Techtinium

About the Role

Techtinium Technologies is hiring a Customer Solutions Manager to help build an AI-powered advanced production scheduling (APS) platform for manufacturers. The platform helps production planners build better schedules faster - replacing spreadsheets, legacy APS tools, and the manual workarounds planners build around scheduling systems such as SAP PP/DS, Siemens Opcenter, and PlanetTogether. The platform is used in aerospace, defense, and industrial manufacturing sectors.

This is a hands-on, customer-facing engineering role requiring deep ERP knowledge, not just conceptual familiarity. You will work directly with the existing and potential customers as one of the first specialized technical hires, with genuine influence over how the company approaches ERP-heavy accounts.

The role spans two connected areas:

• Customer Implementation & integration — working directly with customer IT and planning teams to extract and map master data (BOMs, routings, work centers, capacities, orders) out of the customer's ERP and into the platform, and designing clean, reliable data integrations for live production use.
• Competitive & Sales Support — bringing real advanced planning/scheduling implementation experience into the sales process, helping prospects understand concretely where the platform outperforms ERP-native scheduling tools (e.g. SAP PP/DS) in practice, and shaping proof-of-value engagements.

Key Responsibilities

1. Implementation & Integration

● Lead technical discovery with prospective and existing customers running ERP systems (commonly SAP, but also Oracle, Infor, and others), mapping their production planning data model and processes to the platform's implementation requirements.

● Design and build data integrations between the customer's ERP and the platform, including master data extraction and ongoing sync.

● Own the technical execution of proof-of-value (POV) engagements end-to-end from data extraction through pilot scheduling results.

2. Competitive & Sales Support

● Serve as the internal and customer-facing expert on where incumbent ERP-native planning/scheduling tools fall short operationally, and translate that into sharper competitive positioning.

● Support sales conversations and shape proof-of-value engagements at ERP-heavy accounts.

3. Product & Customer Support

● Partner with the product team to prioritize integration and platform requirements that support customer deals.

● Provide day-to-day customer solutions engineering support -configuration, troubleshooting, and training

What We're Looking For

● 4+ years of hands-on ERP experience, with direct work in production planning modules (e.g. SAP PP).

● Practical, configuration-level experience with an advanced planning / detailed scheduling module (e.g. SAP PP/DS), ideally including at least one full implementation or migration project.

● Working knowledge of ERP data structures relevant to production scheduling: BOMs, routings, work centers, capacities, planned/production orders.

● Experience integrating ERP systems with external systems.

● Strong communication skills - comfortable running technical discovery calls directly with customer IT and planning teams.

● Based in India, with the ability to work some overlapping hours with US-based team members.

Nice to Have

● Experience with SAP specifically, including S/4HANA embedded PP/DS and how it differs from legacy APO-based scheduling tools.

● Exposure to integration with adjacent planning/execution systems (e.g. SAP IBP, EWM, or MES systems).

● Prior experience at a manufacturing company (in-house), or a consulting / systems integration background.

● Startup or small-team experience — comfortable with ambiguity and wearing multiple hats.

Why This Role

● High-visibility, high-impact position at an early-stage company where your work directly shapes customer wins.

● Work alongside real manufacturing customers solving real production scheduling problems.

● Small team, fast decisions, no bureaucracy.

About Techtinium

Techtinium is a product engineering company helping customers across the globe build technology products that serve millions of users. We design, build and deploy software and AI products across a range of industries including manufacturing, enterprise, healthcare, e-commerce, and digital content. Over the years, some of our client engagements have grown into dedicated product companies of their own. We are a team of expert product designers, developers and research engineers working with customers across the globe, giving us an opportunity to experience diverse industries, cultures, and ways of thinking.

Techtinium is looking for an ambitious Senior Full Stack Developer to join our team in Chennai. You will be part of a cross-functional team responsible for developing new features and functionality for an asset management SaaS platform — including integrations, performance work, and ongoing maintenance.

You will work closely with the Head of Product, CTO, and UI/UX designer to deliver high-quality solutions that meet customer expectations.

This is a role with real influence - you will contribute to platform architecture decisions and have an opportunity to shape

the long-term technical direction of the product.

Key Responsibilities

● Collaborate with UI/UX designers, the Head of Product, and CTO to translate

customer requirements into production-ready implementations

● Drive development of new platform features and functionality end-to-end

● Contribute to architectural discussions and actively improve the platform's

technical foundations

● Build and maintain integrations with third-party services and APIs

● Write clean, modular, loosely coupled code with an emphasis on quality and

long-term maintainability

● Participate in code reviews and uphold engineering best practices across the

team

● Take ownership of implementation projects independently when required

Required Skills

● Excellent command of PHP, Go, and modern JavaScript — particularly Remix /

React Router

● Strong proficiency in TypeScript and CSS / CSS preprocessors

● Solid understanding of OOP and functional programming patterns

● Excellent knowledge of RESTful API design and GraphQL

● Strong working knowledge of PostgreSQL and relational database design

● Strong experience with Git and version management workflows

● Experience with event buses such as Apache Kafka or RabbitMQ

● Hands-on experience with Docker and Kubernetes

● Excellent written and oral communication skills in English

Desired Skills

● Experience with PHP frameworks: Laravel, Symfony, or Slim

● Familiarity with SSO and OAuth implementation

● Working experience with Linux environments

● CI/CD experience

● Comfortable with agile methodologies and iterative delivery

Who you are

● You are motivated by quality and customer satisfaction — you care how the work

lands, not just that it ships

● You are passionate about writing modular, maintainable, loosely coupled code

● You are a fast learner who applies new knowledge to improve existing systems

rather than starting from scratch

● You are a collaborative team player, yet fully capable of independently driving a project to completion

About Techtinium

Techtinium is a product engineering company helping customers across the globe build technology products that serve millions of users. We design, build and deploy software and AI products across a range of industries including manufacturing, enterprise, healthcare, e-commerce, and digital content. Over the years, some of our client engagements have grown into dedicated product companies of their own. We are a team of expert product designers, developers and research engineers working with customers across the globe, giving us an opportunity to experience diverse industries, cultures, and ways of thinking.