ICM Consultant - SAP Commissions/Callidus, Xactly, Varicent at Pefomio · Remote only · 2 - 5 years · ₹15L - ₹25L / yr · Remote only · Posted 7 Apr 2026

ICM Consultant - SAP Commissions/Callidus, Xactly, Varicent
at Pefomio
About Performio:
We are a small, but mighty company offering incentive compensation management software (ICM) that regularly beats the legacy incumbents in our industry. How? Our people and our product.
Our people are highly-motivated and engaged professionals with a clear set of values and behaviors. We prove these values matter to us by living them each day. This makes Performio both a great place to work and a great company to do business with.
But a great team alone is not sufficient to win. We also have a great product that balances the flexibility that large companies need in a sales commission solution with the great user experience buyers have come to expect from modern software. We are the only company in our industry that can make this claim and the market has responded favorably. We have a global customer base across Australia, Asia, Europe, and the US in 25+ industries that includes many well-known companies like News Corp, Johnson & Johnson and Vodafone.
What will you be doing:
- Actively participate & contribute in Customer Workshops & Meetings led by Performio Lead Consultants
- Work in concert with Lead Consultants to define and document detailed requirements from customers around their sales comp plans, data,and processes
- Deliver thorough, well-documented, detailed solutions workbooks (detailed models of a customer’s incentive compensation plans)
- Implement system designs in our SaaS ICM Software product: Setup data intake from the Customer, data integration / enrichment / transformation, buildout the compensation plans in the software tool, configure reporting & analytics according to customer requirements gleaned in the discovery process
- Conduct thorough functional testing to ensure a high-quality solution is delivered to customers
- Evaluate discrepancies in data and accurately identify root causes for any errors
- Provide support to Customer Admins during the Customer Testing and System Handover activities
- Be actively involved and support customers through the system go-live process
- Support existing customers by investigating and resolving issues
- Evaluate change requests submissions to scope the level of effort and determine the configuration changes required
- Participate in activities, and provide feedback on internal processes and the standard
- solution
- Document best practices, define/develop reusable components; and advocate leverage/reuse of these to improve the Delivery Efficiencies for Performio & the Time toValue for Customers
- Participate in activities, and provide customer focused feedback on improving and stabilizing the product
- Track work on projects using our PS automation software
What we’re looking for:
- 3+ Years of relevant working experience in professional services on implementation of ICM solutions using products like SAP Commissions/Callidus, Xactly, Varicent etc.
- Proficient in working with large datasets (Excel, Relational Database Tables, SQL, ETL or other types of tools/languages)
- Good understanding of ICM concepts
- Hands on experience with using SQL
- Programming experience using Python will be a plus
- Willing to take on ambiguous & complex challenges and solve them
- Loves and is good at multitasking and juggling multiple work streams
- Effective and confident in communication - ability to interface with senior employees at our Customers
- Highly detail oriented - takes great notes, can document complex solutions in detail
- Some understanding of accounting, finance, and/or sales comp concepts
- Positive Attitude - optimistic, cares deeply about company and customers
- High Emotional IQ - shows empathy, listens when appropriate, creates healthy
- conversation, dynamic, Humble / no ego
- Resourceful - has an "I'll figure it out" attitude if something they need doesn't exist

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- Smooth transition of qualified opportunities to implementation teams with complete documentation and minimal knowledge gaps.
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Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain
2
Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients
3
Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery
4
Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)
5
Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.
6
Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships
7
Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability
8
Mandatory (Company) -B2B SaaS Product companies
9
Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.
10
Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon
11
Mandatory (Education): Engineering graduate
The role
A working product and a working deployment are two different things. You are the person who closes that gap.
You sit inside the client's head office. You get the deployment live, you get their teams using the dashboards, and you own whether the AI is returning something worth acting on. Every client is different: different languages on the floor, different store noise, different vocabulary for the same product, different CRM, different idea of what a good conversation looks like. The core platform does not change for each of them. You are the layer that makes it fit, and you are the one the client meets.
You are encouraged to spend time in stores. The engineers who do the best work here are the ones who have stood on a shop floor and watched where the pitch and the pipeline actually break. Nobody will make you go. You will also spend real time in the codebase, because you fix what you find rather than filing it.
What you build has a commercial edge to it. A pilot converts when the client sees the result they were promised, and an account grows when a second team inside it sees what is already sitting in their data. Both of those outcomes are yours to deliver, not somebody else's to chase.
How you will work
You design the deployment, you build it, and you own whether it holds up on a Saturday evening in a crowded store. Nobody hands you the plan, and nobody hands you the spec. You write both.
The decisions are yours. Which integration is worth the week, which vertical taxonomy needs building, what ships in the pilot and what waits, and when to tell a client that the thing they are asking for is the wrong thing to build. You go and find out what a client needs before anyone writes a line of code.
You will not be doing it alone. There are founders, AI engineers and product people around you, and they will build alongside you. What nobody will do is tell you what the client needs. That call is yours.
The work compounds if you do it well. What you learn on one deployment becomes a specification, then code, then a pattern the next one starts from. A year in, the deployments you designed should be running without you, and a new client should take a fraction of the time the first one did.
What you will do
Own the deployment end to end. Device provisioning, store connectivity, data flowing, first insight in front of the client. Get from kickoff to something real inside
the pilot window, and know by the halfway mark whether it is in trouble.
Get their HQ using it. A dashboard nobody opens is a failed deployment. Sit with the sales, marketing and L&D teams, show them what is in their own data, and
make sure the people who asked for this are actually looking at it every week.
Make the AI work on their floor. Their languages, their store noise, their product vocabulary. Benchmark transcription and speaker separation on their actual
audio, and fix what fails instead of explaining it away.
Build the vertical. Intent taxonomies, objection maps and prompt libraries for the category you are deployed into. A jewellery floor and an electronics floor do not
share a conversation model.
Wire it into their systems. CRM and POS integrations, so conversation data connects to what actually got sold and the insight can be checked against reality.
Build what the client asks for. Custom reports, dashboards and agents. Ground everything in source conversations and verify it before it ships, because a confident
wrong number costs an account.
Close the pilot. A pilot converts on results, not on effort. Know what the client agreed to judge this on, work backwards from it, and make sure the output in front of
their leadership at the end is the thing they asked for.
Grow the account. The same intelligence is worth something to marketing, L&D and category teams inside the same client. Spot which of them would benefit, show them what is already in their data, and hand a real opening to the account team.
Push it back into the product. Turn one-off client work into something the platform does by default, so the next deployment starts further ahead than this one did.
What we are looking for
Must have
- 0 to 5 years of experience. A consulting internship or an analyst role is the closest match to what this job actually asks for, but we care more about what you can do than where you did it
- Coding ability, ideally Python. Degree, internship, first job or your own projects. What we want to see is something you built that other people actually used
- Excel or Sheets at a real working level. A lot of the first conversation with a client happens in a spreadsheet before it ever happens in a dashboard
- The ability to explain a complicated idea simply. You will be taking AI output to people who do not think about models, and the explanation matters as much as the result
- Comfort at the boundaries. APIs, data pipelines, some frontend, some hardware when a device misbehaves
- An eye for where a deployment turns into more business, and the willingness to raise it yourself
- Heavy hands-on LLM usage. Prompts, evaluations, retrieval, and a clear view on where these tools break
- Fluent English and Hindi. A third Indian language counts for a lot, since the useful conversations happen on store floors and not only in HQ meeting rooms
- The instinct to go and find out what a client needs rather than waiting to be told
Good to have
Speech or audio work. Transcription, diarization, voice activity detection, or
anything that survives noisy real-world recording
Embedded or IoT experience, on ESP32 or similar
SQL and experience building things customers actually look at
Side projects, hackathons or internships where you shipped without a spec
and it worked
Role Title – IFS Cloud Consultant
Experience – 3+ Years
Notice Period – Immediate
Location – Anywhere in India (PAN India)
Work Model – Remote
Shift Timing – 12 PM to 9 PM / 2 PM to 11 PM
Experience:
•Minimum 3+ years of experience working with IFS Cloud.
•3+ years of experience as a technical developer in IFS Cloud EAM or ERP environments.
•Experience in at least 2 end to end implementation of any IFS Cloud Projects
Mandatory: Minimum 3+ years of experience working with IFS Cloud, Experience in at least 2 end to end implementation of IFS Cloud, Either anyone EAM OR ERP environments.
Good to have: Integration experience
Technical Skills:
•Implementation and configuration knowledge across IFS Cloud ERP, EAM, and Manufacturing modules including Production, Shop Orders, Work Centers, BOMs,
Routings, and Manufacturing Execution.
•Demonstrated configuration and expertise in core EAM processes (PM programs, work orders, resources, failure codes, materials).
•Working knowledge of Projections/REST APIs, IFS Connect, security/permission sets, and data migration tools.
•Strong PLSQL (Oracle) for troubleshooting and Reports.
•Understanding of discrete and/or process manufacturing workflows and how they integrate with IFS Cloud Manufacturing module.
•Exposure to integration between Manufacturing Execution Systems (MES) and IFS Cloud for production order management, quality control, and shop floor reporting.
•Knowledge of OEE (Overall Equipment Effectiveness), production KPIs, and how IFS Cloud Manufacturing supports performance tracking on the shop floor.
•
Preferred Certifications:
•IFS Functional Certified Practitioner in Financials/ Human Capital management / Supply Chain / Manufacturing / Project ( Preferred )
•IFS Certified Practitioner Technical Consultant ( Required )
•IFS Certified Practitioner Integration Developer







