleshoot various client VPN connections to ensure secure and stable remote access.
● Remote Client Support: Troubleshoot issues with VMware, Microsoft Remote Desktop, Citrix, and other remote access tools.
● Cybersecurity Awareness: Promote best security practices and raise cybersecurity awareness among staff.
● Ticketing System Management: Monitor and track support requests using the internal ticketing system, ensuring timely resolutions.
● Issue Escalation: Promptly escalate unresolved issues to appropriate internal teams or vendors.
● Independent Problem-Solving: Work autonomously to resolve problems efficiently.
● Documentation: Interact effectively with end-users and document all support activities.
● Continuous Learning: Stay updated with the latest technologies and best practices in IT support.
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About OIP Insurtech
About
OIP Insurtech streamlines insurance operations and optimizes workflows by combining deep industry knowledge with advanced technology. Established in 2012, OIP InsurTech partners with carriers, MGAs, program managers, and TPAs in the US, Canada, and Europe, especially the UK.
With 1,200 professionals serving over 100 clients, we deliver insurance process automation, custom software development, high-quality underwriting services, and skilled tech staff to augment our clients.
While saving time and money is the immediate win, the real game-changer is giving our clients the freedom to grow their books, run their businesses, and focus on what they love. We’re proud to support them on this journey and make a positive impact on the industry.
Tech stack
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Candid answers by the company
Our robotics team has all graduated from our insurance boot camp. They code insurance for a living and bring with them best practices from more than 80 different systems across the insurance ecosystem.
They’ve seen what works for E&S businesses – they’ve built them. And they know what it takes to help your team deliver the better result.
Similar jobs
The Human Resource Manager will perform the routine functions of hiring and interviewing staff, administering pay, benefits, setting up and enforcing company policies and practices.
- Provides constructive and timely performance evaluations.
- Handles discipline and termination of employees in accordance with company policy.
- Partners with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
- Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
- Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
- Creates learning and development programs and initiatives that provide internal development opportunities for employees.
- Oversees employee disciplinary meetings, terminations, and investigations.
- Maintains compliance with regulation authorities and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Performs other duties as assigned.
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About Us:
Leoforce is at the forefront of revolutionizing HR tech with cutting-edge AI solutions. Our products streamline and enhance Recruiting/hiring processes, making recruiters more efficient, accurate, and insightful. We are looking for a highly skilled and experienced Technical Lead to join our dynamic team and drive the development of our
innovative backend systems.
Position Overview:
As a Technical Lead, you will be responsible for leading a team of talented developers, ensuring the successful delivery of high-quality backend services and solutions. Your expertise in .NET and backend technologies will be crucial in architecting, developing, and maintaining scalable and robust systems that power our AI-driven HR tech products.
Key Responsibilities:
Lead and mentor a team of backend developers, providing technical guidance and fostering a culture of collaboration and excellence.
Design, develop, and maintain backend services using .NET technologies, ensuring high performance, scalability, and reliability.
Exposure to frontend tech like ReactJS, NextJS, Flutter or Angular JS will be preferred
Collaborate with product managers, data scientists, and front-end developers to deliver seamless and efficient solutions.
Oversee the architecture and design of backend systems, ensuring alignment with best practices and company standards.
Implement and maintain CI/CD pipelines, ensuring smooth deployment and integration processes.
Conduct code reviews, enforce coding standards, and ensure high-quality code delivery.
Troubleshoot and resolve complex technical issues, providing timely and effective solutions.
Stay updated with the latest industry trends and technologies, incorporating relevant advancements into the development process.
Qualifications:
·
Bachelor’s or Master’s / bachelor’s degree in computer
science, Engineering, or a related field.
·
7+ years of experience in software development, with a
strong focus on backend technologies.
·
Extensive experience with .NET framework, including
C#, ASP.NET Core, and related technologies.
·
Proven track record of leading and managing
development teams in a fast-paced environment.
·
Strong understanding of database technologies (SQL
Server, SQL, Mongo DB, Elastic Search etc.) and ORM frameworks (Entity
Framework, Dapper, etc.).
·
Experience with microservices architecture, RESTful
APIs, and distributed systems.
·
Proficiency in cloud platforms (AWS, Azure, or Google
Cloud) and containerization technologies (Docker, Kubernetes).
·
Excellent problem-solving skills, with the ability to
think critically and innovatively.
·
Strong communication and interpersonal skills, with
the ability to collaborate effectively with cross-functional teams.
Preferred Qualifications:
·
Experience with AI/ML integration and data processing
pipelines.
·
Familiarity with front-end technologies (React,
Angular, etc.) and their integration with backend services.
·
Knowledge of DevOps practices and tools (Jenkins,
GitLab CI, etc.).
·
Certification in .NET or cloud technologies (e.g.,
Microsoft Certified: Azure Developer Associate).
What We Offer:
·
Competitive salary and benefits package.
·
Opportunity to work with cutting-edge AI technologies
in the HR tech space.
·
A collaborative and inclusive work environment.
·
Professional development and growth opportunities.
·
Flexible working hours and remote work options.
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Responsibilities:
- Collaborate with cross-functional teams to define, design, and ship new features.
- Develop and maintain web applications using Angular
- Design, build, and maintain efficient, reusable, and reliable code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Identify and correct bottlenecks and fix bugs.
- Work with external data sources and APIs.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Collaborate with other developers and stakeholders to ensure successful project completion.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or related field.
- 2+ years of experience in web application development using Angular.
- Strong knowledge of Angular 2+ and TypeScript.
- Experience with Angular Material and Bootstrap.
- Knowledge of relational database design and development using SQL Server.
- Familiarity with agile development methodologies.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Experience with Entity Framework Core.
- Experience with Azure Cloud Services.
- Familiarity with unit testing frameworks such as NUnit and xUnit.
- Experience with source control management tools such as Git.
- Knowledge of CI/CD pipelines using Azure DevOps or similar tools.
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Responsibilities:
- Be a key player in the entire application development lifecycle, build and maintain excellent react applications with clean code
- Formulating an effective process to implement pixel-perfect UI's that match designs.
- Generating front-end libraries and reusable components for later use.
- Maximizing performance of components across a wide range of web-capable devices and browsers Skills.
- Working in collaboration with the team members and project managers to develop clean, modern, smooth animations and transitions that provide an excellent user experience.
- Create and maintain workflow with the team for implementing and integrating the third-party APIs and work along with the backend team.
- Flexible in working with a small team of frontend-backend developers, a project manager, and other programmers.
- Liaise with the internal team to produce top-notch prototypes and mock-ups.
- Participating in concepts of new programs, products, or features by monitoring industry development trends and assisting team members for development.
- An understanding of common programming paradigms and fundamental React principles, similar as React components, hooks, and the React lifecycle.
- Discussing and implementing new project management ideas with team and problem-solving skills to overcome obstacles.
- Keep abreast with day to day developments in technology and working with native modules.
- Assist with building estimates and assume accountability for your job and results delivery.
Requirements:
- Bachelor’s or Master’s degree in computer science, computer applications or related fields.
- Proven working experience as a React Developer for 3+ years and above.
- Hands-on experience on HTML5, CSS3, and CSS frameworks.
- Demonstrable knowledge on Web services, Web API, REST services & GraphQL.
- Expertise in UI design and development of responsive web applications using React, Redux, Flask and Hooks.
- Applicable knowledge on Social API integration, Core location APIs, Web Views, Payments integration
- Proficiency in understanding of layout aesthetics .
- Excellent analytical, problem-solving and multitasking skills.
- Ability to solve novel and challenging React problems.
- Capability to understand ,develop and sustain continuous integration and delivery.
We are looking for a Director of Engineering to lead one of our key product engineering teams. This role will report directly to the VP of Engineering and will be responsible for successful execution of the company's business mission through development of cutting-edge software products and solutions.
- As an owner of the product you will be required to plan and execute the product road map and provide technical leadership to the engineering team.
- You will have to collaborate with Product Management and Implementation teams and build a commercially successful product.
- You will be responsible to recruit & lead a team of highly skilled software engineers and provide strong hands on engineering leadership.
- Requirement deep technical knowledge in Software Product Engineering using Java/J2EE, Node.js, React.js, fullstack, NosqlDB, mongodb, cassandra, neo4j, elastic search, kibana, elk, kafka, redis, docker, kubernetes, apache, solr, activemq, rabbitmq, spark, scala, sqoop, hbase, hive, websocket, webcrawler, springboot, etc. is a must
Requirements
16+ years of experience in Software Engineering with at least 5+ years as an engineering leader in a software product company.
- Hands-on technical leadership with proven ability to recruit high performance talent
- High technical credibility - ability to audit technical decisions and push for the best solution to a problem.
- Experience building E2E Application right from backend database to persistent layer.
- Experience UI technologies Angular, react.js, Node.js or fullstack environment will be preferred.
- Experience with NoSQL technologies (MongoDB, Cassandra, Neo4j, Dynamodb, etc.)
- Elastic Search, Kibana, ELK, Logstash.
- Experience in developing Enterprise Software using Agile Methodology.
- Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
- SaaS cloud-based platform exposure.
- Experience on Docker, Kubernetes etc.
- Ownership E2E design development and also quality enterprise product/application deliverable exposure
- A track record of setting and achieving high standards
- Strong understanding of modern technology architecture
- Key Programming Skills: Java, J2EE with cutting edge technologies
- Excellent team building, mentoring and coaching skills are a must-have
Benefits
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
- A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore.
Click here to Apply :
https://apply.workable.com/zycus-1/j/D926111745/">Director of Engineering - Zycus (workable.com) - Mumbai.
https://apply.workable.com/zycus-1/j/90665BFD4C/">Director of Engineering - Zycus (workable.com) - Bengaluru.
https://apply.workable.com/zycus-1/j/3A5FBA2C7C/">Director of Engineering - Zycus (workable.com) - Pune.
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About Us
We help our customers to Go Digital at 3x Less Cost and 3x Less Time!
appZUI nGage, our App-as-Service platform, accelerates the digital idea to profit journey. Serving more than 250K consumers in US, UK, Switzerland, Australia, India and other geographies with several exciting digital transformations.
Know more:http://bit.ly/az-godigital">http://bit.ly/az-godigital
Job Description
Role: Senior Automation Tester
Responsibilities:
- Design, develop and deliver various digital product test automation solutions
- Mentor and develop various team members
Skills & Capabilities:
- Structured business system analysis
- Data/metrics driven goal
- Test driven development
- Excellent communication - both written and oral
- Automation testing
- UI - Selenium, Appium
- API - JMeter
- Load testing - Docker based multi load instances of JMeter
- Gherkins & Cucumber
- Web, API and/or Mobile testing experience in BDD frameworks
What you can expect from us:
- Product engineering culture: hypothesis-develop-test-evolve
- Failures are part of learning and growing
- Organization structure and processes to maximize creativity and openness
- Success is about 5 WINS: Customer, Employee, Supplier, Society and Investor
Selection process
- Written test - online (45-60min) - covering fundamentals of software, hardware, networking, puzzles etc
- Hands on challenge (4-6hrs) -Hands on coding challenge to test the problem solving and implementation skills
- Face to face (video call) discussion
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